We performed a comparison between Basecamp and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Project Portfolio Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ability to network informally is great for communicating with colleagues."
"The ease of use is valuable."
"Competitive in terms of research"
"The demand management tool is very strategic because it helps assess risk, gives you a visual of different demands, and rates those values."
"The interface is extremely user-friendly."
"As a product, the primary reason we like it is it gets integrated with our ITSM solution so that we don't have to go for an external product for project management like Jira."
"The most valuable feature of ServiceNow Strategic Portfolio Management is incident management."
"The program is stable."
"The ease of use is the most valuable feature. It's very intuitive to set up."
"The technical support is pretty good. ServiceNow has consistently provided excellent assistance."
"The solution could be more user-friendly."
"The product isn't easy to use. It's not very intuitive."
"ServiceNow IT Business Management could improve by adding better artificial intelligence."
"The setup is a bit complex. It depends on the organizational needs, and sometimes, we make customizations based on those needs."
"The interface is cluttered with a lot of names and areas. It may not be user friendly enough for a first timer."
"ServiceNow needs to invest more in integration. That's the only thing. It could always extend its portfolio a little bit."
"It could be more user-friendly."
"We track salaries or paychecks of the resources. They change from time to time, such as every six months or every year. If they can come up with a default or out-of-the-box feature to manage those multiple payable costs so that we can automatically calculate the project costs rolled up. That would be the coolest feature that we can expect from ServiceNow. We would like to have an automatic feature to manage the payable costs. We should be able to manage or maintain multiple pay costs so that while calculating the project roll-up costs for individual projects, the respective pay costs in a particular period are picked up automatically from the backend. Currently, we have to customize that. It is doable. We have done it but through customization."
"The user interface could be more modern."
"The portfolio managed is good for IT, but it's not good for non it's not necessarily great for construction projects, such as the building of physical infrastructure."
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Basecamp is ranked 22nd in Project Management Software with 3 reviews while ServiceNow Strategic Portfolio Management is ranked 3rd in Project Portfolio Management with 27 reviews. Basecamp is rated 7.6, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Basecamp writes "Easy to navigate and good for communications but needs better documentation". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Basecamp is most compared with Planview Portfolios, Smartsheet and Jira, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and Smartsheet. See our Basecamp vs. ServiceNow Strategic Portfolio Management report.
See our list of best Project Portfolio Management vendors.
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