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Abnormal Security vs IRONSCALES comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Abnormal Security
Ranking in Email Security
2nd
Ranking in Secure Email Gateway (SEG)
2nd
Average Rating
9.6
Reviews Sentiment
7.9
Number of Reviews
10
Ranking in other categories
No ranking in other categories
IRONSCALES
Ranking in Email Security
17th
Ranking in Secure Email Gateway (SEG)
7th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
14
Ranking in other categories
Advanced Threat Protection (ATP) (18th)
 

Mindshare comparison

As of October 2025, in the Secure Email Gateway (SEG) category, the mindshare of Abnormal Security is 12.3%, up from 9.4% compared to the previous year. The mindshare of IRONSCALES is 4.0%, up from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Email Gateway (SEG) Market Share Distribution
ProductMarket Share (%)
Abnormal Security12.3%
IRONSCALES4.0%
Other83.7%
Secure Email Gateway (SEG)
 

Featured Reviews

ChrisBrown5 - PeerSpot reviewer
Automated threat detection that protects against corruption with minimal intervention
Abnormal Security is valuable because it features an automated scoring tool that doesn't require much intervention from our team. It enhances threat detection capabilities by making the process automated and is easy to scale to our entire environment. Additionally, it protects us from being business email compromised, which is invaluable for maintaining our security.
Hemeshen Govender - PeerSpot reviewer
Applies AI automation to clearly identify and stop a lot of phishing emails
The solution captures a bit more of the unknown, quantifies it, and applies intelligence to it to pick out and stop a lot of phishing emails that come through. The solution improved our response to phishing attempts. IRONSCALES has a virtual assistant and some AI intelligence that's applied to it. That was the main differentiator between IRONSCALES and Microsoft. The solution's AI automation clearly identifies phishing emails and gives you an overall indication of why it found the mail to be malicious. It does the whole analysis for you to see why the email was deemed a phishing email. The solution's response time is better than that of our previous tool. The solution's user interface is pretty straightforward and user-friendly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Ease of use is undoubtedly one of the most valuable features of Abnormal Security."
"It protects us from being business email compromised, which is invaluable for maintaining our security."
"Their ability to take things out of the mailbox and catch things much faster than users is excellent."
"I like Abnormal's threat protection with auto-remediation, but I also love its abuse mailbox feature, which automatically responds to the end user. That feature has a super-valuable security component and helps improve the user experience."
"What I like about Abnormal Security is that it notifies me if any of my partners or suppliers are experiencing a security breach by analyzing their database and identifying potential cyber threats."
"It does some really cool stuff that other tools aren't doing. We found it to be really effective, and the AI/ML functionality is really what differentiates them."
"The features that appeal to me most are the combination of auto-remediation and Detection 360."
"I would recommend Abnormal Security."
"The fact that it is set-and-forget is valuable. Once you turn it on, you very rarely have to micromanage it, whereas, with a lot of spam filters, you have to go in very often."
"I would say the most valuable feature is what they call Themis. It's like a virtual analyst that uses the decisions that system admins make to generate a score for whether an email is legitimate, spam, or phishing. It gets better based on the decisions that we make over time. The automation piece is great as well. The integrated approach of email security combined with employee awareness training is excellent."
"AI-driven phishing detection and incident remediation are valuable. It saves time from having to do manual analysis and investigation, and we also get alerts for phishing emails."
"For what was being offered with IRONSCALES, I feel like we got an incredible deal."
"The solution captures a bit more of the unknown, quantifies it, and applies intelligence to it to pick out and stop a lot of phishing emails that come through."
"Their anti-phishing platform is absolutely fantastic. The automated AI piece is amazing, and their technical support is fantastic."
"For me, the mobile app is most valuable. All other features are also very useful, but the mobile app makes it really easy for me to manage on the go. I don't have to be at my desk. I could be at the shops, or it could be in the evening when I am out, and I can get a notification on my phone that there is an incident that has been raised. I can sort it out very quickly without having to be at my work PC."
"The report function through Gmail is probably the most valuable feature. The next most valuable features are simulation and training."
 

Cons

"There could be more selectable options and more granular selections available."
"I, as such, do not have anything that I do not like or would like to add, but you could argue that because they are doing it API-based, there is a chance that something could slip through temporarily before they are able to pull it out. In theory, it could happen just because of the nature of the system. They are not in line with the delivery of the mail. They are kind of asynchronous, which is a pro as well as a con. If it is synchronous, then I know it would always stop them, but because it is asynchronous, things could get through temporarily or because of some system issues on the Microsoft side or their side. It is the nature of the beast, but it is a little bit of a con."
"There could be more selectable options and more granular selections available."
"I would like to have the ability to customize the auto-remediation feature."
"The ideal scenario would be for Abnormal Security to work in tandem with Microsoft to analyze incoming emails."
"The biggest pain point for us is the lack of support for on-premise email systems."
"One feature I'd love to see is outbound scanning."
"The pricing for academic institutions and student mailboxes is challenging."
"IRONSCALES should bundle more features together instead of separating them and charging additional licensing fees."
"There is a feature called Account Takeover, which isn't what I want it to be able to do. I know that they're working on that, but when they first started the Account Takeover feature in incident management, it didn't have much information. It didn't have any usability to it. I already had tools in place that were better."
"In addition to integrated training, they should also have personalized training that you don't have to do as part of a phishing campaign or a simulation."
"The simulation and training piece could be improved by having more granularity in terms of scheduling how campaigns are run and allowing people to directly take the training rather than having to go through an official campaign. That's not available yet."
"I would like it if IRONSCALES had some sort of reminder mechanism, meaning IRONSCALES knows if a user completed the training or not. As long as it hasn't been completed, it keeps reminding every so often, alerts the manager, etc. Right now, it is all in the hands of the employee, and not all of them continue the process, which is a shame."
"The only thing that I could say is that some of the reporting features could be better."
"The integration with Google Suite needs to be better. it's something they can work on."
"I would love to see the indication of compromise and how the solution utilizes open source resources. It would be good to see that included in the paid versions. It would be a small addition but add a lot of value for clients."
 

Pricing and Cost Advice

"The license is based on the user count, so the number of users that have an email address in the organization."
"Overall, we'd certainly prefer lower pricing, but Abnormal Security doesn't seem unreasonable compared to similar offerings in the market."
"The pricing appears fair, and they demonstrate a genuine willingness to work with us on it."
"Abnormal Security, on the other hand, provides the same level of functionality for just over $60,000 – that's half the price!"
"Considering the value it provides, it is definitely worth the cost. We don't have to do manual analysis and remediation of phishing emails, which saves us a lot of hours. Its licensing is based on the number of users being supported and the number of email addresses being protected. I'm not aware of any additional costs."
"They are pretty much the same as all the other competitors in the market."
"The product is available as a middle-priced tool. I think it is not the cheapest solution."
"The tool is not very cheap, but it is affordable."
"As compared to everything else we looked at, it was good. It was the best value for the dollars."
"I don't know about its pricing because I don't run the budget or pay the bills, but if it was extortionate, we probably would be looking to scrap it, and because we are not, I assume its price is okay."
"There is an installation cost. Since we have this as a managed service, we pay for licensing and the managed service itself. Other than that, there are no additional costs."
"IRONSCALES is an expensive solution."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
9%
Manufacturing Company
7%
Government
7%
Computer Software Company
18%
Manufacturing Company
7%
Healthcare Company
5%
University
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Midsize Enterprise2
Large Enterprise8
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise4
Large Enterprise3
 

Questions from the Community

What do you like most about Abnormal Security?
The features that appeal to me most are the combination of auto-remediation and Detection 360.
What is your experience regarding pricing and costs for Abnormal Security?
I find the pricing to be favorable, but I did not disclose the exact cost.
What needs improvement with Abnormal Security?
There could be more selectable options and more granular selections available.
What do you like most about IRONSCALES?
The solution captures a bit more of the unknown, quantifies it, and applies intelligence to it to pick out and stop a lot of phishing emails that come through.
What is your experience regarding pricing and costs for IRONSCALES?
While I don't specifically oversee the pricing details, I understand that IRONSCALES is in the range of similar solutions while offering better results.
What needs improvement with IRONSCALES?
There are areas that could be improved with this product. Regarding the Spanish language awareness training, while they are producing good content, it appears to be initially produced in English an...
 

Overview

 

Sample Customers

Foot Lcoker, Xerox, Liberty Mutual, Mattel, Boston Scientific
Allegheny Millwork, Ayrshire College, Nium, Orris, Paramount School District, Pres Les, PRT Staffing, Recovery Unplugged, Telit, WebHelp
Find out what your peers are saying about Abnormal Security vs. IRONSCALES and other solutions. Updated: September 2025.
868,787 professionals have used our research since 2012.