We performed a comparison between Check Point Harmony Email & Collaboration and IRONSCALES based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The technical support is good and quick to resolve issues."
"The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."
"The good part is that you don't have to configure it, which is very convenient."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"Microsoft Defender for Office 365 is a stable solution."
"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"There are several features that I consider valuable."
"Defender helps us prioritize threats across our organization."
"Data loss and data leakage prevention are well deployed which helps businesses to scale and expand effortlessly without any trouble."
"The product is reliable and sturdy."
"I can count the number of endpoints, emails, and collaborations being used in the environment."
"The product is a fairly complete and centralized solution accessible through the Infinity Portal."
"Check Point's technical support is very good."
"I appreciate the ease of deployment and the intuitive dashboard. Even someone with basic IT knowledge can easily understand the dashboard and identify potential threats."
"The API is its most valuable feature. On the API side, relative to the rest of the market, Check Point is decades ahead of its competitors."
"It is very intuitive. It is a point and click type of deal."
"Their anti-phishing platform is absolutely fantastic. The automated AI piece is amazing, and their technical support is fantastic."
"There is buzz around phishing awareness training. When I make a campaign, all of a sudden people in our organization are talking, thinking, and wondering about it. Therefore, it keeps people on their toes. That is perfect because it does exactly what we want it to do."
"The solution captures a bit more of the unknown, quantifies it, and applies intelligence to it to pick out and stop a lot of phishing emails that come through."
"The stability is good."
"AI-driven phishing detection and incident remediation are valuable. It saves time from having to do manual analysis and investigation, and we also get alerts for phishing emails."
"The fact that it is set-and-forget is valuable. Once you turn it on, you very rarely have to micromanage it, whereas, with a lot of spam filters, you have to go in very often."
"The report function through Gmail is probably the most valuable feature. The next most valuable features are simulation and training."
"For me, the mobile app is most valuable. All other features are also very useful, but the mobile app makes it really easy for me to manage on the go. I don't have to be at my desk. I could be at the shops, or it could be in the evening when I am out, and I can get a notification on my phone that there is an incident that has been raised. I can sort it out very quickly without having to be at my work PC."
"Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites."
"There is room for improvement in terms of reporting."
"The product must provide better malware detection."
"The UI needs to be more user-friendly."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"I would like Check Point to extend its coverage to include more cloud applications."
"Stability has been a pain point. I was going back and forth with my product engineer and project manager for a couple of months. I had the product in a demonstration mode and wasn't satisfied with the results initially. After a few alterations and a few revisions later, it is fine."
"They must provide security to more email service providers."
"There is too much functionality, which makes it difficult to use. More guidance for users would be helpful."
"Harmony Email & Collaboration could be improved by making the whitelist available on the website and application level."
"A signature-based filter could improve the solution's AI model for spam email."
"A phishing simulator would be helpful as a user training module."
"Check Point has to continue refining the intelligence engine to minimize the number of false positives."
"In addition to integrated training, they should also have personalized training that you don't have to do as part of a phishing campaign or a simulation."
"The integration with Google Suite needs to be better. it's something they can work on."
"Its UI could be improved. My pet peeve with a lot of these cloud-based systems is that a lot of times, the interface for the management is a little clunky. If you live and breathe IRONSCALES all day long, you'll obviously know where everything is just from muscle memory, but the system is not designed for people to be in it all day long. You're only supposed to occasionally look at it. When things get moved around, it is not necessarily that intuitive. I'm an IT guy, and I can pretty much take the worst UI and figure it out, but the menus and the options in the interface could be a little cleaner graphically. If you have a quick problem that you want to resolve, it takes a little bit of digging in the admin console, whereas it should take a few clicks up front."
"IRONSCALES should bundle more features together instead of separating them and charging additional licensing fees."
"The simulation and training piece could be improved by having more granularity in terms of scheduling how campaigns are run and allowing people to directly take the training rather than having to go through an official campaign. That's not available yet."
"Even though they have been continuously improving it, it is not 100% there. We have had a few incidents where legitimate emails were getting blocked, and we had to manually remove those emails from quarantine. It is 90% effective or accurate because, on rare occasions, some emails from customers were not getting delivered. In one or two instances, their emails got blocked by IRONSCALES, and we had to manually remove the emails from quarantine. I would like them to improve their algorithm to avoid flagging genuine emails as malicious. I would also like to be able to whitelist certain email addresses. I'd love to be able to whitelist a particular customer."
"I would like it if IRONSCALES had some sort of reminder mechanism, meaning IRONSCALES knows if a user completed the training or not. As long as it hasn't been completed, it keeps reminding every so often, alerts the manager, etc. Right now, it is all in the hands of the employee, and not all of them continue the process, which is a shame."
"The only thing that I could say is that some of the reporting features could be better."
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Check Point Harmony Email & Collaboration is ranked 7th in Email Security with 47 reviews while IRONSCALES is ranked 3rd in Secure Email Gateway (SEG) with 11 reviews. Check Point Harmony Email & Collaboration is rated 8.8, while IRONSCALES is rated 9.2. The top reviewer of Check Point Harmony Email & Collaboration writes "Has a user-friendly dashboard, a great anti-phishing algorithm, and sandboxing for testing". On the other hand, the top reviewer of IRONSCALES writes "It has an easy installation that can be done in a matter of minutes". Check Point Harmony Email & Collaboration is most compared with Avanan, Microsoft Defender for Cloud, Mimecast Email Security, Cisco Secure Email and Cisco Secure Workload, whereas IRONSCALES is most compared with Avanan, Sublime Security, Perception Point Advanced Email Security, Cisco Secure Email and TitanHQ SpamTitan. See our Check Point Harmony Email & Collaboration vs. IRONSCALES report.
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