

Find out what your peers are saying about CrowdStrike, Microsoft, SentinelOne and others in Endpoint Protection Platform (EPP).
On a scale from one to ten, with ten being the highest quality, enterprise support provides timely responses, typically within four to eight hours.
Technical support from HCL is satisfactory unless there are customization requirements.
I would rate their support between eight and nine out of ten.
BigFix requires some minimum configuration requirements.
Building a management console is quick and simple, taking only one to two hours for setup.
In addition to reporting improvements, there should be a feature for application control to allow or disallow certain applications from being executed on endpoints.
The problem was related to the hardware configuration and hardware specifications.
The maintenance charges have increased significantly, and a lower cost would be beneficial.
The pricing is pretty good and now follows a subscription model similar to SolarWinds, making it easier for customers to subscribe and unsubscribe.
I use this mainly to capture inventory for IBM products, and as BigFix was part of IBM, it gets easily integrated with IBM solutions.
The BigFix features that have proven most effective include inventory, software delivery, software distribution, software catalog, and both software and hardware management.
BigFix supports something known as Patch Policies, which allows users to define that whenever critical patches are released, they should get evaluated against machines and automatically deploy them.
One valuable feature of IBM Workload Automation is the ability to combine different applications and platforms to organize jobs together, creating dependencies.
| Product | Market Share (%) |
|---|---|
| BigFix | 1.1% |
| Microsoft Defender for Endpoint | 7.8% |
| CrowdStrike Falcon | 6.7% |
| Other | 84.4% |
| Product | Market Share (%) |
|---|---|
| IBM Workload Automation | 4.7% |
| Control-M | 14.4% |
| AutoSys Workload Automation | 8.0% |
| Other | 72.9% |
| Company Size | Count |
|---|---|
| Small Business | 30 |
| Midsize Enterprise | 12 |
| Large Enterprise | 66 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 1 |
| Large Enterprise | 29 |
HCL BigFix is a powerful patch management tool that enables organizations to simply control their patch management operations. It is designed so that IT security and operations teams can collaborate in the most effective way possible. Users that employ BigFix can find and fix issues with their endpoints faster than those that employ its competitors. It comes with thousands of security checks that can be deployed quickly and easily. These enable users to safeguard themselves from a wide variety of digital threats.
HCL BigFix Benefits
Some of the ways that organizations can benefit by choosing to deploy HCL BigFix include:
BigFix Features
Reviews from Real Users
HCL BigFix is a highly effective solution that stands out when compared to most of its competitors. Two major advantages it offers are its auto-patching capability and its user-friendly tools.
Santhosh K., the chief executive officer of Catnip Infotech Private Limited, writes, “The second valuable feature is, BigFix also has an auto patch updating feature, where the latest patches, and what is required for my system are automatically downloaded and kept ready for me. The solution applies the patch and notifies me after applying the patch. BigFix also gives me a ping saying that I should reset my system within a certain period of time, while the patch is being applied. Let's say, the patch is being applied and if there's an issue, the solution can revoke the applied patch, and revert back to the old state.”
Benedikt S., an application administrator, says, “It's very straightforward. The usability is very close to everyday technical tools that you use as a systems administrator. So it's quite user-friendly.”
IBM Workload Automation streamlines scheduling with automation and dynamic workload balancing. It integrates multiple platforms, offering efficient management across diverse systems, enhancing operational productivity.
IBM Workload Automation provides end-to-end control in managing tasks across varied platforms, supporting event-based scheduling and real-time updates. Its intuitive GUI allows seamless scripting and monitoring, facilitating integration with applications like SAP and Oracle. The inclusion of FTA agents ensures efficient local dependency management, while offering versatile scheduling options. Its capability to provide a comprehensive view, manage CPU usage, and meet service level agreements positions it as a valuable tool for large-scale operations.
What are the most important features?Industries such as government, banking, and large enterprises implement IBM Workload Automation for automated scheduling, workload balancing, and batch processing. It assists in migrating from legacy systems to web-based services, integrating with numerous applications, and managing extensive daily job lists. Key functions include offshore management and backend data collection, crucial for effective resource tracking. This adaptability enables organizations to efficiently support operations while scaling workloads as needed.
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