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Basecamp vs ServiceNow Strategic Portfolio Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Basecamp
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
3
Ranking in other categories
Project Management Software (30th)
ServiceNow Strategic Portfo...
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
36
Ranking in other categories
Project Portfolio Management (2nd), Enterprise Agile Planning Tools (3rd)
 

Featured Reviews

Abenazzer Tadesse - PeerSpot reviewer
An easy-to-use project management solution with good stability and scalability
The recent update on the solution has made it a little bit complex. For example, to create a team and a project, there is a separate button that you need to click. Recently they updated it with only one button making it difficult for us to create teams or supply teams other than a project. Hence the solution could be more user-friendly. Additionally, some additional features need to be integrated so it'll be easy for other companies or project managers to manage software projects.
Vishal Savajiani - PeerSpot reviewer
Effective reporting and AI features enhance task tracking
The best feature is the effective reporting system for project portfolio and program management. It allows us to track tasks easily, create cost budgets for individual tasks, and is aligned with AI features. It's a comprehensive strategic project management tool, Agile tool, and business continuity tool. The platform consolidates multiple offerings into one module, eliminating the need to invest in siloed applications.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to network informally is great for communicating with colleagues."
"The ease of use is valuable."
"The technical support is pretty good. ServiceNow has consistently provided excellent assistance."
"The alignment feature between projects from the idea phase until it is finalized is highly valuable."
"The interface is user-friendly. It's one of the most user-friendly on the market, and the most complete."
"Information management is very beneficial for our customers."
"The ease of use is the most valuable feature. It's very intuitive to set up."
"The solution is scalable."
"The program is stable."
"The interface is extremely user-friendly."
 

Cons

"The product isn't easy to use. It's not very intuitive."
"The solution could be more user-friendly."
"I found the documentation difficult to figure out the basics of how it works. If the documentation could be improved to make understanding the basics easier, that would be beneficial, as I had to search through different videos and multiple places to find information."
"The portfolio managed is good for IT, but it's not good for non it's not necessarily great for construction projects, such as the building of physical infrastructure."
"As of now, making the product more cost-beneficial would help more organizations consider investing in it."
"Improving configuration activities and productivity would be beneficial, as fresh graduates using the system require training to adapt."
"The setup is a bit complex. It depends on the organizational needs, and sometimes, we make customizations based on those needs."
"The cost could be improved. The solution is quite pricey."
"The price is too high."
"I would like to see some artificial intelligence incorporated into the management functions."
 

Pricing and Cost Advice

Information not available
"I rate the price of ServiceNow Strategic Portfolio Management a seven out of ten."
"It is a little expensive. We are in Brazil, and for us, it is a little expensive."
"They sell some things in bundles, and it could be handier that some of those things could be sold in another way, like purity models and other packages. Another thing that I'm struggling with is the pricing of ServiceNow's FYE experience, which includes the tools that are positioned for supporting HR."
"The solution is expensive."
"We have a team of about 6,500 employees across the globe. So, the amount of money I'm going to save by putting the money on the table for the implementation and licenses is very high."
"The licensing is based on metrics and is tailored to customer's needs."
"The solution could improve by being less expensive and the pricing model is confusing. Many people are getting charged different amounts. There are additional fees that they are adding on."
"The cost of the solution should not be more than $50,000 annually."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
14%
Manufacturing Company
12%
Government
8%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise3
Large Enterprise23
 

Questions from the Community

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What do you like most about ServiceNow Strategic Portfolio Management?
We mainly use the solution to support operations and align our ITSM operations with our business goals. This involves coordinating between our application development, support teams, and network en...
What is your experience regarding pricing and costs for ServiceNow Strategic Portfolio Management?
The pricing is rated six, as it's relatively low-medium compared to other solutions. However, the value isn't fully justified when not all features are used. A pricing model adjustment is needed fo...
What needs improvement with ServiceNow Strategic Portfolio Management?
Based on observations, improvements in ServiceNow Strategic Portfolio Management could involve enhancing the project workbench, which currently shows every project to any project manager. Restricti...
 

Also Known As

No data available
IT Business Management, ServiceNow IT Business Management Suite, ServiceNow ITBM Suite, ServiceNow ITBM
 

Overview

 

Sample Customers

Ashland Addison Florist Co., Victory Auto Wreckers, Ideal Box Co., Hollymatic Corp.
Proximus, UNT SYSTEM, SAP SuccessFactors
Find out what your peers are saying about Basecamp vs. ServiceNow Strategic Portfolio Management and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.