Try our new research platform with insights from 80,000+ expert users

Bizagi vs SAP Signavio Process Manager vs Visio comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
Bizagi boosts efficiency and ROI, with automation cutting costs, enhancing timelines, and prompting free-to-enterprise upgrade interest.
Sentiment score
6.1
SAP Signavio Process Manager enhances time savings, efficiency, collaboration, with anticipated cost efficiencies and improved documentation within organizations.
Sentiment score
2.0
Visio boosts efficiency, ensuring consistent documentation and faster project timelines, offering substantial time savings and improved document quality.
We can draw and document our processes, then analyze data within SAP Signavio Process Manager.
 

Customer Service

Sentiment score
6.7
Bizagi's customer service is effective but response times vary, with premium services offering faster, more proactive support.
Sentiment score
6.8
SAP Signavio Process Manager's support is effective and responsive, with users praising quick resolutions and the knowledgeable team.
Sentiment score
5.5
Most users find Visio documentation sufficient, but experiences vary; some use internal IT or Microsoft’s enterprise support.
The toolset is very intuitive, so we didn’t need to contact their support much.
We cannot expect major customer support.
I would rate their technical support a ten.
I have not encountered issues myself, but one of my colleagues found that support was provided quite late, resolving the problem in one or two days rather than instantly.
While I like Microsoft products in general, the main issue is with the licensing options and the problems associated with them.
We generally resolve issues internally within our IT department rather than contacting Microsoft's technical support.
 

Scalability Issues

Sentiment score
6.3
Bizagi is scalable with proper resources, though scalability varies by deployment type, size, and user configurations.
Sentiment score
7.3
SAP Signavio excels in scalability, supporting many users and processes efficiently, enhancing business transformation and seamless cloud deployment.
Sentiment score
7.6
Visio's scalability differs, easy integration with Microsoft but struggles with enterprise-level needs and version compatibility challenges.
There is no direct scalability option.
If I rate scalability from one to ten, I would probably give it a six.
 

Stability Issues

Sentiment score
6.8
Bizagi is praised for reliability and stability, with minor bugs occasionally surfacing but performance issues being minimal.
Sentiment score
7.5
SAP Signavio Process Manager is stable and reliable, with minimal downtime and users praising its performance and continuous functionality.
Sentiment score
8.3
Visio is generally stable with improved performance, though complex usage and external factors can occasionally affect stability.
 

Room For Improvement

Bizagi needs performance improvements, better cloud integration, intuitive design, and enhanced support, with high costs and limited Linux compatibility.
SAP Signavio needs UI improvements, flexible licensing, better integration, enhanced analytics, and scalable pricing for effective workflow management.
Visio needs enhancements in template creation, integration, automation, usability, 3D modeling, and export functionality, especially XPDL export.
Reporting capabilities can be improved more, and community support should be increased.
For more mature environments, the integration to live systems is lacking, which affects its applicability.
It should also integrate with non-SAP systems for better functionality.
Visio should implement more complex tools or graphics to facilitate processing and use flexible templates.
The visual icons and shapes for different vendors like Cisco network could be improved.
 

Setup Cost

Enterprise users find Bizagi's pricing mixed, valuing flexibility yet desiring a mid-range option between free and enterprise.
SAP Signavio Process Manager is valuable but expensive, with flexible pricing, suitable for larger organizations due to scale.
Visio prices vary by plan; professional versions cost more, but discounts and bundles offer savings for many users.
It was less expensive than some of the other tools.
After SAP acquired Signavio, the prices increased significantly, making it too expensive for our small company to afford.
If asked to rate the price, I would give it around nine points out of ten, indicating it is somewhat expensive.
 

Valuable Features

Bizagi offers a user-friendly, low-code platform with strong automation, integration capabilities, and BPMN 2.0 compliance, enhancing workflow efficiency.
SAP Signavio Process Manager enhances process efficiency through integration, collaboration, and intuitive modeling, supporting global access and optimization.
Visio integrates seamlessly with Microsoft Office, offering templates, shapes, easy use, and boosts productivity by embedding diagrams in documents.
It is open source.
The user interface is very good, making it easy for business people to understand.
Bizagi has rich functionalities; compared to other BPMN tools, it has more features.
The ability to perform queries is a feature unique to SAP Signavio Process Manager, and it proves to be very useful for our needs.
Visio allows me to create detailed diagrams that provide value to customers by giving them a clear view of their network and devices.
Visio was quite useful in Word and PowerPoint, which I miss in draw.io.
 

Mindshare comparison

As of August 2025, in the Business Process Design category, the mindshare of Bizagi is 10.6%, up from 9.1% compared to the previous year. The mindshare of SAP Signavio Process Manager is 9.8%, up from 8.9% compared to the previous year. The mindshare of Visio is 12.5%, down from 13.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Market Share Distribution
ProductMarket Share (%)
Visio12.5%
SAP Signavio Process Manager9.8%
Bizagi10.6%
Other67.1%
Business Process Design
 

Featured Reviews

Paparao Nadipineni - PeerSpot reviewer
Enables budget review efficiency with open source advantages and workflow orchestration
Definitely, right now, it is purely open source, and we don't have much community support. If they add a few more capabilities like AIML and DocGen AI, these features would be good. Reporting capabilities can be improved more, and community support should be increased. Otherwise, people cannot onboard that particular technology easily.
Enas Selim - PeerSpot reviewer
Transforming banking process documentation with effective collaboration tools
The free trial needs to have more options for end users, such as including Process Intelligence as a trial version. Although mentioned on the website, the governance feature is not available in the free trial. More guidance from support is also needed, as users can get lost on the website when looking for specific features.
Tugrul TASCI - PeerSpot reviewer
We have seen return on investment in the form of time savings but should have more design tools
I am generally using Visio to create some diagrams Visio should implement more complex tools or graphics to facilitate processing and use flexible templates. It should allow users to easily drag and drop some previously created diagrams. The tools supplied or provided are very basic, and there…
report
Use our free recommendation engine to learn which Business Process Design solutions are best for your needs.
866,286 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
11%
Government
9%
Manufacturing Company
8%
Manufacturing Company
13%
Financial Services Firm
11%
Computer Software Company
10%
Energy/Utilities Company
6%
Financial Services Firm
15%
Government
9%
Manufacturing Company
9%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise16
Large Enterprise35
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise6
Large Enterprise43
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise19
Large Enterprise61
 

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty st...
What do you like most about Bizagi?
The natural notation is the best feature of Bizagi because it makes it compatible with other products.
What is your experience regarding pricing and costs for Bizagi?
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of th...
Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and ...
What do you like most about Signavio Process Manager?
The visual representation is extremely powerful and easy to use in process modeling and analysis. I can show it to ...
What is your experience regarding pricing and costs for Signavio Process Manager?
The price of SAP Signavio Process Manager was quite high but could be afforded by an organization with a sensitive da...
What do you like most about Visio?
The diagrams Visio creates are quite impressive in the sense that we can cooperate with more colleagues in one task a...
What is your experience regarding pricing and costs for Visio?
One of the main problems with Visio is its licensing options and associated issues, which lead to discussions about t...
What needs improvement with Visio?
I cannot say anything that needs improvement in Visio; it was quite user-friendly, but I think the organization may h...
 

Comparisons

 

Also Known As

No data available
Signavio Process Editor
Microsoft Visio
 

Overview

 

Sample Customers

adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.
DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten
Thomas College, Hamburg Port Authority, Portigon AG, Conseil G_n_ral du d_partement des Hautes-Alpes, AAA Auto a. s., Commonwealth Financial Network, ICA, Abu Dhabi National Energy Company
Find out what your peers are saying about Microsoft, Camunda, SAP and others in Business Process Design. Updated: August 2025.
866,286 professionals have used our research since 2012.