ManageEngine Password Manager Pro and Cisco Duo are widely used for secure password management and authentication. Based on user reviews, Cisco Duo has the upper hand due to its comprehensive features, though ManageEngine Password Manager Pro receives more favorable feedback on pricing and support.
Features: ManageEngine Password Manager Pro is praised for its advanced password management capabilities, intuitive controls, and secure password vault. Cisco Duo stands out for its multifactor authentication, secure access, and integration with various applications. Users feel Cisco Duo's feature set is more comprehensive.
Room for Improvement: ManageEngine Password Manager Pro could benefit from enhanced reporting features, better scalability, and a more modern user interface. Cisco Duo users suggest that the solution should improve its mobile experience, provide more customization options, and offer more detailed documentation.
Ease of Deployment and Customer Service: ManageEngine Password Manager Pro is noted for its straightforward deployment process and responsive customer support. Cisco Duo is also commended for its relatively easy deployment and strong customer service. However, Cisco Duo's support is often highlighted as more knowledgeable and effective compared to ManageEngine Password Manager Pro.
Pricing and ROI: Users report that ManageEngine Password Manager Pro offers competitive setup costs and delivers satisfactory ROI. Cisco Duo users recognize its higher price but feel that the robust features justify the expense with a strong ROI. While ManageEngine Password Manager Pro is seen as cost-effective, Cisco Duo's additional features make it worth the higher investment according to user reviews.
I think Cisco Duo offers a good return on investment for startups, newer organizations, or those utilizing cloud-based applications.
I have not seen ROI with Cisco Duo; probably the opposite, because it impedes productivity time to be able to get into the system.
From my point of view, the biggest return on investment when using Cisco Duo is the security and the ease of setting it up.
They got back to us quickly, were nice, and gave us what we needed.
Other support sections have failed miserably because of the lack of response time.
I would rate the technical service and customer support of Cisco Duo a ten out of ten.
The support for PAM is not very prompt as it requires logging a case first and responses can take a day or two.
I believe Cisco Duo is very scalable because it is cloud-based.
We started out with just the basics, getting a token, and then we changed to push, and now, we have added the offline mode.
It scales easily because it is just tied into our identity provider, and it grows along with that.
When there is a bigger problem, we get notifications from Cisco Duo saying, 'Hey, we have a problem,' and that has helped us.
It is very reliable, easy to use, and I don't have too many issues with it.
There has been no downtime, crashes, or performance issues with Cisco Duo.
Cisco should allow easier integration with third-party equipment because Cisco's own equipment is expensive.
There needs to be consideration for how to launch Cisco Duo with a handheld device that is not native, where you can install the application.
There has to be a way to make the whole process of push notifications easier, so that when I have my phone with me, I do not have to do anything.
Unlike other Manager products that provide remote assistance or support, for PAM, users have to log a case first and may receive a reply in one or two days.
The approximate cost is around eighty dollars per user.
Licensing is straightforward and convenient for higher education because student populations are included.
I am pleased that the prices remained stable after Cisco acquired the solution.
ManageEngine Password Manager Pro is cheaper than other products, such as BeyondTrust, and is more than 50% cheaper compared to the Boomer solution we used before.
From a management perspective, I appreciate that we can enroll or control devices on the back end for people who get a new phone and forget to handle Cisco Duo properly and need to add a new device.
The benefit of having a complete passwordless environment in our organization is that it's gotten people away from using the sticky note under their keyboard - which is a huge problem.
A valuable feature of the solution is its hybrid structure, which involves proxy agents running on-premises while other services are on the cloud.
The auditing feature is particularly valuable as it makes privileged account usage auditable.
Cisco Duo is a cloud-based identity security tool offering easy and wide-ranging access protection for users and devices worldwide. It assures identity-first security with clear visibility across multi-cloud, hybrid, and on-premises environments.
Cisco Duo provides robust multi-factor authentication and seamless integration capabilities with existing infrastructures. Appreciated for its stability and speed, it supports distributed workforces by securing VPN access, corporate networks, and cloud services. Duo’s comprehensive identity ecosystem supports easy deployment and management through a single-pane-of-glass management interface. It seamlessly merges with popular platforms like Active Directory and Office 365 across diverse hardware.
What are Cisco Duo’s Essential Features?Cisco Duo finds extensive applications across education, finance, retail, and government sectors by fortifying network and application access security. Organizations leverage it for its MFA capabilities, integrating with ERP systems, ensuring protected connectivity with VPN and cloud-based services, crucial in maintaining secure and efficient operations.
Password Manager Pro is a secure vault for storing and managing shared sensitive information such as passwords, documents and digital identities of enterprises.
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