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Basecamp vs Jira comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Basecamp
Ranking in Project Management Software
30th
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Jira
Ranking in Project Management Software
2nd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
274
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (2nd)
 

Mindshare comparison

As of May 2025, in the Project Management Software category, the mindshare of Basecamp is 0.9%, up from 0.9% compared to the previous year. The mindshare of Jira is 9.2%, up from 8.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software
 

Featured Reviews

Abenazzer Tadesse - PeerSpot reviewer
An easy-to-use project management solution with good stability and scalability
The recent update on the solution has made it a little bit complex. For example, to create a team and a project, there is a separate button that you need to click. Recently they updated it with only one button making it difficult for us to create teams or supply teams other than a project. Hence the solution could be more user-friendly. Additionally, some additional features need to be integrated so it'll be easy for other companies or project managers to manage software projects.
Saroj Ekka - PeerSpot reviewer
Offers good repository integration, sprint board and easy to set up
There are some features and reports we need that are not there. For example, if I have to find out the capacity of the current sprint by user and compare it with the previous sprint, that visibility isn't there. We can know the capacity and what happened with the whole sprint, but not for an individual person to see where it's falling and how it's tracking. Report and analytics capabilities are important for a product manager. That visibility is important, so we use Jira. Some of the features are there, and I use my own Excels or other data things to compensate for that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to network informally is great for communicating with colleagues."
"The ease of use is valuable."
"The solution is extremely stable."
"Our company follows the Agile methodology for software development, and this product is one of the best tools for companies that do so."
"JIRA stores history of changes, which helps a lot to track who, when, and why the issue was modified​."
"Jira queries can be used for different types of deployment automation processes."
"Jira has been a good l tool for collaborating across large groups of people. The JQL feature is powerful and easy to use."
"In terms of product management, Jira increases productivity and visibility into the product. Those are the top benefits this tool provides to the team. Also, it's accessible to the executives and whoever wants to sign on to Jira to see what's going on."
"Work management software that has the flexibility to be configured for any company. It's stable, scalable, and offers responsive support."
"It's very flexible. I can define workflows and custom fields and dependencies between issues and projects. And every project can have a custom configuration with my fields, my names for fields, my validations, and my workflows. It's very customizable."
 

Cons

"The solution could be more user-friendly."
"The product isn't easy to use. It's not very intuitive."
"What could be improved is the migration between the testing and production environments. This could be automated somehow as the manual transfer of certain workflows and functionalities is very time consuming right now."
"The following definitely need improvement: UI, speed, and mobile app functionality."
"In general, although we use JIRA, we never really learned how to use it properly. The learning curve of the solution is high. It has a lot of power, and yet we don't understand its capabilities."
"Users can be confused about how to use this tool as it's very complex."
"It is not user-friendly."
"I would like to see more integration available with more tools."
"An area for improvement in Jira is that it's not designed for test management. To use it for test management, you need an add-on or several add-ons, e.g. Xray or Zephyr."
"Jira lacks easy capacity calculation compared to TFS, making it harder to know how much work to allocate to each specialist."
 

Pricing and Cost Advice

Information not available
"JIRA's pricing is very economical. I would say that JIRA is a great deal more economical than Microsoft."
"The licensing cost for Jira is typically around seven dollars per user, though it may vary depending on regional variations. This cost is for a subscription-based model rather than a one-time purchase. I rate its pricing a seven out of ten."
"The price at the moment for Jira is okay. I'm absolutely not amused with the plans to try to drive us to the cloud or to other licensing models. For the very simple reason that we are a company in the defense sector where cloud is problematic in a number of the domains. We are now approximately 60 users and the new policy will actually confront us with an upscale to approximately 500 users. I find it unacceptable, and may potentially lead us to look for another solution."
"I don't feel that price is an issue."
"I don't have the number, but I sure wish Jira was less expensive. Its price point should be a little lower, and it should be more flexible for users who are just ticket viewers."
"I think the starter pack of three users, up to five users, is free. So you can try it out."
"Our client handles the licensing aspect. They have not yet purchased the premium version."
"We are on an annual license and could be less expensive."
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Top Industries

By visitors reading reviews
No data available
Educational Organization
50%
Manufacturing Company
8%
Financial Services Firm
7%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise license.
 

Comparisons

No data available
 

Also Known As

No data available
Jira Software
 

Overview

 

Sample Customers

Ashland Addison Florist Co., Victory Auto Wreckers, Ideal Box Co., Hollymatic Corp.
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Find out what your peers are saying about Basecamp vs. Jira and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.