


ManageEngine Password Manager Pro and Fortinet FortiAuthenticator compete in the enterprise password management and authentication market. ManageEngine holds an upper hand in pricing and support, while Fortinet is favored for its comprehensive features, making it a strong choice for larger enterprises.
Features: ManageEngine Password Manager Pro offers robust password management, extensive auditing, and compliance features. Fortinet FortiAuthenticator has strong integration with diverse environments, advanced authentication methods, and high scalability, giving it an edge for larger enterprises.
Room for Improvement: ManageEngine Password Manager Pro needs an enhanced reporting system, more intuitive configuration settings, and better customer support responsiveness. Fortinet FortiAuthenticator requires improved customer support responsiveness, more detailed documentation, and simpler configuration processes.
Ease of Deployment and Customer Service: ManageEngine Password Manager Pro is praised for its straightforward deployment and responsive customer service. Fortinet FortiAuthenticator receives mixed reviews on deployment complexity but is known for solid customer service once implemented.
Pricing and ROI: ManageEngine Password Manager Pro offers competitive pricing and delivers good ROI for small to mid-sized enterprises. Fortinet FortiAuthenticator is more expensive but justifies its cost with scalability and comprehensive security features, providing significant ROI for larger organizations.
We were able to implement zero trust extremely quickly because of the platform and its ongoing developments, including Cisco Duo Network Gateway, which enabled that transition to zero trust extremely quickly.
Not having MFA means you cannot put a price tag on that because you will be hit with ransomware immediately.
The biggest return on investment was the ease of use for the end users to have that secondary authentication when logging into the critical systems.
It enhances security by ensuring only the right person can access systems, even if their login credentials are compromised.
They got back to us quickly, were nice, and gave us what we needed.
I would rate their support 10 out of 10.
I would rate support for Cisco Duo a 10, as I have never had a negative experience.
At times, some technical staff lack knowledge, which delays issue resolution.
Customer service and support are excellent.
Technical support from Fortinet deserves a rating of 10.
The support for PAM is not very prompt as it requires logging a case first and responses can take a day or two.
In my last contracting position, it was a large one for a major worldwide airline that had hundreds of thousands of devices that could use Cisco Duo, and it scaled very well.
You would not need many more engineers to manage Cisco Duo even if we scale up to 500 employees because it is so simple to manage.
Cisco Duo is scalable for organizational growth.
The scalability of FortiAuthenticator is good, and I would rate it an eight on a scale of one to ten.
I find Fortinet FortiAuthenticator to be highly scalable, and I would rate it an eight out of ten for scalability.
Fortinet FortiAuthenticator should be sufficiently scalable.
We have not had any Cisco Duo outages across all the companies I have worked for that utilize Cisco Duo.
The stability has been excellent.
I did not notice any downtime or crashes with Cisco Duo.
It remains stable even when the number of concurrent users increases.
I experienced no reliability or downtime issues.
If you don't have internet access, you can't access your computer, only local access is available.
It lacks some dynamic identity management features compared to other products such as SailPoint.
Not only has the product been very good and we have done fewer support cases, but I think support overall has been very fast.
For example, authentication for wireless users expires after 24 hours, requiring re-authentication daily.
For example, Cisco Duo is on the cloud, so we cannot compete with that part if a user requires a cloud-based two-factor authentication solution.
Fortinet FortiAuthenticator was primarily missing the ability to scale to web applications.
Unlike other Manager products that provide remote assistance or support, for PAM, users have to log a case first and may receive a reply in one or two days.
The pricing is acceptable to them.
Their website lists $3 per month per user for the Essential license.
One of my customers recently received a billing statement charging 3,600 US dollars for 100 users for one year.
Fortinet FortiAuthenticator is not overly expensive compared to other Fortinet subscriptions.
Overall, Fortinet FortiAuthenticator is an inexpensive solution compared to some other security solutions, providing a simple but effective fix.
ManageEngine Password Manager Pro is cheaper than other products, such as BeyondTrust, and is more than 50% cheaper compared to the Boomer solution we used before.
From a management perspective, I appreciate that we can enroll or control devices on the back end for people who get a new phone and forget to handle Cisco Duo properly and need to add a new device.
Our company benefits from all those features of Cisco Duo with confidence, and we feel very secure with it in terms of authentication of our logins.
The benefit of having a complete passwordless environment in our organization is that it's gotten people away from using the sticky note under their keyboard - which is a huge problem.
The integration with FortiToken is outstanding, adding a layer of security for authentication.
We use multi-factor authentication for enhancing security.
Fortinet FortiAuthenticator can be used from anywhere in the world, and the authenticator services function globally.
The auditing feature is particularly valuable as it makes privileged account usage auditable.
| Product | Mindshare (%) |
|---|---|
| Cisco Duo | 3.2% |
| Fortinet FortiAuthenticator | 3.7% |
| ManageEngine Password Manager Pro | 1.8% |
| Other | 91.3% |

| Company Size | Count |
|---|---|
| Small Business | 65 |
| Midsize Enterprise | 28 |
| Large Enterprise | 82 |
| Company Size | Count |
|---|---|
| Small Business | 38 |
| Midsize Enterprise | 19 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 4 |
| Large Enterprise | 1 |
Cisco Duo is a cloud-based identity security platform safeguarding critical resources for any user and device worldwide. Known for its ease of use, Duo offers seamless protection across multi-cloud, hybrid, and on-premises environments.
Cisco Duo is designed to secure access with identity-first protection and provides extensive visibility throughout an organization's identity ecosystem. Offering multi-factor authentication, Duo facilitates easy integration and management, allowing teams to protect data effectively on VPNs, applications, and networks. Its single-pane management improves security processes while enhancing trust, making it suitable for diverse IT infrastructures.
What are the key features of Cisco Duo?
Which benefits and ROI should users consider?
In industries like education and finance, Cisco Duo is widely employed to secure multi-factor authentication across platforms such as email, databases, and servers. Its integration capabilities with Microsoft 365, Active Directory, and VPNs like AnyConnect are instrumental in verifying user identities using mobile apps or OTPs, catering effectively to both remote and on-premise environments.
Fortinet FortiAuthenticator enhances security through intuitive management and integration capabilities, offering two-factor authentication and seamless connectivity with FortiGate, LDAP, and AD. It provides robust OTP features and operates efficiently across diverse environments.
Fortinet FortiAuthenticator is designed to streamline two-factor and multi-factor authentication processes across diverse network environments. Its seamless integration with Active Directory optimizes secure user management and enhances VPN security. It facilitates multi-domain authentication and serves as a comprehensive identity and access management tool. Organizations leverage its capabilities for VPN and network access while utilizing tokens for increased security. Its single sign-on feature aids in simplifying identity management and authorization, supporting extensive network and application security demands. However, improvements could be made to its outdated interface, pricing strategy, and better integration with third-party applications. Streamlined command line configurations and bolstered technical support would enhance user experience further.
What are the key features of Fortinet FortiAuthenticator?In industries like finance, healthcare, and education, Fortinet FortiAuthenticator is implemented to secure sensitive data and streamline access management. Its integration capabilities support compliance requirements, while its authentication features ensure authorized access across platforms, enhancing both security and operational efficiency.
ManageEngine Password Manager Pro is a robust platform designed to streamline password management with strong security measures, user-friendliness, and affordability, despite some limitations in interface complexity and pricing concerns.
ManageEngine Password Manager Pro acts as a comprehensive password vault aimed at streamlining administrative, privileged, and system account security needs. It facilitates seamless login, robust password compliance, and offers an intuitive interface, although some users find complexity. Capabilities like automatic password generation, resetting, and auditing privileged accounts are essential for maintaining security. Despite some concerns about GUI complexity and pricing, many opt for it due to the balance of features supporting efficient password and authorization management.
What are the key features of ManageEngine Password Manager Pro?In industries with significant IT infrastructure needs, such as finance or healthcare, ManageEngine Password Manager Pro is implemented to manage and secure access to service accounts and web accounts, facilitating collaborative access sharing, privileged account control, and service account management. Infrastructure teams leverage its auditing and session recording capabilities, though not all utilize session recordings, ensuring access credentials are managed efficiently.
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