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DX Performance Management vs Kentik comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Performance Management
Ranking in Network Monitoring Software
56th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
32
Ranking in other categories
Infrastructure Capacity Planning (2nd), DX NetOps (2nd)
Kentik
Ranking in Network Monitoring Software
32nd
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
Distributed Denial-of-Service (DDoS) Protection (16th)
 

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of DX Performance Management is 0.2%, down from 0.2% compared to the previous year. The mindshare of Kentik is 0.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Sandip Kheni - PeerSpot reviewer
The vertical database loads faster than any other product available
We experience disconnections between the solutions own components. In the last five years, there have been many intermittent connection issues with the four components and we still don't know the reasons. The solution has issues when loading groups that have been created in the application interfaces. It would be nice to have a mobile application. In the current industry and technical word, the mobile phone is the only thing that is always in your hands. Other Broadcom products have mobile applications but the solution doesn't offer one. It would be great to view device parameters and view or download graphs from a mobile device.
ADRIANA SALDARRIAGA TOBON - PeerSpot reviewer
Client experience and cybersecurity have improved with an easy setup
The solution is valuable for client experience, especially in the financial sector. The most important feature is cybersecurity. The pricing is good, but the functionality is the most important aspect for clients. The solution is easy to deploy and requires only one person to set up, making it easy and quick. Overall, the ease of use and the fact that it meets client expectations are major positives.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have been able to get a little bit better at seeing more things in real time and more just in time, so we're less reactionary."
"The solution's performance itself is very good because it is a vertical database that loads very fast in comparison to other products."
"You can create intelligent alerts so you have enough time to replace the router or interface before it's full. The same is applicable for CBQoS channels.​"
"There is another component of the tool called Network Flow Analysis. It gives us the ability to troubleshoot issues which do not appear right away."
"One of the most valuable features is the ease of use."
"Scalability is the reason we bought the product to begin with. It was designed from the ground up for carrier-grade services, and we are in effect a MSP ourselves. So we were really interested in looking at something to be able to handle the multi-tenancy and scale as large as possible. This was the only solution that we really considered at that level."
"It gave us one location, one place to do all of group administration, and to build dashboards, and device administration, inventory counts... it really reduced our overall administrative overhead."
"Downloads and records are the most valuable features."
"In terms of the solution’s real-time visibility across our network infrastructure, I have not been able to find any other monitoring or netflow visualization tool that gives me the kind of information I get from Kentik. If I need to take a deep-dive into something that I see, it's really easy for me to do that. Whereas with most other things, I have to use five or six other tools to get that kind of data, with Kentik, I have it all in one place."
"We're also using Kentik to ingest metrics. It's a useful feature, and its response time, whenever we're pulling back the data, is higher than our on-prem solution."
"I really love the Data Explorer. I use it all the time to go in and craft exactly what I need to see. I'm able to then take that story and explain it to the executives. I've done that a couple of times and it is helpful."
"Monitoring operational efficiency is easy."
"Having the API access allows us to do a great deal of automation around a lot of our reporting and management tools."
"The most valuable features have been anything around traffic engineering: being able to determine the source or destination of a surge of traffic, whether it's DDoS-related, or a customer just happened to have a sudden uptick in traffic. Being able to tell where that's coming from or where it's going to enables us to do things based on that."
"Overall, the ease of use and the fact that it meets client expectations are major positives."
"One of the valuable features is the intuitive nature of building out reports, and then triggering actions based on specific metrics from those reports. It has a really good UI and the ability to surface data through the reporting functions is pretty good. That's helped a lot in the security space."
 

Cons

"This tool gathers so much data, which makes it hard to convert over. To upgrade it, you really need the solution backed up. That is the issue that we are facing right now."
"Even though we can see when something is not available, it would also be it would be nice if some sort of alerting took place to that you could know immediately if something went down."
"I have mixed feeling about the scalability. I feel like there are things which are being put into UIM right now that are not being included in Performance Center that we need to see in Performance Center. We are kind of being driven to buy UIM, and I can't justify it.​"
"This solution's implementation process could be quicker. They could also optimize the hardware requirements."
"It could be a little easier to integrate new metrics."
"CA PM can be complex to build and configure. Creating the folders / groups / sites required establishing many rule sets."
"DX Performance Management should increase high availability. If one of my two data centers goes offline and the other is operational, I need a seamless transition from the primary to the secondary data center. It's crucial to maintain consistent monitoring of the devices during this transition. Therefore, I require continuous, 24/7 monitoring of my system using this tool."
"Product has issue collecting IP SLA data."
"The only downside to Kentik, something that I don't like, is that it's great that it shows you where these anomalies lie, but it's not actionable. Kentik is valuable, don't get me wrong, but if it had an actionable piece to it..."
"There is room for improvement around the usability of the API. It's a hugely complex task to call it and you need a lot of backing to be able to do it. I should say, as someone who's not in networking, maybe it's easier for people who are in networking, but for me that one part is not very user-friendly."
"I've checked out the V4 version of the interface and it's still a little bit clunky for me to use. I still go back to the old interface. That's definitely one that they still need to work on. It doesn't seem like everything that you get in the V3, the older interface, is there. For instance, I was trying to add a user or do the administrative tasks in V4, and I couldn't figure out where I was supposed to do that."
"In recent months, I've noticed that while the industry is trending towards AI, Kentik has room for improvement in this area."
"I believe they're already working on this, but I would love for them to create better integrations from network flow data to application performance — tracing — so that we could overlay that data more readily. With more companies going hybrid, flow logs and flow data, whether it be VPC or on-prem, matched with application performance and trace data, is pretty important."
"We asked for a way, regarding the potential networks that exist, to hook Kentik up with external tools like peering DBs to correlate things together and see what we can do... This is all in the [next] beta now."
"Sometimes, the tool has complications, so we must deal with the additional support from the tool's end."
"I consider the pricing model as an area for improvement."
 

Pricing and Cost Advice

"We purchase a license to use the solution every three years and we have multiple contracts. They have been increasing the price annually. We have a baseline for three years and then we need to pay the difference from the baseline, and we are in the process of negotiating a new price for all the licenses we need. The price overall is affordable."
"The tool's pricing is based on the number of network devices."
"They should provide more scalable licensing for the product."
"We were looking at other vendors in the marketplace for NetFlow, and CA just beat everybody else in price, cost, and the size to implement. ​"
"I like the licensing model because it's device-based."
"Do your homework and know how many devices you will be managing out of the gate. Be sure to project what your growth will be each year."
"The tool is cheaply priced."
"We have an annual contract with Kentik that we renew each year for a set number of licenses. We also have some burstable licenses which we can spin up and spin down, and those are paid as they are used."
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Top Industries

By visitors reading reviews
Financial Services Firm
28%
Computer Software Company
12%
Manufacturing Company
9%
Educational Organization
7%
Computer Software Company
17%
Financial Services Firm
11%
Manufacturing Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about DX Performance Management?
The tool helps us understand network performance.
What needs improvement with DX Performance Management?
Spectrum's topology view sometimes does not rebuild automatically when a device is shut down and reconnected. It requires manual discovery and rebuilding of the topology, which I hope can be improved.
What do you like most about Kentik?
It offers a simple yet powerful feature of classifying applications, going beyond basic statistics.
What is your experience regarding pricing and costs for Kentik?
The pricing is good and aligns with the market target.
What needs improvement with Kentik?
The product could strive for more improvements to become closer to perfect.
 

Also Known As

CA Performance Management
No data available
 

Overview

 

Sample Customers

Jack Henry & Assoc, Target, CenturyLink, Bell Canada, BrightHouse Networks, Telus, Unisys, Verizon, Southern California Edison, GEICO, Fidelity Investments, Wells Fargo, American Family Insurance Group, Deutsche Telekom AG 
Pandora, Yelp, Neustar, Box, University of Washington, Zoom, Tata, and Cogent. 
Find out what your peers are saying about DX Performance Management vs. Kentik and other solutions. Updated: April 2025.
850,671 professionals have used our research since 2012.