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Cisco Duo vs ManageEngine Password Manager Pro comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Cisco Duo enhances security, boosts staff morale, saves costs, and improves operations, despite perceived productivity impacts.
Sentiment score
2.1
ManageEngine Password Manager Pro improved security, productivity, and cost-efficiency by automating password tasks and centralizing access management.
I think Cisco Duo offers a good return on investment for startups, newer organizations, or those utilizing cloud-based applications.
I have not seen ROI with Cisco Duo; probably the opposite, because it impedes productivity time to be able to get into the system.
From my point of view, the biggest return on investment when using Cisco Duo is the security and the ease of setting it up.
 

Customer Service

Sentiment score
7.5
Cisco Duo's support is highly rated for expertise and solutions, but some users note delays and improvement needs.
Sentiment score
7.0
ManageEngine Password Manager Pro's support is responsive with knowledgeable staff, but PAM cases may experience delays.
They got back to us quickly, were nice, and gave us what we needed.
Other support sections have failed miserably because of the lack of response time.
I would rate the technical service and customer support of Cisco Duo a ten out of ten.
The support for PAM is not very prompt as it requires logging a case first and responses can take a day or two.
 

Scalability Issues

Sentiment score
8.1
Cisco Duo is scalable, easily integrates across sites, and supports thousands of users without disruptions, adapting to various applications.
Sentiment score
6.7
Users report varied experiences with ManageEngine Password Manager Pro's scalability, noting both challenges and effective use in expanding data centers.
I believe Cisco Duo is very scalable because it is cloud-based.
We started out with just the basics, getting a token, and then we changed to push, and now, we have added the offline mode.
It scales easily because it is just tied into our identity provider, and it grows along with that.
 

Stability Issues

Sentiment score
8.4
Cisco Duo is highly stable and reliable, with minimal downtime and quick issue resolution, maintaining productivity efficiently.
Sentiment score
8.9
Users find ManageEngine Password Manager Pro stable, reliable, easy to recover, and praise its performance and dependability.
When there is a bigger problem, we get notifications from Cisco Duo saying, 'Hey, we have a problem,' and that has helped us.
It is very reliable, easy to use, and I don't have too many issues with it.
There has been no downtime, crashes, or performance issues with Cisco Duo.
 

Room For Improvement

Cisco Duo needs telephony credit, integration, deployment, and user interface improvements, plus better licensing, documentation, and older app compatibility.
ManageEngine Password Manager Pro needs user interface improvements and affordable pricing, catering mainly to tech-savvy users with limited support.
Cisco should allow easier integration with third-party equipment because Cisco's own equipment is expensive.
There needs to be consideration for how to launch Cisco Duo with a handheld device that is not native, where you can install the application.
There has to be a way to make the whole process of push notifications easier, so that when I have my phone with me, I do not have to do anything.
Unlike other Manager products that provide remote assistance or support, for PAM, users have to log a case first and may receive a reply in one or two days.
 

Setup Cost

Cisco Duo's pricing is competitive, flexible, straightforward, and suited for large enterprises, with premium support and moderate setup costs.
ManageEngine Password Manager Pro is cost-effective for enterprises, with a 25,000 rands fee, compared favorably to competitors.
The approximate cost is around eighty dollars per user.
Licensing is straightforward and convenient for higher education because student populations are included.
I am pleased that the prices remained stable after Cisco acquired the solution.
ManageEngine Password Manager Pro is cheaper than other products, such as BeyondTrust, and is more than 50% cheaper compared to the Boomer solution we used before.
 

Valuable Features

Cisco Duo is praised for its versatile multi-factor authentication, integration, user-friendly interface, and adaptability to hybrid environments.
ManageEngine Password Manager Pro provides secure, user-friendly password management with strong features, direct machine login, and auditing capabilities.
From a management perspective, I appreciate that we can enroll or control devices on the back end for people who get a new phone and forget to handle Cisco Duo properly and need to add a new device.
The benefit of having a complete passwordless environment in our organization is that it's gotten people away from using the sticky note under their keyboard - which is a huge problem.
A valuable feature of the solution is its hybrid structure, which involves proxy agents running on-premises while other services are on the cloud.
The auditing feature is particularly valuable as it makes privileged account usage auditable.
 

Categories and Ranking

Cisco Duo
Ranking in Single Sign-On (SSO)
4th
Average Rating
8.8
Reviews Sentiment
7.9
Number of Reviews
74
Ranking in other categories
Authentication Systems (2nd), ZTNA as a Service (6th), Cisco Security Portfolio (4th), Multi-Factor Authentication (MFA) (2nd)
ManageEngine Password Manag...
Ranking in Single Sign-On (SSO)
18th
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
6
Ranking in other categories
Enterprise Password Managers (13th)
 

Mindshare comparison

As of August 2025, in the Single Sign-On (SSO) category, the mindshare of Cisco Duo is 5.9%, down from 7.4% compared to the previous year. The mindshare of ManageEngine Password Manager Pro is 1.0%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO)
 

Featured Reviews

Thomas Botts - PeerSpot reviewer
Managing security policies effectively with seamless authentication
The feature of Cisco Duo that I prefer the most is the policies, being able to control what we need to within the policies. You can get pretty granular. There isn't a lot of training that goes on in school districts. Email is an easy way where many people give out their credentials, so the level of protection is something that we definitely need in a school district. Cisco Duo's strong security authentication system has been easy when logging in, although the teachers don't appreciate it as much. We have it configured so users essentially just hit accept. If it sees any sort of built-in risk, then it steps up authentication. It's pretty easy. I appreciate it. I've encountered advantages with Cisco Duo in that it has stopped significant pushback from teachers. It has prevented credential sharing and unauthorized access. We've seen a huge decrease since we've rolled it out across the entire district.
StephanBotha - PeerSpot reviewer
Secure, safe, reliable, and easy to use
As the infrastructure team, we utilize it to store all our service accounts and web account passwords. We use it for every password we require to access as a tool The tool is secure, safe, reliable, and easy to use. The update might get a bit easier. I have been using ManageEngine Password…
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Manufacturing Company
9%
Government
6%
Financial Services Firm
6%
Computer Software Company
14%
Manufacturing Company
12%
Government
12%
Legal Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What do you like most about Duo Security?
They are users who, as mentioned before, utilize RDPAP and MDPAP. It includes functionalities related to finance, specifically in single sign-on.
What is your experience regarding pricing and costs for Duo Security?
My experience with the pricing, setup cost, and licensing of Cisco Duo is honestly above my pay grade. I don't know any of that.
What needs improvement with ManageEngine Password Manager Pro?
The support for the PAM product is not very prompt. Unlike other Manager products that provide remote assistance or support, for PAM, users have to log a case first and may receive a reply in one o...
What is your primary use case for ManageEngine Password Manager Pro?
We use ManageEngine Password Manager Pro to control privileged accounts. It is specifically meant to randomize passwords for privileged and service accounts. Additionally, we use the auditing featu...
What advice do you have for others considering ManageEngine Password Manager Pro?
Please keep my name anonymous because I have a code of conduct with the company. Without proper approval, I cannot disclose my identity. I'd rate the solution eight out of ten.
 

Also Known As

Duo Security
Password Manager Pro
 

Overview

 

Sample Customers

Information Not Available
Australian Catholic University
Find out what your peers are saying about Cisco Duo vs. ManageEngine Password Manager Pro and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.