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DX SaaS vs IBM Application Performance Management comparison

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Featured Review
Find out what your peers are saying about Dynatrace, Datadog, AppDynamics and others in Application Performance Management (APM). Updated: January 2022.
564,729 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It supports numerous platforms."

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"The transaction tracking feature from IBM is the most important feature for us. It is something that provides a terrific value for us and our clients. It has a lot of data sources and agents that are collectors. It is also stable.""IBM Application Performance Management helped us increased our response time by 80% and cost 60% less.""It's easy to use.""Because we have partnerships with other partners, I can share a bit about what I've noticed with IBM APM compared to other vendor solutions. Specifically, with IBM, the visibility into detailed process information is more tangible. On the OS level, APM displays all processes (or the top 10 processes) that are consuming CPU or resident memory. This is the most important thing that is not always available with other vendors."

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Cons
"Old user interface and dashboards could be improved."

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"The demo that was provided to us is not working very well. At times, there are errors.""It's still missing some platforms. For example, if you look to applications itself, it is missing the interface.""With APM, we noticed that the agent can cause a lot of issues for the application, making the agent very unreliable. Many issues are happening, and we've had to discuss it with support to try and get a fix. It affects application availability, and sometimes actions fail because of the agent, degrading the performance of the application.""Its web user interface is a little bit old in comparison to other solutions, such as New Relic, and it should be improved. Its scalability and technical support should also be improved. Currently, it is scalable, but only in a vertical way. They provide good technical support, but the initial steps for a new case can be improved to fasten the resolution process."

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Pricing and Cost Advice
Information Not Available
  • "IBM APM is one of the cheaper products on the market, while everything necessary to get started is included in the license."
  • "The licensing fees can be paid every six months or on a yearly basis."
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    Questions from the Community
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    Top Answer: 
    The demo that was provided to us is not working very well. At times, there are errors. The trial version should be in good working order.
    Top Answer: 
    I am a consultant, and we provide products and technical services to other companies. IBM provided us with this solution for a demo. I am using this trial version to learn and explore the functions… more »
    Ranking
    Views
    603
    Comparisons
    505
    Reviews
    1
    Average Words per Review
    492
    Rating
    N/A
    Views
    1,514
    Comparisons
    1,146
    Reviews
    3
    Average Words per Review
    480
    Rating
    6.3
    Comparisons
    Also Known As
    CA DXI, CA Digital Experience Insights
    IBM APM
    Learn More
    Overview

    CA Digital Experience Insights is a SaaS-based digital experience monitoring and analytics solution, offering an integrated set of app experience analytics, application performance management and infrastructure management capabilities. Built on top of a powerful analytics engine that leverages open technologies such as ElasticSearch, Kibana and Hadoop, CA Digital Experience Insights uniquely provides comprehensive monitoring and analytics for cloud natives.

    The IBM Application Performance Management portfolio provides visibility, control and automation of your mission-critical applications. It helps pinpoint the root cause of application's issue more quickly and resolve the problem. The integrated capabilities cover the five key areas: discovery, end-use experience, transaction tracking, enterprise diagnostics and analytics. It also easily monitors applications to ensure optimal performance to extend your hybrid management environment capabilities, to measure the customer experience from multiple locations and to further eliminate blind spots in your application environment.
    Offer
    Learn more about DX SaaS
    Learn more about IBM Application Performance Management
    Sample Customers
    CNN
    Mibtree, EatDrinkDeals.com, IT Performance Advisor
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company32%
    Comms Service Provider13%
    Insurance Company11%
    Government8%
    VISITORS READING REVIEWS
    Computer Software Company32%
    Comms Service Provider18%
    Government7%
    Financial Services Firm6%
    Company Size
    No Data Available
    REVIEWERS
    Small Business71%
    Midsize Enterprise14%
    Large Enterprise14%
    Find out what your peers are saying about Dynatrace, Datadog, AppDynamics and others in Application Performance Management (APM). Updated: January 2022.
    564,729 professionals have used our research since 2012.

    DX SaaS is ranked 41st in Application Performance Management (APM) with 1 review while IBM Application Performance Management is ranked 39th in Application Performance Management (APM) with 4 reviews. DX SaaS is rated 0.0, while IBM Application Performance Management is rated 6.8. The top reviewer of DX SaaS writes "Supports various platforms and is flexible; dashboards and user interface are somewhat outdated". On the other hand, the top reviewer of IBM Application Performance Management writes "Agent can be unreliable, but is able to display detailed process information at the OS level". DX SaaS is most compared with DX Infrastructure Manager, Dynatrace, Zabbix, Nexthink and Micro Focus Voltage SiteScope, whereas IBM Application Performance Management is most compared with Dynatrace, IBM Tivoli Composite Application Manager, AppDynamics, Compuware Strobe and New Relic Browser.

    See our list of best Application Performance Management (APM) vendors.

    We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.