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2020-01-26T09:26:00Z
Julia Frohwein - PeerSpot reviewer
Senior Director of Delivery at PeerSpot (formerly IT Central Station)
  • 0
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What needs improvement with Zscaler Cloud Firewall?

Please share with the community what you think needs improvement with Zscaler Cloud Firewall.

What are its weaknesses? What would you like to see changed in a future version?

4
PeerSpot user
4 Answers
PeerSpot user
Chief Executive Officer at a tech services company with 1-10 employees
Real User
Top 5
2021-02-22T21:01:41Z
22 February 21

The product could improve its integration with some legacy systems. The solution could offer more simplicity on deployment so that it's not quite so complex sometimes. The solution could benefit from more CASBs - cloud access security brokers.

Paresh Makwana - PeerSpot reviewer
Director at a tech services company with 1-10 employees
Reseller
Top 20Leaderboard
2020-08-02T08:16:44Z
02 August 20

Currently, the Data Leak Prevention is only for web filtering and there is nothing for email and the USB, so it would be an improvement if that could be included.

Carlos Snel - PeerSpot reviewer
Director at Aquila ICT Solutions
Reseller
2020-03-19T13:00:52Z
19 March 20

The only thing that might be improved would be to enable application of different settings. It's really the difference between having it on premises or on cloud. If you have a next gen firewall from Palo Alto which is the best on-premise solution, then you might be able to configure some things a little more. It's possible that with Zscaler, the customization of some options could be improved a little to match what is available on-premise but because it's on cloud, it doesn't allow application of extra settings.

MK
Security Subject Matter Expert at Orange
Real User
2020-01-26T09:26:00Z
26 January 20

We've had some concerns with Zscaler, but a new version is coming out that we hope will address them. This is scheduled to be released in March 2020. They've probably done some gap analysis and will be introducing more versatile features according to customer requests. The issue right now is probably that Zscaler is not providing web browser isolation. Another solution, Menlo, offers this. For one customer, we had to send traffic to Menlo to do the isolation for us. It was requested by the customer so that they could integrate any iframe. Zscaler needs to add this type of feature in their next release.

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Related Questions
Julia Frohwein - PeerSpot reviewer
Senior Director of Delivery at PeerSpot (formerly IT Central Station)
Dec 30, 2021
How do you or your organization use this solution? Please share with us so that your peers can learn from your experiences. Thank you!
2 out of 7 answers
MK
Security Subject Matter Expert at Orange
26 January 20
We are establishing IT systems from the customers' routers to the nodes in Zscaler. Once we hand over the traffic to them, we wait for them to claim the full IP packet and we send the traffic back to them along with the destination. From our perspective, Zscaler is a security solution that is implemented in the cloud so it's a cloud supported service solution. We are not specifically working on a specific firewall.
Carlos Snel - PeerSpot reviewer
Director at Aquila ICT Solutions
19 March 20
My primary goal is to find the simple and easy cloud solutions that I am reselling. Zscaler is one of them because it provides something that is broader than only firewalling on cloud. There is a lot of work around it and it's all outsourced once it's in the cloud and protects from attacks. The great thing about it is that people get the most updated software and hardware security guarantee. We deal with medium-sized enterprise companies. We're in Europe and I am the only unique Zscaler reseller for companies with less than 2000 users. They normally don't deal with companies smaller than that.
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
Apr 06, 2022
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
2 out of 7 answers
MK
Security Subject Matter Expert at Orange
26 January 20
From our perspective, we're selling three separate packages: Basic, Advanced and Premium. Depending on the requirement of the customer, we offer the package that makes the most sense. With Basic, we provide a very limited feature set. Advanced packages will probably provide some better and more advanced features. Premium will provide everything that Zscaler has to offer. That means URL filtering, sandboxing, endpoint mitigation, etc. I'm not sure of the exact costs from Zscaler's side. The Zscaler pricing, in general, is okay. Once more vendors come into the picture, there will probably be more competition and they may have to reduce their costs. Still, as of right now, it's reasonable.
Carlos Snel - PeerSpot reviewer
Director at Aquila ICT Solutions
19 March 20
Cost is about the same whether it's on-prem or on cloud. Initial cost is higher with an on-prem solution and with cloud there are additional fees for configuring extras.
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