Liquidware Stratusphere UX vs SysTrack comparison

Liquidware and Lakeside Software are both solutions in the Digital Experience Monitoring (DEM) category. Liquidware is ranked #10 with an average rating of 9.0, while Lakeside Software is ranked #4 with an average rating of 9.5. Liquidware holds a 3.0% mindshare in DEM, compared to Lakeside Software’s 8.9% mindshare. Additionally, 100% of Liquidware users are willing to recommend the solution, compared to 88% of Lakeside Software users who would recommend it.

Liquidware Stratusphere UX

Read 3 Liquidware Stratusphere UX reviews

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679 Comparison Views

100% willing to recommend

SysTrack

Read 11 SysTrack reviews

2,287 Views
2,287 Comparison Views

88% willing to recommend

Liquidware Stratusphere UX

SysTrack

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Executive SummaryUpdated on Nov 3, 2024

SysTrack and Liquidware Stratusphere UX are products in the end-user experience monitoring solutions category. Liquidware Stratusphere UX holds an edge due to its advanced features, while SysTrack is favored for pricing and customer support.

Features: SysTrack provides robust data analytics, extensive insights into endpoint performance, and broad data analysis capabilities. Liquidware Stratusphere UX offers comprehensive diagnostics, deep visibility into user environments, and advanced troubleshooting tools. Each product's features cater to different organizational needs.

Ease of Deployment and Customer Service: Liquidware Stratusphere UX involves a straightforward setup process with strong customer service for smooth integration. SysTrack, while providing broad support, might require more technical expertise during deployment. SysTrack is noted for its responsive customer service, whereas Liquidware's streamlined deployment model minimizes disruption.

Pricing and ROI: SysTrack offers competitive initial costs appealing to cost-conscious buyers, delivering a solid ROI with cost-effective monitoring solutions. Liquidware Stratusphere UX may have a higher upfront cost but provides value through its detailed diagnostics and troubleshooting, leading to a higher perceived ROI for those needing comprehensive visibility.

To learn more, read our detailed Liquidware Stratusphere UX vs. SysTrack Report (Updated: April 2026).

Buyer's Guide

Liquidware Stratusphere UX vs. SysTrack

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Liquidware Stratusphere UX

Ranking in Digital Experience Monitoring (DEM)

10th

Average Rating

8.0

Reviews Sentiment

5.2

Number of Reviews

Ranking in other categories

No ranking in other categories

SysTrack

Ranking in Digital Experience Monitoring (DEM)

4th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2026, in the Digital Experience Monitoring (DEM) category, the mindshare of Liquidware Stratusphere UX is 3.0%, up from 3.0% compared to the previous year. The mindshare of SysTrack is 8.9%, down from 15.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Digital Experience Monitoring (DEM) Mindshare Distribution
Product	Mindshare (%)
SysTrack	8.9%
Liquidware Stratusphere UX	3.0%
Other	88.1%

Digital Experience Monitoring (DEM)

Featured Reviews

Manjit Chakravarty

Solutions Architect at a tech services company with 10,001+ employees

Good performance monitoring, stable, and scalable

The main challenge for this solution is its lack of availability for training and in-depth troubleshooting steps. I have worked as an operations engineer, implementation engineer, and architect in India. However, the solution is not readily available to every customer. For example, if a company purchases a license and implements the solution, the BAU operation team may be unfamiliar with the product. The solution provides some free training and videos on its website, but it could improve its training and support for customers who purchase a license. Additionally, I have found it difficult to get support for production-related issues. The solution could improve its response time for these issues.

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SumitKumar18

Senior SME at Microland Limited

Real-time monitoring and dashboards with cost-saving licensing

SysTrack requires significant improvements. Sometimes clients experience broken links where the service doesn't run on the user's machine, causing outdated data to display. For instance, a machine's last reboot might be inaccurately shown as seven days ago instead of two days ago. Additionally, real-time data syncing issues lead to delays, requiring this to be addressed, as data might be several hours old.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"There are a lot of customization options, such as creating your own tables and more. You have the option to make whatever you like and see whatever you want."

"Stratusphere is a highly scalable solution appropriate for small businesses and large organizations."

"Performance monitoring is a valuable feature."

"I like Stratusphere's login metrics. It lets you drill down to exactly what you want to see."

"SysTrack monitors user experience and represents it in the form of a composite score. The scores are placed on a timeline, so you can see how it has gotten better or worse compared to two weeks ago. It gives you a score at the personal, unit, and organizational levels. For example, the score for my entire organization in SysTrack is 77. It's also effective for monitoring user experience and resources in a VDI environment."

"When a user calls in and says that they are having slowness issues, this tool has the capability to show exactly where the performance issue is. The Resolve feature that they have is very good. It is one of the main features. They are doing a pretty good job with the Resolve feature in terms of showing endpoint performance on various factors."

"Cost-wise, SysTrack has a higher rate than other products, such as Nanoheal, but the features that SysTrack has aren't there in any other product available in the market."

"SysTrack is a BI solution for endpoints; we use it to understand the user experience at the company and user level."

"It is a stable product. I would rate its stability a nine out of ten."

"The Resolve part is valuable. It allows the service desk team to perform a couple of fixes or things to mitigate an incident before it's escalated to L2 or L3. It's a cool feature. If you have the sensor activity for Outlook and something has gone wrong, even the service desk can take those steps."

"This is a great tool, but it's important that system admins have training on the product and use it regularly."

"We have got a good return on investment because it was able to deliver during the pandemic."

More SysTrack pros

Cons

"The dashboard is pretty lackluster compared to its competitors."

"The dashboard is pretty lackluster compared to its competitors. They need to look at the competition and adopt some of those features. Liquidware could make the dashboarding more user-friendly and integrate scripting into the product."

"The main challenge for this solution is its lack of availability for training and in-depth troubleshooting steps."

"The time taken by the solution for the data to load should be improved. It was pretty high in some instances. The latency for some stuff to load up was pretty high."

"Lacks flexibility with regard to licensing."

"The solution lacks AI in its analysis module."

"One thing from a layman's standpoint, the report should be very clear."

"A remote assistance tool is missing in SysTrack, and it could also be enhanced with the additional capabilities of creating customized self-healing sensors."

"If they can integrate some kind of remote administration tool, like the LogMeIn tool, it would be helpful for the DDS team members, as well as for the global team members. We need not search for an additional tool for troubleshooting purposes. Currently, we are using one tool for governance and then we have SysTrack for monitoring the endpoints. There are two tools, and we are spending money on both."

"Sometimes clients experience broken links where the service doesn't run on the user's machine, causing outdated data to display."

"SysTrack requires significant improvements. Sometimes clients experience broken links where the service doesn't run on the user's machine, causing outdated data to display."

"There are a lot of issues with the solution and certain features such as the survey feature and sensors, that don't work well and need to be improved."

More SysTrack cons

Pricing and Cost Advice

"The price varies depending on our model type and the number of users or devices."

"The license is based on the number of users. I don't know the current prices, but it's around four euros per user monthly. My customers consider it expensive."

"If you compare cloud solutions to SysTrack, which is on-premises, then SysTrack is cheaper. If you compare the cost of SysTrack with that of other similar solutions, the cost is similar. For each master server, there's a license. In terms of end user devices, the licenses are sold in multiplications of 10. That's one upfront cost. Once you procure the license, you can use the software for as long as you like. The maintenance is sold on an annual basis. Additional costs are related to hosting and include a SQL server license and Windows server licenses."

"Cost-wise, SysTrack has a higher rate than other products, such as Nanoheal, but the features that SysTrack has aren't there in any other product available in the market."

"It is somewhat expensive."

"It is on a per-device basis. It is not on a per-user basis. I was not much engaged in the licensing piece. I was only a part of the conversation about how we are going to scale up or down, but its price, for sure, is competitive."

"I would rate the solution's pricing a six out of ten."

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Top Industries

By visitors reading reviews

Educational Organization

14%

Healthcare Company

10%

Computer Software Company

Insurance Company

Financial Services Firm

16%

Manufacturing Company

10%

Computer Software Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	1
Large Enterprise	8

Questions from the Community

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What is your experience regarding pricing and costs for SysTrack?

SysTrack is considered an affordable solution. On a scale from one to ten, with ten being very cheap, I would rate it as an eight.

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What needs improvement with SysTrack?

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What is your primary use case for SysTrack?

SysTrack is a digital employee experience platform that we have deployed in our infrastructure without any customized requirements from the client side. Clients seek to reduce the number of service...

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Product Reports

Buyer's Guide

Digital Experience Monitoring (DEM)

May 2026

Download Liquidware Stratusphere UX product report

Buyer's Guide

SysTrack

April 2026

Download SysTrack product report

Overview

Liquidware Stratusphere UX offers a comprehensive approach to monitoring and managing user experience across digital workspaces. It delivers detailed analytics to help optimize and enhance desktop environments.

Liquidware Stratusphere UX is designed for businesses aiming to improve user productivity and IT operations. With its robust analytics platform, it assesses performance metrics, providing insights into the end-user experience. This allows for troubleshooting and resource allocation that enhance digital workspace infrastructure. By capturing endpoint, application, and network data, Stratusphere UX empowers IT administrators to make informed decisions that support operational efficiency and customer satisfaction.

What features does Liquidware Stratusphere UX offer?

Detailed Analytics: Provides in-depth data on user experience and system performance.
Performance Monitoring: Offers real-time monitoring of applications, networks, and devices.
Resource Management: Assists in allocating resources effectively by identifying critical areas.
Historical Analysis: Tracks historical data to identify trends and predict future issues.
Scalability: Designed to support environments of varying sizes with ease.

What are the benefits and ROI of Liquidware Stratusphere UX?

Improved Productivity: By identifying and resolving bottlenecks, user efficiency is enhanced.
Cost Efficiency: Optimizes resource use, reducing unnecessary expenditure.
Enhanced User Satisfaction: Provides reliable performance that aligns with user expectations.
Informed Decision-Making: Extensive data aids in strategic planning and execution.

In industries like healthcare and finance, Liquidware Stratusphere UX is applied to protect sensitive data while maintaining a stable user environment. In educational institutions, it supports remote learning by ensuring seamless access to digital tools. Retail uses it to streamline operations and improve customer service experiences.

Liquidware

SysTrack offers comprehensive digital experience monitoring for IT environments like VDI and user devices. It provides valuable insights into performance, aiding service desk operations and improving efficiency through metrics tracking and data analysis.

Combining advanced tools for endpoint analysis and service optimization, SysTrack empowers organizations to enhance user experiences. Its features like Black Box, Resolve, and data capture improve performance insights, while virtual machine planning and incident mitigation streamline operations. Despite its robust toolkit, challenges exist in integration with third-party tools such as Dynatrace and Power BI. Users advocate for improved dashboards and centralized management consoles to optimize efficiency. Real-time data synchronization remains a focus area for future enhancements.

What are SysTrack's key features?

Black Box and Resolve: Provides critical insights to help diagnose performance issues.
GUI and Data Capture: Enhances endpoint analysis through detailed data collections.
Self-Help and Monitoring Dashboards: Assists service desk operations efficiently.
Virtual Machine Planning: Facilitates better infrastructure utilization and planning.
Automated Incident Mitigation: Streamlines the response to technical problems.
Infrastructure Insights: Aids in license management and cost-saving strategies.

What benefits and ROI should organizations expect?

Enhanced User Experience: Drives operational efficiency through better performance insights.
Reduced Service Desk Load: Enables fewer needed resources for support functions.
Cost Savings: Optimizes resources, reducing overall expenses.
Real-Time Performance Monitoring: Keeps operations smooth with continuous status updates.

SysTrack is widely adopted in industries needing to monitor digital employee experience within VDI environments. Organizations with large-scale deployments, such as those managing thousands of users, benefit significantly from its telemetry and infrastructure performance tracking capabilities. It supports reducing service-related challenges through its comprehensive analysis and proactive insights.

Lakeside Software

Sample Customers

U.S. Defense Agency, Phoenix Central School District, Homesteaders Life, United Arab Bank, Rolls-Royce

HONDA, TATA, General Mills, Ford, Kellogg's, Air Canada

Buyer's Guide

Liquidware Stratusphere UX vs. SysTrack

April 2026

Free Report: Liquidware Stratusphere UX vs. SysTrack

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