IBM Workload Automation Reviews

Vendor: IBM

4.0 out of 5

33 reviews
97% willing to recommend

What is IBM Workload Automation?

IBM Workload Automation streamlines scheduling with automation and dynamic workload balancing. It integrates multiple platforms, offering efficient management across diverse systems, enhancing operational productivity.

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IBM Workload Automation is the #11 ranked solution in top Workload Automation solutions. PeerSpot users give IBM Workload Automation an average rating of 8.0 out of 10. IBM Workload Automation is most commonly compared to Control-M: IBM Workload Automation vs Control-M. IBM Workload Automation is popular among the large enterprise segment, accounting for 70% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 31% of all views.

Buyer's Guide

IBM Workload Automation

July 2025

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Featured IBM Workload Automation reviews

Ilhami Arikan

Cloud Services Automation Technologies Manager at Garanti Teknoloji

Sometimes we have issues with the solution's stability. So, stability can be improved. Reporting and visibility of the solution need improvement. These days, we need more visibility. We need to access the logs and databases easily. You need to keep track of the running number of logs, like which ones are executed, completed, etc. So if there would be a good reporting dashboard, then it would be good. There's room for improvement in the solution since it is a challenging thing when we want to use the solution's technology with our new technologies. For example, if we need to use TWS on our OpenShift platform, the solution's API is not capable enough. So the product itself needs to be aligned with new technologies.

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Ismail El Dahshan

Digital Transformation Expert, CTO at FGS | First Gulf Solutions

The solution's dynamic workload balancing is very good, and I rate it an eight out of ten. IBM Workload Automation is a very good product for enterprise businesses. However, it is difficult to implement this product for small and medium businesses, as they have many alternatives to work with and get the same performance. I rate the solution’s integration capabilities an eight out of ten. The solution is compatible with automation features. I would recommend the solution to enterprise businesses. Overall, I rate the solution an eight out of ten.

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Alberto-Ezquerra

Information Technology Solution Consultant at a tech services company with 11-50 employees

The most valuable feature of IBM Workload Automation is its holistic view, which helps me find technical solutions quickly. For instance, if a customer has an issue completing their workload within a specific time frame, the tool provides enough information to identify and resolve the issue. One of the main challenges is dealing with data infrastructure problems and pending updates. Workload Automation helps me leverage current AI capabilities to recommend architectural updates to avoid these issues. It also allows me to balance CPU usage effectively, ensuring service level agreements are met. The interface is user-friendly and facilitates this process smoothly.

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IBM Workload Automation mindshare

As of July 2025, the mindshare of IBM Workload Automation in the Workload Automation category stands at 6.8%, down from 8.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Workload Automation

PeerResearch reports based on IBM Workload Automation reviews

Type	Title	Date
Category	Workload Automation	Jul 19, 2025	Download
Product	Reviews, tips, and advice from real users	Jul 19, 2025	Download
Comparison	IBM Workload Automation vs Control-M	Jul 19, 2025	Download
Comparison	IBM Workload Automation vs Automic Automation	Jul 19, 2025	Download
Comparison	IBM Workload Automation vs Redwood RunMyJobs	Jul 19, 2025	Download

Title	Rating	Mindshare	Recommending
Control-M	4.4	20.7%	98%	123 interviews Add to research
AutoSys Workload Automation	4.2	11.0%	94%	82 interviews Add to research

Valuable Features

IBM Workload Automation's most valuable features include automation capabilities with dependencies, diverse scheduling options, real-time database updating, and seamless integration with applications like Oracle and SAP. Its GUI and console facilitate ease of use and job monitoring. Event-based scheduling with dynamic workload balancing, high availability, and disaster recovery support enhance efficiency. Users appreciate its ability to automate processes, manage diverse platforms, and create custom scripts for mass job updates.

"I recommend IBM Workload Automation as it's a well-established and stable product."
"It offers features like MDM and a Windows workstation, although there are some technical dependencies. It is more user-friendly and also includes failover and failback capabilities. While both systems offer high availability, Control-M's high availability is superior to AWS's."
"The solution helps automate processes so that the workload can be handled on a daily basis."

Room for Improvement

IBM Workload Automation can be improved in areas such as user interface simplicity, built-in SFTP/FTP capabilities, and improved integration with modern technologies. There are also challenges with SLA monitoring, dependency management, and time zone control. Users find the web interface slow and navigation cumbersome. Enhanced reporting, better training materials, and reducing the cost of maintenance would also be beneficial. Technical support and more robust automation and monitoring would increase efficiency.

"IBM Workload Automation could be improved by reducing its cost. The maintenance charges have increased significantly, and a lower cost would be beneficial."
"IBM needs to move away from its native terminology and adopt a more cloud-centric approach."
"The solution should offer more free technical sessions to customers so that they can gain more experience or learn more about how to use it."

ROI

Users mention difficulty in calculating ROI in monetary terms but agree it was a worthwhile investment. Some find ROI low with slow realization in simple networks yet valuable in high investment complex scenarios. ROI is noticeable though ongoing maintenance costs are a concern, leading to the consideration of alternatives. Familiarity with other systems like BMC exists; however, with a trained team, IBM Workload Automation is satisfactory. Efficient cost management could retain more users.

Pricing

IBM Workload Automation pricing is perceived as expensive by users, often involving complex licensing models like Processor Value Unit (PVU) and pay-per-use for cloud services. Prices can be discounted through negotiations with IBM or third-party vendors. Some users discuss transitioning from server to per job licenses for cost savings. Licensing costs depend on factors like the number of agents installed and the level of virtualization technology used. Initial setup can be costly for first-time buyers.

"The solution's pricing is affordable."
"The solution is a little bit expensive."
"Pricing depends on the number of agents that you install."

Popular Use Cases

Organizations primarily utilize IBM Workload Automation for operations management, batch processing, and scheduling tasks. It facilitates integration with services and applications, supports transitions from legacy systems to web-based jobs, and manages network automation. Companies utilize it to run and schedule numerous jobs daily, optimize backend workloads, and automate tasks for industries, including banking and government. IBM Workload Automation assists in workload scaling, data collection, and resource management.

Service and Support

IBM Workload Automation’s customer service and support receive mixed feedback. Some praise the knowledgeable and helpful support staff, while others highlight delays and challenges in reaching technical support directly. A direct contact system sometimes bypasses the ticketing process. Users appreciate engagement from dedicated specialists and account managers, but technical expertise varies, impacting the experience. Complex issues sometimes require internal or third-party help, especially for older versions.

Deployment

IBM Workload Automation's initial setup is often seen as complex, especially for those lacking in-depth technical expertise. Some users find configuring elements like TDWC challenging, requiring support intervention. Linux installations are perceived as more difficult compared to Windows, due to platform-specific complexities. Though some find setup straightforward with adequate experience, many note that multiple IBM components and agent configurations necessitate detailed guidance and customizing setups can lead to difficulties for large environments.

Scalability

IBM Workload Automation offers good scalability with most users not facing any significant challenges. A few have noted minor issues related to parameters and mail server IDs. Users have managed substantial deployments and job executions efficiently. Some find the scalability challenging and suggest improvement, particularly with cloud integration and user expansion. Many users are satisfied with its capacity to support a large number of tasks and recommend it for larger organizations.

Stability

IBM Workload Automation is highly stable, earning ratings of nine out of ten for stability. Many users report no issues and praise its reliability, particularly in Unix/Linux environments. Some caution about occasional problems in unstable environments, particularly with dependency resolution. Proper administration is key, and older versions experienced more issues. Current versions, including 8.6.02, show improved stability. Continuous stability issues typically relate to specific conditions or software interactions, not the main application itself.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our IBM Workload Automation Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Financial Services Firm

31%

Computer Software Company

10%

Manufacturing Company

Retailer

Insurance Company

Government

Healthcare Company

Performing Arts

Educational Organization

Construction Company

Real Estate/Law Firm

University

Comms Service Provider

Legal Firm

Media Company

Hospitality Company

Transportation Company

Non Profit

Logistics Company

Energy/Utilities Company

Wholesaler/Distributor

Outsourcing Company

Pharma/Biotech Company

Consumer Goods Company

Compare IBM Workload Automation with alternative products

Learn more about IBM Workload Automation

IBM Workload Automation provides end-to-end control in managing tasks across varied platforms, supporting event-based scheduling and real-time updates. Its intuitive GUI allows seamless scripting and monitoring, facilitating integration with applications like SAP and Oracle. The inclusion of FTA agents ensures efficient local dependency management, while offering versatile scheduling options. Its capability to provide a comprehensive view, manage CPU usage, and meet service level agreements positions it as a valuable tool for large-scale operations.

What are the most important features?

Automation with Dependencies: Allows integration of complex tasks and workflows across multiple platforms.
Dynamic Workload Balancing: Ensures optimal resource utilization by adapting to changing demands.
Event-Based Scheduling: Initiates processes based on real-time events for timely task execution.
Real-Time Updates: Keeps users informed with instantaneous status changes and alerts.
User-Friendly GUI: Facilitates custom scripting and monitoring with ease.
Application Integration: Supports seamless connectivity with SAP, Oracle, and more.
FTA Agents: Efficiently handle local dependency resolution for consistent workflow operation.

What benefits or ROI should users look for in reviews?

Operational Efficiency: Streamlines workload management and reduces manual intervention.
Improved Resource Management: Balances CPU usage and avoids bottlenecks.
Enhanced SLA Compliance: Assures adherence to service level agreements, boosting reliability.
Scalability: Supports expanding operations with robust scheduling capabilities.
Integration Flexibility: Adapts to evolving technological landscapes with ease.

Industries such as government, banking, and large enterprises implement IBM Workload Automation for automated scheduling, workload balancing, and batch processing. It assists in migrating from legacy systems to web-based services, integrating with numerous applications, and managing extensive daily job lists. Key functions include offshore management and backend data collection, crucial for effective resource tracking. This adaptability enables organizations to efficiently support operations while scaling workloads as needed.

IBM Workload Automation was previously known as IBM Tivoli Workload Scheduler, IBM TWS.