BMC TrueSight Server Automation vs SUSE Manager comparison

BMC TrueSight Server Automation vs. SUSE Manager

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of July 2025, in the Configuration Management category, the mindshare of Microsoft Intune is 10.2%, up from 9.7% compared to the previous year. The mindshare of BMC TrueSight Server Automation is 2.9%, up from 3.0% compared to the previous year. The mindshare of SUSE Manager is 3.3%, up from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Configuration Management

Featured Reviews

Joseph Merusi

Collaborations engineer at a financial services firm with 1,001-5,000 employees

Everything has worked better since we started using it

Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

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SumitSrivastava1

AM at a computer software company with 201-500 employees

Patches can be deployed easily with a single click, making deployment straightforward

More use cases can be automated. The user interface of BMC TrueSight Server Automation could benefit from enhancements, as it currently lacks refinement. However, the stability of the platform is commendable. While there are occasional fluctuations, overall, it maintains a high level of stability. In terms of automation capabilities, it performs satisfactorily. Additionally, it handles gateway activities smoothly, demonstrating its capability.

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Victor Estival

Developer Product Marketing Manager at Parity Technologies

Easy to deploy, offers embedded monitoring, and is very stable

I am a SUSE partner. I have a central server and then I'm connected to the VPN. That way, I can connect to all different customers. I'd advise new users to certainly read the documentation, as that's what I tend to skip. However, it's an important step. Try to automate as much as you can. One of the most powerful things that I noticed when I arrived, was that it was underutilized, and there are all of these automation capabilities that SUSE Manager has. It's saved just so much time for me. I'd rate the solution at a nine out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We are a remote company, and the product helps us manage the global endpoints. It helps us natively manage the endpoints in the cloud from anywhere."

"Its protection policies are most valuable. It protects mobile devices as well as individual apps. It is pretty scalable, and its documentation is also pretty good. It is also pretty straightforward to deploy."

"The most useful features in Microsoft Intune are the policy enforcement and conditional access. These features make our operations easier from a company perspective."

"The most valuable feature of Microsoft Intune is its scalability."

"The solution is easy to use."

"We are using the mobile feature, and we are also using MDM to lock the devices, to push restrictions, et cetera"

"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."

"There are so many features, but Windows Autopilot is one of the features that are very valuable for most customers."

More Microsoft Intune pros

"BladeLogic lets users view the filesystem with minimal authorization to the server."

"The most important feature is the schedulings."

"The solution is stable."

"Scalability is good."

"BMC support is great. They usually can answer any of our questions in a short amount of time and solve our most complex issues."

"You can easily get the patching link. Patches can be deployed easily with a single click, making deployment straightforward. This eliminates the need for constant monitoring. You can deploy the necessary patches with one click, ensuring everything is signed correctly, and all issues are resolved."

"It gives us more speed to deliver services and applications, and we rely on security."

"The best feature of the solution is patch automation."

More BMC TrueSight Server Automation pros

"SUSE Manager is valuable for managing systems, patching, and utilizing SaltStack connectivity for various installations and other routines."

"SUSE Manager helps to optimize operations at a reduced cost."

"The setup is straightforward."

"When it comes to managing both Red Hat and SUSE environments, it provides the support for live patching, which is something I really, really appreciate."

"SUSE Manager is the best solution for maintaining the Linux environment"

"What I appreciate best about SUSE Manager is that it supports most of the Linux flavors."

Cons

"Integrating certain group policies can be challenging and may necessitate using on-premises systems to integrate them with Microsoft Intune."

"I rate Microsoft support four out of 10. Support is one area where Microsoft needs to improve a lot. I recently raised a ticket for a Microsoft Azure issue, and it took two and a half weeks for support to reply. They need to improve support across their entire catalog of products."

"When somebody has a customized application or their own company's application, we cannot deploy that application."

"Improvements are needed in Microsoft Intune's enterprise app management, including support for more applications in app patching, boot batching, and discovery. I also hope the cost of Remote Help will decrease because it's a much-needed Intune function. Our customers need that capability, or they will buy it from a third party at a premium."

"There is room for improvement, particularly in terms of compatibility, extending beyond the well-known major brands."

"Reporting could be improved. It needs to be more expensive and robust."

"Some customers have reported experiencing slowness when using lower versions of the Android system."

"An area for improvement is the absence of seamless integration, particularly with external dashboards."

More Microsoft Intune cons

"The architecture is big, so the initial setup is not a straightforward task."

"Another area for improvement is group scheduling if I'm trying to do all the servers. For example, if I want to do all the 2012 Servers - since the patches are the same for all of them - I can't do so."

"I would like to see more container integration in the next release of this solution."

"There is no other functionality available to patch the containers that we need to include."

"We encountered some reporting issues. Also, we needed to gather information from the backend before the product execution. The output's format is not good."

"I would like to see a better methodology for handling REST calls and integration into the APIs. They add new APIs as they add functions, but they've missed some from older components which they still haven't added in. Some of the APIs are there but the CLI calls are not there."

"We've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching."

"There is no option to see all the servers we patch and we cannot find what the server status is. Of course, we can what has been completed and what is pending and which servers have failed, but we cannot find server status from the BMC tool. For example, is the RDP up or not. We are using separate scripts for that."

More BMC TrueSight Server Automation cons

"The initial stage is a bit complex, but after that, everything runs seamlessly."

"The initial setup of SUSE Manager is quite complex."

"It can be complex and difficult for users who are new to Linux and don't have any technical expertise."

"I really would like to have a broader library of VCP's or playbooks that I can deploy."

"From an integration perspective, it is difficult to integrate with Jira or any ticketing tool, which is challenging."

"We sometimes have server issues and need to restart the service."

Pricing and Cost Advice

"The purchase of the product was handled by someone else."

"The cost is handled through our Office 365 license, so I have yet to be able to compare it directly with other tools in its class."

"The product is relatively pricey, but considering its benefits, I'd say it's fair. The benefits outweigh the expensive licensing fees, especially for large organizations, but medium-sized and smaller businesses may be unable to afford it."

"The licensing is on a yearly basis."

"Microsoft Intune costs about $7 per user per month, which is somewhat on the pricier end. That said, it's a reliable product, so it's fair."

"It's a part of Microsoft 365 and E5 licenses. Microsoft's strategy of making every feature in Microsoft Intune paid needs optimization. Remote control is one of the basic features, not a luxury feature, yet we must pay for it. I"

"The price for Intune is fair."

"Any bundle package, such as Security E3, covers multiple things, such as AAP, BitLocker, etc. If you go for them individually, they would be more expensive. Bundling makes the price more attractive and competitive."

More Microsoft Intune pricing and cost advice

"The product is expensive."

"The product's pricing depends on the number of servers."

"The solution is quite expensive compared to other vendors."

"We're looking at less than $100,000 USD for this solution."

"Licensing is a bit pricey. Be mindful about the components that you need and buy as appropriate."

Information not available

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Financial Services Firm

Educational Organization

Manufacturing Company

Financial Services Firm

36%

Computer Software Company

Manufacturing Company

Government

Computer Software Company

13%

Financial Services Firm

11%

Manufacturing Company

10%

Energy/Utilities Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

What do you like most about BMC TrueSight Server Automation?

The product's valuable feature is its ability to conduct patching for multiple servers simultaneously.

What is your experience regarding pricing and costs for BMC TrueSight Server Automation?

The solution is expensive. It has perpetual licenses.

What needs improvement with BMC TrueSight Server Automation?

More use cases can be automated. The user interface of BMC TrueSight Server Automation could benefit from enhancement...

What do you like most about SUSE Manager?

SUSE Manager helps to optimize operations at a reduced cost.

What needs improvement with SUSE Manager?

From an integration perspective, it is difficult to integrate with Jira or any ticketing tool, which is challenging. ...

What is your primary use case for SUSE Manager?

My use cases include using SUSE Manager for patching the Linux operating system. I used to use SUSE Manager in my pre...

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Product Reports

Microsoft Intune

Download Microsoft Intune product report

BMC TrueSight Server Automation

Download BMC TrueSight Server Automation product report

Configuration Management

Download SUSE Manager product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite

No data available

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

BladeLogic Server Automation allows you to quickly and securely provision, configure, patch, and maintain physical, virtual, and cloud servers.

· Threat remediation: Combine with BMC SecOps Response Service to link vulnerabilities to identified patches and create a remediation plan

· Compliance: Integrates role-based access control, pre-configured policies for CIS, DISA, HIPAA, PCI, SOX, NIST, and SCAP, documentation, and remediation

· Provisioning: Supports unattended installs and image-based, script-based, or template-based provisioning

· Configuration: Consistently manage change and configuration activities across a broad range of server environments with one tool

· Reporting: Assess change impact or complete an audit using multiple dashboard views

· Patching: Supports and follows maintenance window guidelines to ensure timely delivery of patches

BMC

SUSE Manager was designed to help your enterprise DevOps and IT Operations teams reduce complexity and regain control of your IT assets with a single tool to manage Linux systems across a variety of hardware architectures, hypervisors as well as container, IoT and cloud platforms. It automates Linux server and IoT device provisioning, patching and configuration for faster, consistent and repeatable server deployment helping to optimize operations and reduce costs. And with automated monitoring, tracking, auditing and reporting of your systems, VMs, and containers across your development, test and production environments, you can ensure compliance with internal security policies and external regulations.

SUSE

Sample Customers

Mitchells and Buzzers, Callaway

State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAP

Day & Zimmermann, Cisco, CEMEX, L.B. Foster, Adient, Istanbul Technical University, 7Pixel, University of Maine System, Guerbet

BMC TrueSight Server Automation vs. SUSE Manager