BetterCloud vs SailPoint Identity Security Cloud comparison

BetterCloud and SailPoint are both solutions in the User Provisioning Software category. BetterCloud is ranked #12 with an average rating of 6.0, while SailPoint is ranked #2 with an average rating of 8.3. BetterCloud holds a 0.7% mindshare in UP, compared to SailPoint’s 26.8% mindshare. Additionally, 100% of BetterCloud users are willing to recommend the solution, compared to 97% of SailPoint users who would recommend it.

BetterCloud

Read 2 BetterCloud reviews

465 Views
130 Comparison Views

100% willing to recommend

SailPoint Identity Security...

Read 72 SailPoint Identity Security Cloud reviews

12,613 Views
5,045 Comparison Views

97% willing to recommend

BetterCloud

SailPoint Identity Security...

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Executive SummaryUpdated on Jun 29, 2025

SailPoint Identity Security Cloud and BetterCloud are competing products in identity and access management. Data comparisons show that while customers are generally more satisfied with SailPoint's pricing and support, BetterCloud is favored for its extensive features and integration options.

Features: SailPoint Identity Security Cloud focuses on advanced identity governance, access management, and compliance, with a strong emphasis on security and automation. BetterCloud offers robust SaaS management capabilities, detailed oversight, and monitoring of applications, alongside workflow automation options.

Ease of Deployment and Customer Service: SailPoint provides a streamlined deployment model with comprehensive support and effective customer assistance. BetterCloud offers a straightforward deployment process and accessible customer service, potentially requiring more internal resources.

Pricing and ROI: SailPoint Identity Security Cloud presents competitive pricing and favorable ROI, focusing on security and compliance for risk reduction. BetterCloud offers extensive feature sets that enhance value, justifying its cost by streamlining SaaS management for immediate ROI.

To learn more, read our detailed BetterCloud vs. SailPoint Identity Security Cloud Report (Updated: December 2025).

Buyer's Guide

BetterCloud vs. SailPoint Identity Security Cloud

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BetterCloud

Ranking in User Provisioning Software

12th

Ranking in SaaS Management Platforms

9th

Average Rating

7.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Data Loss Prevention (DLP) (40th)

SailPoint Identity Security...

Ranking in User Provisioning Software

2nd

Ranking in SaaS Management Platforms

1st

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Identity Management (IM) (1st), Identity and Access Management as a Service (IDaaS) (IAMaaS) (2nd), Cloud Infrastructure Entitlement Management (CIEM) (1st), AI IT Support (2nd)

Mindshare comparison

As of December 2025, in the User Provisioning Software category, the mindshare of BetterCloud is 0.7%, up from 0.3% compared to the previous year. The mindshare of SailPoint Identity Security Cloud is 26.8%, down from 31.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

User Provisioning Software Market Share Distribution
Product	Market Share (%)
SailPoint Identity Security Cloud	26.8%
BetterCloud	0.7%
Other	72.5%

User Provisioning Software

Featured Reviews

PaulHeard

CIO at a consultancy with 201-500 employees

Experienced easy deployment and stable performance but user support needs improvement

The most valuable features are that BetterCloud had a much more sophisticated workflow management toolset than Google itself. It was easy to build onboarding and offboarding workflows, which could handle the desired complexity versus out-of-the-box Google. BetterCloud allowed us to reallocate storage so all files created by a departing member would get reallocated to the manager, thus retaining access. BetterCloud saved help desk time by automating processes, providing a reasonable return on investment. BetterCloud now offers SaaS platform tracking capabilities, a key, previously missing feature.

Read full review

Narayanan D

Principle at a manufacturing company with 10,001+ employees

User access management excels but needs enhancements with integration capabilities

I was aware of that because I used to manage these solutions earlier on, but it was purchased by the Procurement team, so I was not involved in any of those.There are certain details I may not be able to disclose currently, but we can speak in general about a number of products and tools that are ongoing. I have not been using access management controls here, so I don't have the latest features or details or hands-on experience in that space. I cannot share all the details about the improvements in security operations since we were exploring some products, but I'm familiar with Saviynt as I was one of their partners for other solutions, and currently, I cannot disclose a lot of performance related to my current roles.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"BetterCloud saved help desk time by automating processes, providing a reasonable return on investment."

"The solution's most valuable feature is its integration with Slack for the notification of access requests."

"The solution's most valuable feature is its ease of use."

"The most selling modules for SailPoint are the compliance manager and the life cycle manager."

"Provides functionalities for various stages, such as joiner, mover, and leaver"

"The solution is pretty stable and simple to use."

"The level of customization for data imports and role modeling, because it helps to integrate faster, support easier and let it reuse the organization role structure."

"SailPoint has an edge in terms of security since administrators have limited access, unlike ServiceNow where you can change everything. This adds a significant security advantage."

"SailPoint Identity Security Cloud offers simplicity and a user-friendly interface, along with excellent support from SailPoint's company."

More SailPoint Identity Security Cloud pros

Cons

"The account support team was weak in engagement and communication, contributing to the decision to move to more comprehensive solutions."

"Needs to focus on automation wherein provisioning of work can be improved and access certification should be automated without the intervention from a manager for approval."

"There are more functionalities in the Cloud that could be explored."

"We faced some issues while integrating the solution with a third-party tool."

"The product must improve its support."

"I would like to see more Cloud management from this product."

"Finding integration experts for SailPoint in the North American market can be challenging, and transitioning to a no-code or low-code setup could reduce dependence on specialized skills."

"The mover process for this solution could be improved."

"One needs to understand that SailPoint is into full-fledged IAM practice with a long-term vision, and customers will get a quick ROI with best practices implementation."

More SailPoint Identity Security Cloud cons

Pricing and Cost Advice

Information not available

"SailPoint is expensive compared to its competitors. It's one of the most expensive products, so I'd rate it as one out of five, cost-wise."

"The pricing is a little bit higher than other tools."

"It's difficult to say that the solution saved costs because it is quite expensive."

"The price of the solution could improve, it is not priced well for smaller businesses to afford."

"SailPoint IdentityIQ is highly-priced, and I rate it an eight out of ten for pricing."

"It is a costly solution. Its cost, for sure, should be reduced."

"SailPoint IdentityIQ is too expensive for small and medium companies. It is an expensive product."

"I found the pricing to be relatively high."

More SailPoint Identity Security Cloud pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

16%

Computer Software Company

11%

Manufacturing Company

10%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	21
Midsize Enterprise	8
Large Enterprise	42

Questions from the Community

What is your experience regarding pricing and costs for BetterCloud?

The real downside was it was a relatively expensive product, and ultimately we removed it as a cost-saving measure.

See all answers

What needs improvement with BetterCloud?

BetterCloud's support for SaaS management was lacking initially, requiring development of a custom tool to handle some workflow automation. It was also relatively expensive. The account support tea...

See all answers

What is your primary use case for BetterCloud?

We were using BetterCloud for onboarding and offboarding, particularly managing Google account setup and removal, because we wanted to retain information after people left, and not just have the ac...

See all answers

How does Sailpoint IdentityIQ compare with CyberArk PAM?

We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...

See all answers

What is your experience regarding pricing and costs for SailPoint IdentityIQ?

The product is expensive. People need to opt for a licensing plan for one year or three years.

See all answers

What advice do you have for others considering SailPoint IdentityIQ?

You can use SailPoint Atlas to take identity security to the next level. In SailPoint IIQ, writing a custom connector using the open source framework is a good option.

See all answers

Comparisons

Zylo vs BetterCloud

Compared 30% of the time

ForgeRock vs BetterCloud

Compared 23% of the time

Varonis Platform vs BetterCloud

Compared 20% of the time

More BetterCloud Competitors

Saviynt vs SailPoint Identity Security Cloud

Compared 11% of the time

Microsoft Entra ID vs SailPoint Identity Security Cloud

Compared 6% of the time

Okta Platform vs SailPoint Identity Security Cloud

Compared 6% of the time

One Identity Manager vs SailPoint Identity Security Cloud

Compared 6% of the time

Omada Identity vs SailPoint Identity Security Cloud

Compared 5% of the time

More SailPoint Identity Security Cloud Competitors

Product Reports

Buyer's Guide

SaaS Management Platforms

December 2025

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Buyer's Guide

SailPoint Identity Security Cloud

December 2025

SailPoint Identity Security Cloud report

Download SailPoint Identity Security Cloud product report

Also Known As

No data available

IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello

Overview

BetterCloud provides an extensive SaaS management platform dedicated to optimizing IT operations for efficient application oversight. It integrates automation, visibility, and security enhancements, making it a strategic choice for streamlined operations.

Focusing on cloud-based management, BetterCloud offers tools for administrators to control, secure, and streamline SaaS app services. By leveraging automation, it reduces manual tasks improving efficiency. It ensures comprehensive visibility across business applications, which is crucial for maintaining security and compliance. IT teams can achieve proactive prevention and quick resolution of potential security issues. This makes it a vital asset for reducing workloads and empowering IT staff to focus on strategic initiatives.

What are the most important features of BetterCloud?

SaaS Application Security: Safeguards data and enforces policies for app access.
Automated Workflow: Streamlines repetitive tasks, enhancing productivity.
Visibility and Control: Provides extensive insights into usage and configurations.
Policy Enforcement: Ensures compliance with IT regulations and standards.
Integrations: Seamlessly connects with numerous external applications for enhanced functionality.

What benefits or ROI should users look for in BetterCloud reviews?

Cost Savings: Optimizes resource allocation reducing operational costs.
Increased Efficiency: Automation leads to faster task completion and reduced manual errors.
Improved Security Posture: Enhanced monitoring and policy management protect critical data.
IT Management Simplification: Consolidates multiple management tools into a single platform.
Faster Incident Response: Quick detection and resolution of security threats.

BetterCloud implementation spans industries like finance, healthcare, and technology, offering tailored controls and automation to suit sector-specific compliance and productivity demands. Each industry benefits from reduced risk exposure and enhanced operations, thanks to BetterCloud's adaptive capabilities.

BetterCloud

SailPoint Identity Security Cloud is known for its user-friendly interface, high-level automation, and a wide range of pre-built connectors, making it flexible for workflow customization and robust identity lifecycle management with AI integration.

SailPoint Identity Security Cloud provides strong security features such as provisioning and certification, enhanced by AI and machine learning. It effectively manages user access, roles, and governance across environments. The platform offers scalability, comprehensive documentation, and seamless integration with third-party solutions. Despite its high cost and complex configuration, it is designed to meet enterprise needs in application provisioning, access management, and lifecycle management. Cloud and on-premises deployments are supported.

What are the key features of SailPoint Identity Security Cloud?

User-Friendly Interface: Intuitive and simple to navigate for effective management.
Robust Automation: Automates identity lifecycle processes efficiently.
Out-of-the-Box Connectors: Extensive connectors available for rapid integration.
AI and Machine Learning: Integrates AI for smarter provisioning and certification.
Flexible Customization: Tailors workflows and identity management as needed.

What benefits can users expect when evaluating SailPoint Identity Security Cloud?

Scalability: Easily scales with the growing needs of enterprises.
Comprehensive Governance: Ensures thorough compliance and governance measures.
Seamless Integration: Supports easy integration with third-party applications.
High-Level Security: Protects data with robust security features.
Regulatory Compliance: Facilitates adherence to regulatory requirements.

SailPoint Identity Security Cloud is employed across industries for application provisioning and identity access management, supporting onboarding, offboarding, and role management. It addresses the needs of cloud and on-premises environments, providing centralized control and compliance assistance for account administration in enterprises.

SailPoint

Sample Customers

HelloFresh, Oscar Health, Square

Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL

Buyer's Guide

BetterCloud vs. SailPoint Identity Security Cloud

December 2025

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