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Avanan vs IRONSCALES comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.4
Avanan improved email security, reduced phishing, increased user trust, enhanced mobile protection, and boosted ROI and revenue growth.
Sentiment score
5.6
Businesses find IRONSCALES offers significant ROI by saving time, reducing intervention, and enhancing cybersecurity with minimal licensing costs.
 

Customer Service

Sentiment score
8.1
Avanan's customer service is highly responsive, professional, and proactive, with excellent communication and extensive support staff knowledge.
Sentiment score
7.4
IRONSCALES customer service is praised for responsiveness, knowledgeable staff, and high satisfaction, despite minor delays.
Customer support for IRONSCALES is outstanding.
I would rate their technical support as very good, as they respond promptly when my team opens a ticket.
 

Scalability Issues

Sentiment score
8.2
Avanan integrates with Office 365 and Google, praised for scalability, admin capabilities, and efficient email protection across diverse organizations.
Sentiment score
6.6
IRONSCALES offers seamless scalability, easy integration, and cloud-based flexibility, supporting growing businesses without performance issues or maintenance burdens.
 

Stability Issues

Sentiment score
8.5
Avanan is highly praised for its stability, efficiency, security, minimal maintenance, seamless Microsoft 365 integration, and reliable AI-based scanning.
Sentiment score
8.4
IRONSCALES is praised for its stability, reliability, minimal downtime, and improved performance, enhancing operational workflows for users.
 

Room For Improvement

Users feel Avanan needs improvements in Active Directory dependency, email quarantining, AI logic, training, UI, performance, pricing, mobile app, and integrations.
IRONSCALES needs better Google Suite integration, intuitive UI, enhanced features, multilingual support, and improved email detection accuracy.
If there were clickable drill downs on specific users or specific correspondence to relate them to certain types of mails, that would be beneficial.
Having a more user-friendly UI would make it easier to identify features and options when using the tool.
Though this isn't problematic for our users, the content could be updated more frequently.
 

Setup Cost

Avanan provides flexible pricing for Office 365, with straightforward setup and costs between $4 to $8 per user.
IRONSCALES offers valuable email security with high pricing, involving annual licensing and fees, considered worthwhile for phishing prevention.
While I don't specifically oversee the pricing details, I understand that IRONSCALES is in the range of similar solutions while offering better results.
 

Valuable Features

Avanan provides advanced malware and phishing detection, 24/7 cloud protection, easy integration with Microsoft 365, and ensures secure communications.
IRONSCALES enhances email security with AI detection, Microsoft 365 integration, user-friendly features, and mobile app incident management.
IRONSCALES has positively impacted my organization by making email security simple in terms of controlling mails, understanding where the threats are, and protecting the organization itself.
The best features of IRONSCALES are that most alerts are validated through AI, which reduces the fatigue of alerts that need to be worked on by the team handling the alerts investigation part.
IRONSCALES excels at analyzing the intention, not just the content itself, but the sender's attempt to gain user attention.
 

Categories and Ranking

Avanan
Ranking in Email Security
15th
Average Rating
9.2
Reviews Sentiment
7.8
Number of Reviews
18
Ranking in other categories
Data Loss Prevention (DLP) (25th)
IRONSCALES
Ranking in Email Security
13th
Average Rating
9.2
Reviews Sentiment
6.9
Number of Reviews
16
Ranking in other categories
Advanced Threat Protection (ATP) (14th), Secure Email Gateway (SEG) (5th)
 

Mindshare comparison

As of November 2025, in the Email Security category, the mindshare of Avanan is 3.2%, down from 3.8% compared to the previous year. The mindshare of IRONSCALES is 1.6%, down from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Market Share Distribution
ProductMarket Share (%)
IRONSCALES1.6%
Avanan3.2%
Other95.2%
Email Security
 

Featured Reviews

Robert Melendez - PeerSpot reviewer
Enhances email security and has a very simple and easy-to-use UI
Spam protection is the most valuable feature. We have implemented the tool to enhance our email security. It helps prevent phishing attacks. The anomaly detection capabilities are baked into the security platform. The product integrates wonderfully with Microsoft 365. It's built right on a cloud platform and works almost natively. The solution has a very simple and easy-to-use UI. The tool appears extremely powerful and has a good solid feature set. It catches things that are bad for my environment. The user interface is good the way it is. If the solution continues down that path, I see no problems with the way it is going. It feels like a mature product.
Hemeshen Govender - PeerSpot reviewer
Applies AI automation to clearly identify and stop a lot of phishing emails
The solution captures a bit more of the unknown, quantifies it, and applies intelligence to it to pick out and stop a lot of phishing emails that come through. The solution improved our response to phishing attempts. IRONSCALES has a virtual assistant and some AI intelligence that's applied to it. That was the main differentiator between IRONSCALES and Microsoft. The solution's AI automation clearly identifies phishing emails and gives you an overall indication of why it found the mail to be malicious. It does the whole analysis for you to see why the email was deemed a phishing email. The solution's response time is better than that of our previous tool. The solution's user interface is pretty straightforward and user-friendly.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
7%
Construction Company
7%
Financial Services Firm
7%
Computer Software Company
18%
Manufacturing Company
8%
Government
5%
University
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise8
Large Enterprise6
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise4
 

Questions from the Community

What do you like most about Avanan?
Spam protection is the most valuable feature.
What needs improvement with Avanan?
Avanan doesn't cover certain tool segments. Barracuda provides backup and retention of emails and Microsoft 365’s backup and retention services. I've brought this up with the vendor. They told me t...
What do you like most about IRONSCALES?
The solution captures a bit more of the unknown, quantifies it, and applies intelligence to it to pick out and stop a lot of phishing emails that come through.
What is your experience regarding pricing and costs for IRONSCALES?
While I don't specifically oversee the pricing details, I understand that IRONSCALES is in the range of similar solutions while offering better results.
What needs improvement with IRONSCALES?
There are areas that could be improved with this product. Regarding the Spanish language awareness training, while they are producing good content, it appears to be initially produced in English an...
 

Overview

 

Sample Customers

Bethel School District, ServiceSource, Capital Caring
Allegheny Millwork, Ayrshire College, Nium, Orris, Paramount School District, Pres Les, PRT Staffing, Recovery Unplugged, Telit, WebHelp
Find out what your peers are saying about Avanan vs. IRONSCALES and other solutions. Updated: November 2025.
872,922 professionals have used our research since 2012.