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Palo Alto Networks NG Firewalls vs Zscaler Cloud Firewall comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Apr 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
2nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
357
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
Palo Alto Networks NG Firew...
Ranking in Firewalls
7th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
194
Ranking in other categories
No ranking in other categories
Zscaler Cloud Firewall
Ranking in Firewalls
26th
Average Rating
8.2
Reviews Sentiment
8.0
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Firewalls category, the mindshare of Fortinet FortiGate is 21.4%, up from 17.8% compared to the previous year. The mindshare of Palo Alto Networks NG Firewalls is 3.5%, up from 3.1% compared to the previous year. The mindshare of Zscaler Cloud Firewall is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls
 

Featured Reviews

Jorge Martínez - PeerSpot reviewer
Offers good SD-WAN capabilities and integrates easily with Fortinet devices
I am not part of the initial setup or deployment process since I work in presales. The setup or deployment is quite easy, as you can do a one-touch deployment that automatically connects to the FortiManager cloud when you connect it to a broadband or dynamic IP, allowing you to start the configuration from that point. We usually sell it for on-premises setups. It's on the cloud only when the client has virtual machines or their own service. Sometimes they have a service on the cloud like AWS, but it's more difficult to sell now because AWS has an e-commerce option where you can buy FortiGate directly. The only thing you need is someone to manage and configure.
AmjadKhan1 - PeerSpot reviewer
Provides inline protection with a unified view and anti-spyware capabilities
I would rate Palo Alto Networks NG Firewalls ten out of ten because it is the best. Our disaster recovery site utilizes Palo Alto Networks Next-Generation Firewalls. We are also in the process of upgrading the firewalls at our 365 sites in Pakistan to Palo Alto Networks firewalls. While budget firewalls may advertise comparable features, they often fall short of effectively detecting viruses, threats, and ransomware. In contrast, Palo Alto Networks NG Firewalls, combined with Cortex XDR, provide comprehensive threat intelligence and detection capabilities, ensuring superior security coverage. I recommend conducting a proof of concept before selecting a firewall. This will allow you to evaluate different options and determine which best suits your needs. While Palo Alto offers robust firewall solutions, it's essential to compare them with other vendors to ensure you make an informed decision.
Bhaskar Rao - PeerSpot reviewer
Though it helps deal with web traffic or any malicious traffic, it needs to work on its DC performance issues
The product's initial setup phase is moderate in level, so it is neither very complex nor very easy. For the deployment, my company first needs to gather all the requirements of the users and the domain names and consider how many users there are in the company. In the implementation and planning part, my company needs to consider what kind of policies we will create while ensuring that the policies are created based on the requirements of the users. There is a need to segregate the users' requirements since there are separate departments in the company, like the HR department, sales department, IT department, and manufacturing department, so that our company can create policies depending on their requirements. On-site, if you want a GRE tunnel, our company can handle GRE tunnel traffic routing and Zscaler Cloud Firewall, after which Zscaler will take action based on the policies created by our organization. For the deployments and maintenance, a team of five members consisting of two managers and three engineers is required.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The web controls are what I appreciate about Fortinet FortiGate. We have extensive controls over areas where we could block external-facing IPs, external URLs. We can do geo-fencing with the firewalls, which is a good feature."
"Allows for firewall rules to be programmed and named in a way that makes it “readable”"
"It has improved our organization with control data."
"Fortinet FortiGate has positively impacted our organization by allowing us to scale fast."
"Our project needs to link two sides through the internet. One of these was in Cairo and the other in another city. We used FortiGate as the integrating solution between the two locations, i.e. the Fortinet 30E & 100E."
"The solution is very easy to understand. It's not overly complex."
"Fortinet has a very good solution for Secure SD-WAN. One very good feature is that they have robust and simple FortiOS through which they provide all solutions. That's their strength. There's not much complexity involved with the Secure SD-WAN solution of Fortinet as compared to Cisco's solution, which has a lot of flexibility but complexity also comes with that flexibility."
"You can purchase switches and you don't need to do anything with them. You just put in the firewall and the switches get all the policies and rules that you already have in the firewall. With Fortinet, you just connect the FortiSwitch to the Fortinet and that's it."
"The most valuable features of Palo Alto Networks NG Firewalls are Threat Vault and AutoFocus."
"When we put it on the border, it was blocking everything that we were getting ahead of time, and we weren't getting any hits. This includes URL filtering, spam prevention, and anti-virus."
"There are many valuable features, such as wireless cloud features."
"Palo Alto Networks NG Firewalls offer a comprehensive suite of security features, with Intrusion Prevention System and certificate inspection being among the most valuable."
"One of the key features for us is product stability. We are a bank, so we require 24/7 service."
"The solution is very stable."
"There are many valuable features within the solution. This includes security, a user-friendly firewall, antivirus, and global protection."
"The feature that I like the most is its IPS model, the WildFire model. I really like how the whole threat protection model functions, including the vulnerability and anti-spyware aspects. That is really awesome."
"Once you have Zscaler running you have access to configure it however you want."
"The visibility and log availability offered are highly valued for troubleshooting purposes, and this is a key factor driving customer interest in the firewall module."
"Zscaler Cloud Firewall understands the applications in the current generation and adapts to the present generation cloud applications."
"The solution offers good sandboxing."
"If malicious traffic attacks our on-premises servers, then it gets blocked by Zscaler Cloud Firewall."
"It helps a lot of companies to reduce their downtime. Also, It helps businesses in terms of being secured and protected from any threats."
"Most of the features that Zscaler has to offer, we will deploy."
"Zscaler is still a very good product."
 

Cons

"In most cases, the IPS engine uses too many resources, which makes Fortinet FortiGate devices unstable."
"In the next release, I would like to see the interface simplified to be more user-friendly."
"They could simplify their deployment process, especially when customers have existing devices."
"At the moment, if you don't integrate any third-party solution with a simple Fortinet FortiGate box, the box would not function as expected for superb protection."
"There are just some services that aren't available. For example, the Ethernet or point-to-point protocols. They could add these services to their product offering - especially services for ISPs."
"There are some complex administration tasks in their administration portal. That needs to be improved."
"Backup can be improved."
"The performance and speed are aspects of the solution that could always be improved upon."
"Technical support could be faster."
"Palo Alto Networks NG Firewalls offer best-in-breed security but could improve by reducing their pricing."
"Personally, I feel that their dashboards for reporting and things like that need some improvement."
"The scalability compared to other products is not good. You need to change the box whenever you want your number of connection sessions to increase."
"The support needs improvement, as the quality of the responses is not great and sometimes solutions take a long time."
"As part of our internet filtering, we integrate heavily with Active Directory, and we use security groups to separate staff into two groups: those who should have full access to the internet and those who should have limited access. It may be just the way the topology is for our domain controllers and that infrastructure, but at peak usage, there seems to be a delay in reading back against the security group to find out what group the user is in."
"Once in a while, they have new features being released that can be buggy. My criticism is more general to all sorts of network or security devices. In general, everybody is releasing less-tested software. Then, it usually ends up that the first few customers who get a new release need to end up troubleshooting it."
"From a documentation standpoint, there is room for improvement. Even Palo Alto says that their documentation is terrible."
"The issue right now is probably that Zscaler is not providing web browser isolation. Another solution, Menlo, offers this. For one customer, we had to send traffic to Menlo to do the isolation for us. It was requested by the customer so that they could integrate any iframe. Zscaler needs to add this type of feature in their next release."
"Certain criteria need to be met if you want to scale this solution."
"It would be better if they improved their policy, package visibility, and flexibility while we're creating rules for inspection. It could also be cheaper or more things could be included in the basic package. In the next release, I would like better coverage in the Asia Pacific region and better quality of service."
"It would be nice to have some sort of a form factor, a physical form factor perhaps, or virtual machine that you could install on devices or on a cloud, and have some cloud computing."
"There are several areas for improvement. Firstly, the GUI is outdated, with noticeable lags and delays, especially when generating reports for past transactions."
"Instead of the standard license, they should certainly provide customers with the visibility to access and view the logs."
"Zscaler Cloud Firewall should have a better understanding of all dynamic cloud applications."
"The product could improve its integration with some legacy systems."
 

Pricing and Cost Advice

"The price of the license and warranty can be better because it is very expensive."
"The price depends on the size of the company. From the beginning, you just want to know the internet bandwidths, speed, and the number of users to be able to offer the right product and model. They have a lot of products in FortiGate according to the size of the company, like 200D and 300D."
"We just pay a flat monthly fee to the vendor for the support."
"The main reason we chose Fortinet FortiGate was that the price was better than the competition."
"I think that the pricing is fair."
"The licensing costs are very low."
"Pricing for this product is comparatively lower than other products. It's an affordable solution, but when expanding the number of users, they'll ask you to replace the model, so that's an added cost."
"The pricing of the solution is very competitive."
"It could be less expensive."
"The solution is worth the price, as it can be utilized without the need for high-processing CPUs and resources, thus saving us overall."
"Palo Alto Networks NG Firewalls' price is expensive."
"Cost-wise, I don't see much difference in network-related costs, but this is a premium-grade firewall. There is a cost involved, and you must pay for that to get the most out of it. Its licensing costs are straightforward. There aren't any hidden costs."
"Palo Alto Networks NG Firewalls are more expensive than Cisco firewalls, but slightly less expensive than Juniper firewalls."
"Licensing is a big issue for us because of the complexity and the lack of engagement from Palo Alto. It has been hard to talk with them as we don't get the best answers."
"Palo Alto Networks NG Firewalls are expensive."
"If the cost is your main priority, Palo Alto would be a bit high. However, if you are ready to hear about return of investment, then I would convince you to go for Palo Alto."
"The licensing is on a yearly basis. It is somewhere around 30 or 40 pounds per user for our organization."
"There are licensing costs, and I would not say that it's a cheap vendor."
"There are different subscription models available."
"Zscaler is priced too high compared to the cost of Fortinet."
"There is an annual license required for the use of the Zscaler Cloud Firewall."
"It is expensive for small businesses."
"It is not the most budget-friendly solution, but it's important to consider its overall value."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing an eight out of ten."
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Top Industries

By visitors reading reviews
Educational Organization
15%
Computer Software Company
15%
Comms Service Provider
8%
Manufacturing Company
6%
Computer Software Company
14%
Financial Services Firm
9%
Manufacturing Company
8%
Government
7%
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
8%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What is a better choice, Azure Firewall or Palo Alto Networks NG Firewalls?
Azure Firewall Vs. Palo Alto Network NG Firewalls Both solutions provide stellar stability and security. Azure Firew...
Features comparison between Palo Alto and Fortinet firewalls
In the best tradition of these questions, Feature-wise both are quite similar, but each has things it's better at, it...
Which is better - Palo Alto Networks NG Firewalls or Sophos XG?
Palo Alto Networks NG Firewalls have both great features and performance. I like that Palo Alto has regular threat si...
Which lesser known firewall product has the best chance at unseating the market leaders?
Netscope, Zscaler if they continue route they are on now. FIrewalls needs great deal of automation on each end, datac...
What do you like most about Zscaler Cloud Firewall?
The product’s firewall and VPN package are fantastic compared to any other solution.
What is your experience regarding pricing and costs for Zscaler Cloud Firewall?
Zscaler Cloud Firewall is quite expensive compared to competitors. However, it offered moderate value for money.
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
Palo Alto NGFW, Palo Alto Networks Next-Generation Firewall
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
SkiStar AB, Ada County, Global IT Services PSF, Southern Cross Hospitals, Verge Health, University of Portsmouth, Austrian Airlines, The Heinz Endowments
Zenith Live, Azure, Carlsberg Group
Find out what your peers are saying about Palo Alto Networks NG Firewalls vs. Zscaler Cloud Firewall and other solutions. Updated: May 2025.
856,873 professionals have used our research since 2012.