CA Unified Communications Monitor vs DX Performance Management comparison

CA Unified Communications Monitor and DX Performance Management are both solutions in the Network Monitoring Software category. CA Unified Communications Monitor is ranked #88, while DX Performance Management is ranked #45 with an average rating of 9.0. CA Unified Communications Monitor holds a 0.5% mindshare in NMS, compared to DX Performance Management’s 0.6% mindshare. Additionally, 50% of CA Unified Communications Monitor users are willing to recommend the solution, compared to 96% of DX Performance Management users who would recommend it.

CA Unified Communications M...

Read 2 CA Unified Communications Monitor reviews

2,146 Views
1,481 Comparison Views

50% willing to recommend

DX Performance Management

Read 32 DX Performance Management reviews

3,362 Views
2,555 Comparison Views

96% willing to recommend

CA Unified Communications M...

DX Performance Management

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Executive SummaryUpdated on Oct 10, 2024

CA Unified Communications Monitor and DX Performance Management compete in communication and performance monitoring software. DX Performance Management often has an advantage because of its extensive features and value.

Features: CA Unified Communications Monitor provides detailed analytics for unified communications, customizable alerts, and integration with telecommunication infrastructures. DX Performance Management includes features for comprehensive network health monitoring, anomaly detection, and advanced reporting capabilities.

Room for Improvement: CA Unified Communications Monitor could benefit from enhancing its integration capabilities with non-communication network components, improving its user interface for ease of use, and expanding its analytics features. DX Performance Management can improve by simplifying its deployment process, offering more cost-effective solutions for smaller businesses, and providing more intuitive dashboards.

Ease of Deployment and Customer Service: CA Unified Communications Monitor is praised for its straightforward deployment, catering to enterprises requiring a seamless setup, and offers reliable customer service. DX Performance Management provides sophisticated deployment options that integrate complex systems and backs these with comprehensive support services, crucial for companies needing extensive assistance.

Pricing and ROI: CA Unified Communications Monitor typically requires a lower initial investment, appealing to organizations focused on specific communication monitoring needs, delivering quick ROI. DX Performance Management, with potentially higher upfront costs, offers significant ROI through extensive performance insights and improvements in network efficiencies.

To learn more, read our detailed CA Unified Communications Monitor vs. DX Performance Management Report (Updated: June 2026).

Buyer's Guide

CA Unified Communications Monitor vs. DX Performance Management

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CA Unified Communications M...

Ranking in Network Monitoring Software

88th

Average Rating

6.6

Number of Reviews

Ranking in other categories

Unified Communications Monitoring (3rd), IT Infrastructure Monitoring (61st)

DX Performance Management

Ranking in Network Monitoring Software

45th

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Infrastructure Capacity Planning (1st), DX NetOps (2nd)

Mindshare comparison

As of July 2026, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.5%, up from 0.2% compared to the previous year. The mindshare of DX Performance Management is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
DX Performance Management	0.6%
CA Unified Communications Monitor	0.5%
Other	98.9%

Network Monitoring Software

Featured Reviews

itarchit489981

IT Architect at a comms service provider with 10,001+ employees

Good end-to-end voice quality monitoring and offers valuable features

The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.

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reviewer1810893

Senior IT Operations Specialist at a financial services firm with 5,001-10,000 employees

Flexibility and detailed performance stats enable effective network monitoring

Spectrum is very good at monitoring all network faults and configurations. It enables me to take action based on network issues. The Performance Management provides detailed network performance stats, including CPU, memory, and interface bandwidth. Additionally, Spectrum is flexible and allows me to organize and treat devices uniquely without impacting other devices.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Good end-to-end monitoring"

"For us, it's very key to know the voice quality of the total solution, which is based on many components across many domains."

"We use the solution to meet the needs of the customer."

"It is the gathering of the whole performance data in our environment and our network environment, for us and our customers."

"It's a solution which is highly recommended."

"I think the product has matured a lot, and I’m impressed with CA when I hear about new features."

"With this solution, we reduced about 15 performance management to only five machines."

"It gave us one location, one place to do all of group administration, and to build dashboards, and device administration, inventory counts... it really reduced our overall administrative overhead."

"The capability where not only the traditional SNMP information is captured but also the netflow data; who is consuming the data on the WAN, and voice-related information, is helpful. The voice quality makes it very easy for first- and second-line operators to see where the issue is, and who is impacted."

"The tool helps us understand network performance."

"When devices are having performance issues, it proactively build dashboards which allow us to go and do health checks, and resolve problems before they become an issue."

More DX Performance Management pros

Cons

"All the features and functions of the solution can be improved, specifically the user experience."

"The solution should have automatic baseline detection."

"It seems like we escalate more than I would like to. If anything, they should look at how the tier support goes in place."

"Global synchronization errors. Sometimes it just doesn't finish in time due to the load."

"It would be helpful if CA provided online training for its customers."

"This solution is not very scalable."

"Even though we can see when something is not available, it would also be it would be nice if some sort of alerting took place to that you could know immediately if something went down."

"The database should have higher availability in case of an incident."

"CA PM Business Hours Filtering: I understand that all monitoring systems have defects. The Business Hours Filtering does not always function properly. Sometimes, when applying business hours to CA PM reports that are 30 or more days in duration, the report generation times out and does not display results. We have other CA PM reports that, when we apply Business Hours Filtering, the report results displayed are the same as without the filter. We are not sure if this is a defect in CA PM or if it is a result of our complex configuration (folder structure) and application of business hours."

"Some of the individual report views, the way some of the columns sort, there's room for improvement in giving us more flexibility in being able to sort reports based, for example, on what columns the metrics fall under."

More DX Performance Management cons

Pricing and Cost Advice

Information not available

"We were looking at other vendors in the marketplace for NetFlow, and CA just beat everybody else in price, cost, and the size to implement. "

"I like the licensing model because it's device-based."

"They should provide more scalable licensing for the product."

"Do your homework and know how many devices you will be managing out of the gate. Be sure to project what your growth will be each year."

"The tool's pricing is based on the number of network devices."

"We purchase a license to use the solution every three years and we have multiple contracts. They have been increasing the price annually. We have a baseline for three years and then we need to pay the difference from the baseline, and we are in the process of negotiating a new price for all the licenses we need. The price overall is affordable."

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Top Industries

By visitors reading reviews

No data available

Construction Company

15%

Manufacturing Company

10%

Financial Services Firm

10%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	5
Large Enterprise	25

Questions from the Community

Ask a question

Earn 20 points

What needs improvement with DX Performance Management?

Spectrum's topology view sometimes does not rebuild automatically when a device is shut down and reconnected. It requires manual discovery and rebuilding of the topology, which I hope can be improved.

See all answers

What is your primary use case for DX Performance Management?

I have used Spectrum for monitoring all network faults, configurations, and troubleshooting network issues. It provides network performance stats, such as CPU, memory, and interface bandwidth detai...

See all answers

What advice do you have for others considering DX Performance Management?

I would recommend this solution based on its functionality, flexibility, customizability, and ease of use. Overall, I would rate the solution an eight out of ten. I am just a customer and not a par...

See all answers

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Compared 6% of the time

Icinga vs CA Unified Communications Monitor

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Compared 6% of the time

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Compared 5% of the time

Datadog vs DX Performance Management

Compared 5% of the time

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Compared 5% of the time

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Compared 5% of the time

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Product Reports

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Download CA Unified Communications Monitor product report

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DX Performance Management

June 2026

Download DX Performance Management product report

Also Known As

CA UC Monitor

CA Performance Management

Overview

CA Unified Communications Monitor provides real-time insight into communication networks, ensuring seamless connectivity and performance.

Designed for efficient management of unified communications, CA Unified Communications Monitor helps organizations monitor, diagnose, and manage their network and communication services efficiently. It delivers critical network visibility, allowing IT teams to quickly identify and resolve performance issues. Built with scalability in mind, it supports environments of all sizes, adapting to evolving network demands.

What are the key features of CA Unified Communications Monitor?

Real-time Monitoring: Provides live updates and dashboards for continuous network performance oversight.
Scalability: Handles growing network demands effortlessly, supporting various organization sizes.
Comprehensive Reporting: Offers detailed analytics and reporting to help in troubleshooting and performance analysis.
Custom Alerts: Configures alerts for proactive issue management, ensuring quick response to potential disruptions.

What benefits can users expect when evaluating CA Unified Communications Monitor?

Improved Network Performance: Enhances overall communication quality by addressing bottlenecks promptly.
Cost Efficiency: Reduces downtime and maintenance costs through proactive monitoring and quick issue resolution.
Enhanced User Satisfaction: Ensures a seamless user experience with consistent communication services.
Operational Agility: Adapts easily to growing network needs, supporting efficient management processes.

Industries such as finance, healthcare, and education benefit significantly from CA Unified Communications Monitor implementation. It ensures stable connections for remote consultations in healthcare, supports financial data transmission, and enables interactive learning experiences in education. By facilitating uninterrupted and high-quality communications, it directly contributes to business continuity and improved operational outcomes.

Broadcom

DX Performance Management provides crucial network visibility and performance monitoring, offering device certification, integration with key tools, and efficient network analytics through advanced features.

DX Performance Management is a comprehensive solution for network performance, health, and capacity monitoring. It facilitates baselining, trending, and real-time visibility, aiding in capacity planning and incident alerting. It integrates with services like NetFlow, NFA, and ADA, supporting multiple device types. Its database performance allows for efficient analysis with scalability across different device counts, while customizable dashboards provide a single-pane-of-glass view for network insights.

What are the key features of DX Performance Management?

Device Certification: Ensures network devices meet specific standards and requirements through thorough certification processes.
Integration: Seamlessly connects with NetFlow, NFA, ADA, Spectrum, and CAPC for robust network insights.
Report Generation: Offers automated report generation for enhanced network analysis.
Customizable Dashboards: Provides a tailored view of network performance metrics on a single screen.
Advanced Alerting: Monitors network conditions with sophisticated alerting mechanisms for proactive responses.
Scalability: Adapts to growing network demands with efficient performance across multiple device counts.
Multi-Tenancy: Supports various tenants within the same infrastructure, ensuring resource optimization.
Historical Data Analysis: Delivers past performance data for in-depth trend analysis and decision support.

Which benefits and ROI should users expect from using DX Performance Management?

Efficiency: Enhances network analysis through fast database performance and customizable interfaces.
Decision-Making: Improves decision support via comprehensive visibility and detailed performance metrics.
Scalability: Offers a flexible solution capable of growing with network demands.
Customization: Allows tailoring of reports and dashboards to meet specific analytical needs.
Integration: Provides seamless connectivity with other network management tools and service desks.

Network service providers implement DX Performance Management to deliver in-depth insights, monitoring routers and switches for SNMP data collection, aiding CPU, memory, and interface utilization analysis. It's integrated with network fault management and service desks, providing comprehensive performance analytics.

Broadcom

Sample Customers

BBVA Compass

Jack Henry & Assoc, Target, CenturyLink, Bell Canada, BrightHouse Networks, Telus, Unisys, Verizon, Southern California Edison, GEICO, Fidelity Investments, Wells Fargo, American Family Insurance Group, Deutsche Telekom AG

Buyer's Guide

CA Unified Communications Monitor vs. DX Performance Management

June 2026

Free Report: CA Unified Communications Monitor vs. DX Performance Management

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