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CA Unified Communications Monitor vs DX Performance Management comparison

CA Unified Communications Monitor and DX Performance Management are both solutions in the Network Monitoring Software category. CA Unified Communications Monitor is ranked #102, while DX Performance Management is ranked #57 with an average rating of 8.5. CA Unified Communications Monitor holds a 0.1% mindshare in NMS, compared to DX Performance Management’s 0.2% mindshare. Additionally, 50% of CA Unified Communications Monitor users are willing to recommend the solution, compared to 96% of DX Performance Management users who would recommend it.
CA Unified Communications M...
Read 2 CA Unified Communications Monitor reviews
  • 181 Views
  • 135 Comparison Views
50% willing to recommend
DX Performance Management
Read 32 DX Performance Management reviews
  • 428 Views
  • 257 Comparison Views
96% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

CA Unified Communications Monitor and DX Performance Management compete in communication and performance monitoring software. DX Performance Management often has an advantage because of its extensive features and value.

Features: CA Unified Communications Monitor provides detailed analytics for unified communications, customizable alerts, and integration with telecommunication infrastructures. DX Performance Management includes features for comprehensive network health monitoring, anomaly detection, and advanced reporting capabilities.

Room for Improvement: CA Unified Communications Monitor could benefit from enhancing its integration capabilities with non-communication network components, improving its user interface for ease of use, and expanding its analytics features. DX Performance Management can improve by simplifying its deployment process, offering more cost-effective solutions for smaller businesses, and providing more intuitive dashboards.

Ease of Deployment and Customer Service: CA Unified Communications Monitor is praised for its straightforward deployment, catering to enterprises requiring a seamless setup, and offers reliable customer service. DX Performance Management provides sophisticated deployment options that integrate complex systems and backs these with comprehensive support services, crucial for companies needing extensive assistance.

Pricing and ROI: CA Unified Communications Monitor typically requires a lower initial investment, appealing to organizations focused on specific communication monitoring needs, delivering quick ROI. DX Performance Management, with potentially higher upfront costs, offers significant ROI through extensive performance insights and improvements in network efficiencies.

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Buyer's Guide
CA Unified Communications Monitor vs. DX Performance Management
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Unified Communications M...
Ranking in Network Monitoring Software
102nd
Average Rating
6.6
Number of Reviews
2
Ranking in other categories
Unified Communications Monitoring (5th), IT Infrastructure Monitoring (71st)
DX Performance Management
Ranking in Network Monitoring Software
57th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
32
Ranking in other categories
Infrastructure Capacity Planning (2nd), DX NetOps (2nd)
 

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.1%, up from 0.1% compared to the previous year. The mindshare of DX Performance Management is 0.2%, down from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

itarchit489981 - PeerSpot reviewer
Good end-to-end voice quality monitoring and offers valuable features
The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.
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Sandip Kheni - PeerSpot reviewer
The vertical database loads faster than any other product available
We experience disconnections between the solutions own components. In the last five years, there have been many intermittent connection issues with the four components and we still don't know the reasons. The solution has issues when loading groups that have been created in the application interfaces. It would be nice to have a mobile application. In the current industry and technical word, the mobile phone is the only thing that is always in your hands. Other Broadcom products have mobile applications but the solution doesn't offer one. It would be great to view device parameters and view or download graphs from a mobile device.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the solution to meet the needs of the customer."
"Good end-to-end monitoring"
"Great dashboards and good integration with other solutions."
"We have been able to get a little bit better at seeing more things in real time and more just in time, so we're less reactionary."
"One feature I like about CA Performance Management is the certification of the devices."
"You can create intelligent alerts so you have enough time to replace the router or interface before it's full. The same is applicable for CBQoS channels.​"
"I can get it to run a report showing, for instance, what root drives are in the critical range in terms of being full, like 90 percent full, and disseminate that information to the other areas of the organization."
"Downloads and records are the most valuable features."
"The capability where not only the traditional SNMP information is captured but also the netflow data; who is consuming the data on the WAN, and voice-related information, is helpful. The voice quality makes it very easy for first- and second-line operators to see where the issue is, and who is impacted."
"My sales representative, I would not trade him in for the world. He has done a really good job. I am really happy with him.​"
More DX Performance Management pros
 

Cons

"All the features and functions of the solution can be improved."
"The solution should have automatic baseline detection."
"For CA PM, there should be a way of easily migrating the reports coming from eHealth going to CA Performance Center, since CA PC is replacing eHealth."
"It could be a little easier to integrate new metrics."
"I have mixed feeling about the scalability. I feel like there are things which are being put into UIM right now that are not being included in Performance Center that we need to see in Performance Center. We are kind of being driven to buy UIM, and I can't justify it.​"
"Spectrum's topology view sometimes does not rebuild automatically when a device is shut down and reconnected."
"It would be helpful if CA provided online training for its customers."
"We experience disconnections between the solutions own components."
"It needs role-based administration."
"This solution's implementation process could be quicker. They could also optimize the hardware requirements."
More DX Performance Management cons
 

Pricing and Cost Advice

Information not available
"We were looking at other vendors in the marketplace for NetFlow, and CA just beat everybody else in price, cost, and the size to implement. ​"
"Do your homework and know how many devices you will be managing out of the gate. Be sure to project what your growth will be each year."
"I like the licensing model because it's device-based."
"They should provide more scalable licensing for the product."
"The tool's pricing is based on the number of network devices."
"We purchase a license to use the solution every three years and we have multiple contracts. They have been increasing the price annually. We have a baseline for three years and then we need to pay the difference from the baseline, and we are in the process of negotiating a new price for all the licenses we need. The price overall is affordable."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
30%
Computer Software Company
12%
Manufacturing Company
9%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about DX Performance Management?
The tool helps us understand network performance.
See all answers
What is your experience regarding pricing and costs for DX Performance Management?
The tool's pricing is based on the number of network devices.
See all answers
What needs improvement with DX Performance Management?
Spectrum's topology view sometimes does not rebuild automatically when a device is shut down and reconnected. It requires manual discovery and rebuilding of the topology, which I hope can be improved.
See all answers
 

Comparisons

No data available
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IBM SevOne Network Performance Management (NPM) vs DX Performance Management
Compared 42% of the time
SolarWinds AppOptics vs DX Performance Management Logo
SolarWinds AppOptics vs DX Performance Management
Compared 30% of the time
DX Spectrum vs DX Performance Management Logo
DX Spectrum vs DX Performance Management
Compared 28% of the time
More DX Performance Management Competitors
 

Product Reports

Buyer's Guide
Network Monitoring Software
April 2025
CA Unified Communications Monitor reportDownload CA Unified Communications Monitor product report
Buyer's Guide
DX Performance Management
April 2025
DX Performance Management reportDownload DX Performance Management product report
 

Also Known As

CA UC Monitor
CA Performance Management
 

Overview

CA Unified Communications Monitor is a unified communications monitoring solution that evaluates and reports on the network’s support of real-time applications in multi-vendor environments, so that Network Administrators can optimize the network’s quality of service and end user experience.

Broadcom

CA Performance Management is a comprehensive and highly scalable network performance monitoring and analytics platform. It was built to meet the unique demands of big data and modern networks architectures, including highly dynamic and complex hybrid cloud and software-defined networks (SDN).

The platform is design to reduce complexity inherent in modern networks built across numerous technology stacks through advanced network performance monitoring and relationship mapping for improved operational assurance.

Combined with CA Virtual Network Assurance, the platform extends operator visibility through advanced discovery and network performance monitoring of highly sensitive cloud and multi-layered SDN networks and service chains.

Broadcom
 

Sample Customers

BBVA Compass
Jack Henry & Assoc, Target, CenturyLink, Bell Canada, BrightHouse Networks, Telus, Unisys, Verizon, Southern California Edison, GEICO, Fidelity Investments, Wells Fargo, American Family Insurance Group, Deutsche Telekom AG 
Buyer's Guide
CA Unified Communications Monitor vs. DX Performance Management
April 2025
Free Report: CA Unified Communications Monitor vs. DX Performance Management
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