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Automic Automation vs IBM Workload Automation comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automic Automation
Ranking in Workload Automation
2nd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
103
Ranking in other categories
No ranking in other categories
IBM Workload Automation
Ranking in Workload Automation
12th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Workload Automation category, the mindshare of Automic Automation is 7.2%, up from 6.1% compared to the previous year. The mindshare of IBM Workload Automation is 6.9%, down from 8.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation
 

Featured Reviews

Peter Grundler - PeerSpot reviewer
Helps to move away from manual tasks and offers wide platform support and web-based interface
Customers want to move away from manual monitoring and checking processes. Automating these processes helps in time-saving and reduces human error. When you automate business processes, it reduces mistakes. It eliminates the risk of manual errors such as typos. There is a 20% to 30% reduction in human error. It fulfills all the needs when it comes to visibility and control across various operating platforms. It is the perfect product for managing processes that span multiple operating platforms. Automic Automation has the widest platform support compared to other products, such as Control-M, Tivoli from IBM, or Stonebranch. It definitely helps with compliance processes. We have had a lot of customers for two years with a focus on compliance, and it works. They were successful. Due to the fact that our customers can automate a lot of things, it reduces operating costs. It is hard to give a number because the savings are different for each customer. If a customer never had any automation, there could be about 80% savings after implementing Automic Automation, whereas for a customer who already has automated tasks, the difference will be less by adding Automic Automation. They might see 5% to 10% more savings. Automic Automation helps improve our ability to meet SLAs. In the recent versions, SLA management has been integrated, which previously was an external component. Because a lot of customers used it and asked Broadcom to implement SLA management into the workload engine, Broadcom included it. We see more and more customers running their SLA management via the Automic Automation product.
Ilhami Arikan - PeerSpot reviewer
With an easy setup phase in place, agent-based installation can be done in minutes
Sometimes we have issues with the solution's stability. So, stability can be improved. Reporting and visibility of the solution need improvement. These days, we need more visibility. We need to access the logs and databases easily. You need to keep track of the running number of logs, like which ones are executed, completed, etc. So if there would be a good reporting dashboard, then it would be good. There's room for improvement in the solution since it is a challenging thing when we want to use the solution's technology with our new technologies. For example, if we need to use TWS on our OpenShift platform, the solution's API is not capable enough. So the product itself needs to be aligned with new technologies.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's technical support has always been excellent."
"The company can expand with this product. Every time I bring in new ideas for solutions, it is with this product."
"It saves a lot of time and mistakes, because we used to do a lot of manual work. Since we added automation a little bit over a year now, it has enhanced our daily work."
"It is technology agnostic. It works with all the different legacy solutions we have and it allows us to look at things in one location, as opposed to going to a lot of different places."
"Customer service and technical support are exceptional."
"Automic Automation allows us to serve the service without interruptions."
"The very special feature that we use is the connection to ServiceNow."
"I use this automation solution, because it is very flexible. This automation solution supports a lot of computer platforms. Also, a lot of operating systems are supported other than automation solutions."
"The initial setup is easy."
"The solution helps automate processes so that the workload can be handled on a daily basis."
"Provides a robust, full spectrum enterprise-wide WLA platform."
"The whole product is valuable because it is a tool for batch automation."
"It offers features like MDM and a Windows workstation, although there are some technical dependencies. It is more user-friendly and also includes failover and failback capabilities. While both systems offer high availability, Control-M's high availability is superior to AWS's."
"The DWC, when configured correctly, is a great GUI tool to provide Self-Service Scheduling capabilities to the user community."
"Jobs can be triggered in multiple nodes."
"The most valuable feature of IBM Workload Automation is its holistic view, which helps me find technical solutions quickly. For instance, if a customer has an issue completing their workload within a specific time frame, the tool provides enough information to identify and resolve the issue. One of the main challenges is dealing with data infrastructure problems and pending updates. Workload Automation helps me leverage current AI capabilities to recommend architectural updates to avoid these issues. It also allows me to balance CPU usage effectively, ensuring service level agreements are met. The interface is user-friendly and facilitates this process smoothly."
 

Cons

"The scalability is limited by the SQL in the background, and that is a problem."
"There are too many bugs to be solved after a version upgrade. We are working on the limits of an architecture with 16,000 platforms. It is impossible to test everything out in the software lab of CA."
"There is a problem with the installation translation. It is some type of hybrid. We have some parts in German and some in English. It should be completely in German and completely in English. It should be better in the future."
"For the user interface of version 12.1, I cannot find a lot of utilities and objects from previous versions, making me change my habits. This is not good."
"The one big issue that we have is around passwords and not being able to update passwords through a different tool. This is not available yet."
"The new user interface needs improvement. The previous version was good and stable. Now, we have to check the new one before using a web browser. It is not stable."
"We would like to have token-based authentication. Where we do not have to use a password, and can use tokens for authentication in other systems."
"We occasionally encounter bugs when applying new agent versions, patches, or updates to Automic."
"To improve IBM Workload Automation, I suggest enhancing automation features further, as more automation would be beneficial. The product is good enough for my current customers, but improving technical support and pricing would be welcome. We often need quicker responses and better solutions than we can manage manually. These improvements would make the product even better."
"Scalability-wise, it can be a little bit challenging."
"The performance of the previous versions could be better."
"This solution does have bugs and could be improved in this regard. However, these bugs are resolved relatively quickly."
"The solution should offer more free technical sessions to customers so that they can gain more experience or learn more about how to use it."
"It is missing some features and can improve in areas where the competition is somewhat better like linking job dependencies."
"The schedule refreshes daily and that's a challenge for us."
"It would be helpful to have a mobile app that could be used to follow the job schedule."
 

Pricing and Cost Advice

"The cost of the solution depends on the number of systems that are being orchestrated."
"Initially, the pricing was competitive but consistently, year over year, its pricing has become more erratic. It increases to the point where even with the positives, it starts to become a longer-term question about how it will fit into the environment."
"The pricing was client-wise, but they are changing it to execution-wise pricing. So, we are in negotiation."
"Before I joined this company, Automic had a contract with its parent company, and their pricing was very competitive. However, when we split into multiple businesses, the contract increased significantly, becoming an expensive tool."
"They have changed the pricing on their licensing, and it's cheaper than before."
"Certain licenses can be a bit expensive. The PeopleSoft agents, in particular, are a bit pricey."
"Automic Automation's pricing is excellent, especially in comparison to similar solutions."
"This solution is pretty well-priced."
"To my knowledge, IWA is the only WLA product that will provide "parallel tracking" capability to assist in upgrading from one platform to IWA."
"Pricing depends on the number of agents that you install."
"The solution's pricing is affordable."
"It is about one-third of the cost of a controller."
"The contract is with the customer with whom we are working, so IBM is not directly involved in this."
"The solution is a little bit expensive."
"We transitioned from a server license to per job license, and that saved us a lot money."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Manufacturing Company
16%
Computer Software Company
12%
Insurance Company
9%
Financial Services Firm
33%
Computer Software Company
10%
Retailer
8%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Automic Workload Automation?
It is easy to manage complex workloads and use electronic workflow automation.
What is your experience regarding pricing and costs for Automic Workload Automation?
The pricing was client-wise, but they are changing it to execution-wise pricing. So, we are in negotiation.
What needs improvement with Automic Workload Automation?
The support and knowledge of incident management could be enhanced. There have been unresolved issues persisting for years, affecting customer satisfaction. Improvement is needed in both the respon...
What needs improvement with IBM Workload Automation?
IBM needs to move away from its native terminology and adopt a more cloud-centric approach. For example, IBM still refers to machines as 'workstations,' whereas other systems, like Control-M, use m...
 

Also Known As

Automic Dollar Universe
IBM Tivoli Workload Scheduler, IBM TWS
 

Overview

 

Sample Customers

ING, Adidas, 84.51, ESB
Standard Life Group, Banca Popolare di Milano, A*STAR, ArcelorMittal Gent
Find out what your peers are saying about Automic Automation vs. IBM Workload Automation and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.