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Camunda vs IBM Business Automation Workflow comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Camunda delivers cost-effective, stable solutions enhancing productivity, reducing operational expenses, and offering comprehensive process coverage for large enterprises.
Sentiment score
7.6
IBM Business Automation Workflow enhances efficiency, reduces costs, and accelerates digital transformation for improved ROI and user experience.
Initially performed manually, workflows now provide a better user experience and increased efficiency.
Senior Systems Developer at a healthcare company with 5,001-10,000 employees
 

Customer Service

Sentiment score
6.3
Camunda's customer service is praised for helpfulness and expertise, though some mention challenges with complexity and regional support.
Sentiment score
5.9
IBM Business Automation Workflow's support has mixed reviews, but many find value once acquainted with their processes.
AWS provides the best support, followed by Microsoft, and then Google.
Chief Technology Officer at Looplex SA
They really understand deeply and in detailed fashion the solution.
Owner at a tech services company with 1-10 employees
They provide better support for the enterprise edition.
Technical and Solution Architect at Freelance
If the solution is readily available to IBM support team, they provide it instantly.
Unit Head System Implementor at Allied Bank Limited
IBM provides long-term support and maintains a traditionally good customer-vendor relationship.
Deputy CEO, CIO at a insurance company with 51-200 employees
 

Scalability Issues

Sentiment score
7.0
Camunda excels in scalability using modern tools but faces database challenges; improvements are noted in documentation and setup.
Sentiment score
7.8
IBM Business Automation Workflow is highly scalable, supporting extensive transactions, concurrent users, and both cloud and on-premises deployments.
Camunda offers a high level of scalability, especially when using its SaaS model, which manages and scales implementations automatically.
Technical and Solution Architect at Freelance
ECS and Fargate make horizontal scalability very easy.
Chief Technology Officer at Looplex SA
They have that REST layer, REST APIs layer that makes it easy to integrate and make it part of a microservices ecosystem and APIs.
Owner at a tech services company with 1-10 employees
We are implementing load balancing and horizontal scalability.
Unit Head System Implementor at Allied Bank Limited
We can manage the license usage and scale our environment while optimizing license use.
Deputy CEO, CIO at a insurance company with 51-200 employees
 

Stability Issues

Sentiment score
7.8
Camunda is highly rated for stability, with minimal bugs, and performs efficiently in various production environments even under load.
Sentiment score
7.6
IBM Business Automation Workflow is stable, with minor bugs, improving over time; users rate stability highly due to IBM's robust infrastructure.
There haven't been any significant outages in my experience with Camunda.
Technical and Solution Architect at Freelance
We were not really concerned about the performance on the process itself because it was super simple, super straightforward, and it did not present itself as a bottleneck, nor did we feel it was adding additional time in the execution.
Owner at a tech services company with 1-10 employees
Outside of these maintenance periods, the environment is quite stable.
Senior Systems Developer at a healthcare company with 5,001-10,000 employees
 

Room For Improvement

Camunda needs better customization, programming language integration, scalability, and AWS support, with enhanced documentation and performance improvements.
IBM Business Automation Workflow needs improved integration, usability, cloud features, and support to enhance user experience and modernize the platform.
More open documentation would be beneficial to understand the deployment process better and facilitate easier setup.
Technical and Solution Architect at Freelance
There is an issue where, in some situations, I need to scale up by observing both CPU and memory usage of containers, yet under the current options available at Amazon, this is not possible.
Chief Technology Officer at Looplex SA
Since they made the move to cloud deployment in a more SaaS-oriented way, they do not invest too much in the community version.
Owner at a tech services company with 1-10 employees
Many developments are focused on AI, LLM models, and data science.
Unit Head System Implementor at Allied Bank Limited
IBM Business Automation Workflow could be more intuitive, with more advanced low-code features and services definition.
Deputy CEO, CIO at a insurance company with 51-200 employees
Code management lacks merging capabilities.
Senior Systems Developer at a healthcare company with 5,001-10,000 employees
 

Setup Cost

Camunda's pricing is competitive, but costly for small businesses; enterprise edition offers advanced features and support options.
IBM Business Automation Workflow is costly but offers high-quality features, flexible licensing, and worthwhile enterprise-level capabilities.
AWS pricing is very competitive compared to Azure and cheap compared to Google.
Chief Technology Officer at Looplex SA
There is a licensing cost for using the SaaS model and Enterprise edition of Camunda.
Technical and Solution Architect at Freelance
It is not a cheap license but in line with expectations for such software.
Deputy CEO, CIO at a insurance company with 51-200 employees
The price of IBM Business Automation Workflow is on the higher side compared to the features it offers.
Senior Systems Developer at a healthcare company with 5,001-10,000 employees
 

Valuable Features

Camunda is valued for its flexibility, open-source customization, user-friendly interface, and effective management of complex processes.
IBM Business Automation Workflow offers agile, user-friendly workflow solutions with RPA integration, enhancing collaboration, customization, and AI-driven processes.
EC2 makes scaling horizontally incredibly easy, especially when working under the ECS service.
Chief Technology Officer at Looplex SA
Camunda's support for BPMN 2.0 is a great advantage because it allows us to have a common language to discuss technology and business in the same perspective.
Owner at a tech services company with 1-10 employees
The biggest difference between Camunda and Bonita might be that Camunda is simpler and more flexible for setting.
Technical Director / Project Manager at I-way
The system is fully customizable, very resilient, and fault-tolerant.
Unit Head System Implementor at Allied Bank Limited
It assisted in making users concentrate on the process flow rather than just features.
Deputy CEO, CIO at a insurance company with 51-200 employees
It offers robust workflow features and, despite being a low-code tool, provides extensive customization options.
Senior Systems Developer at a healthcare company with 5,001-10,000 employees
 

Categories and Ranking

Camunda
Ranking in Business Process Management (BPM)
1st
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
78
Ranking in other categories
Business Process Design (1st), Process Automation (1st), Business Orchestration and Automation Technologies (3rd), AI Software Development (2nd), AI Customer Support (8th), AI IT Support (6th)
IBM Business Automation Wor...
Ranking in Business Process Management (BPM)
12th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Business Process Management (BPM) category, the mindshare of Camunda is 9.9%, down from 21.5% compared to the previous year. The mindshare of IBM Business Automation Workflow is 1.7%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
Camunda9.9%
IBM Business Automation Workflow1.7%
Other88.4%
Business Process Management (BPM)
 

Featured Reviews

CristianoGomes - PeerSpot reviewer
Owner at a tech services company with 1-10 employees
Supports long-running asynchronous processes effectively but has not evolved much in recent years
I think Camunda is focusing too much on the SaaS offering right now and not much on improving and developing the product itself. I did not see any innovations on that aspect, especially for the open-source version. I was making some tests recently and the tool seemed pretty much the same as it was three or four years ago. Since they made the move to cloud deployment in a more SaaS-oriented way, they do not invest too much in the community version. To be honest, it did not change much from the Activiti initial version. Activiti was pretty much what Camunda is today. They invested a lot on Zeebe and made it the engine for their SaaS cloud version. Camunda itself, the embedded engine, did not evolve too much. They could invest more on that.
Ateeq Rehman - PeerSpot reviewer
Unit Head System Implementor at Allied Bank Limited
Customizable features empower seamless workflow automation
The system is fully customizable, very resilient, and fault-tolerant. We have first-line support from IBM, so there are no issues. We have integrations with different banks, ERP systems, and other human resource management systems by integrating through different systems. It provides many ways to integrate, and we are utilizing it effectively.
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Top Industries

By visitors reading reviews
Financial Services Firm
26%
Computer Software Company
12%
Insurance Company
6%
Government
6%
Financial Services Firm
31%
Computer Software Company
8%
Insurance Company
7%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise15
Large Enterprise29
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise16
 

Questions from the Community

How does Bonita compare with Camunda Platform?
One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With Bonita, you can build the entire mechanism using the GUI, it’s that simple. You c...
Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...
Which would you choose - Camunda Platform or Apache Airflow?
Camunda Platform allows for visual demonstration and presentation of business process flows. The flexible Java-based option was a big win for us and allows for the integration of microservices very...
Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What is your experience regarding pricing and costs for IBM Business Automation Workflow?
The price of IBM Business Automation Workflow is on the higher side compared to the features it offers.
What needs improvement with IBM Business Automation Workflow?
Code management lacks merging capabilities. If parallel development requires merging, improvements in this area would be beneficial. Additionally, the user interface could be more visually appealin...
 

Also Known As

Camunda BPM
Business Automation Workflow
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

24 Hour Fitness, Accruent, AT&T Inc., Atlassian, CSS Insurance, Deutsche Telekom, Generali, Provinzial NordWest Insurance Services, Swisscom AG, U.S. Department of Veterans Affairs, VHV Group, Zalando
Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil
Find out what your peers are saying about Camunda vs. IBM Business Automation Workflow and other solutions. Updated: December 2025.
880,435 professionals have used our research since 2012.