We performed a comparison between BigFix and IBM Workload Automation based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, SentinelOne, CrowdStrike and others in Endpoint Protection Platform (EPP)."Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The stability is very good."
"The setup is pretty simple."
"The product's initial setup phase is very easy."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"Forensics is a valuable feature of Fortinet FortiEDR."
"It is stable and scalable."
"This is stable and scalable."
"The most valuable feature for us is the ability to manage TWS, the relevance is really what sets it apart. Also, using it as a software deployment tool is the key for us."
"My company provides support services to a lot of customers and companies. We have reduced a huge amount of man-effort. Along with the man-effort, we have reduced the timeline to fix the compliance and security gaps. We have an unbroken record. The documentation clearly says that we have done the patching of newly released patches, including Microsoft and third-party patches, in up to 80% of the computers, within 72 hours of the release of the production. That was a very massive benefit that we have seen. When I talk about the 80% endpoints, it is 100 or 200. I am talking about 25,000 endpoints."
"It is a one-stop tool that allows you to do everything. It supports reporting, vulnerability management, patch management, and configuration. All things can be done in one tool."
"The older version of the tools that I use also included the connectivity aspect, and the fact that the tool now has it separate from the collection of usage data makes the deployment of these tools much easier."
"Between the user groups, the community, the AVP support, the direct access via technical route and the PMR support, half the time I don't even need to do a formal PMR because the solutions from the community resolve whatever issues we're having. It's the best community and support based system I've ever used."
"The technical support for BigFix is really amazing."
"Software distribution and patch management are the most valuable."
"Almost every feature is wonderful in BigFix. It is very stable, and we can rely on it. It is an awesome tool."
"The most important feature is the creation of folders. It's a really great feature because you can organize the process with naming conventions."
"The technical support is great, the product is easy-to-use, and it is stable."
"This solution has a request feature where users can request the added features they need to have developed. Based on client voting for those features, these are developed and released."
"Provides a robust, full spectrum enterprise-wide WLA platform."
"Technical support from IBM is very good."
"The project we worked on involved the running of nearly 24,000 job instances in a single day, so I would say that the solution is stable."
"Jobs can be triggered in multiple nodes."
"The whole product is valuable because it is a tool for batch automation."
"We find the solution to be a bit expensive."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"The solution should address emerging threats like SQL injection."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The solution could improve by adding support drivers for different systems and equipment. When you have a lot of different computers if they could fix how to install any updates, firmware, or drivers for different systems or servers it would be good."
"The product should become cloud-based. Also, the peer nesting ability of the product is a little backward."
"The only thing that I don't like about BigFix is that it does not support other devices such as printer firmware, router firmware, and things like that. I will be happy if I can control everything and get everything else in there, even if it is just a line item. They can do some enhancements to the Web UI. I am trying to get customers to be able to manage their environment by using Web UI, and it would be good if we can delete endpoints by using Web UI. We should also be able to generate Excel content or data tables from the Web UI without having to go to the console. It is small stuff, and it drives me crazy that I have to go to another console to do these things."
"I would like to see more integration with external data."
"The reporting and dashboard parts have room for improvement."
"I would like to see the Self Service section made more user-friendly."
"The product lacks AI, ML, and IIT."
"I would like to see the integration of user security between the different products to be improved. There's separate security for compliance, separate security for web reports, and the console, and you have to manage those things separately."
"The performance of the previous versions could be better."
"The configuration of IBM Workload Automation has some challenges. We have a difficult time customizing it, but it is similar to other solutions."
"This solution does have bugs and could be improved in this regard. However, these bugs are resolved relatively quickly."
"Slow down on the releases a bit. I fully understand that IWA functionality is increasing at an amazing rate, but trying to keep up with the upgrades is rough."
"The schedule refreshes daily and that's a challenge for us."
"Scalability-wise, it can be a little bit challenging."
"It would be helpful to have a mobile app that could be used to follow the job schedule."
"It should support other schedulers that aren't IBM products."
BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while IBM Workload Automation is ranked 13th in Workload Automation with 28 reviews. BigFix is rated 8.6, while IBM Workload Automation is rated 8.2. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of IBM Workload Automation writes "With an easy setup phase in place, agent-based installation can be done in minutes". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium and Red Hat Ansible Automation Platform, whereas IBM Workload Automation is most compared with Control-M, AutoSys Workload Automation, HCL Workload Automation, Red Hat Ansible Automation Platform and Tidal by Redwood.
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