No more typing reviews! Try our Samantha, our new voice AI agent.

BetterCloud vs SailPoint Identity Security Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 29, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BetterCloud
Ranking in User Provisioning Software
11th
Ranking in SaaS Management Platforms
7th
Average Rating
7.0
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
Data Loss Prevention (DLP) (36th)
SailPoint Identity Security...
Ranking in User Provisioning Software
2nd
Ranking in SaaS Management Platforms
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
72
Ranking in other categories
Identity Management (IM) (3rd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (3rd), Cloud Infrastructure Entitlement Management (CIEM) (3rd), Identity Governance Administration (IGA) (1st)
 

Mindshare comparison

As of May 2026, in the User Provisioning Software category, the mindshare of BetterCloud is 1.4%, up from 0.4% compared to the previous year. The mindshare of SailPoint Identity Security Cloud is 19.3%, down from 31.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Provisioning Software Mindshare Distribution
ProductMindshare (%)
SailPoint Identity Security Cloud19.3%
BetterCloud1.4%
Other79.3%
User Provisioning Software
 

Featured Reviews

PaulHeard - PeerSpot reviewer
CIO at a consultancy with 201-500 employees
Experienced easy deployment and stable performance but user support needs improvement
The most valuable features are that BetterCloud had a much more sophisticated workflow management toolset than Google itself. It was easy to build onboarding and offboarding workflows, which could handle the desired complexity versus out-of-the-box Google. BetterCloud allowed us to reallocate storage so all files created by a departing member would get reallocated to the manager, thus retaining access. BetterCloud saved help desk time by automating processes, providing a reasonable return on investment. BetterCloud now offers SaaS platform tracking capabilities, a key, previously missing feature.
ND
Principle at a manufacturing company with 10,001+ employees
User access management excels but needs enhancements with integration capabilities
I was aware of that because I used to manage these solutions earlier on, but it was purchased by the Procurement team, so I was not involved in any of those.There are certain details I may not be able to disclose currently, but we can speak in general about a number of products and tools that are ongoing. I have not been using access management controls here, so I don't have the latest features or details or hands-on experience in that space. I cannot share all the details about the improvements in security operations since we were exploring some products, but I'm familiar with Saviynt as I was one of their partners for other solutions, and currently, I cannot disclose a lot of performance related to my current roles.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"BetterCloud saved help desk time by automating processes, providing a reasonable return on investment."
"You simply cannot use Google Apps without it, so it's a no brainer."
"The tool is quite stable and user-friendly."
"Security and administration for any new/current access."
"This solution has improved our organization through its ease of application onboarding, approvals, provisioning, and lifecycle UI performance."
"SailPoint IdentityIQ is a very good product (in my opinion - it is the best product and it took the leading place in Gartner's Magic Quadrant two years in a row) and I can recommend it to all who are looking for a very strong IDM solution (if the price suits you)."
"Deployment takes a bit of time, however, once it's done properly, everything becomes very organized and easy to use."
"My advice to others is if you are new to the identity access management world, and you are starting with SailPoint IdentityIQ, you have the best tool in your hand to start with."
"Access certification and provisioning are two of the solutions most valuable features."
"The most selling modules for SailPoint are the compliance manager and the life cycle manager."
 

Cons

"The account support team was weak in engagement and communication, contributing to the decision to move to more comprehensive solutions."
"Would love for it to be able to replace our SSO as well as provide connectivity and the same level of automation to our other SaaS products."
"The advanced provisioning features require more improvement."
"SailPoint IdentityIQ needs to improve its customization. It should also incorporate some standardized tools for implementation."
"They should lower the price and technical support should be better."
"Needs to focus on automation wherein provisioning of work can be improved and access certification should be automated without the intervention from a manager for approval."
"The user interface needs some work. It could be more user-friendly."
"When it comes to queries and analysis, I find the reporting module to be very low, very simple."
"Regarding the scope for improvement in the solution, reporting is an area that can be a bit more UI-oriented."
"Technical Support: It needs to improve SLA."
 

Pricing and Cost Advice

Information not available
"As per my knowledge, it runs on a paid partnership model, but I am not sure about it."
"The pricing is a little bit higher than other tools."
"The product is expensive. I rate its pricing an eight out of ten."
"SailPoint IdentityIQ is too expensive for small and medium companies. It is an expensive product."
"This is an expensive solution. I would rate it a two and a half out of five for pricing."
"The pricing is based on the number of users and is reasonable."
"SailPoint IdentityIQ is highly-priced, and I rate it an eight out of ten for pricing."
"SailPoint is expensive compared to its competitors. It's one of the most expensive products, so I'd rate it as one out of five, cost-wise."
report
Use our free recommendation engine to learn which User Provisioning Software solutions are best for your needs.
893,221 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
17%
Manufacturing Company
9%
Computer Software Company
8%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise8
Large Enterprise42
 

Questions from the Community

What is your experience regarding pricing and costs for BetterCloud?
The real downside was it was a relatively expensive product, and ultimately we removed it as a cost-saving measure.
What needs improvement with BetterCloud?
BetterCloud's support for SaaS management was lacking initially, requiring development of a custom tool to handle some workflow automation. It was also relatively expensive. The account support tea...
What is your primary use case for BetterCloud?
We were using BetterCloud for onboarding and offboarding, particularly managing Google account setup and removal, because we wanted to retain information after people left, and not just have the ac...
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What advice do you have for others considering SailPoint IdentityIQ?
You can use SailPoint Atlas to take identity security to the next level. In SailPoint IIQ, writing a custom connector using the open source framework is a good option.
 

Also Known As

No data available
IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
 

Overview

 

Sample Customers

HelloFresh, Oscar Health, Square
Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
Find out what your peers are saying about BetterCloud vs. SailPoint Identity Security Cloud and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.