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Broadcom Clarity vs Jira vs Smartsheet comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.8
Broadcom Clarity enhances planning and financial management, showing noticeable ROI improvements in six months despite integration challenges.
Sentiment score
6.7
Jira boosts ROI through enhanced productivity, versatility, and efficient workflows, leading to cost savings and quick payback periods.
Sentiment score
6.9
Smartsheet enhances productivity and collaboration, automates processes, manages timelines, and is cost-effective compared to Microsoft Project alternatives.
A return on investment has been seen with Jira, as a lot of time has been saved in arranging tasks, converting software features into epics, tasks, and milestones, making it easy to track progress and plan future roadmaps.
Senior Consultant at a consultancy with 10,001+ employees
We implement it and track it with the help of the time tracking feature, which makes it quite easy to manage everything in a single platform.
Technical Lead at a tech services company with 501-1,000 employees
It's always hard to measure ROI precisely, but overall, the development time usually pays off within a year through efficiency gains.
CEO at 2Help
Compared to Microsoft Project, which is more expensive, we save costs using Smartsheet.
Project Manager at a university with 1,001-5,000 employees
 

Customer Service

Sentiment score
6.7
Broadcom Clarity's customer service is praised for escalation and support but criticized for slow response and inconsistent documentation.
Sentiment score
6.6
Customer service is valued for timely help, but email-only support and inconsistent technical assistance cause some frustration.
Sentiment score
6.8
Smartsheet's customer service feedback is mixed, with praise for responsiveness and resources but concerns over response delays and ticket management.
Customers receive 24/7 support as long as they have a license.
National Practice Manager - Enterprise Work Management at Ampion
Jira's customer support is one of the best I have ever dealt with because they respond quickly.
CEO at 2Help
They usually reach out within one to two business days and give specific answers.
Senior Technical Support Engineer I at Krisp
I did not face any issues with stability or upgrades.
Senior Director, Head of Information Systems Division at Israel Innovation Authority
 

Scalability Issues

Sentiment score
7.7
Broadcom Clarity adapts well to varying user scales, though some experience challenges with specific versions and complex integrations.
Sentiment score
7.2
Jira is highly scalable, integrates well with tools, supports growth effectively, but may incur additional costs with expansion.
Sentiment score
7.4
Smartsheet is praised for scalability, integration features, and cost-effectiveness, with some concerns over task tracking in larger projects.
We have customers ranging from 50 users to 100 to 200,000 users.
National Practice Manager - Enterprise Work Management at Ampion
Scalability for Jira is great, and it handles growth easily from 100 to thousands.
CEO at 2Help
Smartsheet is pretty flexible and scalable.
Project Manager at a university with 1,001-5,000 employees
 

Stability Issues

Sentiment score
7.5
Broadcom Clarity offers high availability and reliability, though occasional performance issues occur, particularly during peak times and setup complexities.
Sentiment score
7.6
Jira is praised for its stability and reliability, with minimal disruptions and consistently high user ratings.
Sentiment score
7.9
Users find Smartsheet stable, with minor issues, high reliability ratings, and minimal disruptions enhancing overall satisfaction.
In my experience, Jira is stable, with around 99% uptime.
Senior Consultant at a consultancy with 10,001+ employees
 

Room For Improvement

Broadcom Clarity requires UI, mobile improvements, simpler reporting, better integrations, resource efficiency, and enhanced analytics and training.
Jira's complexity causes user challenges, requiring enhanced usability, integrations, performance, automation, AI features, and better support.
Users want better data management, UI, integration, security, support, and Excel-like features in Smartsheet.
We are having difficulty using the Broadcom mobile application, which is not compatible with our network and inflow settings.
Project manager at a think tank with 201-500 employees
Broadcom Clarity could improve by adding artificial intelligence and reporting capabilities.
National Practice Manager - Enterprise Work Management at Ampion
Focus more on improving API integration and automation tools, not just the design.
CEO at 2Help
One feature that could improve Jira is the integration of AI capabilities, such as organizing Jira tasks autonomously with minimum human intervention and executing aggregations and clustering of these tasks.
Senior Consultant at a consultancy with 10,001+ employees
A simpler user experience for new users is necessary.
Product Analyst at a consultancy with 51-200 employees
I have a novice understanding of Smartsheet, so I sought a solution more suited to repeatable projects and process-oriented governance.
Strategic Programs Vice President, Project Management Office at a financial services firm with 11-50 employees
 

Setup Cost

Broadcom Clarity's pricing is high yet competitive, with varied licenses, bulk discounts, and justified costs for its capabilities.
Jira's reasonable pricing escalates for enterprises with more users, add-ons, and data center or cloud subscriptions.
Smartsheet pricing is user-based, varies by plan, and advanced features can increase costs compared to competitors like Microsoft Project.
The least price works out to about fifty dollars per month per user.
National Practice Manager - Enterprise Work Management at Ampion
Even if only five people from your team use a financial plugin, you still pay for all 100 seats.
CEO at 2Help
Licensing might be cheaper per user.
Project Manager at a university with 1,001-5,000 employees
 

Valuable Features

Broadcom Clarity boosts transparency, efficiency, and flexibility in project management, enhancing decision-making with user-friendly design and comprehensive features.
Jira supports Agile with customizable workflows, integrations, and dashboards, enhancing project management and collaboration through scalable, flexible tools.
Smartsheet offers real-time collaboration, customizable dashboards, automation, and integration, making it ideal for efficient project management.
The most valuable features of Broadcom Clarity are the roadmap feature and the hierarchy feature, which allow rolling up all the projects into programs and portfolios.
National Practice Manager - Enterprise Work Management at Ampion
The valuable feature is the portfolio management, which includes project management and status reporting, managing the projects and programs at a portfolio level.
Project manager at a think tank with 201-500 employees
You can build your own workflows and make it work exactly the way your team needs and integrate it with almost every third-party software.
CEO at 2Help
Agile boards give instant visibility into what is in progress, blocked, or completed. It provides clear status and ownership, which helps the team stay aligned without constant follow-ups.
Product Analyst at a consultancy with 51-200 employees
Jira has helped not only our organization but many organizations to be very focused and understand what needs to be done and to prioritize things effectively.
Senior Technical Support Engineer I at Krisp
Automation helps by simplifying some manual work, saving time and facilitating communication.
Project Manager at a university with 1,001-5,000 employees
We were looking for a tool that allowed for repeatable projects and process-oriented governance.
Strategic Programs Vice President, Project Management Office at a financial services firm with 11-50 employees
What I appreciate best about Smartsheet is the straight Gantt chart and its flexibility.
Solution Architect at Think People
 

Mindshare comparison

As of April 2026, in the Project Management Software category, the mindshare of Broadcom Clarity is 1.8%, down from 5.3% compared to the previous year. The mindshare of Jira is 3.8%, down from 9.0% compared to the previous year. The mindshare of Smartsheet is 2.3%, down from 4.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software Mindshare Distribution
ProductMindshare (%)
Jira3.8%
Smartsheet2.3%
Broadcom Clarity1.8%
Other92.1%
Project Management Software
 

Featured Reviews

GA
Delivery Transformation Lead at Banca Transilvania
Broad perspective on strategic management exists but integration challenges hinder efficiency
The product execution part, such as planning and executing, is done through Atlassian tools, specifically Jira. We wanted to upgrade our ability to understand how all these products and teams are working against strategic goals, tracking expenses and time, but the integration between Broadcom Clarity and Atlassian Jira is very cumbersome and not straightforward. Their integration, even with ConnectALL, is just adequate, but it's never going to be great because they are actively trying to sell Rally. To make Broadcom Clarity a perfect product, I think with Jira, nothing can be done. To be fair, I don't know exactly how Rally integration works as I've only read about it, but I know that in marketing papers, it seems amazing with full-on integration, whereas with Jira, it just doesn't work that effectively.
Akhil Viswam - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Agile workflows have streamlined sprint planning and tracking for faster feature delivery
Jira has a very good interface and it is very easy to manage sprints, tasks, and epics. The main feature is the hierarchy, as features can be converted into epics and topics, allowing bigger tasks to be partitioned into smaller ones. The hierarchy feature in Jira helps the team significantly compared to other tools that have been used, such as Trello, which is mainly useful only for a waterfall model. For modern Agile practices, Jira is the most adapted tool in the industry. Another valuable feature is that Jira APIs have been used for data science projects to analyze tasks and get insights. This has also been very helpful in the project.
DS
Project Manager at a university with 1,001-5,000 employees
Automation simplifies manual tasks and facilitates team communication
There are many useful features in Smartsheet. One can easily share plans with the entire team, and it functions similarly to Microsoft Project. Creating dependencies across all tasks is smooth, and team members can make adjustments if necessary. Automation helps by simplifying some manual work, saving time and facilitating communication.
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Comparison Review

it_user355629 - PeerSpot reviewer
Director Corporate Systems and Emerging Business at a insurance company with 1,001-5,000 employees
Nov 19, 2015
JIRA can do incident management, work configuration, and a lot of other different things. But we haven't found anything as compelling as CA Agile.
The tools are not overly complex for Agile. It appears that CA has recognized that. They're not just building the connector for Rally, but they are also allowing other groups to build connectors from JIRA into CA PPM and from other tools to CA PPM. If you are looking at open source products, why…
 

Top Industries

By visitors reading reviews
No data available
Manufacturing Company
17%
Financial Services Firm
9%
Computer Software Company
7%
Government
7%
Manufacturing Company
14%
Government
9%
Healthcare Company
9%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise11
Large Enterprise116
By reviewers
Company SizeCount
Small Business107
Midsize Enterprise58
Large Enterprise150
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise2
Large Enterprise22
 

Questions from the Community

What needs improvement with Broadcom Clarity PPM?
The product execution part, such as planning and executing, is done through Atlassian tools, specifically Jira. We wa...
What is your primary use case for Broadcom Clarity PPM?
The purpose for using Broadcom Clarity is strategic portfolio management, connecting the strategic teams with expense...
What advice do you have for others considering Broadcom Clarity PPM?
When assessing the flexibility of Broadcom Clarity in adapting to industry-specific requirements, it can do many thin...
Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below d...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products a...
What is your experience regarding pricing and costs for Jira?
Jira itself is fairly priced for the features it provides, but pricing is a bit higher than some alternatives, mostly...
Has anyone moved from Microsoft Project to Smartsheet? How has your experience been with Smartsheet?
Hi @Eire Zimmermann, I helped an organization evaluate both MS-Project and Smartsheet when they were conducting thei...
What do you like most about Smartsheet?
The tool creates shareable dashboards. These dashboards allow us to display project deliverables' status, their posit...
What is your experience regarding pricing and costs for Smartsheet?
Licensing might be cheaper per user. I rate it as seven or eight due to its demanding nature. For personal use, I hav...
 

Also Known As

Clarity PPM, CA Clarity, CA PPM, CA Clarity PPM
Jira Software
No data available
 

Overview

 

Sample Customers

Toyota Financial Services, GameStop, Polycom, Sky, Qantas, Cox Enterprises, Banco Mercantil, Borealis
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Sony Music, ESPN, Hilton, Unisource, Colliers, Extreme Networks, Groupon, Netflix
Find out what your peers are saying about Atlassian, monday.com, Microsoft and others in Project Management Software. Updated: March 2026.
885,376 professionals have used our research since 2012.