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Barracuda Web Security and Filtering vs Zscaler Internet Access comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
7th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (11th), Secure Access Service Edge (SASE) (10th)
Barracuda Web Security and ...
Ranking in Secure Web Gateways (SWG)
27th
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
11
Ranking in other categories
Web Content Filtering (7th)
Zscaler Internet Access
Ranking in Secure Web Gateways (SWG)
2nd
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
53
Ranking in other categories
Internet Security (2nd)
 

Mindshare comparison

As of June 2025, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 2.1%, up from 1.6% compared to the previous year. The mindshare of Barracuda Web Security and Filtering is 0.8%, up from 0.5% compared to the previous year. The mindshare of Zscaler Internet Access is 15.1%, down from 17.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Wealie Antar - PeerSpot reviewer
It comes with useful policy creation features but needs to improve its outdated tech and poor support
Apart from that, considering other tier-one applications, like Next-Generation Firewall, they also have web security in-built within their appliances or applications. Barracuda is still lagging behind in features like that, so they need to update if they want to be in the top spot. Other features I'd like to see in Barracuda Features are ease-of-use for remote users. If you are a roaming user using an organization laptop, the organization has the right to apply the policy. When you are on-premises, you are opening the policy, not out-of-premises. The application that Barracuda Web Security Gateway provides is pretty clumsy and not very easy to work with, and they need to develop that. Either they provide a test platform that redirects the traffic or vice versa. Moreover, the database is pretty average. Barracuda needs to enhance the database to stop unsolicited traffic. Reporting also needs to be quicker than it is. Barracuda doesn't give you any flexibility to provide reports to higher management. Organizations like us need to do a lot of reporting. When we submit our quarterly report, other appliances allow us to customize or get the reports in a way Barracuda can't because it is rigid with its reporting. Barracuda needs to give users the flexibility to create their reports. The reports offered by the solution are just fine. Finally, acceleration. Right at this moment, most websites are dynamic. For example, organizational websites get updated once a month. If Barracuda can help reduce bandwidth usage and accelerate browsing performance by analyzing these sorts of sites and doing their catching technology work accordingly. Barracuda should also include DNSSEC, which offers strong protection for web security and is offered by competitors. Barracuda should also up their game for scanning and sandboxing. Likewise, their signatures need augmented intelligence or machine learning because you won't always be able to appraise things, and sometimes you have to go beyond that. You need to block it through its behavior.
ShanavasVK - PeerSpot reviewer
Helps maintain a consistent posture of internet security while getting rid of VPN and hovering into zero trust
There could be a better way for the tool to categorize the traffic. For example, the tool does exceptions and everything overall. If I want to give guest access or provide access to guest users or any other internet access and if it does not go through the SSL inspection because, in our company, we can't have the root certificate on a device that we don't manage, which can be called out as an exception or an exclusion, but that doesn't provide a proper reflection of the picture of what is happening in the environment. There are granularities bringing it down. The tool I used or still have is Zscaler Cloud Connector to protect the cloud environment, which can have a bit more user-friendly installation and setup, and it would help a lot. The deployment process of Zscaler Cloud Connector needs to be more user-friendly. Improvements are required in the exception category. For example, suppose I report on a monthly basis what the breaches and traffic violating the SSL inspection area are coming from. In that case, I may find that half of them may be coming through some guest network, meaning the tool doesn't differentiate between the guest or normal networks or the corporate networks. Having options to differentiate different networks would be ideal so that it can show a true picture of things to users, as half of the things in the tool are not in our control and are not of our concern.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"It was a very easy product to install. It can be deployed very fast."
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."
"Its initial setup was straightforward."
"Our primary use case for this product is DLP,"
"The support is fantastic."
"The ease of use. It's pretty easy to use and navigate the UI... to either block or whitelist a web address."
"I like that it does a lot of malicious content and is easy to manage. There are a lot of checkboxes, and you can add your own URLs or get it preconfigured."
"The most valuable features are Barracuda's policies for filtering various websites according to the organization's policies and blocking traffic for any P2P application like torrents."
"Barracuda Web Security and Filtering efficiently blocks phishing emails and provides flexible policy settings."
"I have found the most valuable the ability to have insight into our web traffic and control its flow."
"It is straightforward to deploy and manage."
"The solution is very simple to use and implement."
"Overall, we're very happy with our product."
"One on the main benefits is protection all time from anywhere."
"The solution is stable."
"In terms of management and visibility, there is a single panel where you can configure the policies for your entire organisation worldwide."
"The most valuable feature for me is the ability to see how my network and traffic looks with modules like analytics and insights."
"Zscaler covers all the features needed to replace a VPN or proxy solution. They are good. They've been on the market for 15 years now, so they are mature enough."
"The solution has reduced cyberattacks."
"The security is excellent."
 

Cons

"The dashboards for local use could be better."
"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."
"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"Its pricing could be better."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"Considering other tier-one applications, like Next-Generation Firewall, they also have web security in-built within their appliances or applications. Barracuda is still lagging behind in features like that, so they need to update if they want to be in the top spot."
"The solution’s customer support should be improved."
"It doesn't allow adding DNS filtering for off-site clients."
"Barracuda products are cheap."
"Our problem is that it's a virtual appliance and we're moving to a new platform and, for whatever reason, we can't move it as it is... When we were migrating our virtual machines from the old to the new system, we determined rather quickly that it wouldn't migrate over."
"They need to provide a Sandbox to safely examine phishing links within emails without infecting our network. Also, I would like more end-to-end email tracing for a clearer understanding of why an email was blocked or not blocked."
"Considering other tier-one applications, like Next-Generation Firewall, they also have web security in-built within their appliances or applications. Barracuda is still lagging behind in features like that, so they need to update if they want to be in the top spot."
"The price could be better."
"The deployment process of Zscaler Cloud Connector needs to be more user-friendly."
"The solution can be improved by advancing some of the newer technologies such as the DLP feature, and adding email security."
"If they can also integrate with the multi-factor authentication to prompt users to do another, second-factor authentication, that would be ideal."
"The performance needs improvement. Some areas create performance issues and, depending on the use cases, require reconfiguration to perform again."
"They should enhance the audit reporting feature."
"One thing that needs to be improved is their presence in China. I'm not sure if that's a Zscaler thing or if it's a problem with all vendors in this space, but it would be nice to have better coverage in China. This concern is a common one for vendors across the board when dealing with the Chinese market."
"In terms of user experience, it could be better."
"It needs better integration with other applications. It takes a fair amount of regular activity to apply the by-passes because it is very strict in its restrictions and frequently you have to go in and open things up to allow the workforce to work."
 

Pricing and Cost Advice

"It is probably in line with other solutions, but I do not deal with the financial side."
"The overall pricing for iboss is very competitive and transparent."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is expensive compared to one of its competitors."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"The price could be better. Barracuda started adding more features at the end of 2022. There was no price increase if you bought the maintenance package before the end of 2022. If you signed a three-year contract, you are lucky because there won't be a price increase on those features. Their pricing has increased if you wanted to install all of their features. But they are segmenting. You can buy the whole group, or you can get pieces. But it's tedious. The cost is getting higher than it should."
"The solution's pricing is neither cheap nor expensive."
"Barracuda products are cheap."
"The pricing and licensing are comparatively reasonable."
"It is a cost-effective solution."
"If we need any extra features, the price will increase."
"Zscaler is transparent about its pricing model."
"The tool is moderately priced."
"Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee."
"It is costlier than other solutions."
"The pricing for Zscaler Internet Access could be made cheaper."
"The pricing is an issue. It is expensive compared to other firewalls on the market."
"The pricing is fair based on its competitive market."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
9%
Government
6%
Computer Software Company
13%
Manufacturing Company
10%
Government
10%
Comms Service Provider
9%
Educational Organization
15%
Computer Software Company
15%
Manufacturing Company
10%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What do you like most about Barracuda Web Security Gateway?
The solution is very simple to use and implement.
What needs improvement with Barracuda Web Security Gateway?
They need to provide a Sandbox to safely examine phishing links within emails without infecting our network. Also, I ...
What is your primary use case for Barracuda Web Security Gateway?
Mainly, I use it for blocking suspicious emails, such as malware or phishing emails, so they don't pass through our e...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
 

Also Known As

iBoss Cloud Platform
Barracuda Web Security Gateway, Barracuda Web Filter
ZIA
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Citizen Farmers Finance, Osoyoos Credit Union, Supreme Services, Camden County Technical Schools, Frederick County Schools, Pine Belt Mental Healthcare, Paulsboro Public Schools, Dysart Unified School District, St. Michael's Grammar School, Southfield Schools District, Total Threat Protection - Wade Ford, Alain Pinel Realtors, Southfield Public Schools, Major League Baseball (MLB)
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Barracuda Web Security and Filtering vs. Zscaler Internet Access and other solutions. Updated: June 2025.
855,347 professionals have used our research since 2012.