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Abnormal Security vs IRONSCALES comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cloudflare One
Sponsored
Ranking in Email Security
20th
Average Rating
8.6
Reviews Sentiment
6.5
Number of Reviews
23
Ranking in other categories
Secure Web Gateways (SWG) (12th), Data Loss Prevention (DLP) (22nd), Cloud Access Security Brokers (CASB) (12th), Distributed Denial-of-Service (DDoS) Protection (8th), Software Defined WAN (SD-WAN) Solutions (13th), Access Management (12th), Bot Management (3rd), ZTNA as a Service (8th), ZTNA (4th), Secure Access Service Edge (SASE) (9th), Remote Browser Isolation (RBI) (2nd)
Abnormal Security
Ranking in Email Security
11th
Average Rating
9.4
Reviews Sentiment
7.5
Number of Reviews
11
Ranking in other categories
Secure Email Gateway (SEG) (5th)
IRONSCALES
Ranking in Email Security
13th
Average Rating
9.2
Reviews Sentiment
6.9
Number of Reviews
16
Ranking in other categories
Advanced Threat Protection (ATP) (19th), Secure Email Gateway (SEG) (4th)
 

Featured Reviews

CV
Network Architect at IP Dimension
Cloud security has improved remote access and has reduced costs for smaller client sites
I have used Cloudflare One's Identity-Aware Proxy, and it is quite straightforward from what I have seen so far. The app registration on the Azure side integrates fully into Cloudflare, and I am very satisfied with that part because it is easy to set up. The integration of Cloudflare One's Secure Web Gateway and Zero Trust Network Access works without any issues. That part is pretty automatic, and if you complete the rest of the setup, it comes together by itself with no issues from my side. What makes it nice is that we can actually start replacing on-site firewalls at this stage for the smaller clients because it does not matter if they go to a coffee shop or work from home; they are still secured by the same connection. The hops get shorter and you get better latency. We have done testing to see if it is better. One thing that we did notice with our proof of concept with our current client is that they have people connecting from the UK. When they used their previous VPN solution, uploading CAD drawings and other files to the server took a long time. They mentioned that it is much quicker on Cloudflare One's solution. I definitely believe that is part of the improved performance, and I am satisfied with that as well. What is nice about Cloudflare One is that it makes the setup easier and also easier to train technicians to maintain it. Compared to legacy systems, we do not need to get fancy firewalls in place that are costly. That is definitely also a cost-saver with Cloudflare One.
reviewer2251509 - PeerSpot reviewer
Senior Director, Information Technology at a insurance company with 51-200 employees
AI has helped classify threat types more accurately but product ownership can improve
Ease of use is important, and Abnormal Security's responsiveness and ability to deliver solutions when issues arise are crucial. However, there is always room for improvement, as achieving a perfect 10 means there is no more room for enhancement. For Abnormal Security, it's about leveraging AI even more, which they are already working on in their roadmap.
reviewer2770017 - PeerSpot reviewer
Email Security Analyst at a computer software company with 51-200 employees
Has improved threat analysis by providing clear email correspondence history and reporting tools
The best features IRONSCALES offers are the investigation tabs, headers, and correspondence history, which stand out the most for me. The investigation tabs are valuable for my work because reporting goes a long way in terms of playbooks and having a full investigation. The investigation tab knows exactly how to put the information in a way that makes it very easy for reports to get done fast. Security awareness training is a big part of IRONSCALES. The platform offers a broad spectrum in terms of what campaigns can be run for security awareness for users as well as reporting back on how users interact with their mails and understanding where the vulnerabilities lie. IRONSCALES has positively impacted my organization by making email security simple in terms of controlling mails, understanding where the threats are, and protecting the organization itself.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Enables me to work from two locations."
"The capabilities of the software are strong enough for me to do what it's supposed to do. For me, we don't need to do a lot of configuration on our site. We just enable it and monitor it."
"Clover is the best product globally."
"Cloudflare, in my opinion, was easy to implement."
"Cloudflare Access is a stable solution."
"Cloudflare Zero Trust Platform removes the risk of exposing the applications to the public."
"Cloudflare DDoS mitigates DDoS attacks."
"It's the endpoint exposition. We don't need to expose our VPN server to the internet and need a zero-test solution. I can apply some conditional access to the endpoint that's connecting to our network to check their security policies or the security condition of their workstation. Once the workstation is trying to connect to my internal network, then I would like to check the discrete condition of these endpoints that are trying to access my internal network. We created some conditional access. We have CrowdStrike, to check if the CrowdStrike is installed, to check if it's updated, and to check for Windows updates. We created some conditional policies to check it."
"I have never encountered any stability issues with Abnormal."
"Abnormal Security's AI capabilities are what we like most, as they can categorize and classify the emails, and based on the context of the email, understand if it's a graymail, a bulk mail, or a phish."
"I would recommend Abnormal Security."
"What I like about Abnormal Security is that it notifies me if any of my partners or suppliers are experiencing a security breach by analyzing their database and identifying potential cyber threats."
"Initial auto-remediation allows us to auto-remediate before the email lands in the end user's inbox for a split second."
"It does some really cool stuff that other tools aren't doing. We found it to be really effective, and the AI/ML functionality is really what differentiates them."
"I like Abnormal's threat protection with auto-remediation, but I also love its abuse mailbox feature, which automatically responds to the end user. That feature has a super-valuable security component and helps improve the user experience."
"One of the things that I love about them is that the setup and installation are super easy. All you do is give them access to your Microsoft 365 tenant, and through APIs, they are able to do their work. They are doing all this through APIs, so you do not have to install the software and take a month to get it all set up to even see the value of the solution. You could be up and running in less than an hour."
"IRONSCALES offers a sense of security and confidence from being well protected."
"The best features of IRONSCALES are that most alerts are validated through AI, which reduces the fatigue of alerts that need to be worked on by the team handling the alerts investigation part."
"Their anti-phishing platform is absolutely fantastic. The automated AI piece is amazing, and their technical support is fantastic."
"The biggest benefit is that we get fewer phishing and spam emails, so using IRONSCALES has made our environment much safer."
"For me, the mobile app is most valuable. All other features are also very useful, but the mobile app makes it really easy for me to manage on the go. I don't have to be at my desk. I could be at the shops, or it could be in the evening when I am out, and I can get a notification on my phone that there is an incident that has been raised. I can sort it out very quickly without having to be at my work PC."
"I couldn't believe that it could filter out 35% of the email."
"The stability is good."
"It is an important part of our security infrastructure and gives us confidence that we are protected from email threats."
 

Cons

"The tool should provide on-premise versions. Currently, all versions are cloud-based."
"The pricing is an area that can be improved. Pricing, as far as I recall, was the source of our problems."
"Feedback could be enhanced. While I work efficiently with Clover as a partner in Mexico City, sometimes the information and requests are easier to manage with more concrete solutions."
"There are premium tier live service and lower tier live service, so we opted for the lower tier. But there is no medium tier where we pay a little extra and get a bit more service. So if that can be improved."
"Automation could be improved where you can easily add a TLS and SSL certificate to an application or web app if the developer did not include it."
"The response time for support must be reduced."
"The onboarding process can be improved a little bit."
"For the topic of improvement, providing some training material is one of my suggestions."
"Abnormal should add more automatic reports. I have an open request to our account team for more notification and report types that can be sent automatically. For example, they have an awesome report that gets sent weekly, and I also want them monthly, so I don't need to do so much adding up when my director wants numbers over time."
"The ideal scenario would be for Abnormal Security to work in tandem with Microsoft to analyze incoming emails."
"When we're working on something as engineers, and we find an idea or a method of doing something that would be greatly improved by doing it another way, there should be an ability for me to click the ideas button, type in an idea that I have, and submit it to a product review team or developers to have them think through the process a little bit more."
"I, as such, do not have anything that I do not like or would like to add, but you could argue that because they are doing it API-based, there is a chance that something could slip through temporarily before they are able to pull it out. In theory, it could happen just because of the nature of the system. They are not in line with the delivery of the mail. They are kind of asynchronous, which is a pro as well as a con. If it is synchronous, then I know it would always stop them, but because it is asynchronous, things could get through temporarily or because of some system issues on the Microsoft side or their side. It is the nature of the beast, but it is a little bit of a con."
"For Abnormal Security as a product, I would say probably somewhere around a seven, as there are some other areas where they can improve to achieve a higher rating."
"The pricing for academic institutions and student mailboxes is challenging."
"One feature I'd love to see is outbound scanning."
"There could be room for improvement in enhancing integration with other cybersecurity tools."
"There is a feature called Account Takeover, which isn't what I want it to be able to do. I know that they're working on that, but when they first started the Account Takeover feature in incident management, it didn't have much information. It didn't have any usability to it. I already had tools in place that were better."
"Its UI could be improved. My pet peeve with a lot of these cloud-based systems is that a lot of times, the interface for the management is a little clunky. If you live and breathe IRONSCALES all day long, you'll obviously know where everything is just from muscle memory, but the system is not designed for people to be in it all day long. You're only supposed to occasionally look at it. When things get moved around, it is not necessarily that intuitive. I'm an IT guy, and I can pretty much take the worst UI and figure it out, but the menus and the options in the interface could be a little cleaner graphically. If you have a quick problem that you want to resolve, it takes a little bit of digging in the admin console, whereas it should take a few clicks up front."
"I would love to see the indication of compromise and how the solution utilizes open source resources. It would be good to see that included in the paid versions. It would be a small addition but add a lot of value for clients."
"There is a feature called Account Takeover, which isn't what I want it to be able to do."
"There are areas that could be improved with this product."
"There's room for improvement in the campaign management. IRONSCALES has many built-in templates that I use, but you can also build templates from scratch. However, the interface for creating custom templates needs to be updated."
"The only thing that I could say is that some of the reporting features could be better."
"The user interface could be more attractive to users. The UI is not brightened or appealing."
 

Pricing and Cost Advice

"Cloudflare Zero Trust Platform's pricing is good."
"The price tag is no longer $200,000, but rather $300,000 to $400,000. It's twice."
"The prices are slightly expensive."
"The pricing of the solution is cheap. The licensing cost is also very low. I rate the cost and pricing a three out of ten."
"The pricing is somewhere in the middle. I would rate the pricing a seven out of ten."
"My company has to make yearly payments towards the licensing costs attached to the solution. There are no hidden charges apart from the licensing costs of the solution."
"The solution's pricing lacks transparency."
"The solution is not that expensive."
"Abnormal Security, on the other hand, provides the same level of functionality for just over $60,000 – that's half the price!"
"Overall, we'd certainly prefer lower pricing, but Abnormal Security doesn't seem unreasonable compared to similar offerings in the market."
"The pricing appears fair, and they demonstrate a genuine willingness to work with us on it."
"The license is based on the user count, so the number of users that have an email address in the organization."
"The tool is not very cheap, but it is affordable."
"Considering the value it provides, it is definitely worth the cost. We don't have to do manual analysis and remediation of phishing emails, which saves us a lot of hours. Its licensing is based on the number of users being supported and the number of email addresses being protected. I'm not aware of any additional costs."
"There is an installation cost. Since we have this as a managed service, we pay for licensing and the managed service itself. Other than that, there are no additional costs."
"As compared to everything else we looked at, it was good. It was the best value for the dollars."
"IRONSCALES is an expensive solution."
"We pay $3000 plus a little more a year for the number of employees we have, and we're not even that big. The solution is at the higher end in terms of cost. It's not the most expensive product, but I would say it's worth the price if you have a high volume of email traffic. In our case, the solution has inspected over 162,000 emails between three and four months. It saved us a lot of time and money. It's a worthwhile investment because a bad actor only has to succeed once; we must defend against everything in our business. IRONSCALES offers a sense of security and confidence from being well protected."
"The product is available as a middle-priced tool. I think it is not the cheapest solution."
"I don't know about its pricing because I don't run the budget or pay the bills, but if it was extortionate, we probably would be looking to scrap it, and because we are not, I assume its price is okay."
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Use our free recommendation engine to learn which Secure Email Gateway (SEG) solutions are best for your needs.
908,834 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
19%
Comms Service Provider
11%
Outsourcing Company
9%
Financial Services Firm
8%
Manufacturing Company
10%
Computer Software Company
9%
Financial Services Firm
9%
Government
6%
Computer Software Company
14%
Manufacturing Company
11%
Construction Company
7%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise12
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise2
Large Enterprise8
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise4
 

Questions from the Community

What needs improvement with Cloudflare Zero Trust Platform?
In my opinion, Cloudflare One can be improved mainly through compatibility, as the integration should be much simpler...
What is your primary use case for Cloudflare Zero Trust Platform?
Cloudflare One's primary use case for my organization is to protect servers and to provide remote access with the VPN...
What is your experience regarding pricing and costs for Abnormal Security?
I find the pricing to be favorable, but I did not disclose the exact cost.
What needs improvement with Abnormal Security?
Ease of use is important, and Abnormal Security's responsiveness and ability to deliver solutions when issues arise a...
What is your primary use case for Abnormal Security?
The main use case for Abnormal Security is as a spam filter and for mail hygiene. This use case is for the finance in...
What is your experience regarding pricing and costs for IRONSCALES?
While I don't specifically oversee the pricing details, I understand that IRONSCALES is in the range of similar solut...
What needs improvement with IRONSCALES?
I would really prefer to drill down more on correspondence history. It provides detailed background information to ac...
What is your primary use case for IRONSCALES?
My main use case for IRONSCALES is the UI and the convenience of having detailed information available to me. A speci...
 

Also Known As

Cloudflare Area 1 Email Security, Cloudflare Bot Management, Cloudflare Gateway, Cloudflare Zero Trust Platform, Cloudflare DDoS, Cloudflare SASE & SSE Platform
No data available
No data available
 

Overview

 

Sample Customers

23andMe
Foot Lcoker, Xerox, Liberty Mutual, Mattel, Boston Scientific
Allegheny Millwork, Ayrshire College, Nium, Orris, Paramount School District, Pres Les, PRT Staffing, Recovery Unplugged, Telit, WebHelp
Find out what your peers are saying about Abnormal Security vs. IRONSCALES and other solutions. Updated: August 2026.
908,834 professionals have used our research since 2012.