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Broadcom DX Application Performance Management vs DX SaaS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Broadcom DX Application Per...
Ranking in Application Performance Monitoring (APM) and Observability
27th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
162
Ranking in other categories
Container Monitoring (7th)
DX SaaS
Ranking in Application Performance Monitoring (APM) and Observability
59th
Average Rating
6.6
Reviews Sentiment
6.7
Number of Reviews
3
Ranking in other categories
Digital Experience Monitoring (DEM) (18th)
 

Mindshare comparison

As of July 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Broadcom DX Application Performance Management is 1.4%, up from 0.6% compared to the previous year. The mindshare of DX SaaS is 0.7%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Broadcom DX Application Performance Management1.4%
DX SaaS0.7%
Other97.9%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

EG
Director of Technical Part at NOS SGPS
Dashboards facilitate prompt alerts but discovery feature needs enhancement
I would recommend Broadcom DX Application Performance Management if a customer doesn't have any existing performance solution. However, ten years ago, the solution was better, and now there are many competitive options. My overall rating would be between six and seven. The product rating I would give is 6.5 out of 10.
JM
Technical Manager at Tech Mahindra Limited
It's highly customizable but lacks many features of available in competing solutions
DX SaaS is a latecomer to the APM market. Some things that are straightforward in Dynatrace are complicated in DX. For example, upgrading the agents is a seamless process in Dynatrace, but it's a pain in DX SaaS. You should be able to upgrade in the Application Command Center. However, it is not working correctly. They upgrade the product every 15 to 30 days, and the process isn't seamless. It's like implementing the solution all over again. We monitor around 1,000-plus applications and have more than 100,000 agents, so we require a smooth upgrade process. It's nearly impossible to stay updated on the latest version. Upgrading the Dynatrace agent is smoother. You don't need to worry about it. If the agent is on the Dynatrace server, you only need to push it. After that, you will be notified to reboot the APM or CLM. That's it. It took us three years to deploy the agent on 1,000-plus applications across 40,000-plus servers. Now, they are saying they are ending support for 7.0.49, and we need to upgrade. The path to upgrading isn't straightforward. The first process is manual, and we can push it to different servers so it is visible. What's our configuration? Who is going to do the configuration? It's not typical or practical. I don't understand how product teams don't see that. That feature is not there. We hope they add this feature to the new product called DX Platform, which consists of net apps. All those network monitoring tools will be combined into DX Platform. All the monitoring functionality is moved to DX Platform. You can't see a trend of your metrics grouped according to the last month, six months, one year, etc. The resolution is not there. I want granular visibility into data captured in the last 15 seconds. Those are essential features. I am not saying that DX lacks solid features, but they need to consider it. Some core functionality of the product is missing. We have around 50-plus requests to add previously available features in the on-premise version. That is one reason application teams are reluctant to go to DX SaaS. We are struggling to make them understand and trying to find alternatives for the existing features. We've had many discussions with the product team, telling them we need this functionality. However, they tell us it's not on their product roadmap. They are gradually adding other features, but we need our requirements to be a priority. You cannot say you will try to add those requested features that aren't on your product roadmap. There is always a catch in the product. We use around 10 tenants in production and six in the test run. First of all, there is nothing in the pane. If we are trying to see the data from an application, how do we know which tenant and application are reporting? There was a feature called Enterprise Team Center, but that functionality has been removed. All the applications are connected to the manager, which is connected to ETC. If you go to ETC, you can find the server and see your data, but that functionality was not there. Every product should have a management feature, but that is missing, and they are saying that it is not there in the roadmap. It is a basic requirement. You need to understand that. That is not there, manager, and they are saying that is not there in the roadmap as well. They have created a new tenant page temporarily. It is not there currently. It is not a required thing. There is a feature called Domain, but that concept is gone. We've struggled a lot, and what they provided in the initial migration stage is no longer working. We were delayed for two months because we didn't give them the correct input. They don't know their product. We tell them there is a problem, and they say they're fixing it. Are we their Guinea pig? You cannot treat your customers like this.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For a person with a little bit of technical knowledge it is the best tool on the market to enhance application performance."
"Standard available reports provide us with an automatic insight into the top ten situations to watch, and it would have been extremely difficult to program such a report ourselves, and to my knowledge no other competitor can match this functionality."
"CA APM is the go-to tool for any performance-related issues."
"We look forward to new features, because as technology grows we look to incorporate some of that newer technology in our monitoring solutions as well."
"AppDynamics is a better solution at the moment."
"The incidences raised by end users for application performance-related issues decreased from 1700 per quarter to 250 per quarter."
"I found the solution's end-to-end analysis and flexibility most valuable."
"The most valuable features are the low overhead, the ability to monitor production on 24/7 principle, the ability to decrease time to discover the point of failure in the IT infrastructure or the application environment in a short period of time, reporting for analyzing the performance of the application for improving the code optimizing process."
"Actionable insight is the most valuable feature."
"Enterprise scalability is good and we use 3 data centers with each have its satellite or poller server to limit the network transaction as locally as possible"
"DX allows you to customize and gives you a high degree of control."
"It supports numerous platforms."
 

Cons

"Team Center requires a number of tweaks to allow per-user/group configuration to customize the interface for groups of users, though I believe these are already in the product roadmap."
"APM has been good in the Java space, and less good in the everything else."
"Had some performance problems with a few applications and had to disable some probes."
"The solution is technically scalable, but it is very expensive for our business especially in the way that CA calculates the price, that is based on the number of processors."
"It needs more features, more performance, especially in a huge environment."
"​Needs the ability to dynamically create dashboards. Right now, we do custom dashboards. Everything is created manually."
"The cost of licensing of the product could be better."
"The interface is getting a little old, but the functionality is a major deal to me."
"The ability to scale presents a challenge as the cost of handling vast amounts of data in the cloud must be taken into account."
"Its good for a small or homogenous platform, but for a complex platform involving different application services, root cause identification and reading the instrument through the web can be cumbersome and not very user friendly."
"Old user interface and dashboards could be improved."
"DX SaaS is a latecomer to the APM market. Some things that are straightforward in Dynatrace are complicated in DX. For example, upgrading the agents is a seamless process in Dynatrace, but it's a pain in DX SaaS. You should be able to upgrade in the Application Command Center. However, it is not working correctly."
"We tell them there is a problem, and they say they're fixing it. Are we their Guinea pig? You cannot treat your customers like this."
 

Pricing and Cost Advice

"Setup costs are quite competitive relative to other solutions, and simpler."
"Negotiate a lot, but do not forget to buy the product because it is worth it."
"Depends on the size of the product you need."
"On pricing, CA is very competitive. I think that's going to help in the long run."
"Broadcom is a better and cheaper option from the financial perspective. It also depends on the DLP plug."
"Pricing and licensing are not issues."
"The pricing structure should be based on memory or CPU usage rather than the number of agents, as it makes the solution more expensive for us."
"The license for Broadcom DX Application Performance Management is annual. The licensing model could improve because there is not any limit to deploying the agent, there should be some limits on it."
"Our monthly cost for DX SaaS is approximately $5 per user, which I considered affordable."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
12%
Marketing Services Firm
9%
Manufacturing Company
9%
Financial Services Firm
12%
Outsourcing Company
11%
Computer Software Company
11%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise24
Large Enterprise124
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Broadcom DX Application Performance Management?
The initial pricing is reasonable and competitive compared to other solutions. The challenge arises during annual renewals, as the price increase can be significant, around twenty percent or more, ...
What needs improvement with Broadcom DX Application Performance Management?
The first area for improvement is the discovery feature, which should be enhanced to collect comprehensive information from applications and services. This includes using agents or scripts to gathe...
What is your primary use case for Broadcom DX Application Performance Management?
Our primary use case involves having a large dashboard with significant information for alerts, alarms, and metrics to summarize the state of critical businesses and applications. When an issue ari...
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Also Known As

DX APM, CA APM, CA NetQoS Performance Center, Wily Introscope, CA Wily APM, CA App Experience Analytics, CA AXA
CA DXI, CA Digital Experience Insights
 

Overview

 

Sample Customers

Lexmark, Intermountain Healthcare, National Australia Bank, BBVA Compass Bank, Innovapost, Dansk Supermarked Group, U.S. Cellular, Orange, Cetip
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Find out what your peers are saying about Broadcom DX Application Performance Management vs. DX SaaS and other solutions. Updated: June 2026.
902,894 professionals have used our research since 2012.