We performed a comparison between BMC TrueSight Server Automation and Red Hat Satellite based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The one feature we find most useful is the Mobile Application Manager. There are two types, we have the complete MDM and the Mobile Application Manager(MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company detail on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."
"Stable product that's easy to set up compared to other MDM products."
"I like the group policy management feature, which performs application monitoring and device enrollment."
"Being able to manage the devices remotely is most valuable. We can push security requirements through Microsoft Intune."
"The tool's most valuable feature is Autopilot."
"Its protection policies are most valuable. It protects mobile devices as well as individual apps. It is pretty scalable, and its documentation is also pretty good. It is also pretty straightforward to deploy."
"The ability to (somewhat) manage full Windows 10 computers including EXE-based or MSI-based application deployments using Azure Active Directory as Identity."
"Microsoft's cloud comes with a lot of extra features that are free of charge."
"BMC support is great. They usually can answer any of our questions in a short amount of time and solve our most complex issues."
"Compliance is also huge... By tying it to Atrium Orchestrator, our workflow tool, we'll be able to have a closed loop where we identify a compliance issue, cut CRs, get them approved, and then be able to execute these CRs and more seamlessly fix these issues on the fly."
"Scalability is good."
"The most important feature is the schedulings."
"With BMC, we even configured applications, like IE or things that were Java-related. When we scheduled the jobs, it worked fine. It saved us time and there was no need for resources to monitor them."
"BladeLogic lets users view the filesystem with minimal authorization to the server."
"The solution is stable."
"Can standardize patching and deployments across affiliates."
"Fixing is the most valuable. When you deal with a lot of hardware and software and you have a lot of packages, fixing is a bit difficult. You need to track and pull up all such things, but Satellite makes this task easy. We have branches in other locations, and I can manage other branches by using Satellite Capsule, which is a great feature."
"It cuts down significantly on the administrative time it takes to patch systems in a large environment."
"We've been getting reasonable support from Red Hat."
"The product allows us to handle patching for multiple servers at a time manually."
"The most valuable feature of this solution is vulnerability management."
"Patch management is, for sure, most valuable. For license management and patch management, I would rate it a 10 out of 10."
"Previously, we were using one server to update from a different repository over the HTTP. We had to manually manage the updates on the repository server. Satellite made the process easier."
"The 'remote execution' feature further helps manage systems on a consistent basis."
"Cost is the biggest factor for us right now. Microsoft Intune and AD P1 together in a bundle is a good thing to have, but it is very costly compared to other products in the market. Otherwise, Microsoft Intune is the best."
"Some enrollment features could be improved."
"The solution can have some compliance problems in general and the end-point user can bypass easily the company policies in Intune."
"The solution could improve its flexibility."
"There are items that require improvements. One is the controls from iOS."
"Technical support is not that great."
"Microsoft needs to enhance device-level security, as sometimes when using Microsoft Intune, the device's operating system becomes stuck and requires a full uninstall to remove the Intune bug."
"The initial setup is a little bit complex."
"We've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching."
"Needs more use cases into compliance management and the remediation process."
"The setup of this suite is very complicated. It needs to be simplified."
"There is no option to see all the servers we patch and we cannot find what the server status is. Of course, we can what has been completed and what is pending and which servers have failed, but we cannot find server status from the BMC tool. For example, is the RDP up or not. We are using separate scripts for that."
"Resource management on the base servers is sluggish and could be improved."
"The architecture is big, so the initial setup is not a straightforward task."
"Provisioning needs to be more user-friendly. We were using BladeLogic for provisioning, but due to a lot of issues and complications, we had to stop using provisioning with this tool."
"We encountered some reporting issues. Also, we needed to gather information from the backend before the product execution. The output's format is not good."
"It is difficult to update and maintain."
"It wasn't easy in the beginning, and some effort was required to work it out. I already had the product documentation, but it was not well organized. It wasn't easy to follow. There were a lot of documents here and there."
"I would like to see the scalability, user interface, and reporting features improved and for the solution to be simplified. Instead of having complex engineering, it should be simple for the user."
"Red Hat Satellite's pricing needs improvement."
"There needs to be some margin for improvement in terms of the way Satellite manages subscriptions. It is still very confusing when we have different contracts or different bundles of subscriptions, and we need to manage those within Satellite in a way that's very user-friendly."
"I would like the direct integration with insights to be re-established."
"The documentation could be better."
"It should basically include a complete slew of system management and monitoring tools such as Nagios. It should be a single pane of glass that gives us a complete solution. It is a good solution, but it is missing a few important things. We're using Capsule for DMVs on other secured zones. Capsule is a part of Satellite to be a proxy of sorts."
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BMC TrueSight Server Automation is ranked 12th in Configuration Management with 18 reviews while Red Hat Satellite is ranked 4th in Configuration Management with 21 reviews. BMC TrueSight Server Automation is rated 8.2, while Red Hat Satellite is rated 8.2. The top reviewer of BMC TrueSight Server Automation writes "Easy to deploy, automatic patching, and scalable". On the other hand, the top reviewer of Red Hat Satellite writes "A good product for managing patches and updates that could be more robust and up-to-date". BMC TrueSight Server Automation is most compared with Red Hat Ansible Automation Platform, BigFix, Microsoft Configuration Manager, HashiCorp Terraform and Parallels Mac Management for Microsoft SCCM, whereas Red Hat Satellite is most compared with Red Hat Ansible Automation Platform, SUSE Manager, Microsoft Configuration Manager, AWS Systems Manager and Chef. See our BMC TrueSight Server Automation vs. Red Hat Satellite report.
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