

Palo Alto Networks NG Firewalls and Zscaler Cloud Firewall are strong competitors in the cybersecurity market. While both offer distinct advantages, Palo Alto Networks seems to have the upper hand due to its comprehensive suite of security features and strong ROI, appealing especially to large enterprises.
Features: Palo Alto Networks NG Firewalls provide comprehensive threat prevention and deep application visibility, supported by features like WildFire and GlobalProtect. It excels in cloud integration and offers robust application identification. However, it requires significant management time. Zscaler Cloud Firewall focuses on simplicity and flexibility with a cloud-based approach. It integrates web security, CASB, and DLP, offering straightforward deployment and ease of use.
Room for Improvement: Palo Alto Networks finds criticism for high pricing and complex setup. Users desire more intuitive management capabilities and better integration with smaller enterprises. Suggested improvements include automation, reporting, and licensing transparency. Zscaler could benefit from providing more granular control and geographical distribution of data centers. Strengthening application layer visibility in lower-tier licenses is suggested.
Ease of Deployment and Customer Service: Palo Alto Networks NG Firewalls offer versatility in deployment, favored by large enterprises for on-premises and hybrid environments. However, its customer support sometimes faces criticism for slow response times. Zscaler Cloud Firewall, excelling in public cloud deployments, offers easy scalability and integration, with praised customer service responses.
Pricing and ROI: Palo Alto Networks NG Firewalls are noted for higher prices, justified by advanced security features and visible ROI through reduced breaches. In contrast, Zscaler Cloud Firewall provides more competitive pricing models, although high operating costs can impact smaller businesses. Overall, both solutions deliver strong ROI, with Palo Alto being the preferred choice for enterprises investing in premium security and comprehensive management.
Their user-friendly interface and Panorama central management, which provides a comprehensive overview, make them an ideal investment.
The solution helped reduce downtime, which is crucial in time-sensitive industries like manufacturing.
I have seen a return on investment as there are definitely clear cost reductions, resource savings, time savings, and improved risk detection.
I have seen a return on investment with time saving and money saving.
Palo Alto's network support is excellent, and I would rate it a ten out of ten.
Their response time is within one hour.
They offer fast and competent assistance.
The response and support are sometimes inadequate, which detracts from the overall experience of an otherwise impressive solution.
The technical support from Zscaler was excellent.
Cloud deployments benefit from auto-scaling, allowing for automatic adjustments to firewall capacity based on demand.
It is important to assess the infrastructure size before choosing a model.
Palo Alto Networks NG Firewalls are scalable and reliable.
In this case, Twingate will be very easy compared to Zscaler.
With appropriately configured policies, these firewalls can provide robust network security.
After the upgrade, we are experiencing performance issues.
I have not experienced any outages or issues.
There were some stability issues due to occasional latency and lags, particularly with the GUI and report generation.
When performance degrades due to full packet inspection, the solution should be to increase the computing power within the same firewall, not to recommend upgrading to a larger, more expensive model.
Further integration into a unified system could improve usability.
Palo Alto Networks NG Firewalls lack built-in multi-factor authentication, requiring the purchase of a third-party tool to implement this essential security feature.
For now, there is no dashboard or network management system available for Twingate.
The reverse proxy feature for Data Loss Prevention (DLP) is missing.
I believe the integration of AI could improve the dashboard by making it more agile and effective in monitoring and predicting threats.
Palo Alto Networks NG Firewalls are expensive.
Palo Alto Networks NG Firewalls come at a premium, exceeding the cost of most competitors by 45 percent.
Colleagues looking for the cheapest and fastest firewall can still use Palo Alto Networks NG Firewalls because they are affordable.
Zscaler Cloud Firewall is quite expensive compared to competitors.
The most valuable features of Palo Alto Networks NG Firewalls are DNS sync calls, enabled security features, and Wildfire.
Threat Vault allows us access to a comprehensive threat database, enabling us to get detailed information on threats and how to mitigate them.
The most valuable feature of Palo Alto Networks NG Firewalls is Cortex Data Lake.
It is really customized, a security policy that can be applied to the users so they can access only the resources I enable them.
Advanced threat protection features in Zscaler Cloud Firewall are practically the key component that every customer wants.
The best features that Zscaler Cloud Firewall offers are that it is AI powered and automated.
| Product | Mindshare (%) |
|---|---|
| Palo Alto Networks NG Firewalls | 5.2% |
| Zscaler Cloud Firewall | 1.0% |
| Other | 93.8% |


| Company Size | Count |
|---|---|
| Small Business | 77 |
| Midsize Enterprise | 57 |
| Large Enterprise | 87 |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 2 |
| Large Enterprise | 13 |
Palo Alto Networks NG Firewalls deliver advanced threat protection with machine learning, enhancing security through real-time attack prevention. Known for application visibility and a user-friendly interface, they offer robust network protection and flexibility in rule creation.
Palo Alto Networks NG Firewalls are designed to secure environments with features like GlobalProtect VPN, WildFire malware detection, and unified platform integration. Their strong firewall capabilities and high-performance throughput make them suitable for perimeter and data center protection, VPN configurations, application control, and network segmentation. Users consistently highlight the ease of managing network security policies and integrating third-party tools, ensuring a comprehensive protection strategy. While enhancements in support, training resources, and configuration simplicity are needed, these firewalls are integral for securing both on-prem and cloud environments, aligning with platforms like Azure and AWS.
What are the key features of Palo Alto Networks NG Firewalls?Palo Alto Networks NG Firewalls are commonly implemented across industries for securing LAN environments, URL filtering, and ensuring Zero Trust security. They secure both on-premises and cloud infrastructures, often becoming integral parts of security frameworks within enterprises. Leveraging these firewalls in conjunction with Azure or AWS enhances the overall network protection strategies employed by organizations.
Zscaler Cloud Firewall enhances network security through seamless integration, configuration management, and comprehensive visibility. With real-time threat detection and centralized control, it provides exceptional protection without hardware investments.
Zscaler Cloud Firewall is designed for efficient network traffic management and secure internet access. It allows granular policy setting, blocking malicious IPs and domains, and access control. This cloud-based service offers smooth integration with security platforms, replacing traditional firewalls and VPNs to ensure data protection and network integrity. The intuitive dashboard facilitates policy enforcement, while advanced features like SSL inspection, URL filtering, and sandboxing add layers of security. Its cloud operation supports scalability and cost-effectiveness with an OpEx model.
What are the key features of Zscaler Cloud Firewall?Zscaler Cloud Firewall is widely used by organizations needing to secure network communications for remote and office environments. It facilitates policy implementation to block unauthorized access and is integral in protecting data and network operations across sectors like finance, healthcare, and technology. Its ability to integrate with other platforms supports a multifaceted security approach, ensuring extensive coverage and adaptability.
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