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BMC TrueSight Server Automation vs vCenter Configuration Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
271
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BMC TrueSight Server Automa...
Ranking in Configuration Management
13th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
19
Ranking in other categories
No ranking in other categories
vCenter Configuration Manager
Ranking in Configuration Management
10th
Average Rating
8.6
Reviews Sentiment
8.2
Number of Reviews
56
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Configuration Management category, the mindshare of Microsoft Intune is 10.3%, up from 9.5% compared to the previous year. The mindshare of BMC TrueSight Server Automation is 3.0%, up from 2.8% compared to the previous year. The mindshare of vCenter Configuration Manager is 0.8%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
SumitSrivastava1 - PeerSpot reviewer
Patches can be deployed easily with a single click, making deployment straightforward
More use cases can be automated. The user interface of BMC TrueSight Server Automation could benefit from enhancements, as it currently lacks refinement. However, the stability of the platform is commendable. While there are occasional fluctuations, overall, it maintains a high level of stability. In terms of automation capabilities, it performs satisfactorily. Additionally, it handles gateway activities smoothly, demonstrating its capability.
Nikhil Nikhil - PeerSpot reviewer
Compliance management has improved efficiency but licensing changes pose challenges
I am not using any advanced features or AI. I am employing a basic VMware vCenter setup for my infrastructure. Scalability has no major limitations, and the solution is efficient. Overall, it's satisfactory. I would rate the vCenter experience as seven out of ten due to concerns regarding license, pricing, and AI features.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It allows our clients to have the confidence to centrally manage policies for security. It helps them in securing the organization from a technology aspect."
"The tool's most valuable feature is Autopilot."
"The feature of remotely wiping devices in Microsoft Intune is what I prefer the most."
"Our configuration profiles used to be all over the place. For example, there's a lot of legacy stuff in Active Directory. Going through Intune has helped us enforce settings, which has improved device security and functionality. When you apply something through Intune, you know it works. You don't have to worry about a legacy setting from Active Directory that was uploaded by somebody seven years ago. With Intune, you can see that a device has a setting, and you can be confident that the device is configured how you want."
"Among the most valuable features are the Company Portal that is built into Intune, and the update rings so that we can manage what types of future updates the devices get."
"The Autopilot feature is the most valuable because it saves significant time on managing devices. We can ship devices globally, and users can set them up on their own. It's convenient."
"We work completely in a Microsoft environment. Its interface is similar to other Microsoft solutions that we are using such as Microsoft Defender. So far, for our administrators, it is easy to use."
"The ability to work from all over the planet is valuable. You just need a functioning and working Internet connection."
"You can easily get the patching link. Patches can be deployed easily with a single click, making deployment straightforward. This eliminates the need for constant monitoring. You can deploy the necessary patches with one click, ensuring everything is signed correctly, and all issues are resolved."
"The most valuable feature is its ability to remediate quickly and efficiently across a number of IT assets at the same time. It takes away manual efforts from the team to go out and fix those vulnerabilities through patching, conflict updates, etc."
"Among the most valuable features is its flexibility and ability to work across multiple operating systems. Being able to execute some form of data collection and not have to worry about whether I'm working on a Linux box, or a Windows box, or the underlying OS, I can do these collections, get these results, and put them together in a uniform format which makes it easier to present back to management."
"It gives us more speed to deliver services and applications, and we rely on security."
"Compliance is also huge... By tying it to Atrium Orchestrator, our workflow tool, we'll be able to have a closed loop where we identify a compliance issue, cut CRs, get them approved, and then be able to execute these CRs and more seamlessly fix these issues on the fly."
"Scalability is good."
"With BMC, we even configured applications, like IE or things that were Java-related. When we scheduled the jobs, it worked fine. It saved us time and there was no need for resources to monitor them."
"BMC support is great. They usually can answer any of our questions in a short amount of time and solve our most complex issues."
"I like vMotion because it manages fault tolerance."
"It's a very nice solution for our needs."
"My experience managing virtual environments using vCenter Configuration Manager has been quite smooth. Over time, I've observed that there's been a significant local competency built around the product, especially in India, where ESXi and VMware dominate the market. It's evident that vCenter Configuration Center is the preferred management tool in this context, and it's relatively easy to find expertise in the market."
"It has many valuable features that serve many purposes."
"The solution is excellent at automating processes."
"I would rate the scalability quite good. You can extend your environment effectively with appropriate investment."
"There are a lot of useful features, such as DRS, ease of use, and many configuration options."
"I appreciate it because it's very easy to set up and configure new disks and servers."
 

Cons

"It just doesn't handle software updates well at all by itself. You need to be a scripting wizard to make those happen properly, or you use third-party tools. The Windows feature updates are very difficult to implement. I would like to see a proprietary built-in remote control tool. I know that they have Team Viewer integrated, but it is not seamless. It would be nice if they had a seamless remote desktop capability directly from the Intune console."
"Reporting needs to be better. Sometimes, it is way too slow, and it is not even accurate."
"There are challenges with Intune, specifically in reporting. Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive. You can connect to Azure, monitoring, and the workbooks, but it's not streamlined."
"I have a lot of Apple products in my environment. It would be nice to have an improved integration of Apple products with Microsoft Intune without Jam."
"There is room for improvement in integrating additional features such as Purview and SharePoint activities into Intune."
"While the ability to deploy applications at startup is reliable, the policy-based application deployment method has not reached the same level of consistency."
"For an existing customer who has an SCCM, it would need to be upgraded to an MECM first before I can introduce Microsoft Intune."
"When somebody has a customized application or their own company's application, we cannot deploy that application."
"The number of APIs available within the tool needs improvement. At the moment, we have a couple of different scanning tools used within the organization, but only one of those is integrated back into Server Automation. There is another tool that they use in another part of the business where it doesn't have an out-of-the-box adaptor for it. We would have to go and create or develop something bespoke to be able to integrate it with that scanning tool. Whereas, with the other scanning tool, there was an API available. To make it easier, I would like to have more APIs available for different scanning tools within that line of business."
"We've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching."
"Scaling the environment during setup at larger organizations with 10,000 employees gets complicated."
"We encountered some reporting issues. Also, we needed to gather information from the backend before the product execution. The output's format is not good."
"The setup of this suite is very complicated. It needs to be simplified."
"Resource management on the base servers is sluggish and could be improved."
"I would like to see a better methodology for handling REST calls and integration into the APIs. They add new APIs as they add functions, but they've missed some from older components which they still haven't added in. Some of the APIs are there but the CLI calls are not there."
"We would like to see this solution handle more multitasking."
"The product's high price is an area of concern where improvements are required."
"The interface itself is not very user-friendly."
"The tool needs to improve its interface."
"Acquiring certifications often require extensive training and successfully passing an exam, which can be costly and time-consuming, particularly if you already possess experience in the domain. As a result, this can increase the overall cost of obtaining certification and may present a challenge that requires addressing."
"The solution should allow for more customization."
"There could be an option for clients to manage the tool as well."
"The dashboards in vCenter Configuration Manager are an area with certain shortcomings where improvements are required."
"The product's high price is an area with certain shortcomings where improvements are required."
 

Pricing and Cost Advice

"The pricing for Intune and the competitor products are all within the same range, there is no true advantage when it comes to cost."
"There are licenses required for this solution. We enable licenses on the devices we need to manage."
"No one can compete with Microsoft when it comes to price, and the features it is offering."
"It is not expensive."
"If you ask the accountant or the finance department, they'll tell you that it is way too expensive, but when I look at the cost and compare it with the value you actually get, it's more than fair."
"The pricing is inherently reasonable, as Microsoft leverages market insights to maintain the total cost of ownership at around ninety to ninety-five percent of what would be incurred in an on-premise scenario."
"Existing E5 license holders for M365, Intune, and Azure, receive a free license."
"We work in the charity sector, so a lot of our clients get Microsoft Premium licenses or Business Premium for free. They get ten licenses free, and a lot of our clients do not have more than ten staff members. They are getting the tool for free, so its cost is not an issue."
"The product's pricing depends on the number of servers."
"The solution is quite expensive compared to other vendors."
"The product is expensive."
"Licensing is a bit pricey. Be mindful about the components that you need and buy as appropriate."
"We're looking at less than $100,000 USD for this solution."
"vCenter's pricing is reasonable, but nowadays, they are drastically increasing their prices, which is pathetic."
"While the pricing is reasonable for large corporations, it presents a substantial financial challenge for medium-sized businesses."
"There is a free license for the standard version. Their enterprise version is expensive. I would advise starting with one server and working your way up as you go. The enterprise version provides support."
"Price-wise, the product is an affordable one. The additional expenses, apart from the licensing costs of the solution, are attached to the support a user wants to receive from vCenter Configuration Manager's end."
"The price of the solution is too expensive for us and we are looking to move to another solution."
"The product price and licensing fees are reasonable, especially when compared to other products in the market."
"I am not knowledgeable with the pricing of the product."
"This product is not cheap. I have a yearly license for vCenter and the license is not cheap."
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Top Industries

By visitors reading reviews
Educational Organization
13%
Computer Software Company
12%
Financial Services Firm
9%
Manufacturing Company
8%
Financial Services Firm
36%
Computer Software Company
10%
Manufacturing Company
5%
Government
5%
Computer Software Company
18%
Financial Services Firm
16%
Insurance Company
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about BMC TrueSight Server Automation?
The product's valuable feature is its ability to conduct patching for multiple servers simultaneously.
What needs improvement with BMC TrueSight Server Automation?
More use cases can be automated. The user interface of BMC TrueSight Server Automation could benefit from enhancement...
What do you like most about vCenter Configuration Manager?
Stability-wise, I rate the solution a ten out of ten.
What is your experience regarding pricing and costs for vCenter Configuration Manager?
Nowadays, it is a bit expensive. It's costly, primarily due to the licensing aspect.
What needs improvement with vCenter Configuration Manager?
Regarding the licensing part, previously I was able to acquire the license with an eight-core configuration. Now it r...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite
vCM
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAP
Bank Al Bilad, Thomas-Krenn.AG, Pronto!, Unimed Juiz de Fora
Find out what your peers are saying about BMC TrueSight Server Automation vs. vCenter Configuration Manager and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.