We compared Barracuda Email Security Gateway and Check Point Harmony Email and Collaboration across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Barracuda Email Security Gateway’s stand-out features include sandboxing, diverse customization options, and a cloud environment. Check Point Harmony Email and Collaboration offers exceptional integration through APIs, advanced protection against data leaks, and the ability to detect complex social engineering attacks.
Room for Improvement: Barracuda Email Security Gateway users say the solution should add DomainKeys functionality, enhance anti-phishing measures, and introduce the ability to add multiple domains. Check Point Harmony Email and Collaboration could improve integration with Exchange and other SaaS clouds while enhancing its threat clouds and AI engines.
Service and Support: Customers have praised the customer service of Barracuda Email Security Gateway for its professionalism, responsiveness, and availability, rating it as good and reliable. Check Point has earned mixed reviews for its customer service. Some customers appreciate the technical support provided, while others are dissatisfied with response times.
Ease of Deployment: The setup process for Barracuda Email Security Gateway is described as simple and intuitive, requiring a few hours or a day to complete. Check Point Harmony Email is considered relatively easy to implement.
Pricing: Users say Barracuda Email Security Gateway is competitively priced. Check Point Harmony Email and Collaboration is a cost-effective option. It offers competitive prices and is suitable for small to medium-sized organizations.
ROI: Barracuda Email Security Gateway benefits users by minimizing business disruptions and reducing costs. Check Point Harmony Email and Collaboration delivers superior return on investment compared to other options.
Comparison Results: Barracuda offers a wide range of capabilities, customizable options, and excellent customer support. Suggestions for improvement are more prevalent for Barracuda, including better pricing, automation, and user interface. Opinions on pricing vary for both products, with some users considering Barracuda to be more affordable. Check Point Harmony Email and Collaboration is an effective solution for blocking malicious attachments and detecting social engineering attacks. However, there is room for improvement in terms of integration and support, reducing false positives, and enhancing response times.
"The product safeguards user mail for gateway defense, data protection, business continuity, AI-based inbox defense, and automated threat detection and incident response."
"The most valuable feature of the Barracuda Email Security Gateway is the cloud ATP functionality not available on the on-premise version. Most of the zero-day attacks can be mitigated with ATP. Additionally, the reporting functionality is good."
"There are plenty of features, such as sandboxing capabilities with zero threat protection. It has all the leading email security appliances compared to other solutions."
"Barracuda Email Security Gateway has features like identify the spam source, rules to avoid some specific spams and then reschedule. And there are some other features like the email continuity, the email server and gateway site, which can relay the mail kit. The solution is user-friendly.These kind of features are the most valuable."
"It catches a lot of things and has the ability to add domains as well as add senders and update their things."
"Great at blocking spam."
"It is a very stable solution."
"Its backups are valuable."
"The feature I find to be most valuable is very much the zero-touch provisioning. I was able to be up, operational, and 100 percent functional in less than a half an hour."
"Its analysis or emulation in the review of each file using the cloud and Check Point helps make each interaction via email more secure."
"This product enhances faster and more secure sharing of information among colleagues from different departments."
"Being able to mass quarantine and remove emails from end users' mailboxes has become extremely important to us as we have grown in size."
"The dashboard provides information to investigate more about malicious activity and blocked emails."
"The program has a nice interface and it is easy to use."
"For Threat Prevention, I was impressed with this feature and the solution's effectiveness. It has been very good."
"The product is reliable and sturdy."
"The downsides of the solution stem from the fact that it is an expensive product, and one may see too many false positives when using it, making them both areas where improvements are required."
"Barracuda could improve its log and export options like PDF and HDML. It can also bring in more detailing in their console so that it could be better. Some new features should be expanded and made accessible for better protection."
"Spam is not always detected, and it should be more automated. We have seen that some emails are allowed by these emails, which are then stopped by Microsoft."
"The pricing needs improvement."
"I would like to have better integration with third-party archival vendors to facilitate moving data in and out."
"The deep scanning feature needs to be improved."
"Barracuda should add an option where it can add multiple domains, such as abc.com, bbc.com, and cbc.com. Therefore, this domains' emails will be allowed and other domains' emails will not be relayed through Barracuda Email Security Gateway. Whereas, if you allow the IP address, then any of the domain's emails will be relayed through Barracuda Email Security Gateway. That is the drawback that I have observed. So, Barracuda should work on this."
"The solution could improve by adding DomainKeys (DKIM) functionality. This is something that is essentially required nowadays for outbound security. They do not have it on their on-premise solution appliance but they have alternate arrangements for their cloud solution."
"There is too much functionality, which makes it difficult to use. More guidance for users would be helpful."
"The business team should be further expanded, and more peer feedback should be made available publicly to have better and complete visibility of the application globally."
"At this time, the two-factor authentication does not work for Active Directory."
"Its guides are not great."
"They could improve Check Point support response times. Sometimes it takes days to resolve or even days to get a first response."
"I need to go to Check Point's admin portal if I want to see the license list and the details of the users of the tool, making it an area of concern where some ease of process should be provided from an improvement perspective."
"The implementation could definitely be better."
"Other vendor support teams go after fixing the issue the moment that they join the remote session. The problem that I have faced with Check Point support is that they share the case number with me, then it takes at least two days for them to join a remote session with us, even though we have asked for this timeframe to change. Even though we have already explained the problems that we are facing or the business pain points in our network on the call or email, we have to repeat the problem statements again in the console. It can take four or five days to resolve the issue from the moment they understand the problem. This includes the time to teach their R&D or internal team whatever the issue is. I have faced timeframes as long as seven to 10 days for fixing some issues."
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Barracuda Email Security Gateway is ranked 2nd in Secure Email Gateway (SEG) with 51 reviews while Check Point Harmony Email & Collaboration is ranked 7th in Email Security with 47 reviews. Barracuda Email Security Gateway is rated 8.0, while Check Point Harmony Email & Collaboration is rated 8.8. The top reviewer of Barracuda Email Security Gateway writes "Robust email protection with advanced features such as effective spam filtering, virus and malware defense, phishing protection and high scalability". On the other hand, the top reviewer of Check Point Harmony Email & Collaboration writes "Has a user-friendly dashboard, a great anti-phishing algorithm, and sandboxing for testing". Barracuda Email Security Gateway is most compared with Microsoft Defender for Office 365, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Proofpoint Email Protection and Symantec Messaging Gateway, whereas Check Point Harmony Email & Collaboration is most compared with Microsoft Defender for Office 365, Avanan, Microsoft Defender for Cloud, Mimecast Email Security and Microsoft Exchange Online Protection (EOP). See our Barracuda Email Security Gateway vs. Check Point Harmony Email & Collaboration report.
We monitor all Secure Email Gateway (SEG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.