We performed a comparison between Bitrix24 and Workplace by Facebook based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Social Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Bitrix24 is ideal for creating a CRM platform. It can integrate some third-party solutions, and it's highly flexible."
"The data interpretation feature in Bitrix24 is good."
"Bitrix24 is a user-friendly solution that is easy to use."
"I am impressed with the solution's ability to customize workflows."
"The solution's most valuable feature is its project management functionality...It is a pretty stable solution."
"I believe that having one system that handles all of the functions that we need in a business, such as marketing, sales, pipeline management, project management, meetings, customer contact, customer feedback, social media integrations, and connections to our cloud data storage, Google, and Microsoft, is a good idea."
"We use many of this solution's features for communication and for process automation. It offers more functionality than a regular CRM."
"The product is user-friendly."
"A full-featured collaboration tool that is as easy to use as Facebook."
"Storage is the best thing about the solution."
"The product was easy to use."
"The solution is used as a knowledge platform for sharing knowledge and information that everybody can easily access."
"There are some bugs in the mobile system."
"Some functionalities of the tool required specific expertise. For example, the SIP Connector is difficult to install."
"Our financial department does not use Bitrix24 because it's not good for the sort of work they do. So, once we create an invoice in Bitrix24, we sent it to the client and the financial department and they enter it separately into their system. This is not great for us since we can't track what happens after a sale."
"It's a team management tool, but the way the tasks are assigned and the way you are able to control them are lacking when compared to Asana or monday.com. The latter tools are a lot more adaptable to team management. Thus, better features to control the team are needed in Bitrix24."
"We didn't have the ability to customize the solution."
"The user interface could be improved or simplified. When you log in and see so many functions, it's a little overwhelming."
"In our organization, we feel that the UI and the functionalities for workflows in the solution need a lot of improvement."
"The client interface is not very user-friendly."
"There needs to be a restriction on who can download content."
"The product should allow users to assign tasks and automate processes."
"The implementation could be made easier."
"The conferencing feature does not work well with multiple parties or locations."
Bitrix24 is ranked 5th in Enterprise Social Software with 18 reviews while Workplace by Facebook is ranked 9th in Enterprise Social Software with 4 reviews. Bitrix24 is rated 7.4, while Workplace by Facebook is rated 8.0. The top reviewer of Bitrix24 writes "A project management tool that offers great scalability and stability ". On the other hand, the top reviewer of Workplace by Facebook writes "A scalable and easy-to-use solution that can be used for internal communication and storage". Bitrix24 is most compared with Zoho CRM, Asana, Microsoft Dynamics CRM, Odoo and ClickUp, whereas Workplace by Facebook is most compared with Yammer and SharePoint. See our Bitrix24 vs. Workplace by Facebook report.
See our list of best Enterprise Social Software vendors.
We monitor all Enterprise Social Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
