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BetterCloud vs One Identity Active Roles comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BetterCloud
Ranking in User Provisioning Software
12th
Average Rating
7.0
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
Data Loss Prevention (DLP) (40th), SaaS Management Platforms (8th)
One Identity Active Roles
Ranking in User Provisioning Software
5th
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
29
Ranking in other categories
Active Directory Management (1st), Non-Human Identity Management (NHIM) (4th)
 

Mindshare comparison

As of January 2026, in the User Provisioning Software category, the mindshare of BetterCloud is 0.8%, up from 0.4% compared to the previous year. The mindshare of One Identity Active Roles is 5.6%, up from 4.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Provisioning Software Market Share Distribution
ProductMarket Share (%)
One Identity Active Roles5.6%
BetterCloud0.8%
Other93.6%
User Provisioning Software
 

Featured Reviews

PaulHeard - PeerSpot reviewer
CIO at a consultancy with 201-500 employees
Experienced easy deployment and stable performance but user support needs improvement
The most valuable features are that BetterCloud had a much more sophisticated workflow management toolset than Google itself. It was easy to build onboarding and offboarding workflows, which could handle the desired complexity versus out-of-the-box Google. BetterCloud allowed us to reallocate storage so all files created by a departing member would get reallocated to the manager, thus retaining access. BetterCloud saved help desk time by automating processes, providing a reasonable return on investment. BetterCloud now offers SaaS platform tracking capabilities, a key, previously missing feature.
Grzegorz Kosela - PeerSpot reviewer
solution architect/ engineer at APEX.IT Sp. z o.o.
Task automation simplifies user and delegation management while offering a customizable interface
Currently, task automation, like provisioning, deprovisioning, and reprovisioning, is very effective. When a user moves from one organization to another, it automatically changes their group membership and performs similar functions. Secondly, the granular delegation feature is very nice and much simpler and easier than it is natively in Microsoft. Two years ago, One Identity Active Roles was under Dell. It was quite poor. However, now, there have been notable improvements, such as faster system processing, better logging, enhanced information, and a more user-friendly interface. Once it was sold by Dell, things got better. The interface became a bit more user-friendly. The Angular user interface is much more flexible for adjusting to customer needs, and a completely new and customizable one can be created, aligning with all settings and scripts required by a customer. The ease of managing on-prem and cloud-based directories through a single pane of glass is good. I'd rate it nine out of ten. The solution's ability to provision and deprovision resources and directories like Azure AD is very simple, especially when you can integrate with the HR system and grab some data from HR. It's actually fully automatic. I don't need to even touch it. It's helped increase operational efficiency by 50%. It's helped decrease security problems around privileged accounts. We were able to decrease the number of privileged accounts and have been able to delegate more effectively. We decreased the number of high-level permissions that administrators had. For example, if someone is a DNS administrator, he has access only as far as the specific actions he needs to handle. We don't need to give away such high privileges for such a daily job. It's helped clarify roles and access. It's helped reduce identity-based breaches. If someone leaves a company, we can easily undo provisioning and close accounts. We can generate reports to see which people have which permissions and at what times. We've just integrated with our HR system. It helps us follow activated and deactivated users. I'd rate the granular controls on offer ten out of ten. We've saved on manpower in terms of the work of the administrators. There's good reporting and functionality, and it's very transparent. You can connect more than one directory and manage everything from one pane. You can do many things from one interface.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"BetterCloud saved help desk time by automating processes, providing a reasonable return on investment."
"With the use of the sync service we were able to import information from multiple external systems and populate them within our space and leverage them for downstream systems."
"The ease of managing on-prem and cloud-based directories through a single pane of glass is good."
"The solution is stable."
"Having a tool to manage all changes to AD from a single pane of glass is awesome."
"The best part of this Active Roles is the workflow engine. It features an industry-leading workflow automation feature. It's a visual PowerShell that allows task interruption."
"The provisioning and deprovisioning saves a lot of time and skips a lot of errors."
"Active Roles improved the management of users, groups, and AD objects in the organization."
"One Identity Active Roles takes us less time, probably half the time, to complete delegations that are very granular and complex, compared to having to use native tools and scripts."
 

Cons

"The account support team was weak in engagement and communication, contributing to the decision to move to more comprehensive solutions."
"The user interface needs to be more modern and scalable."
"Most of the time it just works."
"In terms of improvement, it could be made even more user-friendly for administrators when they need to create new workflows and rule sets."
"I am not really satisfied with the customer support for One Identity Active Roles as the support is pretty limited."
"The way you can search groups could be better."
"I've had a difficult time getting it to cooperate with Azure in the cloud and, while the support staff are very good and very knowledgeable, what they assist with just on a call doesn't go deep enough to help with a number of issues. The answer that comes back is that we'd have to start an engagement with Professional Services, which is fine but that takes time to schedule and it takes budget."
"There is always room to improve the user interface for increased clarity. I believe enhancements to the console are also necessary because it is more confusing than the web interface."
"Active Roles could add more options for web customization. Our requirements are exceedingly specific. We'd like to get the web interface down to just five buttons, but in some cases, we can only get to six. The web interface in the current version is less customizable than in the previous one."
 

Pricing and Cost Advice

Information not available
"The price is reasonable. It costs us about 1 million Danish kroner annually, and we also spend about half as much on consultants."
"It's fairly priced."
"The licensing model is a simple user-based model, not that much complicated."
"The pricing is high. I have not been involved with the renewal or cost aspect, but I know it is not cheap by any means. However, it is very useful for our environment."
"The pricing for Active Roles is expensive but not as expensive as other solutions like Okta."
"The pricing is on the higher end."
"It's expensive."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
12%
Manufacturing Company
9%
Healthcare Company
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise4
Large Enterprise19
 

Questions from the Community

What is your experience regarding pricing and costs for BetterCloud?
The real downside was it was a relatively expensive product, and ultimately we removed it as a cost-saving measure.
What needs improvement with BetterCloud?
BetterCloud's support for SaaS management was lacking initially, requiring development of a custom tool to handle some workflow automation. It was also relatively expensive. The account support tea...
What is your primary use case for BetterCloud?
We were using BetterCloud for onboarding and offboarding, particularly managing Google account setup and removal, because we wanted to retain information after people left, and not just have the ac...
What is your experience regarding pricing and costs for One Identity Active Roles?
Regarding the pricing of One Identity Active Roles, it is definitely on the expensive side compared to solutions for what it does. It is a necessary need for us. I don't know One Identity Active Ro...
What needs improvement with One Identity Active Roles?
One of the things I would like to see more robust is the change history. One Identity Active Roles can only monitor changes that happen in the console, and the logs don't go back longer than thirty...
What is your primary use case for One Identity Active Roles?
One Identity Active Roles is used for delegated access. It helps with RBAC controls and allows us to manipulate across our facilities which OUs in Active Directory they can manage, along with dynam...
 

Also Known As

No data available
Quest Active Roles
 

Overview

 

Sample Customers

HelloFresh, Oscar Health, Square
City of Frankfurt, Moore Public Schools, George Washington University, Transavia Airlines, Howard County, MD. See all stories at OneIdentity.com/casestudies
Find out what your peers are saying about BetterCloud vs. One Identity Active Roles and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.