


Cisco Secure Firewall and Zscaler Cloud Firewall are both major players in the network security category. Zscaler has an edge with its cloud-native approach, providing seamless integration and improved ease of management.
Features: Cisco Secure Firewall offers advanced security measures including intrusion prevention systems and reliable traffic management, making it ideal for detailed security needs. Its robust infrastructure includes VPN capabilities suitable for various configurations. Zscaler Cloud Firewall, on the other hand, provides superior cloud-native security, integrating advanced threat protection with an intuitive user-friendly dashboard, which differentiates it as a highly manageable solution without the need for on-premises hardware.
Room for Improvement: Cisco Secure Firewall is often criticized for its complex licensing and configuration challenges, leading to user demands for better management interfaces and integration capabilities. It is also potentially expensive when fully featured. Zscaler Cloud Firewall, while streamlined in its service, is noted for a high price point compared to competitors, and users seek enhancements such as web isolation and more precise application-specific controls.
Ease of Deployment and Customer Service: Cisco Secure Firewall typically requires experienced administration due to its comprehensive on-premises setup, yet it is backed by reliable and prompt customer support. In contrast, Zscaler Cloud Firewall emphasizes easy cloud-based deployment and scalability, with a supportive integration system, although some improvement in customer service areas has been noted.
Pricing and ROI: Cisco Secure Firewall has a high-cost consideration particularly due to additional licenses for advanced features, though it is valued for its performance and support. Zscaler Cloud Firewall, also regarded as expensive, offers flexible licensing models that cater to varied business needs, making it cost-effective for some cloud environments, with competitive pricing strategies relevant to specific use cases.
Clients are now comfortable and not wasting productive hours on IT support.
The automation part is giving us a cost benefit and speed; we can react faster.
It's a very useful tool to mitigate and protect your enterprise.
The biggest return on investment when using Cisco Secure Firewall is that there's no waste in any infrastructure cost and licensing costs for us.
From my point of view, the biggest return on investment when using Cisco Secure Firewall is the single pane of glass, which is a huge plus for us.
The biggest return on investment for me when using Cisco Secure Firewall is reliability and robust network design.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
I would rate the technical support for Fortinet FortiGate a ten out of ten.
As a solution provider, when I encounter problems, I connect directly with Fortinet support, and they provide solutions within a very short time.
I have to provide many logs, yet problems remain unresolved, often requiring workarounds rather than solutions.
I have been working with them on firewalls, wireless, switching, and routing, and the support is the best.
They have expertise and provide solutions for the most difficult problems.
The response and support are sometimes inadequate, which detracts from the overall experience of an otherwise impressive solution.
The technical support from Zscaler was excellent.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
Scalability presents a challenge.
Compared to FortiGate and Palo Alto, it lags in configuration and other aspects.
Even with the highest one, the 4600, we still face issues, particularly when transitioning between screens; it becomes very slow.
In this case, Twingate will be very easy compared to Zscaler.
We're experiencing 99.999% availability consistently.
I would rate the stability of Fortinet FortiGate a ten out of ten.
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
We have often encountered split-brain scenarios during failover processes and code upgrades, which have been persistent problems for us.
We work with a cluster with high availability, so if something goes wrong, we have it functioning.
Cisco Secure Firewall offers exceptional performance and stability.
There were some stability issues due to occasional latency and lags, particularly with the GUI and report generation.
When considering Sophos XG, which we also use, the logging and reporting functionality is notably more efficient.
These sessions should be around five to ten minutes long, allowing users and partners to quickly grasp the information without disrupting their daily tasks.
The solution should be able to implement machine learning and analytics of all the logs for threat detection and protection.
My ongoing complaint for the last six years has been the lack of CLI functionality, which hinders my ability to work on the firewall, alongside concerns regarding deployment time.
Firepower Management Center is quite out of date compared to other vendors.
The integration between Cisco products themselves presents difficulties, such as SD-WAN configuration.
For now, there is no dashboard or network management system available for Twingate.
The reverse proxy feature for Data Loss Prevention (DLP) is missing.
I believe the integration of AI could improve the dashboard by making it more agile and effective in monitoring and predicting threats.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
It offers cost savings as it is generally cheaper than the competition.
It is about 20% cheaper.
It's good to have them, however, it costs us a lot.
It's considered a premium, but people pay that price for Cisco.
There are a lot of in-place contracts for us that provide the benefit of discounts.
Zscaler Cloud Firewall is quite expensive compared to competitors.
These features help reduce our downtime, manage the ISPs, and deploy SLAs for all the website traffic.
The most valuable feature of FortiGate is FortiView which provides proactive monitoring.
We got a firewall and gave an SSL VPN to my client to connect to their servers, after which, such kind of activities involving ransomware attacks stopped.
What stands out positively about Cisco is their training and support, which has effectively prepared engineers to work with their products.
This is very important to my organization, as we work extensively with security because we are a bank, so we can keep the data safe.
Cisco Secure Firewall allows me to safeguard Layer 7 or Layer 3 and manage the security rules with the business needs of my organization.
It is really customized, a security policy that can be applied to the users so they can access only the resources I enable them.
Advanced threat protection features in Zscaler Cloud Firewall are practically the key component that every customer wants.
The biggest advantage of Zscaler Cloud Firewall is its consolidation of products.
| Product | Market Share (%) |
|---|---|
| Fortinet FortiGate | 19.1% |
| Cisco Secure Firewall | 6.4% |
| Zscaler Cloud Firewall | 0.5% |
| Other | 74.0% |



| Company Size | Count |
|---|---|
| Small Business | 357 |
| Midsize Enterprise | 132 |
| Large Enterprise | 188 |
| Company Size | Count |
|---|---|
| Small Business | 180 |
| Midsize Enterprise | 126 |
| Large Enterprise | 212 |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 2 |
| Large Enterprise | 12 |
Fortinet FortiGate is a versatile network security tool offering features like VPN, firewall, web filtering, intrusion prevention, and scalability. It is known for its performance and integration with other Fortinet products, making it a preferred choice for robust cybersecurity.
Fortinet FortiGate stands out as a comprehensive cybersecurity solution with strong performance and ease of configuration. It delivers unified threat management, integrating features such as dynamic routing, SD-WAN support, and centralized management. Despite its strengths, improvements in the web interface's stability, pricing structures, and reporting capabilities are needed. Users seek better integration with third-party tools and automation advancements to enhance the experience further. These enhancements, alongside improvements in bandwidth management and the reduction of licensing costs, are points of interest for users looking to capitalize on FortiGate's extensive capabilities.
What are Fortinet FortiGate's key features?Fortinet FortiGate is widely implemented across industries as a primary firewall system for securing internet gateways and safeguarding data centers. It supports businesses in achieving SD-WAN integration and enhances cybersecurity by providing essential features like antivirus, web filtering, and application control. Enterprises utilize FortiGate for securing remote connections and ensuring compliance with security standards, making it adaptable for different network sizes and industries.
Cisco Secure Firewall provides comprehensive network security with advanced features such as application visibility, URL filtering, and malware protection. It combines a user-friendly interface with robust VPN capabilities, making it a reliable choice for varying network environments and industry applications.
Cisco Secure Firewall offers exceptional protection with its integration into Cisco's broader ecosystem, ensuring enhanced threat detection and policy unification. Despite its complexity in command-line interfaces and management, Cisco Secure Firewall remains a potent tool for safeguarding data. It is widely adopted for edge security, VPN services, perimeter defense, and traffic segmentation, especially in hybrid settings. Essential sectors like banking and telecom benefit from its stable connectivity and centralized security management. Though there are challenges with costs and support for third-party APIs, the firewall's scalability and high availability provide comprehensive support for protecting network assets.
What are the key features of Cisco Secure Firewall?Cisco Secure Firewall is widely implemented across sectors like banking, education, ISPs, and telecoms. It fortifies data centers and network edge security, delivering strong protection for client access, hybrid environments, and intrusion prevention. In these industries, firewall solutions ensure secure connectivity and manage RTU traffic effectively, leveraging centralized management and integration with Cisco's security tools.
Zscaler enables the world’s leading organizations to securely transform their networks and applications for a mobile and cloud first world. Its flagship services, Zscaler Internet Access and Zscaler Private Access, create fast, secure connections between users and applications, regardless of device, location, or network. Zscaler services are 100% cloud-delivered and offer the simplicity, enhanced security, and improved user experience that traditional appliances or hybrid solutions are unable to match. Used in more than 185 countries, Zscaler operates the world’s largest cloud security platform, protecting thousands of enterprises and government agencies from cyberattacks and data loss.
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