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Catchpoint vs Liquidware Stratusphere UX comparison

Catchpoint and Liquidware are both solutions in the Digital Experience Monitoring (DEM) category. Catchpoint is ranked #12 with an average rating of 8.0, while Liquidware is ranked #8 with an average rating of 8.0. Catchpoint holds a 2.0% mindshare in DEM, compared to Liquidware’s 2.7% mindshare. Additionally, 100% of Catchpoint users are willing to recommend the solution, compared to 100% of Liquidware users who would recommend it.
Catchpoint
Read 14 Catchpoint reviews
  • 1,492 Views
  • 254 Comparison Views
100% willing to recommend
Liquidware Stratusphere UX
Read 3 Liquidware Stratusphere UX reviews
  • 415 Views
  • 415 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 3, 2024

Catchpoint and Liquidware Stratusphere UX are competing products in the digital experience monitoring space. While Catchpoint is preferred for pricing and support, Liquidware Stratusphere UX is superior for advanced features and overall value.

Features: Catchpoint is renowned for its global monitoring network, synthetic monitoring, and real-time alerting capabilities, focusing on performance analytics and actionable insights. Liquidware Stratusphere UX offers user-centric performance metrics, application monitoring, and integration capabilities, providing a comprehensive view of end-user experience and enhancing digital workspace environments.

Ease of Deployment and Customer Service: Catchpoint offers a straightforward deployment process with robust customer support and quick response times. Liquidware Stratusphere UX, though slightly more complex in deployment, provides comprehensive support and onboarding materials, ensuring a smooth experience.

Pricing and ROI: Catchpoint provides competitive pricing with significant ROI through monitoring efficiency and reduced downtime, emphasizing cost-effectiveness in short-term gains. Liquidware Stratusphere UX requires a higher initial investment but delivers substantial long-term ROI by improving end-user productivity and system optimization.

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To learn more, read our detailed Catchpoint vs. Liquidware Stratusphere UX Report (Updated: July 2025).
Buyer's Guide
Catchpoint vs. Liquidware Stratusphere UX
July 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Catchpoint
Ranking in Digital Experience Monitoring (DEM)
12th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Application Performance Monitoring (APM) and Observability (38th), Network Monitoring Software (60th), Cloud Monitoring Software (31st)
Liquidware Stratusphere UX
Ranking in Digital Experience Monitoring (DEM)
8th
Average Rating
8.0
Reviews Sentiment
5.2
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Digital Experience Monitoring (DEM) category, the mindshare of Catchpoint is 2.0%, down from 3.6% compared to the previous year. The mindshare of Liquidware Stratusphere UX is 2.7%, down from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Digital Experience Monitoring (DEM)
 

Featured Reviews

AnmolRai - PeerSpot reviewer
Valuable monitoring features enhance ecommerce experience while improvement needed in region-specific insights
As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive similar data for the China market as we do for North America and Asia Pacific, this would be helpful.
Read full review
Manjit Chakravarty - PeerSpot reviewer
Good performance monitoring, stable, and scalable
The main challenge for this solution is its lack of availability for training and in-depth troubleshooting steps. I have worked as an operations engineer, implementation engineer, and architect in India. However, the solution is not readily available to every customer. For example, if a company purchases a license and implements the solution, the BAU operation team may be unfamiliar with the product. The solution provides some free training and videos on its website, but it could improve its training and support for customers who purchase a license. Additionally, I have found it difficult to get support for production-related issues. The solution could improve its response time for these issues.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Catchpoint's customer service and support are valuable."
"During business hours, it has worked absolutely fine without any issues."
"Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial."
"The drill-down feature of this product was very good. It allowed us to identify the exact page or area of the site that was causing our customers an issue."
"Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn."
"The product's most valuable feature is the ability to identify and troubleshoot network issues."
"The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint. The tool is very useful for monitoring activities."
"The most valuable features of Catchpoint are basically the transaction monitors on the API and UI."
More Catchpoint pros
"I like Stratusphere's login metrics. It lets you drill down to exactly what you want to see."
"There are a lot of customization options, such as creating your own tables and more. You have the option to make whatever you like and see whatever you want."
"Performance monitoring is a valuable feature."
 

Cons

"The product could include global monitoring and predictive analytics to identify widespread issues and cyber threats."
"Catchpoint can be improved by focusing solely on network monitoring."
"It would be great if Catchpoint could incorporate its alerting system instead of relying on separate tools like ServiceNow."
"There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing."
"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."
"As part of the improvement, there are certain categories, like for the China market, where we face issues."
"A large selection of nodes are available but it is a challenge to test reliably in China and the Middle East."
"A room for improvement in Catchpoint is that it lacks an automated page updating feature. My company receives all the alerts and notifications it needs, but the page doesn't update automatically. You need to manually refresh the page, so every five minutes you need to refresh it to see the most updated information. If there's an automated page refresh feature, that would help my company. It's a feature that Grafana has. The page auto-refreshes in Grafana, so you don't have to manually refresh the page. If that feature is implemented in Catchpoint, it'll be useful for the users. Another area for improvement in the tool is you have to do a manual task, for example, when you have a notification for a market, you get a zip code that the user could have entered, but if the zip code is incorrect, you have to manually go into Catchpoint and update that parameter, so that manual step is another area in the tool that needs improvement."
More Catchpoint cons
"The main challenge for this solution is its lack of availability for training and in-depth troubleshooting steps."
"The dashboard is pretty lackluster compared to its competitors. They need to look at the competition and adopt some of those features. Liquidware could make the dashboarding more user-friendly and integrate scripting into the product."
"The time taken by the solution for the data to load should be improved. It was pretty high in some instances. The latency for some stuff to load up was pretty high."
 

Pricing and Cost Advice

"The solution's pricing is comparable to the last tool we were using."
"In terms of licensing fees, I believe they were slightly higher."
"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."
"The solution's pricing varies based on services and licensing models."
"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."
"The price varies depending on our model type and the number of users or devices."
"The license is based on the number of users. I don't know the current prices, but it's around four euros per user monthly. My customers consider it expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
27%
Retailer
15%
Real Estate/Law Firm
11%
Computer Software Company
8%
Computer Software Company
14%
Financial Services Firm
13%
Educational Organization
13%
Healthcare Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Catchpoint?
Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.
See all answers
What is your experience regarding pricing and costs for Catchpoint?
The solution's pricing varies based on services and licensing models. Clients typically see significant operational and cost efficiencies, with time savings estimated between 30% and 40%.
See all answers
What needs improvement with Catchpoint?
As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive simila...
See all answers
What do you like most about Liquidware Stratusphere UX?
There are a lot of customization options, such as creating your own tables and more. You have the option to make whatever you like and see whatever you want.
See all answers
What is your experience regarding pricing and costs for Liquidware Stratusphere UX?
The solution is not too expensive compared to other alternatives.
See all answers
What needs improvement with Liquidware Stratusphere UX?
The time taken by the solution for the data to load should be improved. It was pretty high in some instances. The latency for some stuff to load up was pretty high.
See all answers
 

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Product Reports

Buyer's Guide
Catchpoint
August 2025
Catchpoint reportDownload Catchpoint product report
Buyer's Guide
Digital Experience Monitoring (DEM)
August 2025
Liquidware Stratusphere UX reportDownload Liquidware Stratusphere UX product report
 

Overview

Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.

Learn more at: https://www.catchpoint.com/

Catchpoint

Liquidware Stratusphere UX is a user experience monitoring and diagnostics solution that is designed to give users the tools they need to optimize and control the way they experience their digital workspaces. This solution is an industry leader because it contains many powerful tools that are designed to give administrators the maximum amount of insight into the inner workings of and control over the workspaces that they are charged with overseeing.

Liquidware Stratusphere UX Benefits

Some of the benefits that come from using Liquidware Stratusphere UX include:

  • Access to detailed data any time. Liquidware Stratusphere UX enables users to access critical metrics and data at all times. It is constantly scanning connected systems and culling data from them. This data is always available at the user’s fingertips.
  • Insight into trends and actual user experiences. Liquidware Stratusphere UX’s data collection capabilities focus on collecting data that helps administrators gain an understanding of trends that relate to user behavior. These insights make it possible for administrators to understand where some of the pain points in their digital workspaces may be. Once they have these insights, they can take the steps necessary to remediate without having to burn time and other resources by engaging in trial-and-error testing.
  • Digital workplace experience monitoring tools. Liquidware Stratusphere UX provides administrators with the ability to monitor their digital workspaces on all levels, keeping aware of everything all at once so that no issues catch them by surprise.
  • Maximum flexibility. Liquidware Stratusphere UX supports a number of platform options. Users can deploy physical devices, virtual machines, or a hybrid option.

  • Share data and collaborate on workspace optimization. Administrators and their teams can collaborate on maintaining peak performance in their networks even if they are not in the same place. Data from Liquidware Stratusphere UX can easily be exported and shared as reports with colleagues who may be working remotely.

Liquidware Stratusphere UX Features

When users choose to employ the Liquidware Stratusphere UX solution, they gain access to many different capabilities. These features include:

  • SpotCheck capability. Liquidware Stratusphere UX is designed with tools that enable users to drill down into the infrastructure employed. It gives administrators the ability to find issues they already know about as well as those that are only just beginning to develop. This feature analyzes the entirety of the digital architecture, providing administrators with a complete picture.
  • Machine Boot and Login Breakdown tools. Administrators can utilize these tools to keep track of these two critical functions. If there is any lag when users are attempting to start up their devices or log in, this tool will find it. Users can then diagnose the root cause of the problem and quickly take steps to remedy the issue.
  • Process optimization features. Liquidware Stratusphere UX employs a number of features that enable users to ensure that their digital workspaces run at peak efficiency. One such feature enables administrators to de-prioritize applications that users are not really using. This means that digital resources are being directed toward areas of true need instead of to applications that are not relevant to what the user is doing at the time.
Liquidware
 

Sample Customers

Information Not Available
U.S. Defense Agency, Phoenix Central School District, Homesteaders Life, United Arab Bank, Rolls-Royce
Buyer's Guide
Catchpoint vs. Liquidware Stratusphere UX
July 2025
Free Report: Catchpoint vs. Liquidware Stratusphere UX
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