No more typing reviews! Try our Samantha, our new voice AI agent.

Cisco Duo vs ManageEngine Password Manager Pro comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
Cisco Duo enhances security, reduces costs, and improves efficiency with multifactor authentication and simplified management, boosting ROI and satisfaction.
Sentiment score
2.1
ManageEngine Password Manager Pro improved security, productivity, and cost-efficiency by automating password tasks and centralizing access management.
We were able to implement zero trust extremely quickly because of the platform and its ongoing developments, including Cisco Duo Network Gateway, which enabled that transition to zero trust extremely quickly.
Global Associate Director, Services at a leisure / travel company with 1,001-5,000 employees
Not having MFA means you cannot put a price tag on that because you will be hit with ransomware immediately.
Director at a tech vendor with 10,001+ employees
The biggest return on investment was the ease of use for the end users to have that secondary authentication when logging into the critical systems.
Manager, Data Center at a real estate/law firm with 11-50 employees
 

Customer Service

Sentiment score
6.9
Cisco Duo's customer service is highly rated for professionalism and efficiency, though complex issue response speed needs improvement.
Sentiment score
7.0
ManageEngine Password Manager Pro's support is responsive with knowledgeable staff, but PAM cases may experience delays.
They got back to us quickly, were nice, and gave us what we needed.
Infrastructure Engineer at a government with 501-1,000 employees
I would rate their support 10 out of 10.
Senior Network Engineer Specialist at Zenith Comp Co.,Ltd.
I would rate support for Cisco Duo a 10, as I have never had a negative experience.
Information Technology Contractor at Insight global
The support for PAM is not very prompt as it requires logging a case first and responses can take a day or two.
Network Administrator at a media company with 201-500 employees
 

Scalability Issues

Sentiment score
7.3
Cisco Duo offers scalable authentication with easy management, seamless cloud integration, flexible licensing, and efficient growth support for organizations.
Sentiment score
6.7
Users report varied experiences with ManageEngine Password Manager Pro's scalability, noting both challenges and effective use in expanding data centers.
In my last contracting position, it was a large one for a major worldwide airline that had hundreds of thousands of devices that could use Cisco Duo, and it scaled very well.
Information Technology Contractor at Insight global
You would not need many more engineers to manage Cisco Duo even if we scale up to 500 employees because it is so simple to manage.
Manager, Customer Success at SRC.SI sistemske integracije d.o.o.
Cisco Duo is scalable for organizational growth.
Technical Consultant at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
8.2
Cisco Duo is stable and reliable, with minor bugs resolved quickly, earning high user satisfaction for consistent performance.
Sentiment score
8.9
Users find ManageEngine Password Manager Pro stable, reliable, easy to recover, and praise its performance and dependability.
We have not had any Cisco Duo outages across all the companies I have worked for that utilize Cisco Duo.
Senior Engineer at Frontline Fighter Ltd
The stability has been excellent.
Manager, Customer Success at SRC.SI sistemske integracije d.o.o.
I did not notice any downtime or crashes with Cisco Duo.
CTO at Red IT Solutions
 

Room For Improvement

Cisco Duo needs better integration, competitive pricing, improved usability, enhanced device compatibility, and easier deployment to satisfy users.
ManageEngine Password Manager Pro needs user interface improvements and affordable pricing, catering mainly to tech-savvy users with limited support.
If you don't have internet access, you can't access your computer, only local access is available.
Security and Network Team Lead
It lacks some dynamic identity management features compared to other products such as SailPoint.
Senior Iam Associate at Cognizant
Not only has the product been very good and we have done fewer support cases, but I think support overall has been very fast.
Network Engineer at a university with 10,001+ employees
Unlike other Manager products that provide remote assistance or support, for PAM, users have to log a case first and may receive a reply in one or two days.
Network Administrator at a media company with 201-500 employees
 

Setup Cost

Cisco Duo offers flexible, affordable pricing, with some users noting cost-effectiveness, but complexity arises when integrating with other solutions.
ManageEngine Password Manager Pro is cost-effective for enterprises, with a 25,000 rands fee, compared favorably to competitors.
The pricing is acceptable to them.
Vice President at Next Info Tech Solutions Inc
Their website lists $3 per month per user for the Essential license.
Senior Network Engineer Specialist at Zenith Comp Co.,Ltd.
One of my customers recently received a billing statement charging 3,600 US dollars for 100 users for one year.
Sr. Network Security Engineer at Topnet Internet Services Provider. Riyadh, Saudi A
ManageEngine Password Manager Pro is cheaper than other products, such as BeyondTrust, and is more than 50% cheaper compared to the Boomer solution we used before.
Network Administrator at a media company with 201-500 employees
 

Valuable Features

Cisco Duo enhances security with easy MFA, extensive integrations, and user-friendly design, reducing login time and IT workload.
ManageEngine Password Manager Pro provides secure, user-friendly password management with strong features, direct machine login, and auditing capabilities.
From a management perspective, I appreciate that we can enroll or control devices on the back end for people who get a new phone and forget to handle Cisco Duo properly and need to add a new device.
Network Engineer at a educational organization with 501-1,000 employees
Our company benefits from all those features of Cisco Duo with confidence, and we feel very secure with it in terms of authentication of our logins.
Vice President at Next Info Tech Solutions Inc
The benefit of having a complete passwordless environment in our organization is that it's gotten people away from using the sticky note under their keyboard - which is a huge problem.
Director, Technology at Deer Creek High School
The auditing feature is particularly valuable as it makes privileged account usage auditable.
Network Administrator at a media company with 201-500 employees
 

Categories and Ranking

Cisco Duo
Ranking in Single Sign-On (SSO)
3rd
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
158
Ranking in other categories
Authentication Systems (2nd), Access Management (4th), ZTNA as a Service (2nd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st), AI Data Analysis (3rd)
ManageEngine Password Manag...
Ranking in Single Sign-On (SSO)
15th
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
6
Ranking in other categories
Enterprise Password Managers (16th)
 

Mindshare comparison

As of August 2026, in the Single Sign-On (SSO) category, the mindshare of Cisco Duo is 3.1%, down from 5.8% compared to the previous year. The mindshare of ManageEngine Password Manager Pro is 1.8%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Mindshare Distribution
ProductMindshare (%)
Cisco Duo3.1%
ManageEngine Password Manager Pro1.8%
Other95.1%
Single Sign-On (SSO)
 

Featured Reviews

Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
reviewer1271400 - PeerSpot reviewer
Network Administrator at a media company with 201-500 employees
Auditing enhances privileged account security with a fast deployment
The support for the PAM product is not very prompt. Unlike other Manager products that provide remote assistance or support, for PAM, users have to log a case first and may receive a reply in one or two days. This process is slower compared to other products from the same manufacturer.
report
Use our free recommendation engine to learn which Single Sign-On (SSO) solutions are best for your needs.
909,725 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
8%
Outsourcing Company
8%
Comms Service Provider
8%
Government
13%
Manufacturing Company
9%
Financial Services Firm
9%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business63
Midsize Enterprise26
Large Enterprise79
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise4
Large Enterprise1
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Duo Security?
It is a little bit expensive, but with security, we cannot compromise on it.
What needs improvement with Duo Security?
To improve Cisco Duo, we have some third-party hardware, and for integrations with that, we need more user-friendly integrations since third-party integration can present a lot of compatibility iss...
What needs improvement with ManageEngine Password Manager Pro?
The support for the PAM product is not very prompt. Unlike other Manager products that provide remote assistance or support, for PAM, users have to log a case first and may receive a reply in one o...
What is your primary use case for ManageEngine Password Manager Pro?
We use ManageEngine Password Manager Pro to control privileged accounts. It is specifically meant to randomize passwords for privileged and service accounts. Additionally, we use the auditing featu...
What advice do you have for others considering ManageEngine Password Manager Pro?
Please keep my name anonymous because I have a code of conduct with the company. Without proper approval, I cannot disclose my identity. I'd rate the solution eight out of ten.
 

Also Known As

Duo Security
Password Manager Pro
 

Overview

 

Sample Customers

Information Not Available
Australian Catholic University
Find out what your peers are saying about Cisco Duo vs. ManageEngine Password Manager Pro and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.