


Palo Alto Networks NG Firewalls and Zscaler Cloud Firewall compete in the next-generation firewall category. Palo Alto seems to have the upper hand due to its comprehensive range of features and robust reputation in network security.
Features: Palo Alto Networks NG Firewalls offer advanced threat prevention, application control, and URL filtering for comprehensive protection and visibility into network traffic. Zscaler Cloud Firewall provides a cloud-based platform with web security, IPS, and DLP for straightforward deployment and reduced reliance on physical infrastructure.
Room for Improvement: Palo Alto Networks NG Firewalls need to enhance SSL offloading capabilities and streamline configuration processes. Customers suggest better reporting tools and integration with third-party solutions. Zscaler Cloud Firewall requires better integration with legacy systems and improved customer support, and its pricing structure for smaller organizations needs revision.
Ease of Deployment and Customer Service: Palo Alto Networks NG Firewalls are versatile for on-premises and hybrid cloud deployments but can be complex. Customer support quality varies by region, with some experiencing delays. Zscaler Cloud Firewall is praised for its ease of deployment as a cloud-native solution, with generally helpful customer service needing wider geographical coverage.
Pricing and ROI: Palo Alto Networks NG Firewalls are high-cost with expenses from hardware, licenses, and subscriptions, but users find the investment worthwhile for security features. Zscaler Cloud Firewall is considered expensive, especially for small businesses, despite flexible licensing models for larger enterprises. Its pricing is less competitive compared to similar solutions.
Clients are now comfortable and not wasting productive hours on IT support.
The automation part is giving us a cost benefit and speed; we can react faster.
It's a very useful tool to mitigate and protect your enterprise.
Their user-friendly interface and Panorama central management, which provides a comprehensive overview, make them an ideal investment.
The solution helped reduce downtime, which is crucial in time-sensitive industries like manufacturing.
I have seen a return on investment since using Palo Alto Networks NG Firewalls in terms of time saved.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
I would rate the technical support for Fortinet FortiGate a ten out of ten.
As a solution provider, when I encounter problems, I connect directly with Fortinet support, and they provide solutions within a very short time.
Palo Alto's network support is excellent, and I would rate it a ten out of ten.
Their response time is within one hour.
They offer fast and competent assistance.
The response and support are sometimes inadequate, which detracts from the overall experience of an otherwise impressive solution.
The technical support from Zscaler was excellent.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
Cloud deployments benefit from auto-scaling, allowing for automatic adjustments to firewall capacity based on demand.
It is important to assess the infrastructure size before choosing a model.
Palo Alto Networks NG Firewalls are scalable and reliable.
In this case, Twingate will be very easy compared to Zscaler.
We're experiencing 99.999% availability consistently.
I would rate the stability of Fortinet FortiGate a ten out of ten.
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
With appropriately configured policies, these firewalls can provide robust network security.
After the upgrade, we are experiencing performance issues.
I have not experienced any outages or issues.
There were some stability issues due to occasional latency and lags, particularly with the GUI and report generation.
These sessions should be around five to ten minutes long, allowing users and partners to quickly grasp the information without disrupting their daily tasks.
The solution should be able to implement machine learning and analytics of all the logs for threat detection and protection.
It would be better for customers to get immediate replacements even with a standard subscription.
When performance degrades due to full packet inspection, the solution should be to increase the computing power within the same firewall, not to recommend upgrading to a larger, more expensive model.
Further integration into a unified system could improve usability.
Palo Alto Networks NG Firewalls lack built-in multi-factor authentication, requiring the purchase of a third-party tool to implement this essential security feature.
For now, there is no dashboard or network management system available for Twingate.
The reverse proxy feature for Data Loss Prevention (DLP) is missing.
I believe the integration of AI could improve the dashboard by making it more agile and effective in monitoring and predicting threats.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
It offers cost savings as it is generally cheaper than the competition.
It is about 20% cheaper.
Palo Alto Networks NG Firewalls are expensive.
Palo Alto Networks NG Firewalls come at a premium, exceeding the cost of most competitors by 45 percent.
Colleagues looking for the cheapest and fastest firewall can still use Palo Alto Networks NG Firewalls because they are affordable.
Zscaler Cloud Firewall is quite expensive compared to competitors.
These features help reduce our downtime, manage the ISPs, and deploy SLAs for all the website traffic.
The most valuable feature of FortiGate is FortiView which provides proactive monitoring.
We got a firewall and gave an SSL VPN to my client to connect to their servers, after which, such kind of activities involving ransomware attacks stopped.
The most valuable features of Palo Alto Networks NG Firewalls are DNS sync calls, enabled security features, and Wildfire.
Threat Vault allows us access to a comprehensive threat database, enabling us to get detailed information on threats and how to mitigate them.
The most valuable feature of Palo Alto Networks NG Firewalls is Cortex Data Lake.
It is really customized, a security policy that can be applied to the users so they can access only the resources I enable them.
Advanced threat protection features in Zscaler Cloud Firewall are practically the key component that every customer wants.
The biggest advantage of Zscaler Cloud Firewall is its consolidation of products.
| Product | Market Share (%) |
|---|---|
| Fortinet FortiGate | 18.7% |
| Palo Alto Networks NG Firewalls | 4.6% |
| Zscaler Cloud Firewall | 0.6% |
| Other | 76.1% |


| Company Size | Count |
|---|---|
| Small Business | 357 |
| Midsize Enterprise | 133 |
| Large Enterprise | 188 |
| Company Size | Count |
|---|---|
| Small Business | 74 |
| Midsize Enterprise | 55 |
| Large Enterprise | 85 |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 2 |
| Large Enterprise | 12 |
Fortinet FortiGate is a versatile network security tool offering features like VPN, firewall, web filtering, intrusion prevention, and scalability. It is known for its performance and integration with other Fortinet products, making it a preferred choice for robust cybersecurity.
Fortinet FortiGate stands out as a comprehensive cybersecurity solution with strong performance and ease of configuration. It delivers unified threat management, integrating features such as dynamic routing, SD-WAN support, and centralized management. Despite its strengths, improvements in the web interface's stability, pricing structures, and reporting capabilities are needed. Users seek better integration with third-party tools and automation advancements to enhance the experience further. These enhancements, alongside improvements in bandwidth management and the reduction of licensing costs, are points of interest for users looking to capitalize on FortiGate's extensive capabilities.
What are Fortinet FortiGate's key features?Fortinet FortiGate is widely implemented across industries as a primary firewall system for securing internet gateways and safeguarding data centers. It supports businesses in achieving SD-WAN integration and enhances cybersecurity by providing essential features like antivirus, web filtering, and application control. Enterprises utilize FortiGate for securing remote connections and ensuring compliance with security standards, making it adaptable for different network sizes and industries.
Palo Alto Networks NG Firewalls deliver advanced threat protection with machine learning, enhancing security through real-time attack prevention. Known for application visibility and a user-friendly interface, they offer robust network protection and flexibility in rule creation.
Palo Alto Networks NG Firewalls are designed to secure environments with features like GlobalProtect VPN, WildFire malware detection, and unified platform integration. Their strong firewall capabilities and high-performance throughput make them suitable for perimeter and data center protection, VPN configurations, application control, and network segmentation. Users consistently highlight the ease of managing network security policies and integrating third-party tools, ensuring a comprehensive protection strategy. While enhancements in support, training resources, and configuration simplicity are needed, these firewalls are integral for securing both on-prem and cloud environments, aligning with platforms like Azure and AWS.
What are the key features of Palo Alto Networks NG Firewalls?Palo Alto Networks NG Firewalls are commonly implemented across industries for securing LAN environments, URL filtering, and ensuring Zero Trust security. They secure both on-premises and cloud infrastructures, often becoming integral parts of security frameworks within enterprises. Leveraging these firewalls in conjunction with Azure or AWS enhances the overall network protection strategies employed by organizations.
Zscaler enables the world’s leading organizations to securely transform their networks and applications for a mobile and cloud first world. Its flagship services, Zscaler Internet Access and Zscaler Private Access, create fast, secure connections between users and applications, regardless of device, location, or network. Zscaler services are 100% cloud-delivered and offer the simplicity, enhanced security, and improved user experience that traditional appliances or hybrid solutions are unable to match. Used in more than 185 countries, Zscaler operates the world’s largest cloud security platform, protecting thousands of enterprises and government agencies from cyberattacks and data loss.
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