BMC TrueSight Operations Management vs Cisco Intersight comparison

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Executive Summary

We performed a comparison between BMC TrueSight Operations Management and Cisco Intersight based on real PeerSpot user reviews.

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed BMC TrueSight Operations Management vs. Cisco Intersight Report (Updated: November 2022).
657,397 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"BMC TrueSight Operations Management is easily scalable.""I like everything about this tool. I recommend this solution to anyone looking for a standalone solution with high availability meaning that can be used depending on the customers requirements.""The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good.""I like the event management part.""I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this.""Intelligent solution with a proactive monitoring feature and consolidated dashboard that's stable and easy to scale.""Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers.""The most valuable feature of BMC TrueSight Operations Management is the dashboard presentation server."

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"We enjoy having an inside view of all the data centers and all the EdgeX nodes within a single portal rather than going into the EdgeX connections one by one.""Scalable portfolio of services for remote device management, with good cloud integration. It's also easy to set up.""The product has good integration.""I like Intersight because of the integration with HashiCorp, Kubernetes, and each cloud because Intersight is the IO module."

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Cons
"BMC TrueSight Operations Management could improve the reporting.""It would be better if the initial setup and deployment were more straightforward.""This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time.""The pricing could be better.""The UI for the end users could be improved and more flexible than it is now.""BMC TrueSight Operations Management could use some enhancements in the application visibility tools.""I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions.""There are some small limitations with this tool in terms of reporting dashboards that fit all of the requirements of the individual customer."

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"When new features are added, the service becomes full of bugs.""Cisco Intersight needs some improvement in terms of stability. Hybrid cloud management and proper hyperscaler tie-up are other areas for improvement.""The unique problem with Cisco Intersight is that it's not supporting some players.""It's a very complex solution."

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Pricing and Cost Advice
  • "The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to expend but the licensing cost is too high."
  • "BMC TrueSight Operations Management is not on the cheaper side, but its pricing is on a case by case basis. Its licensing model is simple and based on the number of devices."
  • "Annual licensing amount depends on the customers requirements. Support is an additional fee and there are options for three and five year support."
  • "They have changed the licensing fees."
  • "The solution is based on endpoints and knowledge models which can be costly."
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  • "Cisco Intersight is not cheap, but it's not the most expensive product either."
  • "It's just the standard licensing cost. There are no additional fees."
  • More Cisco Intersight Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The solution is based on endpoints and knowledge models which can get costly. Pricing is a little bit high so I rate it a six out of ten.
    Top Answer:BMC TrueSight Operations Management could improve the reporting.
    Top Answer:The most valuable features of BMC TrueSight Operations Management are the blackouts and event management.
    Top Answer:I like Intersight because of the integration with HashiCorp, Kubernetes, and each cloud because Intersight is the IO module.
    Top Answer:The unique problem with Cisco Intersight is that it's not supporting some players. For example, Dell and ATP. I have a problem with integrating the existing solutions in the data center. I would like… more »
    Ranking
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    6,781
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    10
    Average Words per Review
    364
    Rating
    8.4
    Views
    6,223
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    5,135
    Reviews
    3
    Average Words per Review
    421
    Rating
    7.7
    Comparisons
    Also Known As
    ProactiveNet, TrueSight Operations Management
    Intersight
    Learn More
    Overview

    BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.

    BMC TrueSight Operations Management Features

    BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:

    • TrueSight Smart Reporting
    • Broad monitoring capabilities
    • Hundreds of integrations
    • Event grouping
    • Proactive alerts
    • Incident tickets
    • Cause analysis
    • Automated log analysis

    BMC TrueSight Operations Management Benefits

    Some of the benefits of using BMC TrueSight Operations Management include:

    • Detects performance issues: BMC TrueSight Operations Management helps you detect and address performance abnormalities before they impact your organization.
    • Beneficial for IT teams: Since BMC TrueSight Operations Management automatically learns the behavior of your infrastructure, it is able to alert you when specific behaviors require attention, helping IT departments focus on other pressing priorities.
    • Cost efficient: BMC TrueSight Operations Management will save your company money by eliminating the need to manage thousands of traditional, static thresholds for event generation.
    • Reduces manual tasks: BMC TrueSight Operations Management minimizes the need to manually define, configure, and maintain correlation rules and policies.
    • Fewer false alarms: With BMC TrueSight Operations Management, the number of false alarms and associated incidents decreases drastically.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.

    Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."

    A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”

    An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”


    Cisco Intersight is Cisco’s systems management platform that delivers intuitive computing through cloud-powered intelligence. This platform offers a more intelligent level of management that enables IT organizations to analyze, simplify, and automate their environments in ways that were not possible with prior generations of tools. This capability empowers organizations to achieve significant savings in Total Cost of Ownership (TCO) and to deliver applications faster, so they can support new business initiates. The advantages of the model-based management of the Cisco UCS platform plus Cisco Intersight are extended to Cisco UCS servers and Cisco HyperFlex and Cisco HyperFlex Edge systems. Cisco HyperFlex Edge is optimized for remote sites, branch offices, and edge environments.

    Offer
    Learn more about BMC TrueSight Operations Management
    Learn more about Cisco Intersight
    Sample Customers
    Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
    EXMAR, RapidScale
    Top Industries
    REVIEWERS
    Comms Service Provider27%
    Healthcare Company18%
    Manufacturing Company18%
    Financial Services Firm18%
    VISITORS READING REVIEWS
    Computer Software Company24%
    Financial Services Firm13%
    Government10%
    Comms Service Provider9%
    VISITORS READING REVIEWS
    Comms Service Provider30%
    Computer Software Company23%
    Government6%
    Financial Services Firm5%
    Company Size
    REVIEWERS
    Small Business43%
    Midsize Enterprise15%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise8%
    Large Enterprise75%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise11%
    Large Enterprise74%
    Buyer's Guide
    BMC TrueSight Operations Management vs. Cisco Intersight
    November 2022
    Find out what your peers are saying about BMC TrueSight Operations Management vs. Cisco Intersight and other solutions. Updated: November 2022.
    657,397 professionals have used our research since 2012.

    BMC TrueSight Operations Management is ranked 12th in IT Infrastructure Monitoring with 11 reviews while Cisco Intersight is ranked 34th in IT Infrastructure Monitoring with 4 reviews. BMC TrueSight Operations Management is rated 8.4, while Cisco Intersight is rated 7.6. The top reviewer of BMC TrueSight Operations Management writes "Intelligent and proactive monitoring solution that's reliable and easy to scale". On the other hand, the top reviewer of Cisco Intersight writes "Expands well, offers great features, and gives a great inside view of all our data centers". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Splunk and SolarWinds Server and Application Monitor, whereas Cisco Intersight is most compared with Cisco UCS Manager, HPE OneView, VMware Aria Automation, Cisco UCS Director and Cisco CloudCenter. See our BMC TrueSight Operations Management vs. Cisco Intersight report.

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    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.