Catchpoint vs WhatsUp Gold comparison

Catchpoint and Progress Software are both solutions in the Network Monitoring Software category. Catchpoint is ranked #57 with an average rating of 8.0, while Progress Software is ranked #24 with an average rating of 8.7. Catchpoint holds a 0.5% mindshare in NMS, compared to Progress Software’s 2.3% mindshare. Additionally, 100% of Catchpoint users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.

Catchpoint

Read 18 Catchpoint reviews

2,373 Views
1,044 Comparison Views

100% willing to recommend

WhatsUp Gold

Read 25 WhatsUp Gold reviews

6,518 Views
3,911 Comparison Views

85% willing to recommend

Catchpoint

WhatsUp Gold

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

WhatsUp Gold and Catchpoint are two prominent tools aimed at network performance monitoring. While users prefer the pricing and support offered by WhatsUp Gold, Catchpoint's superior features make it a valuable choice, despite its higher cost.

Features: WhatsUp Gold is known for its comprehensive network scanning, device discovery, and ease of use. Catchpoint, on the other hand, offers advanced synthetic monitoring, in-depth performance analytics, and sophisticated monitoring capabilities.

Room for Improvement: WhatsUp Gold could enhance its alerting mechanisms, scalability features, and reporting capabilities. Catchpoint users suggest improvements in the complexity of setting up tests, simplifying over-detailed reports, and streamlining the user interface.

Ease of Deployment and Customer Service: WhatsUp Gold is praised for its straightforward deployment process and responsive customer service. Catchpoint's deployment is noted to be more complex, but it compensates with comprehensive customer support.

Pricing and ROI: Users find WhatsUp Gold more cost-effective with a quicker ROI due to lower initial setup costs. Catchpoint, while more expensive, is seen as delivering long-term ROI due to its extensive feature set.

To learn more, read our detailed Catchpoint vs. WhatsUp Gold Report (Updated: March 2026).

Buyer's Guide

Catchpoint vs. WhatsUp Gold

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Catchpoint

Ranking in Application Performance Monitoring (APM) and Observability

40th

Ranking in Network Monitoring Software

57th

Ranking in Cloud Monitoring Software

31st

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Digital Experience Monitoring (DEM) (11th)

WhatsUp Gold

Ranking in Application Performance Monitoring (APM) and Observability

26th

Ranking in Network Monitoring Software

24th

Ranking in Cloud Monitoring Software

21st

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Server Monitoring (15th), IT Infrastructure Monitoring (19th), Configuration Management (20th), Log Management (35th), Network Traffic Analysis (NTA) (10th)

Mindshare comparison

As of March 2026, in the Network Monitoring Software category, the mindshare of Catchpoint is 0.5%, up from 0.4% compared to the previous year. The mindshare of WhatsUp Gold is 2.3%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
WhatsUp Gold	2.3%
Catchpoint	0.5%
Other	97.2%

Network Monitoring Software

Featured Reviews

Henry Mike

Senior Network Engineer at AT&T

Monitoring has delivered proactive issue detection and improves user experience across our apps

The best features Catchpoint offers are Catchpoint Synthetics, Catchpoint API test, Catchpoint Dashboard, and Catchpoint UI. I would like to add that Catchpoint UI is very user-friendly and with a basic introduction, anyone can just get started. When we talk about Catchpoint Dashboard, this is our one-stop shop for all our monitors. It has multiple widgets that display various application performance metrics. We use this feature immensely and it is of great value to our business. When it comes to Catchpoint Synthetics, it enables us to create our synthetic monitoring using Catchpoint. Creating the Synthetics monitors is easy and requires basic knowledge of Selenium and JavaScript. It also allows us to run the test from external, which is the backbone, and internal enterprise nodes. Additionally, Catchpoint provides detailed insights of each request that is involved in the application flow, which helps us in addressing the issue at the request level. With the help of Catchpoint, we are able to address issues before our customers. Our triage time has reduced. We are able to reduce outages and unwanted user incidents. We are able to get to the root cause of the issue efficiently post-implementing Catchpoint monitoring.

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Erik Cheng

Technical Manager at Quan Hung Gourmet

Efficient monitoring with detailed customization, yet complexity remains

The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Catchpoint provides a great amount of information."

"The most valuable features of Catchpoint are basically the transaction monitors on the API and UI."

"This is the most complete monitoring solution that any business can use to better their internet performance, which is quite simple to configure individual monitors for every team member."

"Catchpoint is a great tool in synthetic monitoring, addressing a critical piece of monitoring by providing detailed information on failures and exceptions so teams can focus on resolution instead of making sense of tons of alerts and then addressing the core issue."

"The thing I like most is the tech support in this company, because they have 24/7 chat support. We can chat immediately and ask them about an issue and they keep responding. They create tickets on our behalf and respond."

"The drill-down feature of this product was very good. It allowed us to identify the exact page or area of the site that was causing our customers an issue."

"Catchpoint has everything you could want in a synthetic tool, and many things that you didn't know you wanted but you are ecstatic to have."

"Catchpoint has impacted my organization positively by providing a positive return on investment on proactive monitoring capabilities, adaptability, and being seen as a long-term solution regardless of changes made to the monitored environment."

More Catchpoint pros

"It handles the basics of monitoring."

"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."

"The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless."

"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."

"This is a good, stable network monitoring solution for devices."

"The new version has a lot of improved features."

"The most valuable features are network bandwidth monitoring and monitoring device health."

"The most valuable feature is the auto-discovery function."

More WhatsUp Gold pros

Cons

"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."

"A room for improvement in Catchpoint is that it lacks an automated page updating feature. My company receives all the alerts and notifications it needs, but the page doesn't update automatically. You need to manually refresh the page, so every five minutes you need to refresh it to see the most updated information. If there's an automated page refresh feature, that would help my company. It's a feature that Grafana has. The page auto-refreshes in Grafana, so you don't have to manually refresh the page. If that feature is implemented in Catchpoint, it'll be useful for the users. Another area for improvement in the tool is you have to do a manual task, for example, when you have a notification for a market, you get a zip code that the user could have entered, but if the zip code is incorrect, you have to manually go into Catchpoint and update that parameter, so that manual step is another area in the tool that needs improvement."

"Catchpoint can be improved as it has a complex setup and configuration, and dashboard customization and UX should be improved."

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

"As part of the improvement, there are certain categories, like for the China market, where we face issues."

"Despite Catchpoint being very proactive and user-friendly, I find difficulty with the JavaScript editor."

"if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or which transaction that is impacted. To drill down, we have to click too many things to get the answer."

"The old user version was better, it was more user-friendly."

More Catchpoint cons

"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."

"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."

"Setting up WhatsUp Gold is complicated and not easy because it requires managing SNMP and many complex settings in the devices it's monitoring, and fine-tuning it to fit our needs is also not very easy."

"You have to invest a few days to become an expert in this solution."

"I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy."

"The technical support does not bother to respond."

"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive."

"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."

More WhatsUp Gold cons

Pricing and Cost Advice

"The solution's pricing varies based on services and licensing models."

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

"In terms of licensing fees, I believe they were slightly higher."

"The solution's pricing is comparable to the last tool we were using."

"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."

"This is a well priced solution."

"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."

"The price of WhatsUp Gold is good."

"Pricing is reasonable compared to other products."

"The most valuable feature is the cost compared to other solutions."

"There is a license needed to use WhatsUp Gold."

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."

"I'm not sure, but it's expensive. We don't pay any additional fees."

More WhatsUp Gold pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

20%

Retailer

12%

Real Estate/Law Firm

Comms Service Provider

Manufacturing Company

12%

Financial Services Firm

11%

Government

10%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	12

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	5
Large Enterprise	14

Questions from the Community

What do you like most about Catchpoint?

Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.

See all answers

What is your experience regarding pricing and costs for Catchpoint?

My experience with pricing, setup cost, and licensing is that the cost was very cost-effective and affordable.

See all answers

What needs improvement with Catchpoint?

Catchpoint can be improved as it has a complex setup and configuration, and dashboard customization and UX should be improved.

See all answers

What do you like most about WhatsUp Gold?

The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...

See all answers

What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...

See all answers

What needs improvement with WhatsUp Gold?

It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.

See all answers

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Product Reports

Buyer's Guide

Catchpoint

March 2026

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Buyer's Guide

WhatsUp Gold

February 2026

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Overview

Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.

Learn more at: https://www.catchpoint.com/

Catchpoint

Explore and manage your entire network infrastructure effortlessly with WhatsUp Gold's robust layer 2/3 discovery, creating a detailed interactive map from the edge to the cloud. Monitor devices, wireless controllers, servers, virtual machines, applications, and traffic flows across various environments. Real-time alerts ensure optimal performance, allowing you to meet or exceed SLAs. The platform offers customizable maps, dashboards, and alerts for easy network management. Quickly resolve issues with intuitive workflows, reducing Mean Time to Resolution (MTTR). WhatsUp Gold's integrated log management provides easy visibility and control of device log data, allowing monitoring, filtering, searching, and alerting on syslogs or Windows logs. Archive logs to comply with regulatory requirements and preserve historical data, all through a user-friendly interface. Streamline network monitoring and issue resolution with WhatsUp Gold, making network management efficient and hassle-free.

Progress Software

Sample Customers

Information Not Available

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Buyer's Guide

Catchpoint vs. WhatsUp Gold

March 2026

Free Report: Catchpoint vs. WhatsUp Gold

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