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Box vs DocuShare vs ShareFile comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
Box3.7%
SharePoint11.4%
OpenText Content Management7.2%
Other77.7%
Enterprise Content Management
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
DocuShare1.1%
SharePoint11.4%
OpenText Content Management7.2%
Other80.3%
Enterprise Content Management
Cloud Data Exchange Services Mindshare Distribution
ProductMindshare (%)
ShareFile2.9%
AWS Data Exchange34.7%
Microsoft Azure Data Share31.8%
Other30.599999999999994%
Cloud Data Exchange Services
 

Featured Reviews

Ahmed Rashad - PeerSpot reviewer
Senior Projects Manager at Tech-hub
Team collaboration has improved through shared access and real-time synchronization
I find the synchronization feature most valuable in Box. When I use multiple devices, it syncs them together and gives excellent results. I can assess the benefits of Box's file sharing. Box's integration with third-party apps is valuable, especially with Outlook. Box has helped my team's productivity by being very helpful with team collaboration when we are sharing certain shared documents between us. I mostly value Box's automation capabilities. They have helped optimize my business processes by saving time for sharing or sending files between the team. This gives us a shared workspace to work together on the same document or the same ideas. Box's security features have helped my organization meet compliance needs.
RW
Software Analyst at Altron
The new releases incorporate significant advancements in artificial intelligence, machine learning, and language processing capabilities
Version control interface is very good. The new releases of DocuShare incorporate significant advancements in artificial intelligence, machine learning, and language processing capabilities. For instance, when you upload a document into DocuShare, you no longer need to set up templates to identify and extract important fields. The system automatically reads the document and identifies key information. For example, in a contract document between two entities, it can recognize the contract start date, end date, reference number, and other relevant details without manual intervention. This automated process streamlines document management. You should know your requirements and understand your environment, as well as the goals you want to achieve. Try out the demo first to see if it fits your needs and objectives before making a decision. Overall, I rate the solution a seven out of ten.
Salim Malik - PeerSpot reviewer
Senior Citrix Specialist at Kuwait Oil Company (K.S.C.)
Reliable, user-friendly, and secure
The initial setup is straightforward. It's not complicated. I’ve done the deployment when I was in Citrix and the deployment for the current customer and therefore have experience doing this a few times. How long the deployment takes is up to the customer in terms of what type of storage zone controller you're going to operate. If you're going to operate on-premise, then you need to have the network team and the server, physical server, the load balances, and storage zone controller storage deployed. It shouldn't take, if the infrastructure is ready, more than a week. IN that time, you can set up the entire full-fledged configuration and have enrollment running if you have all the hardware and the communications ready. That's on the on-premise side. If it's on a specific cloud, even when you purchase the procurement, it won't take even a day. In 24 hours, you will be up and running easily on the ShareFile cloud if you are working with the Citrix cloud. If you're doing a private cloud, then the communication to open the ports between the ShareFile can complain to the private cloud. That might be at least a week, depending on the internal teams. If they work very fast and smoothly, it's a matter of a day. You only need one person to maintain the solution. It’s pretty low-maintenance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Box is very realistic when it comes to sharing capabilities."
"For basic file storage and a little collaboration, the product is fine."
"Office Integration. The full integration into the Microsoft Office products is just perfect."
"The most valuable feature of Box is security."
"The beauty of Box is that you don't need to download the document on your computer to edit it and then upload it again, because you can edit the content while the document is in the cloud."
"The features I have found to be most helpful over other cloud storage platforms are: Collaboration - just not that it exists, but it is easy and user friendly, allowing data that is necessary to be worked on to be brought to the surface; Security - focus on compliance, encryption, enterprise grade management; 3rd Party Integrations - allowing for Box to truly be a platform to be used with other software."
"Being able to securely invite, share folders, do version control, and comment on files so quickly and easily without using unsecure large email attachments is a major productivity gain."
"The solution is used for data storage and any kind of visualization."
"Features such as the search engine, workflows and customization are valuable to us."
"The software development kit can be customized."
"Most of our customers experienced a stellar improvement in productivity, as documents are now centralized and user access levels are deployed to prevent users from opening and downloading confidential information."
"Most of our customers experienced a stellar improvement in productivity, as documents are now centralized and user access levels are deployed to prevent users from opening and downloading confidential information."
"For one implementation, the full-text indexing of PDF documents and associated search were the most valuable features."
"The solution is scalable."
"It provided end users with a secure file-sharing option with which they can share big files."
"The solution would query the Active Directory, and if new accounts were identified, Citrix ShareFile would add them automatically."
"The Enterprise Dropbox solution is highly integrated with Microsoft's Office 365 and Azure products."
"We implement this solution at many customer sites which directly affects productivity and gives the customer a very flexible solution."
"ShareFile gives you all of the features of cloud providers, but in an on-premises solution."
"Citrix has a very good file auditing features and security features."
"For a few hundred dollars a month, my entire organization (42 users) can effectively share unlimited files with external partners."
 

Cons

"With OneDrive, you can continuously save your files over a Box folder. That is something I wish we could have."
"The room for improvement is in the area of integrations. They need to establish more integrations, especially with Office 365 and Outlook."
"The upload speed needs improvement."
"There are still some management features I would like to see improved, giving more control to IT."
"The search features and role permissions are not very user friendly. It only searches the first few pages of a document, which is quite a problem."
"Maturity of the enterprise security around user management."
"Improvements in speed - Box's high level of security impacts performance, especially when compared with other similar services."
"Box Sync is still a bit buggy and it is difficult to get used to not being able to organize your view of folders as it is determined by the owner of the folder."
"The user interface could be improved."
"Technical Support is nonexistent if your licenses have gone beyond the one-year support program."
"Reports and integration with third-party applications can be improved."
"Technical Support is nonexistent if your licenses have gone beyond the one-year support program."
"The configuration on the mobile devices is a little clunky, in terms of setting up the application."
"They should integrate the solution with more email services."
"Would like more granular folder ownership administration."
"Reporting features could be better Support could be better; we don't usually need it but I have read a number of complaints from users with more complex implementations (API use, AD integration) that have had issues."
"Some of our customers are facing issues if they've deployed in hybrid mode."
"My only issue with this solution is the cost, which should be improved."
"The user interface is not very intuitive."
"Everything they have should be integrated into one item."
 

Pricing and Cost Advice

"The more you dig, the deeper the level of tools, and the more expensive it becomes."
"Box needs to improve with their pricing in terms of licensing costs."
"A business account has a minimum of three users. If you are more than three people in-house, go for the Enterprise version. All the external users are free of charge."
"I believe Box is cheaper than SharePoint."
"We are using the free version of the solution. There is a free version and monthly and yearly subscriptions available."
"I have to pay for Box. It could be a little cheaper. On a scale from one to ten, I would give the pricing a five."
"It is expensive per head, as you need the enterprise license to get full security and tools. So negotiate a discount!"
"I'm in Higher Ed, so we purchase through Internet2-Net+. I absolutely recommend going that route for Higher Ed customers."
Information not available
"You have to work hard in order to get the suitable licenses."
"I give the cost of the solution a five out of five."
"Citrix has a very good file auditing features and security features."
"If you are already a Citrix customer, I recommend having the Platinum licensing level, as it provides licensing for a number of various features that all integrate together."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
8%
Government
7%
Construction Company
6%
No data available
Manufacturing Company
10%
Financial Services Firm
9%
Construction Company
7%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise9
Large Enterprise27
No data available
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for Box?
I found the pricing reasonable because when I was working for an IBM partner, Box was free for us. We did not go to p...
What needs improvement with Box?
I believe Box has a lot of features that put it in a good rank among the file-sharing apps. I would like to see featu...
What is your primary use case for Box?
I use Box, Delphi, and IBM FileNet. I worked for a software company as a project manager, and this experience include...
What needs improvement with DocuShare?
The user interface could be improved.
What is your primary use case for DocuShare?
We use the solution for electronic document filing.
What advice do you have for others considering DocuShare?
Version control interface is very good. The new releases of DocuShare incorporate significant advancements in artific...
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Comparisons

 

Also Known As

No data available
No data available
Citrix RightSignature, Citrix ShareFile
 

Overview

 

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
Lincoln Public Schools, West Orange School District, Tulane University, Niagara Catholic School District, Arig, Co-operative Financial Services, Mizuho Capital Markets Corporation, Volksbank Romania and Iron Mountain, Hammersmith Hospital, Holman Insurance Brokers Ltd., Kaiser Permanente, Convergys Inc., Honeywell, Universal Pictures, McGraw Hill Construction Information Group
SecondMarket, KBC Partners, Twilio, You Know Who Design, oDesk Corporation, CMT Agency, Townhog
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