Check Point Harmony Email & Collaboration and Abnormal Security Solutions offer comprehensive email security with advanced threat detection capabilities. Users appreciate the behavioral AI engine and ease of use in Abnormal Security, some have raised concerns about integration with platform reliability in Check Point Harmony. Pricing and customer service are highlighted strengths for both products.
The summary above is based on 46 interviews we conducted recently with Check Point Harmony Email & Collaboration and Abnormal Security users. To access the review's full transcripts, download our report.
"Defender enables us to secure all 365-related activity from a single place. It gives us visibility into everything happening in Outlook, protecting us against phishing and other email-based threats. Defender helps us detect any suspicious behaviors."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"The good part is that you don't have to configure it, which is very convenient."
"Defender helps us prioritize threats across our organization."
"It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself."
"It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"The features that appeal to me most are the combination of auto-remediation and Detection 360."
"One of the things that I love about them is that the setup and installation are super easy. All you do is give them access to your Microsoft 365 tenant, and through APIs, they are able to do their work. They are doing all this through APIs, so you do not have to install the software and take a month to get it all set up to even see the value of the solution. You could be up and running in less than an hour."
"What I like about Abnormal Security is that it notifies me if any of my partners or suppliers are experiencing a security breach by analyzing their database and identifying potential cyber threats."
"Their ability to take things out of the mailbox and catch things much faster than users is excellent."
"It does some really cool stuff that other tools aren't doing. We found it to be really effective, and the AI/ML functionality is really what differentiates them."
"I have never encountered any stability issues with Abnormal."
"Ease of use is undoubtedly one of the most valuable features of Abnormal Security."
"Initial auto-remediation allows us to auto-remediate before the email lands in the end user's inbox for a split second."
"Getting reports and finding threats in the console is easy."
"Data loss and data leakage prevention are well deployed which helps businesses to scale and expand effortlessly without any trouble."
"The first most remarkable thing is the integration with the Office 365 solution, which is easy, fast, and totally transparent for the user."
"The anti-phishing feature is the solution's best feature."
"The solution has a very effective anti-phishing algorithm that detects a significantly higher number of phishing emails compared to the default Microsoft solution."
"Encryption of emails enhances safe communication that ransomware attacks cannot compromise."
"I appreciate the ease of deployment and the intuitive dashboard. Even someone with basic IT knowledge can easily understand the dashboard and identify potential threats."
"It provides visibility of events, what's going on with the environment, what we're missing with our other solution, and the user behavior."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types."
"The phishing and spam filters could use some improvement."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"There's room for improvement regarding the time frame for retrieving emails."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data."
"The pre-sales cost calculations could be more transparent."
"I, as such, do not have anything that I do not like or would like to add, but you could argue that because they are doing it API-based, there is a chance that something could slip through temporarily before they are able to pull it out. In theory, it could happen just because of the nature of the system. They are not in line with the delivery of the mail. They are kind of asynchronous, which is a pro as well as a con. If it is synchronous, then I know it would always stop them, but because it is asynchronous, things could get through temporarily or because of some system issues on the Microsoft side or their side. It is the nature of the beast, but it is a little bit of a con."
"The ideal scenario would be for Abnormal Security to work in tandem with Microsoft to analyze incoming emails."
"When we're working on something as engineers, and we find an idea or a method of doing something that would be greatly improved by doing it another way, there should be an ability for me to click the ideas button, type in an idea that I have, and submit it to a product review team or developers to have them think through the process a little bit more."
"I would like to have the ability to customize the auto-remediation feature."
"The pricing for academic institutions and student mailboxes is challenging."
"One feature I'd love to see is outbound scanning."
"The biggest pain point for us is the lack of support for on-premise email systems."
"There could be room for improvement in enhancing integration with other cybersecurity tools."
"I would like Check Point to extend its coverage to include more cloud applications."
"if a phishing email were to get through and bypass the product — which very few do — it would be nice if, when a user clicked on that phishing email, they got a second-chance opportunity, a chance to double-check that they really wanted to proceed to that website."
"There are a few areas for improvement. One is the occasional sluggishness or latency, which is likely due to the cloud-based nature of the solution. So, the performance can be better."
"After updates, the internet connection fails, and I have to restart my desktop to resume initial functionalities."
"A phishing simulator would be helpful as a user training module."
"The implementation could definitely be better."
"Other vendor support teams go after fixing the issue the moment that they join the remote session. The problem that I have faced with Check Point support is that they share the case number with me, then it takes at least two days for them to join a remote session with us, even though we have asked for this timeframe to change. Even though we have already explained the problems that we are facing or the business pain points in our network on the call or email, we have to repeat the problem statements again in the console. It can take four or five days to resolve the issue from the moment they understand the problem. This includes the time to teach their R&D or internal team whatever the issue is. I have faced timeframes as long as seven to 10 days for fixing some issues."
"There is always room for improvement and growth."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
More Check Point Harmony Email & Collaboration Pricing and Cost Advice →
Abnormal Security is ranked 9th in Email Security with 8 reviews while Check Point Harmony Email & Collaboration is ranked 7th in Email Security with 47 reviews. Abnormal Security is rated 9.6, while Check Point Harmony Email & Collaboration is rated 8.8. The top reviewer of Abnormal Security writes "Provides comprehensive email security management, effective in detecting a wide range of email threats". On the other hand, the top reviewer of Check Point Harmony Email & Collaboration writes "Has a user-friendly dashboard, a great anti-phishing algorithm, and sandboxing for testing". Abnormal Security is most compared with Mimecast Email Security, Egress Intelligent Email Security, Cloudflare Area 1 Email Security, Cisco Secure Email and Avanan, whereas Check Point Harmony Email & Collaboration is most compared with Avanan, Microsoft Defender for Cloud, Mimecast Email Security, Cisco Secure Email and Barracuda Email Protection. See our Abnormal Security vs. Check Point Harmony Email & Collaboration report.
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