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Planview PPM Pro vs Smartsheet comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Organizations report significant financial gains and improved project management efficiency with Planview PPM Pro, despite ongoing optimization efforts.
Sentiment score
6.7
Smartsheet boosts efficiency and collaboration, streamlining project management with Excel-like simplicity, enhancing productivity, and offering cost-effective solutions.
 

Customer Service

Sentiment score
7.3
Planview PPM Pro's customer service is generally helpful, but experiences vary with responsiveness, offshore support, and complex issue resolution.
Sentiment score
7.1
Smartsheet customer service is praised for responsiveness and training but criticized for ticket management and inconsistency.
 

Scalability Issues

Sentiment score
7.0
Planview PPM Pro offers scalability, effective mostly for SMEs, but faces challenges with large organizations and real-time global usage.
Sentiment score
7.4
Smartsheet effectively scales for diverse user needs, with strong integration capabilities, despite some advanced feature limitations and cost concerns.
 

Stability Issues

Sentiment score
7.7
Planview PPM Pro is stable but faces occasional update disruptions, with most users praising its reliability and customer support.
Sentiment score
7.9
Smartsheet is a reliable, stable cloud-based platform for project management, with minimal disruptions and frequent improvements enhancing its performance.
 

Room For Improvement

Planview PPM Pro requires improvements in reporting, integration, interface, resource management, and lacks efficient "What If" planning capabilities.
Smartsheet needs a more intuitive interface, better integration, robust features, and enhanced support for an improved user experience.
I have a novice understanding of Smartsheet, so I sought a solution more suited to repeatable projects and process-oriented governance.
 

Setup Cost

Planview PPM Pro's flexible licensing offers value for large organizations, though costs can be high for smaller entities.
Smartsheet offers flexible, competitively-priced licensing options appealing to various users, providing value through extensive functionality and customization.
 

Valuable Features

Planview PPM Pro excels in reporting, customization, integration, and resource management, enhancing visibility, planning, and decision-making capabilities.
Smartsheet excels in real-time data sharing, automation, integration, and customization, making it a favored alternative to Microsoft Project.
We were looking for a tool that allowed for repeatable projects and process-oriented governance.
What I appreciate best about Smartsheet is the straight Gantt chart and its flexibility.
 

Categories and Ranking

Planview PPM Pro
Ranking in Project Portfolio Management
8th
Ranking in Project Management Software
16th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Smartsheet
Ranking in Project Portfolio Management
3rd
Ranking in Project Management Software
5th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
42
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Project Portfolio Management category, the mindshare of Planview PPM Pro is 7.1%, down from 7.3% compared to the previous year. The mindshare of Smartsheet is 8.8%, up from 7.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Portfolio Management
 

Featured Reviews

MartinQuiroga - PeerSpot reviewer
Needs to improve roadmap, scalability and communication
The product feels like a toy. The tool needs to improve its roadmap. It needs to improve things on a project management level which includes communication as well.  I am working with the product for two to three years.  The product is not scalable. We have around 15-20 users for the product.  My…
PaulDiaz - PeerSpot reviewer
Needs to improve baselines and changing dates can be frustrating
I like the dashboarding feature best, as it lets me assemble a workspace with source sheets, dashboards, and reports simultaneously. The standard reports and worksheets are most useful for team collaboration. People look at dashboards during presentations, but they go to the sheets to update projects, add comments, or make notifications. It's automated, so changes come to me or whoever needs to see them. I can send notifications from specific line items. The worksheet is key for tracking project progress, though we track it at a higher level rather than detailed work breakdown structures. Subject matter experts say when they'll deliver things, and that's what we track.
report
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
10%
Manufacturing Company
10%
Healthcare Company
8%
Manufacturing Company
13%
Government
10%
Healthcare Company
9%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
Earn 20 points
Has anyone moved from Microsoft Project to Smartsheet? How has your experience been with Smartsheet?
Hi @Eire Zimmermann, I helped an organization evaluate both MS-Project and Smartsheet when they were conducting their PM tool RFP. The short of it is this, MS Project is not caught up with the mo...
What do you like most about Smartsheet?
The tool creates shareable dashboards. These dashboards allow us to display project deliverables' status, their position in the queue, expected delivery timelines, and more. The best part is that t...
What is your experience regarding pricing and costs for Smartsheet?
The pricing is great and reasonable enough that I maintained my copy and bought it for my team independently.
 

Also Known As

Innotas
No data available
 

Overview

 

Sample Customers

The Weather Channel, corcs, Crayola, Scan Health Plan, Vermont, Bank of the West, North West Company, University of Southern Mississippi, Jeffries, Purdue University, Chesterfield County Virginia, City of Memphis
Sony Music, ESPN, Hilton, Unisource, Colliers, Extreme Networks, Groupon, Netflix
Find out what your peers are saying about Planview PPM Pro vs. Smartsheet and other solutions. Updated: July 2025.
863,651 professionals have used our research since 2012.