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CA Unified Communications Monitor vs DX Spectrum comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Unified Communications M...
Ranking in Network Monitoring Software
104th
Ranking in IT Infrastructure Monitoring
76th
Average Rating
6.6
Number of Reviews
2
Ranking in other categories
Unified Communications Monitoring (5th)
DX Spectrum
Ranking in Network Monitoring Software
20th
Ranking in IT Infrastructure Monitoring
18th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
117
Ranking in other categories
Network Management Applications (7th), Network Troubleshooting (6th), DX NetOps (1st)
 

Mindshare comparison

As of June 2025, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.1%, up from 0.1% compared to the previous year. The mindshare of DX Spectrum is 0.9%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

itarchit489981 - PeerSpot reviewer
Good end-to-end voice quality monitoring and offers valuable features
The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.
DickBaker - PeerSpot reviewer
An all-inclusive monitoring solution that adapts to emerging technologies
The product helps to correlate events.  The solution's most valuable features are its integration with Broadcom tools and scalability. DX Spectrum needs better documentation on its complex features.  I have been using the product since 2005.  I rate DX Spectrum's stability an eight point five…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the solution to meet the needs of the customer."
"Good end-to-end monitoring"
"It's a good tool. It's simple to do the configuration."
"It creates transparency and makes everything work by being more transparent."
"It is very stable. We have not had any major issues in over 10 years."
"The Spectrum tool improved our network assurance levels for our business units."
"The most valuable feature is the event correlation mechanism."
"Allows us to have a single console/notification point, with the alarms of all the tools that we use for monitoring."
"The Global Collections are what I found to be most valuable. With the Global Collections, you're able to organize and categorize devices into "folders," or functional groups and categories, so that it doesn't matter which SpectroSERVER those devices are on."
"The most valuable feature is the ability to put health checks in place not only for the infrastructure but for some of the services that are on top of the infrastructure."
 

Cons

"The solution should have automatic baseline detection."
"All the features and functions of the solution can be improved."
"DX Spectrum should have an automatic ticketing mechanism with ServiceNow."
"I would like to see better scalability, and maybe, a more intuitive user interface. ​"
"Technical support for this product is not so good. It needs improvement."
"It's not a great performance management tool. Its reporting capabilities are not very good at all."
"We have a lot of different monitoring tools in the background, so orchestration has been a little bit of a challenge."
"It needs better integration with other CA products."
"The CA Technologies sales team destroyed their relationship with our business units."
"Event correlation only works on one server, rather than on all of the servers in the same cluster environment."
 

Pricing and Cost Advice

Information not available
"It’s a great tool, but an expensive one. Learn how to use it properly."
"The price is good enough to expect an ideal solution. It's expensive."
"DX Spectrum's pricing is neither expensive nor cheap."
"Since the acquisition by Broadcom, we have not had such a good experience with licensing and pricing. Since they were bought by Broadcom, every sales contract is getting complicated. It's very complicated, and it's much more expensive than before. It's not a good pricing strategy from Broadcom."
"Spectrum is expensive."
"The product, support, and maintenance are all expensive, which is another reason that we are switching to another solution."
"In general, the license cost will be about 30% of the total TCO for this tool (hardware/support team, OS costs, and OS management)."
"The cost of some of these products are a little cost prohibitive, which is unfortunate. We have to find lower cost solutions for some of the things that we have to pull in. For the most part, CA has capabilities in pretty much everything that you would need. You just have to figure out where are you going to spend the most money for what you have to actually get done. You can do all these things but, which ones do you have to do? And that's hard to choose sometimes because you want to do them all."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
20%
Computer Software Company
13%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about DX Spectrum?
The solution's most valuable features are its integration with Broadcom tools and scalability.
What is your experience regarding pricing and costs for DX Spectrum?
The price of DX Spectrum is not competitive when compared to other solutions, such as SolarWinds. The high price has caused us to lose many deals.
What needs improvement with DX Spectrum?
I would like to see improvements in making the interface more user-friendly. Many people find it not simple to use. One of the common customer complaints is about the alarm notifications. Currently...
 

Comparisons

No data available
 

Also Known As

CA UC Monitor
CA Spectrum
 

Overview

 

Sample Customers

BBVA Compass
National Informatics Centre India, Banese, Olympus, AlphaServe Technologies, Sicredi
Find out what your peers are saying about CA Unified Communications Monitor vs. DX Spectrum and other solutions. Updated: May 2025.
857,162 professionals have used our research since 2012.