Find out what your peers are saying about Camunda, Bizagi, Microsoft and others in Business Process Design.
We can draw and document our processes, then analyze data within SAP Signavio Process Manager.
It is a community product, there is not much support we can expect.
The toolset is very intuitive, so we didn’t need to contact their support much.
I would rate their technical support a ten.
We had countless connects with the product team to resolve issues related to LeanIX integration.
I have not encountered issues myself, but one of my colleagues found that support was provided quite late, resolving the problem in one or two days rather than instantly.
While I like Microsoft products in general, the main issue is with the licensing options and the problems associated with them.
The cost to deploy this 170-page solution was too high and the needed time was months. It was almost not an answer.
I would rate their support a nine or even 9.5, recognizing that their support system is robust and cooperative.
There is no direct scalability option.
If I rate scalability from one to ten, I would probably give it a six.
Almost all customers would buy into this because it is offering a benchmark, enabling them to see what they are investing in and its value.
The multiple channels it offers in terms of transparency allow many people to share and communicate without needing external channels, which makes it very reliable.
Reporting capabilities can be improved more, and community support should be increased.
For more mature environments, the integration to live systems is lacking, which affects its applicability.
The decision map could be improved to allow more than three options at a decision point.
It should also integrate with non-SAP systems for better functionality.
I think the price of SAP Signavio Process Manager is a little bit high.
Despite trying several times, I still do not get it. SAP could consider having AI capabilities to suggest how it can be done immediately on the screen itself, perhaps in the form of a virtual assistant or something.
Visio should implement more complex tools or graphics to facilitate processing and use flexible templates.
Licensing cost is one of the major points for improvement since it is quite high for personal use.
When you know how to use it, it's very intuitive.
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it.
After SAP acquired Signavio, the prices increased significantly, making it too expensive for our small company to afford.
From an India INR standpoint, it felt pricey initially. But at the same time, I think the value it brought to the organization was much greater than what we paid for.
When SmartDraw was so much cheaper, I used that for many years.
If asked to rate the price, I would give it around nine points out of ten, indicating it is somewhat expensive.
It is open source.
The user interface is very good, making it easy for business people to understand.
Bizagi has rich functionalities; compared to other BPMN tools, it has more features.
The ability to perform queries is a feature unique to SAP Signavio Process Manager, and it proves to be very useful for our needs.
It has a tool that analyzes your data and shows you where the areas of change for improvement are.
The third most important feature from a process excellence standpoint is the repository that is provided. There is a dictionary feature that avoids duplication and allows processes to be standardized across regardless of which teams build the process maps.
When you use this template, you find directly the related buttons. It saves time and effort.
The main benefits Visio provides me include simplifying processes, saving time on manual work with diagram creation, and delivering a clean architecture, whether it is network architecture or application flow.
Visio allows me to create detailed diagrams that provide value to customers by giving them a clear view of their network and devices.
| Product | Mindshare (%) |
|---|---|
| Bizagi | 8.4% |
| Visio | 8.0% |
| SAP Signavio Process Manager | 6.8% |
| Other | 76.8% |
| Company Size | Count |
|---|---|
| Small Business | 42 |
| Midsize Enterprise | 16 |
| Large Enterprise | 36 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 6 |
| Large Enterprise | 45 |
| Company Size | Count |
|---|---|
| Small Business | 36 |
| Midsize Enterprise | 19 |
| Large Enterprise | 61 |
Bizagi is known for its compatibility with Visual Studio and .NET, offering flexibility and intuitive use. With strong process management capabilities, it supports BPMN 2.0, facilitating rapid deployment and modification, making it ideal for small to medium enterprises.
Bizagi provides strong simulation and automation features while ensuring agile development and integration. Users depend on its user-friendly interface and document generation capability, benefiting from its orchestration functionalities. Despite its advantages, users seek better external system integration, enhanced cloud support, and improved documentation, noting occasional performance issues with large processes. There is a keen interest in a flexible licensing model, more robust simulation features, improved reporting, automation, and machine learning capabilities.
What are Bizagi's key features?Organizations in sectors such as HR, IT, and finance employ Bizagi for process automation and modeling. It is widely used in educational environments and consulting firms focused on business transformation and process optimization. The platform supports process mapping and visualization and integrates with existing systems to improve operational efficiency.
SAP Signavio Process Manager offers an intuitive interface focused on ease of use, facilitating collaboration and governance. It's ideal for quick adoption within organizations, supporting process mining and intelligence to drive continuous optimization.
Offering a comprehensive web-based repository, SAP Signavio Process Manager excels in governance with its intuitive drag-and-drop modeling capabilities. The Collaboration Hub fosters transparency and discussion, crucial for organizations focusing on compliance and process optimization. Users find it efficient for internal training without requiring external resources. Despite its strengths, enhancements like simultaneous editing, improved integration with non-SAP systems, and advanced reporting are desired. Organizations often use it to capture and document business processes, facilitating compliance, audits, and digital transformation efforts.
What are the key features of SAP Signavio Process Manager?In industries like finance, healthcare, and logistics, SAP Signavio Process Manager is used for optimizing workflows, facilitating digital transformation, and supporting strategic planning. It aids in resource management and enhances process understanding for better training and onboarding.
Visio integrates seamlessly with Microsoft Office, offers extensive shape libraries, and supports BPMN 2.0 validation. Its intuitive design and cloud accessibility make it an essential tool for creating diverse diagrams across industries.
Visio's strengths lie in its integration with Microsoft Office, a robust shape library, and BPMN 2.0 validation capabilities. It simplifies diagram creation through templates and offers online support and tutorials for enhanced usability. The drag-and-drop functionality and template variety facilitate diverse design needs, benefiting industries with customizable features for process mapping, architecture planning, and network diagramming. Its intuitive interface and cloud accessibility further optimize user experience. There is room for improvement in XPDL file compatibility, pen input, and integration with Word, SharePoint, and databases. Enhancing data linking and collaboration features is essential. Performance, layering, and layout adjustments need attention, along with cost and 3D capabilities.
What are Visio's most important features?Organizations use Visio across IT, business management, and engineering sectors for process modeling, business process design, and creating diagrams like flowcharts, network architectures, and architectural diagrams. It aids in illustrating business processes, workflows, and system designs, facilitating improved understanding and visual communication.
