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CircleCI vs Zapier comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 11, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CircleCI
Ranking in AI Software Development
200th
Average Rating
6.8
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
Build Automation (13th)
Zapier
Ranking in AI Software Development
14th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
48
Ranking in other categories
Data Integration (17th), Cloud Data Integration (12th), Business Orchestration and Automation Technologies (16th)
 

Mindshare comparison

As of January 2026, in the AI Software Development category, the mindshare of CircleCI is 0.1%, up from 0.1% compared to the previous year. The mindshare of Zapier is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Software Development Market Share Distribution
ProductMarket Share (%)
Zapier0.5%
CircleCI0.1%
Other99.4%
AI Software Development
 

Featured Reviews

RA
Global Head - DevOps and AIOps Startegist at a manufacturing company with 10,001+ employees
Automated CI/CD pipelines have transformed deployment speed and collaboration for my teams
CircleCI offers fast parallel builds, easy integration with GitHub, and the ability to deploy applications on Kubernetes pods, which are amazing features. Fast parallel builds and GitHub integration have definitely helped my team reach faster time to market for our applications. Previously, our deployment used to take a couple of hours when doing it manually, but with CircleCI pipeline, our hours-long job has been converted to a couple of minutes. Its simplicity, fast pipeline execution, and strong GitHub and GitLab integrations are definitely unique advantages I discovered while using CircleCI. Time saved is one of the key aspects I have seen since using CircleCI. I have noticed fewer deployment errors, and it has helped me with easy debugging. Time saved is directly proportional to the cost and effort saved. CircleCI has positively impacted my organization by integrating directly with my Git repositories as a fully managed SaaS platform. CircleCI has a great impact on my team's collaboration and communication, with around 25 to 40 developers and DevOps engineers using it daily across multiple repositories and environments, helping us use it at scale. CircleCI has significantly increased our release frequency and deployment speed compared to before I started using it. CircleCI improves security for my organization by enforcing automated checks in the pipeline and securely managing secrets through environment variables while providing auditable deployments. CircleCI integrates seamlessly with my DevOps toolchain by connecting directly to GitHub, container registries, and my cloud platform AWS, allowing the entire CI/CD flow from code commit to deployment and monitoring with minimal manual effort.
RL
Product Owner | Integration
Diverse integration options support workflow automation while pricing and support need improvements
You can build similar or dependent automations in one Zap, which helps with understanding the process without switching between different records. I would appreciate quicker response times and more direct interactions. It would be great to have a direct contact person for support, but bigger companies usually have solution partners handling support. I do not have a solution partner for Zapier due to using it for small use cases.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution offers continuous integration and continuous delivery."
"Some of the most valuable features include container-based builds, integration with Bit Bucket and being able to store artifacts."
"CircleCI has positively impacted the organization, as it has been used for many years and serves as the main source for application deployment."
"It's a stable product."
"The automation workflow in CircleCI related to third-party applications is very good and allows standardization of applications."
"The ability to automate the build process in a seamless way and run workflows effortlessly. It supports parallel builds so it can scale well. Also, it covers the basics of any build and integration tool, including email notifications (especially when tests are fixed), project insights, etc."
"CircleCI has significantly reduced build and deployment times, saving substantial engineering hours and effort for me, which has directly improved my productivity and release velocity, reflecting incredible ROI."
"Enables us to detect exactly which build failed and why, and to push multiple builds to our production environment at a very fast rate."
"With the previous CRM we were using – the Google Ads landing pages we had – we were collecting leads manually. That process was not efficient and took a sales team a lot of time to insert these leads manually. Currently, the process is smooth and we use Zapier to collect the leads for us."
"Zapier handles everything under the sun that you would think you need in automation. It is the most mature integration platform and service on the market."
"Zapier is user friendly and makes it easy to integrate different tools. It has a drag and drop functionality which makes it easy to connect environments."
"The solution is time efficient and has saved considerable development effort."
"We find it effortless to set up. We really don't have to do anything other than finding the application in the Zapier catalog. And as long as the application has been re-integrated into Zapier, they're able to then just provide the connection details and hook it up."
"The initial setup is pretty easy to do."
"The most valuable aspect of this solution is that it is very intuitive and has a very flat learning curve."
"The most valuable aspect is the ability to integrate with over 20,000 applications, which is a superior feature compared to Make.com that has limited applications access."
 

Cons

"The solution’s pricing could be better."
"A return on investment with CircleCI has not been observed, and no relevant metrics such as time saved or fewer employees needed can be shared."
"There needs to be some improvement in the user interface of CircleCI."
"Billing is a mess."
"Integration with Microsoft Azure is one area for improvement. Azure is growing in its user base, and supports various cloud infrastructure components such as Service Fabric, App Service, etc. Some of Azure’s deployment models (like Kudu) require a steep learning curve, but if CircleCI would come up with such features (deployment to App Service) out of the box, it would be amazing."
"I believe debugging complex pipelines and managing credits can sometimes be challenging, especially for large workflows, so these areas can be improved."
"There could be improvements in creating more complex workflows within the data domain."
"At the moment, they allow a limited number of apps. I look forward to getting more apps for each package."
"It could support various languages along with Python."
"The pricing of the solution is quite expensive."
"My biggest concern with Zapier would be their pricing strategy."
"It can be challenging to get timely responses as they typically answer questions after a long period, sometimes taking up to a month to respond."
"To make it a complete BPM solution, the UI component needs significant enhancement."
"System-to-system is fine, but when it comes to system-to-user, where Zapier is helping to communicate to a user, that's a one-way communication. If that user has to perform some action on that notification, the action isn't handled by Zapier. So there's no way to orchestrate that and it's very cumbersome."
 

Pricing and Cost Advice

"The price of CircleCI could be less expensive."
"The price of Zapier is approximately $75 monthly."
"Zapier's price is good."
"The least expensive plan is $24 a month, and you can go all the way to $800 a month if you're a huge company using many tasks."
"There is a free plan that is, of course, limited. However, it allows you to understand and check true scenarios for a while."
"It's very affordable."
"It's very straightforward licensing. There's only one cost you have to pay, and if you want a relevant pricing plan, I think you have two or three different models or packages which include the number of notifications or Zaps, as they call it, that you can program."
"Per task, there is a monthly plan involving 15 euros...Also, in different forms, they just give you the ability to use different features. They charge 18.58 euros for the first standard plan, which includes 750 tasks. So, it is about 25 cents per task."
"Zapier is a paid service. Its license renews monthly, and Zapier will downgrade your subscription to the free version when your credit card doesn't have funds. That significantly impacts your service because everything halts completely. Zapier doesn't have any hidden costs."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
University
10%
Comms Service Provider
9%
Financial Services Firm
8%
University
10%
Financial Services Firm
9%
Retailer
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise5
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise10
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for CircleCI?
There is not much experience with pricing, setup cost, and licensing because that is managed by the legal team.
What needs improvement with CircleCI?
CircleCI's Orbs are not as easy to use as they could be. If CircleCI implemented a function approach similar to GitHub Actions, it would be significantly better. CircleCI could be improved if it co...
What advice do you have for others considering CircleCI?
For others looking into using CircleCI, study thoroughly about CircleCI's Orbs because they are quite complicated. The overall review rating for CircleCI is 6 out of 10.
What do you like most about Zapier?
The product's most valuable feature is automation.
What is your experience regarding pricing and costs for Zapier?
The pricing is in accordance with market standards and even lower in some cases. The license setup cost is reasonable.
What needs improvement with Zapier?
In my opinion, what could be improved in Zapier is its UI, which operates as a one-line system. Compared to Make.com and other tools that have a drag-and-drop system, this is lacking. If the scenar...
 

Comparisons

 

Overview

 

Sample Customers

Shopify, Zenefits, Concur Technologies, CyberAgent
BuzzFeed, Groupon, Spotify, Columbia University, FOX
Find out what your peers are saying about CircleCI vs. Zapier and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.