We performed a comparison between Barracuda Web Security and Filtering and Forcepoint Secure Web Gateway based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The ease of use. It's pretty easy to use and navigate the UI... to either block or whitelist a web address."
"It is straightforward to deploy and manage."
"The most valuable features are Barracuda's policies for filtering various websites according to the organization's policies and blocking traffic for any P2P application like torrents."
"The solution is very simple to use and implement."
"I like that it does a lot of malicious content and is easy to manage. There are a lot of checkboxes, and you can add your own URLs or get it preconfigured."
"I have found the most valuable the ability to have insight into our web traffic and control its flow."
"The support is fantastic."
"In terms of performance, Forcepoint stands out because it is more scalable than any other solution. It can extend to different types of boxes and integrate well with other platforms and vendors. And it doesn't need to have the same kind of box or throughput to have high availability."
"SWG allows me to track internet usage patterns, helping optimize bandwidth and understand how much time each employee spends online."
"It has protected clients against cyberattacks."
"The Forcepoint client software can be downloaded on a user's machine so that it can filter the sites from home or the office. That's one of the biggest features. We can use it for filtering our laptops for our users at any place."
"I like the product's scalability and stability."
"The antiviral sandboxing."
"The most valuable feature is the categorization, where you can allow general access to an application but limit specific features."
"Provides good visibility and good filtering features."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"Barracuda products are cheap."
"Considering other tier-one applications, like Next-Generation Firewall, they also have web security in-built within their appliances or applications. Barracuda is still lagging behind in features like that, so they need to update if they want to be in the top spot."
"The solution’s customer support should be improved."
"This solution is substantially more expensive than the competitors out there, including Titan HQ or Limecast."
"Our problem is that it's a virtual appliance and we're moving to a new platform and, for whatever reason, we can't move it as it is... When we were migrating our virtual machines from the old to the new system, we determined rather quickly that it wouldn't migrate over."
"The price could be better."
"It doesn't allow adding DNS filtering for off-site clients."
"Considering other tier-one applications, like Next-Generation Firewall, they also have web security in-built within their appliances or applications. Barracuda is still lagging behind in features like that, so they need to update if they want to be in the top spot."
"I have been in contact with technical support several times, and I am not happy with them."
"Sometimes attacks or a new ransomware gets through."
"We have a lot of false positives, which is one area that can be improved."
"Overall the software is occupying too much memory space. If they could remedy that, it would be a better experience, because today Windows is occupying too much memory space as well (in terms of the RAM), and this software has also started occupying all the memory. Due to this, I have less space for my other office products and data. I can't, for example, operate a huge Excel sheet or other datasets."
"Ease of use could be improved."
"There are several issues with the product. Version 8.4 can only be managed with a CLI, they removed the nice GUI interface from version 8.1. The load-balancing needs massive improvements. The incident lists don’t sync between appliances, they need to be manually edited for each one."
"The reporting must be improved."
"To access the root of the product for troubleshooting you must have a data engineer. This is the big issue with Forcepoint. The support community is not good."
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Barracuda Web Security and Filtering is ranked 21st in Secure Web Gateways (SWG) with 10 reviews while Forcepoint Secure Web Gateway is ranked 6th in Secure Web Gateways (SWG) with 47 reviews. Barracuda Web Security and Filtering is rated 7.6, while Forcepoint Secure Web Gateway is rated 7.8. The top reviewer of Barracuda Web Security and Filtering writes "It comes with useful policy creation features but needs to improve its outdated tech and poor support". On the other hand, the top reviewer of Forcepoint Secure Web Gateway writes "Simple to set up, reliable, and offers great reporting". Barracuda Web Security and Filtering is most compared with TitanHQ WebTitan and SonicWall CFS, whereas Forcepoint Secure Web Gateway is most compared with Zscaler Internet Access, Cisco Umbrella, Symantec Proxy, Fortinet FortiProxy and Trend Micro Web Security. See our Barracuda Web Security and Filtering vs. Forcepoint Secure Web Gateway report.
See our list of best Secure Web Gateways (SWG) vendors and best Web Content Filtering vendors.
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