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BetterCloud vs SailPoint Identity Security Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 29, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BetterCloud
Ranking in User Provisioning Software
14th
Ranking in SaaS Management Platforms
12th
Average Rating
7.0
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
Data Loss Prevention (DLP) (38th)
SailPoint Identity Security...
Ranking in User Provisioning Software
2nd
Ranking in SaaS Management Platforms
1st
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
71
Ranking in other categories
Identity Management (IM) (1st), Identity and Access Management as a Service (IDaaS) (IAMaaS) (2nd), Cloud Infrastructure Entitlement Management (CIEM) (1st)
 

Mindshare comparison

As of August 2025, in the User Provisioning Software category, the mindshare of BetterCloud is 0.4%, up from 0.3% compared to the previous year. The mindshare of SailPoint Identity Security Cloud is 30.9%, up from 29.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Provisioning Software
 

Featured Reviews

PH
Experienced easy deployment and stable performance but user support needs improvement
The most valuable features are that BetterCloud had a much more sophisticated workflow management toolset than Google itself. It was easy to build onboarding and offboarding workflows, which could handle the desired complexity versus out-of-the-box Google. BetterCloud allowed us to reallocate storage so all files created by a departing member would get reallocated to the manager, thus retaining access. BetterCloud saved help desk time by automating processes, providing a reasonable return on investment. BetterCloud now offers SaaS platform tracking capabilities, a key, previously missing feature.
Mitch MO - PeerSpot reviewer
Adapts workflows with industry-specific flexibility for big companies
We find flexibility to be one of the most valuable features. The solution can be customized to adapt the workflow to our industry, offering considerable flexibility. Additionally, it is considered a good solution for large companies due to its scalability and ability to cater to the needs of many customers. It has also enhanced security and provided significant flexibility for our specifications module.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"BetterCloud saved help desk time by automating processes, providing a reasonable return on investment."
"It offers a single source of truth. Everything can be handled from one tier."
"This solution is easy to configure."
"​The Certification and Provisioning features are most valuable."
"Certifications and user provisioning features are the most valuable."
"The solution is one of the main security products you need to control access and have visibility into what's happening in your organization. It helps with managing access to applications, ensuring governance, and obtaining certifications."
"IdentityIQ's best features are the hassle-free user experience and security."
"The first valuable feature of the solution is its interface. The second feature of the solution is the level of flexibility it provides."
"The solution can be customized to adapt the workflow to our industry, offering considerable flexibility."
 

Cons

"The account support team was weak in engagement and communication, contributing to the decision to move to more comprehensive solutions."
"SailPoint lacks some features like privileged account management and access management features found in products like Okta."
"I would like for the next release to have a more user-friendly interface."
"The mover process for this solution could be improved."
"What it doesn't do is provide notice in the event of a vulnerability or offense from the security."
"If there's a price reduction for SailPoint IdentityIQ, that would be helpful. Another area for improvement in the product is the technical support, which needs to be more friendly to customers."
"There is a need for further enhancements, specifically in the multifactor authentication capabilities."
"The user interface could be slightly improved. It could be made simpler and more user-friendly, however, it is good enough right now."
"It is not readily available and cannot be downloaded from the net."
 

Pricing and Cost Advice

Information not available
"SailPoint is expensive compared to its competitors. It's one of the most expensive products, so I'd rate it as one out of five, cost-wise."
"They are expensive."
"The product is expensive. I rate its pricing an eight out of ten."
"In terms of pricing, SailPoint IdentityIQ is affordable. It's not cheap, and it's not expensive, so the solution is in the middle, price-wise. It also didn't have additional costs, even if my company had different teams that took care of auditing and provisioning and projects that used SailPoint IdentityIQ."
"It is a costly solution. Its cost, for sure, should be reduced."
"Its price is okay. It provides good value for money. It is subscription-based. You can go for a one-year or three-year subscription."
"We pay an annual licensing cost for SailPoint IdentityIQ."
"This is an expensive solution. I would rate it a two and a half out of five for pricing."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
10%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for BetterCloud?
The real downside was it was a relatively expensive product, and ultimately we removed it as a cost-saving measure.
What needs improvement with BetterCloud?
BetterCloud's support for SaaS management was lacking initially, requiring development of a custom tool to handle some workflow automation. It was also relatively expensive. The account support tea...
What is your primary use case for BetterCloud?
We were using BetterCloud for onboarding and offboarding, particularly managing Google account setup and removal, because we wanted to retain information after people left, and not just have the ac...
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What is your experience regarding pricing and costs for SailPoint IdentityIQ?
The product is expensive. People need to opt for a licensing plan for one year or three years.
What advice do you have for others considering SailPoint IdentityIQ?
You can use SailPoint Atlas to take identity security to the next level. In SailPoint IIQ, writing a custom connector using the open source framework is a good option.
 

Also Known As

No data available
IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
 

Overview

 

Sample Customers

HelloFresh, Oscar Health, Square
Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
Find out what your peers are saying about BetterCloud vs. SailPoint Identity Security Cloud and other solutions. Updated: July 2025.
864,155 professionals have used our research since 2012.