We performed a comparison between IRONSCALES and Microsoft Defender for Office 365 based on real PeerSpot user reviews.
Find out in this report how the two Advanced Threat Protection (ATP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The stability is good."
"There is buzz around phishing awareness training. When I make a campaign, all of a sudden people in our organization are talking, thinking, and wondering about it. Therefore, it keeps people on their toes. That is perfect because it does exactly what we want it to do."
"I would say the most valuable feature is what they call Themis. It's like a virtual analyst that uses the decisions that system admins make to generate a score for whether an email is legitimate, spam, or phishing. It gets better based on the decisions that we make over time. The automation piece is great as well. The integrated approach of email security combined with employee awareness training is excellent."
"AI-driven phishing detection and incident remediation are valuable. It saves time from having to do manual analysis and investigation, and we also get alerts for phishing emails."
"The report function through Gmail is probably the most valuable feature. The next most valuable features are simulation and training."
"The solution captures a bit more of the unknown, quantifies it, and applies intelligence to it to pick out and stop a lot of phishing emails that come through."
"For me, the mobile app is most valuable. All other features are also very useful, but the mobile app makes it really easy for me to manage on the go. I don't have to be at my desk. I could be at the shops, or it could be in the evening when I am out, and I can get a notification on my phone that there is an incident that has been raised. I can sort it out very quickly without having to be at my work PC."
"Their anti-phishing platform is absolutely fantastic. The automated AI piece is amazing, and their technical support is fantastic."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"The product's scalability is good."
"Microsoft Defender for Office 365's most valuable feature is its performance."
"It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself."
"There are several features that I consider valuable."
"The basic features are okay and I'm satisfied with the Defender."
"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to identify, analyze, and trace security attacks."
"In addition to integrated training, they should also have personalized training that you don't have to do as part of a phishing campaign or a simulation."
"IRONSCALES should bundle more features together instead of separating them and charging additional licensing fees."
"Even though they have been continuously improving it, it is not 100% there. We have had a few incidents where legitimate emails were getting blocked, and we had to manually remove those emails from quarantine. It is 90% effective or accurate because, on rare occasions, some emails from customers were not getting delivered. In one or two instances, their emails got blocked by IRONSCALES, and we had to manually remove the emails from quarantine. I would like them to improve their algorithm to avoid flagging genuine emails as malicious. I would also like to be able to whitelist certain email addresses. I'd love to be able to whitelist a particular customer."
"There's room for improvement in the campaign management. IRONSCALES has many built-in templates that I use, but you can also build templates from scratch. However, the interface for creating custom templates needs to be updated."
"Its UI could be improved. My pet peeve with a lot of these cloud-based systems is that a lot of times, the interface for the management is a little clunky. If you live and breathe IRONSCALES all day long, you'll obviously know where everything is just from muscle memory, but the system is not designed for people to be in it all day long. You're only supposed to occasionally look at it. When things get moved around, it is not necessarily that intuitive. I'm an IT guy, and I can pretty much take the worst UI and figure it out, but the menus and the options in the interface could be a little cleaner graphically. If you have a quick problem that you want to resolve, it takes a little bit of digging in the admin console, whereas it should take a few clicks up front."
"The simulation and training piece could be improved by having more granularity in terms of scheduling how campaigns are run and allowing people to directly take the training rather than having to go through an official campaign. That's not available yet."
"I would love to see the indication of compromise and how the solution utilizes open source resources. It would be good to see that included in the paid versions. It would be a small addition but add a lot of value for clients."
"I would like it if IRONSCALES had some sort of reminder mechanism, meaning IRONSCALES knows if a user completed the training or not. As long as it hasn't been completed, it keeps reminding every so often, alerts the manager, etc. Right now, it is all in the hands of the employee, and not all of them continue the process, which is a shame."
"The XDR dashboard has room for improvement."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"The phishing and spam filters could use some improvement."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"There is room for improvement with the UI."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"I'd like some additional features any product can give me to protect our environment in a better way."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
IRONSCALES is ranked 7th in Advanced Threat Protection (ATP) with 11 reviews while Microsoft Defender for Office 365 is ranked 1st in Advanced Threat Protection (ATP) with 41 reviews. IRONSCALES is rated 9.2, while Microsoft Defender for Office 365 is rated 8.4. The top reviewer of IRONSCALES writes "It has an easy installation that can be done in a matter of minutes". On the other hand, the top reviewer of Microsoft Defender for Office 365 writes "Allows for easy reporting of problems, valuable anti-phishing, and anti-malware support". IRONSCALES is most compared with Avanan, Sublime Security, Perception Point Advanced Email Security, Cisco Secure Email and Proofpoint Email Protection, whereas Microsoft Defender for Office 365 is most compared with Proofpoint Email Protection, Mimecast Email Security, Microsoft Exchange Online Protection (EOP) and Barracuda Email Security Gateway. See our IRONSCALES vs. Microsoft Defender for Office 365 report.
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