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One Identity Active Roles pros and cons

Vendor: One Identity
4.3 out of 5
Badge Ranked 1

Pros & Cons summary

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Prominent pros & cons

PROS

One Identity Active Roles significantly reduces complexity and workload in Active Directory administration, automating repetitive tasks and enhancing security through least privilege delegation.
Detailed auditing and reporting improve compliance and offer increased visibility and control over Active Directory operations.
It enhances operational efficiency by automating user lifecycle management, reducing manual Active Directory tasks, and accelerating provisioning.
Role-based access control and approvals strengthen security, minimizing identity-based breaches and ensuring secure access with detailed audits.
The implementation of One Identity Active Roles provides a high return on investment through time savings, reduced errors, and improved resource utilization.

CONS

Initial setup and configuration are complex and time-consuming, requiring significant expertise and sometimes causing delays.
Reporting and modern integration capabilities need improvement as they feel lacking compared to other enterprise tools.
Workflows are not intuitive, lacking pre-built options, and require more scripting, which hampers ease of use.
The customer support experience is limited and often requires additional professional services to resolve deeper issues.
Management of multiple domains and custom tasks can lead to performance issues and lack of automation failover support.
 

One Identity Active Roles Pros review quotes

Mahesh Malve - PeerSpot reviewer
Senior Business Development Executive at DigitalTrack Solutions Ind Pvt Ltd
Apr 15, 2026
Overall, the return on investment comes from time savings, reduced errors, better resource utilization, and improved compliance, which together justify the investment.
Prithviraj - PeerSpot reviewer
Business Development Executive at Digitaltrack
Apr 26, 2026
Overall, beyond just making tasks easier, it adds a strong layer of control, security, and visibility of AD operations.
reviewer2835444 - PeerSpot reviewer
Cyber Security Analyst at a tech vendor with 51-200 employees
May 9, 2026
One Identity Active Roles has reduced a significant amount of manual AD admin work, improved security through tighter access control, and made onboarding and offboarding much faster and more consistent across teams.
Learn what your peers think about One Identity Active Roles. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
895,151 professionals have used our research since 2012.
Sufiyan S - PeerSpot reviewer
Senior Technical Support Executive at digital track
Apr 22, 2026
One Identity Active Roles has had a very positive impact on our organization, mainly by improving efficiency and security at the same time.
HA
Senior Business Development Executive at Digitaltrack Solutions Pvt Ltd
Apr 17, 2026
Overall, One Identity Active Roles has helped us move toward a more automated, secure, scalable identity management model, aligning IT operations more closely with business needs.
Tushar Ushire - PeerSpot reviewer
Professional Services Consultant at Check Point Software
Apr 19, 2026
One Identity Active Roles has had a very positive impact on the organization, especially in terms of efficiency, security, and compliance.
Nisha Yadav - PeerSpot reviewer
Cyber Security Analyst at EVSPL
May 11, 2026
Overall, One Identity Active Roles has led to roughly a 40 to 60 percent reduction in AD-related service desk tickets and manual effort, with user onboarding tasks dropping from 15 to 20 minutes down to just a few minutes through automation and templates, adding up to dozens of IT hours saved every month and enabling the same team to manage more users without additional headcount.
MG
Senior System Administrator at 3i Infotech
Apr 26, 2026
We have definitely seen a strong return on investment after implementing One Identity Active Roles, mainly in terms of time saving, reduced workload, and improved efficiency, where user provisioning and access requests that earlier took hours are now completed in a few minutes through automation, and we observe around a 40 to 50% reduction in service desk tickets related to Active Directory tasks, which allows the team to focus on more critical activities instead of repetitive work, while delegation reduces dependency on senior administrators, indirectly saving manpower effort, and overall, the reduction in errors, faster onboarding, and improved compliance also contribute to cost savings and operational efficiency, making it a valuable investment for the organization.
PP
Technical Support Engineer at Digitaltrack
Apr 19, 2026
After moving to One Identity Active Roles, I achieve better automation, improved security through controlled delegation, and enhanced compliance with detailed auditing and reporting, significantly improving efficiency and reducing operational risk compared to the previous approach.
Aditi Kunte-Gummul - PeerSpot reviewer
Senior ISR at Digital Track Solutions
Apr 23, 2026
Overall, it improves operational efficiency, strengthens our security posture, and simplifies identity and access management across the organization.
 

One Identity Active Roles Cons review quotes

Mahesh Malve - PeerSpot reviewer
Senior Business Development Executive at DigitalTrack Solutions Ind Pvt Ltd
Apr 15, 2026
Many users feel the user interface is not very modern or intuitive, and it can take time to get used to navigating the console and workflows.
Prithviraj - PeerSpot reviewer
Business Development Executive at Digitaltrack
Apr 26, 2026
Overall, One Identity Active Roles is a very powerful tool, but there are definitely areas where it can be improved.
reviewer2835444 - PeerSpot reviewer
Cyber Security Analyst at a tech vendor with 51-200 employees
May 9, 2026
The main improvement I would suggest for One Identity Active Roles is making the UI and policy configuration more intuitive.
Learn what your peers think about One Identity Active Roles. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
895,151 professionals have used our research since 2012.
Sufiyan S - PeerSpot reviewer
Senior Technical Support Executive at digital track
Apr 22, 2026
One area where One Identity Active Roles can be improved is in the user interface. It can feel outdated and not very intuitive for new users.
HA
Senior Business Development Executive at Digitaltrack Solutions Pvt Ltd
Apr 17, 2026
First is the user interface and experience. While it is functional, it can feel complex for a new user and less intuitive, especially for onboarding a new user.
Tushar Ushire - PeerSpot reviewer
Professional Services Consultant at Check Point Software
Apr 19, 2026
One Identity Active Roles is a strong product, but like any enterprise tool, there are areas where it could be improved.
Nisha Yadav - PeerSpot reviewer
Cyber Security Analyst at EVSPL
May 11, 2026
One Identity Active Roles could be improved by making the initial setup and policy configuration simpler and more intuitive, especially for complex enterprise AD environments.
MG
Senior System Administrator at 3i Infotech
Apr 26, 2026
One specific issue I have encountered recently is that the interface and workflow configuration can become complex and less intuitive, especially when managing multiple approval steps or modifying existing workflows, which sometimes requires deeper scripting or backend adjustments, so more user-friendly and visual workflow design would be a great improvement.
PP
Technical Support Engineer at Digitaltrack
Apr 19, 2026
The initial setup and configuration can be complex, especially when designing workflows, policies, and delegation models.
Aditi Kunte-Gummul - PeerSpot reviewer
Senior ISR at Digital Track Solutions
Apr 23, 2026
One area where One Identity Active Roles can be improved is in simplifying its initial setup and configuration process, as deployment can be complex and time-consuming for a new user or organization without deep Active Directory expertise, which can slow down adoption and require additional training or support.