We performed a comparison between IRONSCALES and Mimecast Email Security based on real PeerSpot user reviews.
Find out in this report how the two Secure Email Gateway (SEG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The report function through Gmail is probably the most valuable feature. The next most valuable features are simulation and training."
"For what was being offered with IRONSCALES, I feel like we got an incredible deal."
"For me, the mobile app is most valuable. All other features are also very useful, but the mobile app makes it really easy for me to manage on the go. I don't have to be at my desk. I could be at the shops, or it could be in the evening when I am out, and I can get a notification on my phone that there is an incident that has been raised. I can sort it out very quickly without having to be at my work PC."
"The solution captures a bit more of the unknown, quantifies it, and applies intelligence to it to pick out and stop a lot of phishing emails that come through."
"There is buzz around phishing awareness training. When I make a campaign, all of a sudden people in our organization are talking, thinking, and wondering about it. Therefore, it keeps people on their toes. That is perfect because it does exactly what we want it to do."
"The biggest benefit is that we get fewer phishing and spam emails, so using IRONSCALES has made our environment much safer."
"AI-driven phishing detection and incident remediation are valuable. It saves time from having to do manual analysis and investigation, and we also get alerts for phishing emails."
"The stability is good."
"The solution is scalable."
"The product's most valuable features are impersonation protection and phishing countermeasures."
"It's good, it keeps the spam out."
"The solution offers good technical support."
"URL inspection works pretty well."
"It offers an easy initial setup."
"The initial setup is very straightforward."
"The product is good. To date, we have not faced any challenges."
"The integration with Google Suite needs to be better. it's something they can work on."
"Even though they have been continuously improving it, it is not 100% there. We have had a few incidents where legitimate emails were getting blocked, and we had to manually remove those emails from quarantine. It is 90% effective or accurate because, on rare occasions, some emails from customers were not getting delivered. In one or two instances, their emails got blocked by IRONSCALES, and we had to manually remove the emails from quarantine. I would like them to improve their algorithm to avoid flagging genuine emails as malicious. I would also like to be able to whitelist certain email addresses. I'd love to be able to whitelist a particular customer."
"The simulation and training piece could be improved by having more granularity in terms of scheduling how campaigns are run and allowing people to directly take the training rather than having to go through an official campaign. That's not available yet."
"Its UI could be improved. My pet peeve with a lot of these cloud-based systems is that a lot of times, the interface for the management is a little clunky. If you live and breathe IRONSCALES all day long, you'll obviously know where everything is just from muscle memory, but the system is not designed for people to be in it all day long. You're only supposed to occasionally look at it. When things get moved around, it is not necessarily that intuitive. I'm an IT guy, and I can pretty much take the worst UI and figure it out, but the menus and the options in the interface could be a little cleaner graphically. If you have a quick problem that you want to resolve, it takes a little bit of digging in the admin console, whereas it should take a few clicks up front."
"The only thing that I could say is that some of the reporting features could be better."
"There is a feature called Account Takeover, which isn't what I want it to be able to do. I know that they're working on that, but when they first started the Account Takeover feature in incident management, it didn't have much information. It didn't have any usability to it. I already had tools in place that were better."
"I would like it if IRONSCALES had some sort of reminder mechanism, meaning IRONSCALES knows if a user completed the training or not. As long as it hasn't been completed, it keeps reminding every so often, alerts the manager, etc. Right now, it is all in the hands of the employee, and not all of them continue the process, which is a shame."
"IRONSCALES should bundle more features together instead of separating them and charging additional licensing fees."
"While it's quick and easy, the initial setup could be more user-friendly."
"Lately, Mimecast's outbound mail servers have been regularly blocklisted by spam filters. That didn't happen a few years back, but it seems to be a more frequent problem these days. When a server is blocklisted, it means all of my outgoing mail ends up in the recipient's junk mail. That affects my reputation and business confidence."
"The solution's console interface was recently changed for the admins, but the previous one was much better because we could open tabs on it."
"The installation is not so straightforward."
"As a user, the user interface of the management console could be upgraded, for example."
"Its pricing can be improved. It is a bit expensive."
"The solution is very expensive."
"Their support should be improved. They are notorious for sending you to knowledge-based articles rather than actually talking to you, but that is, unfortunately, kind of becoming a trend with everything. In terms of features, I haven't had any complaints. However, I don't like the fact they moved to a paid training subscription model. They used to have a lot of free webinars for training, but they have started to charge for them in the past year."
IRONSCALES is ranked 3rd in Secure Email Gateway (SEG) with 11 reviews while Mimecast Email Security is ranked 5th in Secure Email Gateway (SEG) with 23 reviews. IRONSCALES is rated 9.2, while Mimecast Email Security is rated 7.8. The top reviewer of IRONSCALES writes "It has an easy installation that can be done in a matter of minutes". On the other hand, the top reviewer of Mimecast Email Security writes "It gives clients peace of mind and helps them educate their users about threats". IRONSCALES is most compared with Microsoft Defender for Office 365, Avanan, Sublime Security, Perception Point Advanced Email Security and Check Point Harmony Email & Collaboration, whereas Mimecast Email Security is most compared with Microsoft Defender for Office 365, Microsoft Exchange Online Protection (EOP), Abnormal Security, Check Point Harmony Email & Collaboration and Egress Intelligent Email Security. See our IRONSCALES vs. Mimecast Email Security report.
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