"We found the implementation partner to be very supportive in terms of explaining and training the in-house resources and deploying the solution."
"Almost every feature is wonderful in BigFix. It is very stable, and we can rely on it. It is an awesome tool."
"This has very much improved our organization by saving time to deploy thousands of endpoints to our customers."
"It is for multiple use cases. A lot of people are looking at it just for security, and that's really endpoint security. The endpoint management part of it in terms of being able to constantly do patching for Windows, Unix, macOS, Cloud, Raspberry, VMware, and all Linux flavors is important, and they are very good at that. They have support for virtually every OS on the market."
"It is pretty secure, and it gives extensive vulnerability features as compared to other applications. It supports multiple languages, and the security checks are pretty high as compared to other tools in the market."
"The most valuable point is when you deploy an application, you have to make sure that the application has been deployed to all computers and that is working perfectly. This solution works well at deployments."
"It's easy to use, not complicated."
"It is a one-stop tool that allows you to do everything. It supports reporting, vulnerability management, patch management, and configuration. All things can be done in one tool."
"This is the best solution for management for the server administrator. VMware has been on the market for many years, so they have a lot of solutions. For on-premises, VMware is the best available solution."
"The solution is excellent at automating processes."
"The online configuration, especially in the latest version, is very good."
"vCenter has some good user experience, and the initial setup is straightforward."
"My experience working with this solution has been good and I recommend it."
"It has many valuable features that serve many purposes."
"The most valuable feature of vCenter Configuration Manager is the automated processes."
"Configuration Manager simplifies management. Cloning via live migration is a useful feature."
"Sometimes the workstations communicate back to the BigFix server two or three days in a week or something similar. Sometimes there can be a delay reporting back to the server for a variety of reasons, such as users turning their computer off when they go home. When the user comes back and turns the computer back on BigFix needs to synchronize and sometimes it can take some time, approximately one week. The communication between the agent and the server should be faster, there is room for improvement in this area."
"The reporting structure could be a little more simplistic. Currently, it throws too many vulnerabilities. Some of them are not needed because they are only informational and limitations, and they are not of much help. It doesn't need to show us these things."
"The solution could improve by adding support drivers for different systems and equipment. When you have a lot of different computers if they could fix how to install any updates, firmware, or drivers for different systems or servers it would be good."
"The only thing that I don't like about BigFix is that it does not support other devices such as printer firmware, router firmware, and things like that. I will be happy if I can control everything and get everything else in there, even if it is just a line item. They can do some enhancements to the Web UI. I am trying to get customers to be able to manage their environment by using Web UI, and it would be good if we can delete endpoints by using Web UI. We should also be able to generate Excel content or data tables from the Web UI without having to go to the console. It is small stuff, and it drives me crazy that I have to go to another console to do these things."
"The reporting and dashboard parts have room for improvement."
"They need better integration."
"BigFix should improve its compatibility with other platforms, such as Linux."
"I remember doing restarts a few times. So, making sure that it is rock solid from an executable perspective is important."
"Error reporting should be more precise and descriptive, and there is no way to filter the logs. It would be helpful if its logs analysis can be more detailed, and the logs can be filtered."
"SAP CRM could improve by adding additional automation features."
"The ease of setup and installations could be improved."
"There are some complexities within the system center. For example, we use two different applications for updates and the deployment of the machine. We also have another third party solution."
"It is not so user-friendly that you can just start the host and everything works."
"The solution could provide even more capacity."
"The Self Service Interface is not very good and it needs improvement."
"I would like there to be support for this solution in Iran."
HCL BigFix provides complete visibility and control into all endpoints through a single, collaborative endpoint management platform that enables IT/Security Operations to fully automate discovery, management and remediation of endpoints, whether they are on-prem or in the cloud, regardless of location or connectivity. BigFix bridges the gap between IT and Security Operations, drastically reducing remediation times and costs. With BigFix, enterprises can protect endpoints running Windows, UNIX, Linux, and macOS by achieving greater than 98% first-pass patch success rates and enabling continuous endpoint compliance. Unlike complex tools that cover a subset of endpoints and take days or weeks to remediate, BigFix can find and fix endpoints fast.
BigFix is ranked 4th in Configuration Management with 16 reviews while vCenter Configuration Manager is ranked 6th in Configuration Management with 16 reviews. BigFix is rated 8.6, while vCenter Configuration Manager is rated 8.8. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of vCenter Configuration Manager writes "Great for automating and very stable, but complex to implement". BigFix is most compared with Microsoft Endpoint Configuration Manager, Red Hat Ansible Automation Platform, Tanium, Microsoft Windows Server Update Services and Red Hat Satellite, whereas vCenter Configuration Manager is most compared with Microsoft Endpoint Configuration Manager, BMC TrueSight Server Automation and Red Hat Satellite. See our BigFix vs. vCenter Configuration Manager report.
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