


Sophos Firewall and Zscaler Cloud Firewall are leading competitors in the cybersecurity solutions category. Sophos has an edge for on-premises environments due to its comprehensive feature set and competitive pricing, while Zscaler stands out for cloud integration and ease of deployment.
Features: Sophos Firewall includes features such as web and application filtering, Sophos RED for site deployment, and advanced threat protection with Sophos Sandstorm. It syncs with endpoints for synchronized security. Zscaler Cloud Firewall focuses on cloud-based protection, application awareness, and traffic management, with sandboxing and threat mitigation in the cloud environment.
Room for Improvement: Sophos Firewall users recommend enhancements in VPN performance, HTTPS filtering without certificates, and more intuitive email protection settings. Zscaler Cloud Firewall could improve with expanded browser isolation, user-based policies, AI for threat prediction, and better application behavior visibility.
Ease of Deployment and Customer Service: Sophos Firewall is suitable for on-premises or hybrid setups, offering detailed customization. However, customer service experiences vary, with some users reporting slow responses. Zscaler's deployment is seamless for cloud businesses, earning positive feedback for its responsive service and robust management console.
Pricing and ROI: Sophos Firewall offers competitive pricing, particularly with bundle options, providing good ROI from cost savings and integration capabilities. Zscaler, while more expensive, justifies the cost with its cloud-scale features, offering simplified management and security efficiency for a good ROI.
Clients are now comfortable and not wasting productive hours on IT support.
The automation part is giving us a cost benefit and speed; we can react faster.
It's a very useful tool to mitigate and protect your enterprise.
The costs have increased with Sophos XGS in the last few years, with license prices going up by 30%, doubling from $2,500 to about $5,000, which is a big challenge for us.
The graphical interface of Sophos XG simplifies configurations, saving time in support and troubleshooting compared to the Linux-based solution I previously used.
We purchased endpoint security for the first time last year, and even without endpoint security, it provides comprehensive security.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
I would rate the technical support for Fortinet FortiGate a ten out of ten.
As a solution provider, when I encounter problems, I connect directly with Fortinet support, and they provide solutions within a very short time.
I rate the technical support a ten out of ten.
Their team was quick to diagnose and resolve the problem by exchanging the equipment within two weeks.
Any issues are quickly addressed by their support team, which is not common among all OEM manufacturers.
The response and support are sometimes inadequate, which detracts from the overall experience of an otherwise impressive solution.
The technical support from Zscaler was excellent.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
You can scale up to multiple firewalls with centralized management.
You can't upgrade memory or storage on a specific model, which limits scalability.
I rate the scalability a nine out of ten.
In this case, Twingate will be very easy compared to Zscaler.
We're experiencing 99.999% availability consistently.
I would rate the stability of Fortinet FortiGate a ten out of ten.
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
It is rated at nine out of ten for stability and is very reliable.
Sophos XG is very stable, even when serving as a DHCP server.
Sophos XGS is stable now, and I would rate its stability as a ten out of ten.
There were some stability issues due to occasional latency and lags, particularly with the GUI and report generation.
These sessions should be around five to ten minutes long, allowing users and partners to quickly grasp the information without disrupting their daily tasks.
The solution should be able to implement machine learning and analytics of all the logs for threat detection and protection.
It would be better for customers to get immediate replacements even with a standard subscription.
The solution should have the ability to be up to date with the most recent threats.
This suggests a vulnerability that needs addressing to ensure administrators can update patches without losing access.
Business cannot stop just because of issues with support.
For now, there is no dashboard or network management system available for Twingate.
The reverse proxy feature for Data Loss Prevention (DLP) is missing.
I believe the integration of AI could improve the dashboard by making it more agile and effective in monitoring and predicting threats.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
It offers cost savings as it is generally cheaper than the competition.
It is about 20% cheaper.
I rate the pricing a ten out of ten.
Currently, it costs about four million shillings in Kenya.
The cost depends on the package you are in, such as full threat management or basic.
Zscaler Cloud Firewall is quite expensive compared to competitors.
These features help reduce our downtime, manage the ISPs, and deploy SLAs for all the website traffic.
The most valuable feature of FortiGate is FortiView which provides proactive monitoring.
We got a firewall and gave an SSL VPN to my client to connect to their servers, after which, such kind of activities involving ransomware attacks stopped.
The firewall feature of Sophos XG has been the most effective for threat prevention.
Integration with endpoint security products ensures seamless traffic flow and rule enforcement, even when endpoints are not directly connected to the firewall.
Visibility features are included in XDR. This provides information on user impact, potential threats on specific machines, source and destination IPs, setup firewall details, and unique identifiers for each machine.
It is really customized, a security policy that can be applied to the users so they can access only the resources I enable them.
Advanced threat protection features in Zscaler Cloud Firewall are practically the key component that every customer wants.
The biggest advantage of Zscaler Cloud Firewall is its consolidation of products.
| Product | Market Share (%) |
|---|---|
| Fortinet FortiGate | 18.7% |
| Sophos XG | 8.4% |
| Zscaler Cloud Firewall | 0.6% |
| Other | 72.3% |



| Company Size | Count |
|---|---|
| Small Business | 357 |
| Midsize Enterprise | 133 |
| Large Enterprise | 188 |
| Company Size | Count |
|---|---|
| Small Business | 203 |
| Midsize Enterprise | 62 |
| Large Enterprise | 52 |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 2 |
| Large Enterprise | 12 |
Fortinet FortiGate is a versatile network security tool offering features like VPN, firewall, web filtering, intrusion prevention, and scalability. It is known for its performance and integration with other Fortinet products, making it a preferred choice for robust cybersecurity.
Fortinet FortiGate stands out as a comprehensive cybersecurity solution with strong performance and ease of configuration. It delivers unified threat management, integrating features such as dynamic routing, SD-WAN support, and centralized management. Despite its strengths, improvements in the web interface's stability, pricing structures, and reporting capabilities are needed. Users seek better integration with third-party tools and automation advancements to enhance the experience further. These enhancements, alongside improvements in bandwidth management and the reduction of licensing costs, are points of interest for users looking to capitalize on FortiGate's extensive capabilities.
What are Fortinet FortiGate's key features?Fortinet FortiGate is widely implemented across industries as a primary firewall system for securing internet gateways and safeguarding data centers. It supports businesses in achieving SD-WAN integration and enhances cybersecurity by providing essential features like antivirus, web filtering, and application control. Enterprises utilize FortiGate for securing remote connections and ensuring compliance with security standards, making it adaptable for different network sizes and industries.
Sophos Firewall provides comprehensive network security with web filtering, VPN capabilities, and cloud integration. Users highlight its effective threat prevention and flexibility for customizable policies, enhancing network visibility and management.
Renowned for its robust security, Sophos Firewall simplifies network protection through advanced features like intrusion prevention and endpoint protection integration. Its user-friendly interface allows seamless remote management and tailored rule creation, making it ideal for varied environments like healthcare and education. While the system excels in threat detection, areas such as interface navigation, support response times, and VPN integration face challenges. Enhanced reporting and bandwidth management are essential for improved performance.
What are the standout features of Sophos Firewall?Industries such as healthcare, education, and finance implement Sophos Firewall for secure VPNs, improved threat management, and effective traffic monitoring. Its load balancing and email security features support compliance and governance, ensuring robust protection tailored to sector-specific requirements.
Zscaler enables the world’s leading organizations to securely transform their networks and applications for a mobile and cloud first world. Its flagship services, Zscaler Internet Access and Zscaler Private Access, create fast, secure connections between users and applications, regardless of device, location, or network. Zscaler services are 100% cloud-delivered and offer the simplicity, enhanced security, and improved user experience that traditional appliances or hybrid solutions are unable to match. Used in more than 185 countries, Zscaler operates the world’s largest cloud security platform, protecting thousands of enterprises and government agencies from cyberattacks and data loss.
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