"It supports numerous platforms."
"The transaction tracking feature from IBM is the most important feature for us. It is something that provides a terrific value for us and our clients. It has a lot of data sources and agents that are collectors. It is also stable."
"IBM Application Performance Management helped us increased our response time by 80% and cost 60% less."
"It's easy to use."
"Because we have partnerships with other partners, I can share a bit about what I've noticed with IBM APM compared to other vendor solutions. Specifically, with IBM, the visibility into detailed process information is more tangible. On the OS level, APM displays all processes (or the top 10 processes) that are consuming CPU or resident memory. This is the most important thing that is not always available with other vendors."
"Old user interface and dashboards could be improved."
"The demo that was provided to us is not working very well. At times, there are errors."
"It's still missing some platforms. For example, if you look to applications itself, it is missing the interface."
"With APM, we noticed that the agent can cause a lot of issues for the application, making the agent very unreliable. Many issues are happening, and we've had to discuss it with support to try and get a fix. It affects application availability, and sometimes actions fail because of the agent, degrading the performance of the application."
"Its web user interface is a little bit old in comparison to other solutions, such as New Relic, and it should be improved. Its scalability and technical support should also be improved. Currently, it is scalable, but only in a vertical way. They provide good technical support, but the initial steps for a new case can be improved to fasten the resolution process."
Earn 20 points
CA Digital Experience Insights is a SaaS-based digital experience monitoring and analytics solution, offering an integrated set of app experience analytics, application performance management and infrastructure management capabilities. Built on top of a powerful analytics engine that leverages open technologies such as ElasticSearch, Kibana and Hadoop, CA Digital Experience Insights uniquely provides comprehensive monitoring and analytics for cloud natives.
DX SaaS is ranked 41st in Application Performance Management (APM) with 1 review while IBM Application Performance Management is ranked 39th in Application Performance Management (APM) with 4 reviews. DX SaaS is rated 0.0, while IBM Application Performance Management is rated 6.8. The top reviewer of DX SaaS writes "Supports various platforms and is flexible; dashboards and user interface are somewhat outdated". On the other hand, the top reviewer of IBM Application Performance Management writes "Agent can be unreliable, but is able to display detailed process information at the OS level". DX SaaS is most compared with DX Infrastructure Manager, Dynatrace, Zabbix, Nexthink and Micro Focus Voltage SiteScope, whereas IBM Application Performance Management is most compared with Dynatrace, IBM Tivoli Composite Application Manager, AppDynamics, Compuware Strobe and New Relic Browser.
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