BMC TrueSight vs Broadcom DX Application Performance Management vs CA Application Delivery Analysis [EOL] comparison

Application Performance Monitoring (APM) and Observability

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Featured Reviews

NikhilKalwint

Technical Specialist at ServiceIO

Has improved monitoring efficiency and supports fast issue resolution through responsive support and reliable automation

I work with BMC TrueSight and have been using it for eight-plus years BMC TrueSight brought a positive impact and benefits to our organization. The customization part is one of the advantages of the product, along with the monitoring capabilities. Automated root cause analysis and predictive…

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Eduardo Gallardo

Director of Technical Part at NOS SGPS

Dashboards facilitate prompt alerts but discovery feature needs enhancement

I would recommend Broadcom DX Application Performance Management if a customer doesn't have any existing performance solution. However, ten years ago, the solution was better, and now there are many competitive options. My overall rating would be between six and seven. The product rating I would give is 6.5 out of 10.

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reviewer1237194

Senior Solution Director, DevOps at a computer software company with 10,001+ employees

Good monitoring functionality, but technical support and integration with other products need to be improved

My biggest complaint about ADA is that you have to rely on dedicated appliances. For CA Spectrum, the integration of this product is something that needs to be improved. Even some of their point products to not integrate very well, and ADA is one of them. The user interface needs to be improved. Technical support needs to be improved.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The ability to pull hosts together to show what processes are running, so it can be used for change management."

"We have one application, which is fairly large. In the past, we had Level 1 and 2 NOC support teams who were responsible for watching dashboards. When they saw an issue in the application, they would call Level 2 or 3 support and escalate the call, if necessary. Now, through the use of this product, we have been able to reduce the headcount by five people, as we are able to eliminate the eyes on the glass. We no longer have people watching the dashboard. We have events which are processed automatically through the system and get to the right people. We had six people in L1s, and now have one. So, we reduced five out of six headcount, which is pretty significant."

"What I like best about BMC TrueSight Operations Management is that it allows you to do granular monitoring and improves VM load."

"TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great."

"The major advantage of the product is estate management."

"It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes."

"The most valuable features of the solution are alert management, alert generation, and event management."

"The Event Management is outstanding; still is the most interesting part of the product."

More BMC TrueSight pros

"We use it to create dashboards and executive view dashboards, so our higher up managers can take a look and see where our application status stands."

"Command center is a new feature that provides agent maintenance and support without involving the application team. It saves lots of time for APM team."

"This application pulls data in 15 seconds. You can imagine the enormous amount of data which streams through."

"The most valuable feature of Broadcom DX Application Performance Management for me is transaction monitoring. The technical support provided for the solution is also an advantage."

"It's a very stable product."

"The triage can find the root cause for pent up issues."

"We are able to spot issues much quicker with the use of the out-of-the-box metrics given to us by CA. But we also develop that further with the use of the EPA Agent and expand what we can give and show the business by creating our own scripts. This has allowed us to develop our own self-monitoring and before anybody else sees the issue we are on hand to solve that as quickly as possible."

"I like that it gives you a wide range of data where you can see the application outage response from concurrent locations and the number of stalled jobs."

More Broadcom DX Application Performance Management pros

"The most valuable feature is the fault management monitoring."

"The pricing is relatively low compared to other solutions in this area. I'd go so far as to say it's even significantly less than the competition."

Cons

"I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."

"Deployment requires lots of resources (servers). It has too many consoles."

"BMC's online documentation is often incorrect or incomplete."

"I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions."

"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."

"There are some complexities with deployment that could be improved in BMC TrueSight."

"BMC TrueSight Operations Management could improve the reporting."

"It would be better if the initial setup and deployment were more straightforward."

More BMC TrueSight cons

"There are several areas that could be improved in Broadcom DX Application Performance Management. One of the main areas is user experience monitoring, which is currently not available. Additionally, they need to develop a solution that is compatible with OpenShift 4, as their current solution only works when an agent is installed within the image, which is not possible in OpenShift 4 as it removes the agent."

"Needs the ability to dynamically create dashboards. Right now, we do custom dashboards. Everything is created manually."

"The main areas for improvement include making dashboards and interfaces easier to understand."

"They need to add support for new frameworks, or at least provide a broader guide/perspectives to add them to monitoring specific agents to retrieve metrics with thresholds as a reference to guide the customer as to where they must go to achieve this."

"With respect to SQL monitoring, it would be nice to have a little more information because it doesn't provide the full statement all of the time."

"It doesn't have a proper database, and the configuration is very difficult."

"The area of improvement is related to the areas of application onboarding and instrumentation, where the product has certain shortcomings."

"The reports are a key part of APM in my vision because it is through them that we manage to generate the evidence to direct the development team and operational support to address. However, we can not extract the information of the tool through reports. We have needed several times to use screen print screen, CTRL + C and CTRL + V."

More Broadcom DX Application Performance Management cons

"The user interface needs improvement."

"My biggest complaint about ADA is that you have to rely on dedicated appliances."

Pricing and Cost Advice

"The cost depends on the usage."

"Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."

"Other products are more expensive than BMC TrueSight."

"Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable."

"Pricing is very high."

"The solution is based on endpoints and knowledge models which can be costly."

"There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."

"The tool is moderately expensive."

More BMC TrueSight pricing and cost advice

"Negotiate a lot, but do not forget to buy the product because it is worth it."

"Pricing and licensing are not issues."

"I'm unable to give information on Broadcom DX Application Performance Management licensing costs, but all Application Performance Management products have expensive pricing. This means that it's not only Broadcom that's expensive, and it would be an advantage if the cost would be a little bit cheaper."

"Setup costs are quite competitive relative to other solutions, and simpler."

"There is some research needed to determine licensing costs, based on the number of DataPower instances for the Nastel agent, for example."

"All discounts are case by case to accommodate the client's budgets."

"Broadcom is a better and cheaper option from the financial perspective. It also depends on the DLP plug."

"The licensing costs are expensive."

More Broadcom DX Application Performance Management pricing and cost advice

"This is an expensive solution and there is a single price to pay for licensing, with no options."

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Top Industries

By visitors reading reviews

Financial Services Firm

20%

Computer Software Company

Outsourcing Company

Government

Marketing Services Firm

15%

Performing Arts

12%

Manufacturing Company

10%

Financial Services Firm

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	24
Midsize Enterprise	6
Large Enterprise	24

By reviewers
Company Size	Count
Small Business	26
Midsize Enterprise	24
Large Enterprise	124

No data available

Questions from the Community

What do you like most about BMC TrueSight Operations Management?

The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates...

What is your experience regarding pricing and costs for BMC TrueSight Operations Management?

BMC TrueSight licensing costs are on the more expensive side.

What needs improvement with BMC TrueSight Operations Management?

There are some complexities with deployment that could be improved in BMC TrueSight.

What is your experience regarding pricing and costs for Broadcom DX Application Performance Management?

The initial pricing is reasonable and competitive compared to other solutions. The challenge arises during annual ren...

What needs improvement with Broadcom DX Application Performance Management?

The first area for improvement is the discovery feature, which should be enhanced to collect comprehensive informatio...

What is your primary use case for Broadcom DX Application Performance Management?

Our primary use case involves having a large dashboard with significant information for alerts, alarms, and metrics t...

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Product Reports

BMC TrueSight

Download BMC TrueSight product report

Broadcom DX Application Performance Management

Download Broadcom DX Application Performance Management product report

Broadcom DX Application Performance Management report

Application Performance Monitoring (APM) and Observability

Download CA Application Delivery Analysis [EOL] product report

CA Application Delivery Analysis [EOL] report

Also Known As

ProactiveNet, TrueSight Operations Management

DX APM, CA APM, CA NetQoS Performance Center, Wily Introscope, CA Wily APM, CA App Experience Analytics, CA AXA

CA ADA, Application Delivery Analysis, NetQoS SuperAgent

Overview

BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.

BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.

What are BMC TrueSight's key features?

Robust Event Management: Offers efficient handling of events.
Seamless Integration: Integrates easily with existing systems.
Comprehensive Monitoring: Supports hardware to cloud infrastructure.
Centralized Console: Simplifies management processes.
Automated Triage: Standardizes alerts for better efficiency.
Proactive Monitoring: Improves forecasting and issue prevention.
Capacity Optimization: Efficiently manages resources.
Customizability: Tailors to specific service needs.

What benefits and ROI should users seek in BMC TrueSight?

Enhanced Proactive Management: Reduces downtime through efficient monitoring.
Improved Troubleshooting: Provides visibility into systems for quick issue resolution.
Effective Integration: Blends well with other tools and platforms.
Resource Efficiency: Optimizes use of infrastructure and servers.
Global Support: Facilitates operations across sectors worldwide.

BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.

BMC Helix

Broadcom DX Application Performance Management is a cutting-edge next-generation APM that goes beyond the traditional aspects of what other APMs provide by offering fully integrated AIOPS (Artificial Intelligence for IT Operations) capabilities embedded in the solution. This enables Broadcom DX Application Performance Management better opportunities to detect anomalies faster, correctly anticipate behavior, and perform intuitive automatic corrective processes. The solution is able to provide comprehensive full stack end-to-end monitoring and deliver complete visibility and a nearly flawless user experience.

Broadcom DX Application Performance Management Benefits

Broadcom DX Application Performance Management has many valuable key features. Some of its most useful features include:

Improves visibility: Users gain complete 360-degree visibility with all applications, infrastructure, and end users in modern, traditional, and all cloud-based environments.
Continuous improvement: Intuitive automated feedback is provided throughout the entire software development lifecycle.
Scalability: The solution is easily scalable to the enterprise level with very easy to use administration.
Improved user experience: The solution provides intuitive dynamic insights concerning overall application performance and across the complete user journey.

Broadcom DX Application Performance Management Features

There are many benefits to implementing Broadcom DX Application Performance Management. Some of the biggest advantages the solution offers include:

Custom personalized dashboards: Users are able to create their own specific views based on unique task-driven individualized requirements. This allows for comprehensive intuitive cross-domain analysis of the entire ecosystem and application usage from both synthetic and real user perspectives.
Fast, straightforward deployment: The solution offers an automated, zero-touch deployment process that better facilitates the monitoring and discovery of cloud-based and container applications.
Improved administration processes: Agent administration and overall lifecycle processes are simplified, making configurations, deployments, and upgrades very simple.
Intuitive analysis: The solutions AIOPS processes provide for inherent root-cause detection and anomaly discovery to diagnose potential issues or problems immediately.
Improved visibility: Presented views are task-relevant to facilitate improved group topologies, and time-based to display the impact of performance anomalies.
Improved mapping: Relationship mapping enables users to visualize all aspects of the environment with options to deep dive across entire applications, network layers, and infrastructure.
Application support: The solution has functionality with Java, .Net, PHP, Node.js, Docker, Kubernetes, AWS, Google Cloud, and more.
Flexibility: The solution is available both on premises and as a SaaS.

Reviews from Real Users

“The most valuable feature of Broadcom DX Application Performance Management for me is transaction monitoring. “ A Peerspot user who is an Applications Engineer at a financial services firm.

“The most valuable features are the low overhead, the ability to monitor production on 24/7 principle, the ability to decrease time to discover the point of failure in the IT infrastructure or the application environment in a short period of time, reporting for analyzing the performance of the application for improving the code optimizing process.” A.Jurisic, CEO at Pio Pet d.o.o.

“What is most valuable about this solution is that it completely monitors code-level visibility. We benefit from this as we're able to capture any performance issues from an application, then raise and forward those issues to the applicable team more quickly.” S. Doddi, APM consultant at Tech Mahindra Limited

Broadcom

CA Application Delivery Analysis provides end-to-end response time monitoring at multiple component levels, giving Network Administrators the ability to quickly identify performance bottlenecks and to identify root cause in minutes as opposed to hours or days, resulting in up to 80% improvement in IT productivity and reduced Mean Time To Repair (MTTR).

Broadcom

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank

Lexmark, Intermountain Healthcare, National Australia Bank, BBVA Compass Bank, Innovapost, Dansk Supermarked Group, U.S. Cellular, Orange, Cetip

ERGO

Application Performance Monitoring (APM) and Observability