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AWS Systems Manager vs SUSE Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
254
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
AWS Systems Manager
Ranking in Configuration Management
5th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
12
Ranking in other categories
No ranking in other categories
SUSE Manager
Ranking in Configuration Management
14th
Average Rating
8.8
Reviews Sentiment
6.2
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Configuration Management category, the mindshare of Microsoft Intune is 10.3%, up from 9.4% compared to the previous year. The mindshare of AWS Systems Manager is 10.9%, up from 10.1% compared to the previous year. The mindshare of SUSE Manager is 3.6%, up from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
Ambe Frankline - PeerSpot reviewer
Tracks every action on AWS accounts in a centralized way
Setting up AWS Systems Manager to monitor and control other services is easy. You need to link the services you want to observe and track. The time it takes to deploy depends on factors like connectivity, latency, and the complexity of the services. For example, setting up a simple application is faster than setting up a more complicated three-tier or multi-tier system. Using the solution for batch updates varies depending on the number of servers involved and the commands needed. Personally, when I do small projects at home, deploying a few servers doesn't take long. But at work, where we handle larger deployments with hundreds of servers, it's faster due to better connectivity and resources.
Victor Estival - PeerSpot reviewer
Easy to deploy, offers embedded monitoring, and is very stable
I am a SUSE partner. I have a central server and then I'm connected to the VPN. That way, I can connect to all different customers. I'd advise new users to certainly read the documentation, as that's what I tend to skip. However, it's an important step. Try to automate as much as you can. One of the most powerful things that I noticed when I arrived, was that it was underutilized, and there are all of these automation capabilities that SUSE Manager has. It's saved just so much time for me. I'd rate the solution at a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is Intune's ability to push out updates for the security and antivirus. I also like Intune's copilot and the ability to automate processes. For example, if you have 5,000 employees who are issued new PCs and you need to set them up with everything they need."
"Intune's unified endpoint management platform is invaluable."
"We are transforming our flat network by adopting different cloud solutions, and our own applications are hosted in the cloud. Intune ensures our security throughout our entire cloud-based system, improving our security posture."
"Microsoft's cloud comes with a lot of extra features that are free of charge."
"At the moment, Autopilot is the most valuable feature."
"It's easy to manage and easy to configure."
"Intune has significantly benefited our organization by providing comprehensive visibility into our device ecosystem."
"For our office workers who are not based in Norway, when we order the PC, we can do some of the settings for them. These are standardized settings. We can set them up exactly as they are in Norway so that they're the same."
"With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems manually."
"I use AWS Systems Manager primarily for infrastructure management and automation. One of its key benefits is managing patches and updates for our EC2 instances, including both Windows and Linux workloads. It can perform compliance checks on all managed workloads, identifying which systems aren't compliant or haven't been patched."
"Systems Manager has a feature where it analyzes the logs and gives us a performance overview in the form of a graph. We know when it's taking up more resources and when there are spikes, so we can predict the usability."
"AWS Systems Manager's most valuable feature is its ability to dynamically export and import values in various AWS accounts."
"It is beginner-friendly with extensive features that can be learned gradually based on the user's needs and tasks."
"The solution's most valuable feature is the change management option. It tracks every action on my AWS accounts in a centralized way, acting like a control tool for me. This is especially useful when working with Kubernetes and AWS ECS services. Additionally, my colleagues and clients often use the application management tools for configuration, parameters, and installations."
"AWS Systems Manager's most valuable feature is its ability to dynamically export and import values in various AWS accounts"
"When we do the automation in the cloud, we use the SSM agent. This helps us to test our automation and documents, and monitor the cloud."
"SUSE Manager is valuable for managing systems, patching, and utilizing SaltStack connectivity for various installations and other routines."
"SUSE Manager is the best solution for maintaining the Linux environment"
"SUSE Manager helps to optimize operations at a reduced cost."
"When it comes to managing both Red Hat and SUSE environments, it provides the support for live patching, which is something I really, really appreciate."
"The setup is straightforward."
 

Cons

"One area for improvement is app deployment. Another is the Windows update rollout. If you're rolling out an object to a device that's offline, Intune stops trying to reach this device after it sits idle for a bit. We are forced to find a workaround that could help manage that."
"In future releases, I would like to see better integration with Apple products."
"I, as such, do not have any specific inputs or needs. However, there is always room for improvement when it comes to scalability."
"The platform is incredibly slow and could be more responsive. Specifically, when making changes to security policies, I would like to see those changes take effect more quickly."
"The solution can have some compliance problems in general and the end-point user can bypass easily the company policies in Intune."
"If we could remote into a device, it would be great. Currently, we cannot directly connect to the user device. We have to use other tools such as VMware for connecting to devices."
"We faced issues with macOS support. The product should have better inventory and asset management."
"It just doesn't handle software updates well at all by itself. You need to be a scripting wizard to make those happen properly, or you use third-party tools. The Windows feature updates are very difficult to implement. I would like to see a proprietary built-in remote control tool. I know that they have Team Viewer integrated, but it is not seamless. It would be nice if they had a seamless remote desktop capability directly from the Intune console."
"The AWS UIs are not the most intuitive. Also, the usability needs room for improvement."
"AWS does not have EKS cluster backup."
"The fact that AWS Systems Manager takes time to complete the patching process, makes it an area where improvements are required."
"We formerly used third-party products to analyze the log, give us information, and find bottlenecks. Systems Manager could provide more tools that conduct this analysis, so we don't have to do it ourselves."
"Lacks sufficient integrations."
"Every AWS service comes with some associated costs."
"Ensuring broader OS coverage in patch management could be beneficial for the product."
"The current challenge is that we can't pull any incidents from other accounts."
"It can be complex and difficult for users who are new to Linux and don't have any technical expertise."
"The initial setup of SUSE Manager is quite complex."
"We sometimes have server issues and need to restart the service."
"The initial stage is a bit complex, but after that, everything runs seamlessly."
"I really would like to have a broader library of VCP's or playbooks that I can deploy."
 

Pricing and Cost Advice

"While Microsoft charges for actual usage, it lacks discount options."
"The licensing costs we leave up to the customer and these vary from one to another."
"There is a license needed to use the solution and we are on an annual license."
"Microsoft's licensing is more flexible and adaptive than its competitors."
"The tool is cheaper than our company's other MDM tools."
"Microsoft Intune is more expensive than other solutions, but it offers a wider range of features and control."
"We are partners, so we receive some discount. However, from the customer's perspective, Microsoft Intune's pricing is competitive with non-Microsoft technology, and the price is good compared to other market competitors."
"The pricing for Microsoft Intune is reasonable. Our clients are satisfied."
"The platform provides excellent value for the capabilities it offers when compared to third-party tools for similar tasks."
"An AWS cloud engineer can bring down the costs."
"As we were doing a government project so the government got the project at a very nominal cost."
"Most of the features are free. I'm not entirely certain, but I believe the pricing is generally very low. Some services that are part of Ops Manager might have associated costs."
Information not available
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Top Industries

By visitors reading reviews
Educational Organization
20%
Computer Software Company
11%
Financial Services Firm
8%
Manufacturing Company
7%
Computer Software Company
15%
Financial Services Firm
14%
Government
8%
Manufacturing Company
7%
Computer Software Company
14%
Financial Services Firm
13%
Manufacturing Company
9%
Energy/Utilities Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about AWS Systems Manager?
With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems m...
What is your experience regarding pricing and costs for AWS Systems Manager?
Every AWS service comes with some associated costs. While using AWS Systems Manager, we continually monitor to optimi...
What needs improvement with AWS Systems Manager?
There isn't anything specific I remember at the moment.
What do you like most about SUSE Manager?
SUSE Manager helps to optimize operations at a reduced cost.
What needs improvement with SUSE Manager?
There is room for improvement in the documentation. A better description of the initial setup process could enhance u...
What is your primary use case for SUSE Manager?
I use SUSE Manager ( /products/suse-manager-reviews ) for managing systems and for patching systems. Additionally, I ...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Amazon Elastic Container Registry
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Day & Zimmermann, Cisco, CEMEX, L.B. Foster, Adient, Istanbul Technical University, 7Pixel, University of Maine System, Guerbet
Find out what your peers are saying about AWS Systems Manager vs. SUSE Manager and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.