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Camunda vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Camunda delivers cost-effective, stable solutions enhancing productivity, reducing operational expenses, and offering comprehensive process coverage for large enterprises.
Sentiment score
7.0
Salesforce Platform improves efficiency and revenue, reduces silos, and boosts productivity, with ROI evident through increased revenue and time savings.
Salesforce saved about 40% to 50% of my time by allowing me to manage and maintain client data and account progress.
Independent Business Consultant at Freelance
In terms of productivity, my ROI is definitely at an eight or nine out of a scale of one to ten.
Solution Architect And Senior Consultant at Keysight Technologies
 

Customer Service

Sentiment score
6.3
Camunda's customer service is praised for helpfulness and expertise, though some mention challenges with complexity and regional support.
Sentiment score
6.8
Salesforce support is praised for responsiveness and collaboration but mixed ratings exist due to some preferring internal resources.
AWS provides the best support, followed by Microsoft, and then Google.
Chief Technology Officer at Looplex SA
They really understand deeply and in detailed fashion the solution.
Owner at a tech services company with 1-10 employees
They provide better support for the enterprise edition.
Technical and Solution Architect at Freelance
 

Scalability Issues

Sentiment score
7.0
Camunda excels in scalability using modern tools but faces database challenges; improvements are noted in documentation and setup.
Sentiment score
7.7
Salesforce Platform offers scalable solutions for all company sizes, although customization is key to managing its feature-rich environment.
Camunda offers a high level of scalability, especially when using its SaaS model, which manages and scales implementations automatically.
Technical and Solution Architect at Freelance
ECS and Fargate make horizontal scalability very easy.
Chief Technology Officer at Looplex SA
They have that REST layer, REST APIs layer that makes it easy to integrate and make it part of a microservices ecosystem and APIs.
Owner at a tech services company with 1-10 employees
Salesforce's scalability was not a problem.
Independent Business Consultant at Freelance
Salesforce Platform is absolutely scalable for us.
Director at GenRocket
We are using it globally in thirty countries.
Sr. Vice President and Business Head at a computer software company with 10,001+ employees
 

Stability Issues

Sentiment score
7.8
Camunda is highly rated for stability, with minimal bugs, and performs efficiently in various production environments even under load.
Sentiment score
8.1
Salesforce Platform is stable and reliable, with minimal issues, maintaining high performance and receiving strong user ratings for stability.
There haven't been any significant outages in my experience with Camunda.
Technical and Solution Architect at Freelance
We were not really concerned about the performance on the process itself because it was super simple, super straightforward, and it did not present itself as a bottleneck, nor did we feel it was adding additional time in the execution.
Owner at a tech services company with 1-10 employees
On occasion, we had to log in and out frequently, open tickets with our IT team for account reconfiguration, or request permissions to access the system.
Independent Business Consultant at Freelance
We have never had any problems with it.
Sr. Vice President and Business Head at a computer software company with 10,001+ employees
It is definitely very stable.
Solution Architect And Senior Consultant at Keysight Technologies
 

Room For Improvement

Camunda needs better customization, programming language integration, scalability, and AWS support, with enhanced documentation and performance improvements.
Salesforce faces integration, cost, and customization challenges with inadequate reporting, UI issues, costly storage, and limited search functionality.
More open documentation would be beneficial to understand the deployment process better and facilitate easier setup.
Technical and Solution Architect at Freelance
There is an issue where, in some situations, I need to scale up by observing both CPU and memory usage of containers, yet under the current options available at Amazon, this is not possible.
Chief Technology Officer at Looplex SA
Since they made the move to cloud deployment in a more SaaS-oriented way, they do not invest too much in the community version.
Owner at a tech services company with 1-10 employees
Salesforce could improve by adding more capabilities to the dashboard, such as additional fields for more filters and more control over what I would like to see.
Account Manager at Red Hat
Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events.
Independent Business Consultant at Freelance
Using AI extensively to make the platform easier to use would also be beneficial.
Director at GenRocket
 

Setup Cost

Camunda's pricing is competitive, but costly for small businesses; enterprise edition offers advanced features and support options.
Salesforce Platform is costly but valued for features; pricing varies, necessitating careful evaluation to manage expenses effectively.
AWS pricing is very competitive compared to Azure and cheap compared to Google.
Chief Technology Officer at Looplex SA
There is a licensing cost for using the SaaS model and Enterprise edition of Camunda.
Technical and Solution Architect at Freelance
Salesforce Platform may be on the expensive side.
Director at GenRocket
It is on the expensive side, unfortunately.
Solution Architect And Senior Consultant at Keysight Technologies
 

Valuable Features

Camunda is valued for its flexibility, open-source customization, user-friendly interface, and effective management of complex processes.
Salesforce Platform excels in scalability, customization, integration, analytics, and low-code development, enhancing productivity with automation and real-time insights.
EC2 makes scaling horizontally incredibly easy, especially when working under the ECS service.
Chief Technology Officer at Looplex SA
Camunda's support for BPMN 2.0 is a great advantage because it allows us to have a common language to discuss technology and business in the same perspective.
Owner at a tech services company with 1-10 employees
The biggest difference between Camunda and Bonita might be that Camunda is simpler and more flexible for setting.
Technical Director / Project Manager at I-way
This integration allows us to manage customers from all aspects in one place, providing a clear view.
Senior Acount Executive for Financial Services at a tech vendor with 5,001-10,000 employees
The biggest benefit is seamless usage in terms of an easy-to-use interface and GUI that makes it easy to interact with the entire platform and generate reports effortlessly.
Solution Architect And Senior Consultant at Keysight Technologies
Salesforce offers control over the opportunities to see where we are and gives me high-level dashboards on each opportunity stage.
Account Manager at Red Hat
 

Categories and Ranking

Camunda
Ranking in Business Orchestration and Automation Technologies
3rd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
78
Ranking in other categories
Business Process Design (1st), Business Process Management (BPM) (1st), Process Automation (1st), AI Software Development (2nd), AI Customer Support (8th), AI IT Support (6th)
Salesforce Platform
Ranking in Business Orchestration and Automation Technologies
12th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
97
Ranking in other categories
PaaS Clouds (9th), Mobile Development Platforms (3rd), Rapid Application Development Software (6th), Low-Code Development Platforms (6th), No-Code Development Platforms (2nd)
 

Mindshare comparison

As of January 2026, in the Business Orchestration and Automation Technologies category, the mindshare of Camunda is 13.6%, up from 13.2% compared to the previous year. The mindshare of Salesforce Platform is 3.4%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Orchestration and Automation Technologies Market Share Distribution
ProductMarket Share (%)
Camunda13.6%
Salesforce Platform3.4%
Other83.0%
Business Orchestration and Automation Technologies
 

Featured Reviews

CristianoGomes - PeerSpot reviewer
Owner at a tech services company with 1-10 employees
Supports long-running asynchronous processes effectively but has not evolved much in recent years
I think Camunda is focusing too much on the SaaS offering right now and not much on improving and developing the product itself. I did not see any innovations on that aspect, especially for the open-source version. I was making some tests recently and the tool seemed pretty much the same as it was three or four years ago. Since they made the move to cloud deployment in a more SaaS-oriented way, they do not invest too much in the community version. To be honest, it did not change much from the Activiti initial version. Activiti was pretty much what Camunda is today. They invested a lot on Zeebe and made it the engine for their SaaS cloud version. Camunda itself, the embedded engine, did not evolve too much. They could invest more on that.
Sharmila-K - PeerSpot reviewer
Cloud Transformations and Infrastructure Delivery Manager at a university with 10,001+ employees
Integration processes improve but scripting requires effort
The updates, pricing part, and upgrades to the products are some of the most valuable features with the Salesforce Platform.With the Salesforce Platform, I have minimal experience of approximately one and a half years. I get minimal exposure, once every three or two months, especially during holidays. The Salesforce Platform is connected to the cloud, which is beneficial. When it is integrated with different tools such as Microsoft BI Analytics, it helps us analyze much better. Currently, the integration itself is tricky as we have to use extensive scripting. It should be more of a plug-in and use solution. That is the only issue I see, but otherwise, I appreciate it.
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Top Industries

By visitors reading reviews
Financial Services Firm
26%
Computer Software Company
12%
Insurance Company
6%
Government
6%
Financial Services Firm
12%
Government
10%
Manufacturing Company
9%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise15
Large Enterprise29
By reviewers
Company SizeCount
Small Business39
Midsize Enterprise26
Large Enterprise39
 

Questions from the Community

How does Bonita compare with Camunda Platform?
One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With Bonita, you can build the entire mechanism using the GUI, it’s that simple. You c...
Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...
Which would you choose - Camunda Platform or Apache Airflow?
Camunda Platform allows for visual demonstration and presentation of business process flows. The flexible Java-based option was a big win for us and allows for the integration of microservices very...
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
 

Comparisons

 

Also Known As

Camunda BPM
Salesforce1, Force.com, Salesforce App Cloud
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

24 Hour Fitness, Accruent, AT&T Inc., Atlassian, CSS Insurance, Deutsche Telekom, Generali, Provinzial NordWest Insurance Services, Swisscom AG, U.S. Department of Veterans Affairs, VHV Group, Zalando
ADP
Find out what your peers are saying about Camunda vs. Salesforce Platform and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.