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BMC Helix Client Management vs ManageEngine Endpoint Central comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC Helix Client Management
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
7
Ranking in other categories
Mobile Device Management (MDM) (8th), Endpoint Compliance (7th)
ManageEngine Endpoint Central
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
68
Ranking in other categories
Client Desktop Management (1st), Enterprise Mobility Management (EMM) (4th), Unified Endpoint Management (UEM) (3rd)
 

Mindshare comparison

While both are Endpoint Security solutions, they serve different purposes. BMC Helix Client Management is designed for Mobile Device Management (MDM) and holds a mindshare of 4.1%, up 4.0% compared to last year.
ManageEngine Endpoint Central, on the other hand, focuses on Client Desktop Management, holds 31.6% mindshare, down 42.3% since last year.
Mobile Device Management (MDM) Market Share Distribution
ProductMarket Share (%)
BMC Client Management4.1%
Jamf Pro22.4%
Jamf School8.3%
Other65.2%
Mobile Device Management (MDM)
Client Desktop Management Market Share Distribution
ProductMarket Share (%)
ManageEngine Endpoint Central31.6%
Symantec Client Management Suite17.0%
RemoteExec11.7%
Other39.7%
Client Desktop Management
 

Featured Reviews

Cristian Testa - PeerSpot reviewer
A stable solution that allows you to manage IT clients from receipt to retirement
The initial setup is straightforward and easy to use, but you need to understand the different functionalities and modules. The console version and the Hub application are different, and you need some knowledge to make the process easier. Deployment typically takes about two months. You start with the initial setup and then continue with operations. The deployment process is straightforward. The master installation takes about thirty minutes. After that, you deploy different relays to discover the endpoints and create the credentials and sources to install the agents. Once the agent is installed on an endpoint, you can manage it as needed. The first step is always the installation. BMC Client Management can be deployed both on cloud and on-premises. After the COVID-19 pandemic, there was an increased need for remote solutions, so we have customers using both models. In BMC Client Management, I'd rate the initial setup as an eight out of ten.
Charles A - PeerSpot reviewer
Effective vulnerability, desktop, and patch management
We are using ManageEngine Endpoint Central primarily for desktop management. It allows us to deploy patches, manage antivirus, control endpoints like DLP, and more The most valuable feature to me is the vulnerability management. It also has effective patch management capabilities. The main issue…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One feature I like, that was especially valuable during the pandemic, is remote control. Remote control grants administrators and support personnel access to the laptops and PCs of employees (who might be working from home) in order to fix any issues that come up as and when they come up, even without having to wait for a support request."
"BMC Client Management is a stable solution and one of the best in the market. It allows me to manage all recipe endpoints, including iOS, Android, Linux, Unix, and Windows, all within the same solution."
"The inventory and patch management tools are very valuable."
"The most valuable features of the solution are patch management and software license management."
"The support from BMC Client Management is very good."
"The most valuable features of the solution are its patching capabilities and the help it offers when it comes to use cases, like prompting for the reboot after a certain period of time."
"It's a scalable solution. We have deployed it for customers using 3000 nodes to those using 300,000 nodes."
"ManageEngine Endpoint Central has significantly simplified my device management practices."
"All of Desktop Central's features are valuable, especially its simplicity."
"We can scale the product."
"Desktop Central has improved these organizations and this is why it has been repeated multiple times at multiple organizations. If something works and is getting better it is worth repeating."
"The reporting tool is very good."
"Very good, functional solution for endpoint management."
"ManageEngine has improved my organization because right now we can actually monitor and find out which software products are installed on each desktop. We can then figure out which ones have to get patched and so forth."
"The ability to patch my servers and endpoints is the most important for me. However, this feature is more pronounced in ManageEngine Desktop Central."
 

Cons

"The solution needs to add whitelisting because many customers request it."
"It would be good if BMC Client Management can perform vulnerability assessment scanning at the endpoint on its own and mitigate that. Then, we wouldn't have to rely on a third party VA tool. I would like to see this application move to being a web-based one."
"BMC Client Management supports only iOS devices. It would be good if they would support Android as well."
"The solution does not offer the functionality of remote access to users."
"The on-premises version of BMC Client Management has powerful remote control functionality and decent compliance features, but these features both rely on the discovery tool in order to gain a complete set of insights about the endpoint's environment. Now, BMC's discovery solution depends on having an agent installed in each endpoint and sometimes the agent doesn't work properly, making it difficult to get an accurate understanding of the environment (including special topologies) even with BMC's discovery tool."
"BMC Client Management could improve in the area of integration."
"In BMC Client Management, I would like to see more features for executing commands remotely. For example, with SAP, there isn't the capability to execute all the commands available in the console. The latest version includes more endpoints, but they do not cover everything the operations team needs. Additionally, I think improving the hierarchy for managing endpoints is crucial. Extending the endpoint capabilities would be highly beneficial."
"ManageEngine could be improved by giving customers an option to perform certain actions proactively. Since I was a consultant, I worked on different products and some had advantages over ManageEngine. For example, proactive remediation—you want to proactively check something on the computers and run the script. In ManageEngine, you have the option to run the script, but Intune has the option to do so proactively. ManageEngine doesn't have this. You should have the option to act proactively, not just going ahead and fixing it once it's done. Proactive remediation should be a feature."
"Some difficulties with setup for multiple locations."
"In relation to ManageEngine Endpoint Central, ManageEngine NGAV seems to be completely useless right now."
"Not many things are needed for improvement, everything seems to be great as it is. One thing that would be good to have would be the ability to add MDM to a tablet running Android 5.0 using the EMM Token Enrollment. If we wanted to add MDM to an older tablet, we just have to go the "long route" to get it added."
"ManageEngine Desktop Central should keep up with some of the features that other major vendors are providing, such as Microsoft."
"Many features in Desktop Central are licensed separately. It would be more convenient if they could organize these tools into a single package."
"The solution is expensive."
"The solution should be better at integrating with other solutions."
 

Pricing and Cost Advice

"BMC Client Management is a high-priced solution, but given its performance and capabilities, I think it offers great value. I don't have the exact number for the yearly licensing costs. I believe there is an additional cost of around two hundred dollars."
"The solution is low cost."
"BMC Client Management is a very affordable solution. There is one main server license which I believe is around $1,000 per year, and then there is the license for the actual solution. With the solution license, you can opt for a suite license where you get access to all the features and benefits, or alternatively you can buy any of the five main components of the suite license individually."
"To use BMC Client Management they charge annually per node."
"Compared to other products, ManageEngine Endpoint Central is a very cheap solution."
"We had perpetual licenses. The cost was around 36,000, and then you'd have the yearly maintenance fee of 2,000 or 3,000."
"Choose wisely between the Professional and Enterprise editions, based on your needs."
"There are multiple flavors of the app. They have a distributed version for enterprises. It depends on your size. They price it on a per machine basis. 250 or 500 is probably their least amount."
"The price could be cheaper."
"I have been using the free version and am in the stage where I have to decide if I will proceed with the paid license, or instead choose another product."
"The price is moderate."
"There is a freeware version of the solution available as long as you do not breach the number of licenses and users that are dictated."
report
Use our free recommendation engine to learn which Mobile Device Management (MDM) solutions are best for your needs.
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Top Industries

By visitors reading reviews
Computer Software Company
22%
Financial Services Firm
15%
Government
12%
Retailer
9%
Computer Software Company
14%
Financial Services Firm
10%
Manufacturing Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise14
Large Enterprise35
 

Questions from the Community

What do you like most about BMC Client Management?
The most valuable features of the solution are its patching capabilities and the help it offers when it comes to use cases, like prompting for the reboot after a certain period of time.
What is your experience regarding pricing and costs for BMC Client Management?
BMC Client Management is a high-priced solution, but given its performance and capabilities, I think it offers great value. I don't have the exact number for the yearly licensing costs. I believe t...
What needs improvement with BMC Client Management?
In BMC Client Management, I would like to see more features for executing commands remotely. For example, with SAP, there isn't the capability to execute all the commands available in the console. ...
How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily a...
What do you like most about ManageEngine Endpoint Central?
Well, what we like is that it catch actually a lot of features constantly upgrading. So all the three maybe there there were some features as the tenant on the earliest version. Now it's it's almos...
What is your experience regarding pricing and costs for ManageEngine Endpoint Central?
Regarding the pricing of ManageEngine Endpoint Central, it depends on the region. In India, it is very cost-effective and provides great value. In other regions such as the UAE, US, or UK, the pric...
 

Also Known As

BMC Helix Client Management, Helix Client Management, BMC Fromdistance Mobile Device Management
ManageEngine Desktop Central, Desktop Central, ManageEngine Desktop Management MSP
 

Overview

 

Sample Customers

Charter Manufacturing
Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises
Find out what your peers are saying about JAMF, Microsoft, Cisco and others in Mobile Device Management (MDM). Updated: August 2025.
866,324 professionals have used our research since 2012.