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Blueriq vs IBM Business Automation Workflow comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 11, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Blueriq
Ranking in Business Process Management (BPM)
33rd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
2
Ranking in other categories
No ranking in other categories
IBM Business Automation Wor...
Ranking in Business Process Management (BPM)
15th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Business Process Management (BPM) category, the mindshare of Blueriq is 1.1%, up from 0.5% compared to the previous year. The mindshare of IBM Business Automation Workflow is 1.2%, down from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
IBM Business Automation Workflow1.2%
Blueriq1.1%
Other97.7%
Business Process Management (BPM)
 

Featured Reviews

ChrisBiemans - PeerSpot reviewer
Business Consultant at Ziggo Services B.V.
Stable platform with valuable case management capabilities
We use Everest Blueriq for a food safety organization, that revolves around automating and managing complex processes critical to ensuring food safety and compliance. It involves monitoring containers for pests and diseases before allowing entry into the EU. The platform plays a vital role in…
IsmailEl Dahshan - PeerSpot reviewer
CEO at Exact Holding NV
Automation has transformed financial workflows and has improved revenue tracking and compliance
Regarding Watsonx, I am uncertain whether it is fully complied and fully integrated with IBM Business Automation Workflow yet. Currently, we use some AI in Enterprise Content Management, particularly when searching documents. Archiving snapshots would be very beneficial. It would be good to reduce the administration effort required to archive snapshots, as this is a main issue with the product. I would also recommend that IBM engage with customers more deeply. Rather than sending URLs or documentation for customers to solve problems independently, the support team should be more involved in addressing the client's specific issues in a targeted manner, providing clear guidance on what actions need to be taken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The biggest benefit of using the product is identifying the issues, enabling a more flexible working method."
"It has had a positive effect on decision-making in my organization. It helps us with our dispute process."
"After being acquired from Lombardi by IBM, BPA was only workflow-related, and over a period of time it evolved with a lot of capabilities added to the product, like rules, business decision-making, and now a more enhanced toolkit to build applications very rapidly."
"This is a low-code software where you can just drag and drop on the user interface. There are also a lot of quality integrations such as TMS."
"The most valuable feature is automation, which is quite strong and we are quite happy with it."
"This is a stable solution that we have been able to use as a distributed system."
"No matter what somebody's technical experience level is, the tool can start adding value immediately. Even if that is just an analyst who doesn't have any technical background, they can use some of these no quote accelerators to get things from ideation to deployment in a matter of minutes."
"It performs the basic tasks that are required for the BBM solution as part of the overall integration with ECM or enterprise contact management."
"No matter what somebody's technical experience level is, the tool can start adding value immediately."
 

Cons

"The platform's initial setup process could be better."
"There are several areas where improvements could be made including with engagement of OCR capabilities. We currently need to write a lot of customization code and I think if that could be reduced it would improve performance."
"From what I understand, in the next release they're actually going to combine all of this together as one integrated solution... If we could have one unified way to build a solution, that would really help."
"The solution's technical support could use improvement. The IBM BPM platform, at least from a cloud perspective, still requires using IBM support, which is not very responsive."
"We have found it tough to get the proper support from IBM."
"The main areas which need improvement are specifically around reporting and analytics."
"The UI of the solution is not good. They should work to update the solution and make it better and fresher."
"The main improvement would be to make it easier to implement and deploy so that customers can kick it off and run quickly."
"While everything is integrated into one platform, I'd like guidelines on when and how to use ODM. This applies not only to implementation but also to automation processes. Additionally, proper instructions should be provided when installing on the cloud."
 

Pricing and Cost Advice

Information not available
"While it can be quite costly, it offers significant benefits for users."
"The solution has saved us time."
"When you compare with Laserfiche and M-Files, IBM is expensive."
"Licensing varies by use-case."
"The product is expensive."
"Nowadays, clients are looking at pricing as one of the major factors. For IBM products, they always think it is expensive for them. We are still educating our clients on the IBM FlexPoints licensing."
"It is on the expensive side, but it provides excellent supportability and an ecosystem that is proven to be a great fit for our organization."
"IBM Business Automation Workflow has a flexible pricing mode, but the price is expensive. The price of the solution reflects the quality of the solution which is very high. The technical support is an additional cost."
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Top Industries

By visitors reading reviews
Construction Company
20%
Outsourcing Company
16%
Government
13%
Comms Service Provider
10%
Financial Services Firm
17%
Outsourcing Company
13%
Construction Company
9%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise17
 

Questions from the Community

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Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What is your experience regarding pricing and costs for IBM Business Automation Workflow?
The price of IBM Business Automation Workflow is on the higher side compared to the features it offers.
What needs improvement with IBM Business Automation Workflow?
Regarding Watsonx, I am uncertain whether it is fully complied and fully integrated with IBM Business Automation Workflow yet. Currently, we use some AI in Enterprise Content Management, particular...
 

Also Known As

Blueriq, Aquima
Business Automation Workflow
 

Overview

 

Sample Customers

Abn Amro, Aegon, duo, City of Tilburg
Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil
Find out what your peers are saying about Camunda, Automation Anywhere, Pega and others in Business Process Management (BPM). Updated: October 2026.
921,028 professionals have used our research since 2012.