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Check Point Harmony Email & Collaboration vs Symantec Messaging Gateway comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Defender for Offi...
Sponsored
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
52
Ranking in other categories
Email Archiving (1st), Email Security (1st), Advanced Threat Protection (ATP) (2nd), Microsoft Security Suite (10th), Secure Email Gateway (SEG) (1st)
Check Point Harmony Email &...
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
63
Ranking in other categories
Email Security (5th), Data Loss Prevention (DLP) (5th), Cloud Workload Protection Platforms (CWPP) (9th)
Symantec Messaging Gateway
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
Secure Email Gateway (SEG) (6th)
 

Mindshare comparison

Email Security
Secure Email Gateway (SEG)
 

Featured Reviews

Tolu Omolaja - PeerSpot reviewer
Great URL scanning and attachment scanning, but I would like more proactive threat analysis
The two main features that prove most beneficial for us are URL scanning and attachment scanning. URL scanning involves an automatic scan of links and emails. When a user clicks on a link within an email, the system promptly checks the link's safety. If the link is deemed safe, access is granted automatically. However, if it is flagged as unsafe, we receive feedback and notification to caution us about the potentially harmful link. At this point, we are presented with the option to proceed or return. I have personally witnessed the system identify a few unsafe links, making this the primary advantage of using the solution. The second crucial aspect is the scanning of attachments. When an email containing an attachment arrives, we receive a notification of the new email, along with information that the attachment is being scanned for threats. This additional layer of security provides peace of mind for our organization. While Microsoft Defender for Office 365 offers numerous features, these two stand out as particularly impressive and valuable to us.
Nasseer Qureshi - PeerSpot reviewer
Email security effectively detects a wide range of threats and improves productivity
Since we have been using Check Point Harmony Email & Collaboration for a year, we haven't encountered significant challenges. However, it would be beneficial if it could support other email security services beyond Microsoft and Google. Integration with other platforms would enhance its appeal since the features are commendable. While the analytics are commendable, they don't provide deep dive insights. They show the overall counts of malware, phishing, and business compromise emails, but there isn't a robust ability to dive deeper into those categories to see specifics. Analytics should allow us to explore which users received malware emails the most or trends among departments. Currently, we have to sift through manually, which is not ideal. A more profound analytical capability would elevate the tool to become the complete email security solution for any user.
Girish Vijay - PeerSpot reviewer
A stable and reasonably priced solution that performs well and has a very good malware database
Since Symantec merged with Broadcom, they might have lost some good technical engineers. Maybe that’s the reason why the product is performing poorly. When we have a good marketing and sales team, even though our product cannot perform, we will sell it at a high price because of the buzzwords. However, at the end of the day, the product should perform. Most of the products might not perform. Symantec is a very good product, but the services are basic. I rate the technical features of the product a nine out of ten. However, I would rate the services provided by the solution a six out of ten. Overall, I rate the tool an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is not resource-intensive."
"The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."
"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"The DLP feature of Microsoft Defender for Office 365 is valuable, and we also use the DLP feature for email real-time detection."
"The two main features that prove most beneficial for us are URL scanning and attachment scanning."
"The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself."
"The product's initial setup phase is very simple and automated. Everything can be made ready within a few clicks."
"The solution has a very effective anti-phishing algorithm that detects a significantly higher number of phishing emails compared to the default Microsoft solution."
"Machine Learning and AI for email security have helped all the organization's members to guard their information against insecure exposure."
"The feature I find to be most valuable is very much the zero-touch provisioning. I was able to be up, operational, and 100 percent functional in less than a half an hour."
"It's very easy to use, and the onboarding process is straightforward."
"The solution helps to block spam emails."
"We are able to protect sensitive business data and maintain regulatory compliance with advanced data leak prevention (DLP)."
"We have managed to have an impressive reduction in phishing that used to enter our system before applying Check Point."
"The most valuable feature of the solution is the content filtering policies because the solution offers huge options for configuration, such as hardware manipulation, et cetera, and the dictionaries make the work easier."
"It has very good capabilities for managing malware."
"The cloud-based interface is very user-friendly."
"What I like most about Symantec Messaging Gateway is its usability. I also find its interface very friendly. The solution has a very good interface."
"The feature that I like the best is the fingerprinting concept."
"The solution is excellent at blocking spam."
"Symantec Messaging Gateway has a huge knowledge base about phishing, spamming, spoofing, etc."
"The solution is stable and the performance is good."
 

Cons

"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data."
"Microsoft Defender for Office 365 should be more proactive."
"The XDR dashboard has room for improvement."
"There is room for improvement in terms of reporting."
"Sometimes, phishing emails manage to pass through the filter, so the system needs to enhance its phishing email detection capabilities."
"Several simulation options are available within 365, and the phishing simulation could be better."
"They could continue to offer more stringent security policy measures for threat point management."
"The implementation could definitely be better."
"There is always room for improvement and growth."
"From time to time, the system's administrators notice the increase in the false-positive alerts being reported by CloudGuard SaaS."
"Check Point's technical support is very much of a low level, especially with respect to other vendors and OEMs."
"Its guides are not great."
"We understand that false positives are always there, but sometimes the notifications are more than expected."
"If Check Point finds something to be described as a clean email, it should have the option to automatically release it to the user. At the moment, we don't have that option."
"Symantec Messaging Gateway should include better exclusions and exceptions for better administration."
"Messaging Gateway's advanced malware detection could be improved."
"What needs to be improved in Symantec Messaging Gateway is its local partner support, as it's not as technical. The support my company gets from the partner isn't good. Vendor support is good, but local partner support isn't. I'm happy with Symantec Messaging Gateway as a solution, but the problem is with its partner support. To me, Symantec Messaging Gateway is a complete solution, but it can be very difficult to search the web for resolutions to issues or problems you experience from it. If this could be improved or resolved in the next release of Symantec Messaging Gateway, then that would be good."
"We've had issues in the past where the user finds spam, and Symantec does not recognize it as spam."
"Symantec Messaging Gateway can improve detection because most of them are false negatives or false positives that we are trying to troubleshoot. Additionally, we are having routing problems and they are somehow connected to DNS issues."
"This product would benefit from better integration with Symantec Endpoint Protection."
"They really need to create a good package that competes with Microsoft."
"The biggest problem is it's an on-prem product and we're trying to get out of having equipment in data centers."
 

Pricing and Cost Advice

"The pricing is normal. Considering its popularity, it's not overpriced."
"Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."
"It's a user-base subscription."
"The product is expensive."
"The solution could be better by simplifying the business model of their licensing. It was hard to figure out how to get the licensing done for the environment, initially."
"The license is expensive because the cost is based on the number of users."
"Compared to other brands, Microsoft Defender for Office 365's pricing is competitive."
"The product is very expensive."
"Due to its pricing, I would say that Check Point Harmony Email & Collaboration is more suitable for medium to enterprise organizations."
"The pricing is competitive."
"I rate the platform’s pricing a seven and a half."
"Having information stolen by a hacker would be more expensive than purchasing a license."
"As we are a non-profit organization, we got the tool with a good offer. On a yearly basis, we pay 10,000 Euro for 500 users, which also includes the technical support part."
"The difference between [Check Point and its competitors] boiled down to money. Price-wise, Check Point was very good, it was very competitive."
"The pricing is expensive."
"The price is very good, based on what they deliver."
"For 150 users, we pay INR 1,60,000."
"They're a little costly compared to Microsoft."
"The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."
"A subscription for technical support costs extra."
"It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."
"Symantec Messaging Gateway’s pricing is very cheap."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
Computer Software Company
19%
Financial Services Firm
9%
Manufacturing Company
7%
Healthcare Company
5%
Financial Services Firm
21%
Computer Software Company
19%
Government
8%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...
What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
Microsoft is quite affordable with a lot of features available for any size organization.
What needs improvement with Microsoft Defender for Office 365?
Microsoft could improve by offering recommendations for domain spoofing attacks, especially scenarios where DNS recor...
What is your experience regarding pricing and costs for Check Point Harmony Email & Office?
Pricing is a bit expensive, but it is worth it considering the features that Check Point provides.
What is your primary use case for Check Point Harmony Email & Office?
The main use case for Check Point Harmony ( /products/avaya-workforce-engagement-reviews ) Email & Collaboration ...
What do you like most about Check Point Harmony Email & Office?
The product offers good and easy integration capabilities with other products.
What needs improvement with Symantec Messaging Gateway?
The solution takes up a lot of memory. The system becomes slow. The performance must be improved.
What is your primary use case for Symantec Messaging Gateway?
We use the solution to secure our data and emails.
 

Also Known As

MS Defender for Office 365
Check Point CloudGuard, Check Point CloudGuard SaaS , Check Point Harmony Email & Office
Symantec.cloud, Symantec Email Security.cloud
 

Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
Helvetia, Denham Capital, Daymark Solutions, Neopharm Group
Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
Find out what your peers are saying about Check Point Harmony Email & Collaboration vs. Symantec Messaging Gateway and other solutions. Updated: January 2024.
855,080 professionals have used our research since 2012.