AWS X-Ray vs Cisco Provider Connectivity Assurance comparison

AWS X-Ray vs. Cisco Provider Connectivity Assurance

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

AWS X-Ray

Ranking in Application Performance Monitoring (APM) and Observability

22nd

Average Rating

7.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Cisco Provider Connectivity...

Ranking in Application Performance Monitoring (APM) and Observability

41st

Average Rating

8.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Network Monitoring Software (47th)

Mindshare comparison

As of August 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of AWS X-Ray is 1.0%, down from 3.2% compared to the previous year. The mindshare of Cisco Provider Connectivity Assurance is 0.9%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
AWS X-Ray	1.0%
Cisco Provider Connectivity Assurance	0.9%
Other	98.1%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Allan Møller

Consult Manager at Conscia

Provides quick insights into service interactions and identifies bottlenecks effortlessly

The challenges we faced with AWS X-Ray were that some of the AWS services we were using did not support it, which we discovered at a later stage. This was potentially a design consideration we should have known about, requiring us to redeploy some services in another SKU version to get it functioning. This is the only challenge, as AWS X-Ray is relatively new. It is important to consider that not all AWS services support it out of the box. My recommendation for AWS X-Ray would be broader support. We have been working in a relatively small area of AWS, using approximately six or seven services, so I have not explored all other available services. In general, the more services it supports, the better it would be. AWS X-Ray should be able to support more services for improved functionality.

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Pifu Lin

Senior System Engineer at DYNASAFE TECHNOLOGIES PTE. LTD.

Addresses connectivity issues with real-time monitoring while offering good local support

I had prepared for COC and the client. I work as a vendor for a client using Flow Mount for network performance monitoring. I focus on resolving client-side issues related to Packy Performance and quality use. This involves addressing network device issues, specifically Cisco network devices One…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"AWS X-Ray shows us exactly when there are delays, helping us understand the depth of issues and what is happening point-to-point."

"The most important one is compliance. We're able to achieve our regulatory levels. We're able to achieve the security level that we need for the federal government."

"I would give AWS X-Ray a nine out of ten overall."

"AWS X-RAY identifies bottlenecks in terms of stability and performance and how long certain data lives in terms of response time and duration."

"AWS X-Ray is a strong solution and has a smooth integration process."

"AWS X-Ray's endpoints and user monitoring are considered the most valuable features."

"It is a very scalable solution."

"The most beneficial feature is that it shows a dashboard for performance intervals, which reveals latencies."

More AWS X-Ray pros

"Network control when experiencing problems indicating "the network is slow"."

"What I like most about Accedian Skylight is that it's a UI application, so using it is easy. I also like that the support for Accedian Skylight is helpful."

"It is not that expensive of a solution and produces tremendous value."

"The pricing of Accedian Skylight is really good; the sensors are low cost, their licensing model lets clients start small and grow as they need without being forced into expensive appliances or subscription models, and that is one of the things that we really like about offering it to our clients because they are not left out getting the right sort of information straightaway."

"If [the problem] is something related to HTTP or VoIP, then I can have a quick look into the protocols, a process which gives me some good ideas..."

"We have found this to be a very valuable toolset, and has paid for itself several times over."

"Thanks to Skylight we have a tool for this kind of investigation and it has reduced our mean time to respond by at least 50 percent."

"It is very stable, has reduced downtime and migration time, and with Skylight we never forget anything."

More Cisco Provider Connectivity Assurance pros

Cons

"A significant downside is that it is very expensive."

"The user interface is sometimes kind of confusing to understand. It's not very user-friendly."

"Sometimes, the collector agents are confusing to configure initially."

"AWS X-Ray should improve its implementation process to make it easier for developers."

"Like most Amazon products, the user interface, configuration, and tuning aren't the easiest. That's the biggest reason why people tend to go to products like TerraForm and Terragrunt. We use TerraForm and Terragrunt. So, for setting things up and interacting with X-Ray, it's definitely the user interface that can be better."

"The challenges we faced with AWS X-Ray were that some of the AWS services we were using did not support it, which we discovered at a later stage."

"If you have a small team, it's probably overkill."

"Compared to other open-source tools, AWS X-Ray needs improvement in providing discounts."

More AWS X-Ray cons

"It needs the possibility to export data because it is not easy to see larger data sets, e.g., for one month. It would be interesting to export data into a PDF or dashboard to keep a history of the situation."

"We have encountered problems with the license that is connected to the hypervisor on which the virtual appliance is deployed."

"Combination with Avaya switches pose some problems."

"The licensing of the virtual pollers is problematic because they are attached to the physical ESX on which they are installed."

"Pricing is a little bit expensive."

"Support for more VoIP systems, Avaya, etc."

"Embed a warning system to a mailbox when it exceeds the threshold for use of bandwidth over a given period of time."

"I would like to see some improvements in parts of their synthetic transactions, which includes all the latency, jitter, and throughput. I would like to see some Layer 7 analytics in there. I want to be able to do a DNS request, HTTP GET request, or even SIP call point-to-point or via registration."

More Cisco Provider Connectivity Assurance cons

Pricing and Cost Advice

"The solution is a bit expensive."

"The pricing for AWS X-Ray is a six out of ten."

"As you develop a relationship with Amazon, your pricing gets lower. You get credits for the amount of the system you use, and then if you're the government, you can get government pricing. For commercial users, there's a hump when you go from small to medium to big enterprise. Small businesses can live pretty easily off the free tier in a lot of cases, but when you go from a medium to a big enterprise, it becomes more expensive on a per-user basis. I'd like to see that curve going in a different way where pricing can be driven down while people are trying to adopt the technology."

"If you look into Riverbed, it's a licensing nightmare. You need to pay for every type of analysis... If you don't look into licensing, Riverbed and SolarWinds are pretty comparable. But if you look into licensing it would not be smart to go for either of them. On the pure, bare-metal basis, it's the same. But when you get the bare metal and a few basic licenses, then you need all those other licenses just to be sure that there's no issue... One of the great things about Skylight is you have them all, and you actually need them all."

"The solution was previously well-regarded, but after being acquired by Accedian, the prices have significantly increased. This has made it challenging to sell the product due to its high cost. It is an expensive solution."

"Pricing is a little bit expensive."

"The price is competitive overall, depending on the type of customer."

"The pricing is cheaper than other competing products, which is better for our budgets."

"It provides value and the cost is not huge."

"It's not for free, clearly. But on the other hand, it offers very interesting functionality. We pay around €100,000."

"The pricing of Accedian Skylight is really good. The sensors are low cost. Their model to analytics for sensors is by license, endpoint, or session. With the probes for their analytics, if they get deployed virtually, they are free. The licensing is only based on flows. So, you can effectively deploy probes everywhere in your network. Then, if you want to look at a specific type of traffic, you can enter into it with a very low cost license. You can just use things like spam ports, mirrors, TAPs, and aggregators to optimize what sort of traffic you send to these analysis tools. Then, if you want to start looking at more, you can up your licensed as you go. You are not getting forced into expensive appliances or subscription models."

More Cisco Provider Connectivity Assurance pricing and cost advice

See which vendors are best for you

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908,877 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

13%

Computer Software Company

10%

Comms Service Provider

Manufacturing Company

Construction Company

13%

Outsourcing Company

10%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	6
Large Enterprise	9

Questions from the Community

What is your experience regarding pricing and costs for AWS X-Ray?

While I have not compared it with GCP or Azure ( /products/microsoft-azure-reviews ), AWS generally offers cost-effective services. Some services, like Athena ( /products/odyssey-software-athena-eo...

What needs improvement with AWS X-Ray?

What is your primary use case for AWS X-Ray?

I have been using AWS X-Ray for creating insights to our applications we have developed. It is used to correlate different services in AWS when a transaction happens, allowing us to see the flow of...

What needs improvement with Accedian Skylight?

Human resource costs can be high when dealing with connection issues. I require more tools to file and resolve these issues efficiently.

What is your primary use case for Accedian Skylight?

What advice do you have for others considering Accedian Skylight?

I'd rate the solution eight out of ten.

Google Cloud's operations suite (formerly Stackdriver) vs AWS X-Ray

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Product Reports

AWS X-Ray

Download AWS X-Ray product report

Cisco Provider Connectivity Assurance

Download Cisco Provider Connectivity Assurance product report

Cisco Provider Connectivity Assurance report

Also Known As

No data available

Accedian Skylight, Accedian SkyLIGHT PVX, SkyLIGHT PVX, SecurActive, Performance Vision

Overview

AWS X-Ray offers comprehensive visibility into service flow, aiding in error tracking and regulatory compliance. It enhances performance tuning and real-time tracing, allowing users to effectively analyze, debug, and monitor microservices environments.

AWS X-Ray is leveraged to correlate data effortlessly and analyze logs, providing insightful service flow visibility. It aids in debugging and meeting compliance standards. Users rely on it for identifying bottlenecks, real-time issue tracing, and monitoring latency and endpoints via performance dashboards. While integration is smooth, enhancements in navigation and broader AWS service support are needed. Improving log filtering, KPI visualization, and integration with external APIs would benefit deployments. Costs and configuration complexities also present areas for improvement.

What are the key features of AWS X-Ray?

Error Tracking: Correlating data automatically for streamlined error identification.
Service Flow Visibility: Comprehensive insights into service interactions and performance.
Performance Tuning: Identifying bottlenecks and optimizing application performance.
Real-Time Tracing: Effective tracing of requests and issues in real-time.
Latency Checks: Monitoring latency across services to ensure prompt response times.

What benefits should users look for in AWS X-Ray?

Efficient Debugging: Streamlined debugging leading to faster issue resolution.
Compliance Support: Assistance in achieving regulatory and security compliance standards.
Insightful Metrics: Access to trace metrics for detailed analysis and decision-making.
Performance Monitoring: Comprehensive monitoring capabilities for system performance.
Cost Management: Analysis of costs associated with tracing and monitoring.

Organizations in microservices environments use AWS X-Ray to gain insight into system behavior by tracing HTTP requests, monitoring performance, and identifying vulnerabilities. It is integrated with other AWS tools to enhance performance monitoring and code execution analysis, ensuring efficient detection of errors and improvement opportunities.

Amazon Web Services (AWS)

Cisco Provider Connectivity Assurance is known for its user-friendly approach to network analysis and performance monitoring. It excels in real-time diagnostics, helping organizations quickly resolve network issues and optimize performance effortlessly.

Cisco Provider Connectivity Assurance focuses on comprehensive network troubleshooting and performance monitoring, assisting in identifying bottlenecks and analyzing applications. Real-time data collection and evaluation ensure IT infrastructure efficiency. With active monitoring of latency, jitter, and throughput, users maintain smooth operations across multiple sites and applications. While highly effective, improvements in data handling, protocol support, and dashboard aesthetics are suggested to enhance user experience.

What are the key features of Cisco Provider Connectivity Assurance?

Flow Matrices: Advanced analysis of network paths and traffic distribution.
SQL and DNS Analysis: In-depth insights into database and domain queries for troubleshooting.
Bandwidth Assessment: Evaluation of network capacity and utilization for performance optimization.
Real-time TWAMP Monitoring: Tracks network performance using Two-Way Active Measurement Protocol.
Application Performance Modules: Monitors the performance of various applications and services.
Customizable Dashboards: Personalized views for tracking critical network metrics and trends.
PCAP Capturing: Detailed packet analysis using tools like Wireshark for deeper insights.

What benefits and ROI should users look for in reviews?

Ease of Use: Intuitive design allowing users to swiftly diagnose network issues.
Comprehensive Monitoring: Enhanced visibility of network activity for better control.
Performance Efficiency: Optimization of throughput, reducing downtimes and improving service delivery.
Cost-Effectiveness: Balances features and functionality with competitive pricing for better ROI.

In industries such as telecommunications and finance, where network reliability is crucial, Cisco Provider Connectivity Assurance offers critical network performance insights. It supports high-demand environments by providing data-driven decisions, ensuring infrastructures handle increased loads efficiently.

Cisco

Sample Customers

COMCAST, ConnectWise, skyscanner, AirAsia, cookpad, cimpress, VTEX, zowdow

T-Systems, Thomson Reuters, Bordeaux Metropole, CGI, Citadelle Regional Hospital Center, Lorraine Institute of Oncology, Luxembourg Institute of Health, Groupe BPCE, Group S, Splitpoint, Horus-Net, Audatex, Indexis, Province de Liège, EASI, Spie Batignolles, Faymonville

AWS X-Ray vs. Cisco Provider Connectivity Assurance